Itinerary
By the 11th century, Copenhagen was already an important trading and fishing centre and today you will find an attractive city which, although the largest in Scandinavia, has managed to retain its low-level skyline. Discover some of the famous attractions including Gefion Fountain and Amalienborg Palace, perhaps cruise the city’s waterways, visit Rosenborg Castle or explore the medieval fishing village of Dragoer. Once the home of Hans Christian Andersen, Copenhagen features many reminders of its fairytale heritage and lives up to the reputation immortalised in the famous song ‘Wonderful Copenhagen’.
Rīga has an upscale, big-city feel unmatched in the region. The capital (almost as large as Tallinn and Vilnius combined) is the business center of the area while original, high-quality restaurants and hotels have earned Rīga some bragging rights among its Western European counterparts. The city also doesn’t lack for beauty—Rīga’s Old Town (now a UNESCO World Heritage site) is one of Europe’s most striking examples of the art nouveau architectural style. Long avenues of complex and sometimes whimsical Jugendstil facades hint at Rīga’s grand past. Many were designed by Mikhail Eisenstein, the father of Soviet director Sergei. This style dominates the city center. In many ways, the wonder of Rīga resides less in its individual attractions and more in the fabric of the town itself. In the medieval Old Town, an ornate gable or architrave catches the eye at every turn. The somber and the flamboyant are both represented in this quarter’s 1,000 years of architectural history. Don’t hesitate to just follow where your desire leads—the Old Town is compact and bounded by canals, so it’s difficult to get totally lost. When the Old Town eventually became too crowded, the city burst out into the newer inner suburbs. The rich could afford to leave and build themselves fine fashionable mansions in the style of the day; consequently, city planners created a whole new Rīga. Across the narrow canal, you’ll find the Esplanāde, a vast expanse of parkland with formal gardens and period mansions where the well-heeled stroll and play. Surrounding this is the art nouveau district. Encompassing avenues of splendid family homes (now spruced up in the postcommunist era), the collection has been praised by UNESCO as Europe’s finest in the art nouveau style. The best examples are at Alberta 2, 2a, 4, 6, 8, and 13; Elizabetes 10b; and Strēlnieku 4a. If the weather permits, eschew public transport and stroll between the two districts, taking in the varied skylines and multifaceted facades, and perhaps stopping at a café or two as you go. The city has churches in five Christian denominations and more than 50 museums, many of which cater to eclectic or specialist tastes.
A city of the sea, Helsinki was built along a series of oddly shaped peninsulas and islands jutting into the Baltic coast along the Gulf of Finland. Streets and avenues curve around bays, bridges reach to nearby islands, and ferries ply among offshore islands.Having grown dramatically since World War II, Helsinki now absorbs more than one-tenth of the Finnish population. The metro area covers 764 square km (474 square miles) and 315 islands. Most sights, hotels, and restaurants cluster on one peninsula, forming a compact central hub. The greater Helsinki metropolitan area, which includes Espoo and Vantaa, has a total population of more than a million people.Helsinki is a relatively young city compared with other European capitals. In the 16th century, King Gustav Vasa of Sweden decided to woo trade from the Estonian city of Tallinn and thus challenge the Hanseatic League’s monopoly on Baltic trade. Accordingly, he commanded the people of four Finnish towns to pack up their belongings and relocate to the rapids on the River Vantaa. The new town, founded on June 12, 1550, was named Helsinki.For three centuries, Helsinki (Helsingfors in Swedish) had its ups and downs as a trading town. Turku, to the west, remained Finland’s capital and intellectual center. However, Helsinki’s fortunes improved when Finland fell under Russian rule as an autonomous grand duchy. Czar Alexander I wanted Finland’s political center closer to Russia and, in 1812, selected Helsinki as the new capital. Shortly afterward, Turku suffered a disastrous fire, forcing the university to move to Helsinki. The town’s future was secure.Just before the czar’s proclamation, a fire destroyed many of Helsinki’s traditional wooden structures, precipitating the construction of new buildings suitable for a nation’s capital. The German-born architect Carl Ludvig Engel was commissioned to rebuild the city, and as a result, Helsinki has some of the purest neoclassical architecture in the world. Add to this foundation the influence of Stockholm and St. Petersburg with the local inspiration of 20th-century Finnish design, and the result is a European capital city that is as architecturally eye-catching as it is distinct from other Scandinavian capitals. You are bound to discover endless engaging details—a grimacing gargoyle; a foursome of males supporting a balcony’s weight on their shoulders; a building painted in striking colors with contrasting flowers in the windows. The city’s 400 or so parks make it particularly inviting in summer.Today, Helsinki is still a meeting point of eastern and western Europe, which is reflected in its cosmopolitan image, the influx of Russians and Estonians, and generally multilingual population. Outdoor summer bars (“terrassit” as the locals call them) and cafés in the city center are perfect for people watching on a summer afternoon.
Estonia’s history is sprinkled liberally with long stretches of foreign domination, beginning in 1219 with the Danes, followed without interruption by the Germans, Swedes, and Russians. Only after World War I, with Russia in revolutionary wreckage, was Estonia able to declare its independence. Shortly before World War II, in 1940, that independence was usurped by the Soviets, who—save for a brief three-year occupation by Hitler’s Nazis—proceeded to suppress all forms of national Estonian pride for the next 50 years. Estonia finally regained independence in 1991. In the early 1990s, Estonia’s own Riigikogu (Parliament), not some other nation’s puppet ruler, handed down from the Upper City reforms that forced Estonia to blaze its post-Soviet trail to the European Union. Estonia has been a member of the EU since 2004, and in 2011, the country and its growing economy joined the Eurozone. Tallinn was also named the European City of Culture in 2011, cementing its growing reputation as a cultural hot spot.
Stockholm is a city in the flush of its second youth. Since the mid-1990s, Sweden’s capital has emerged from its cold, Nordic shadow to take the stage as a truly international city. What started with entry into the European Union in 1995 gained pace with the extraordinary IT boom of the late 1990s, strengthened with the Skype-led IT second wave of 2003, and solidified with the hedge-fund invasion that is still happening today as Stockholm gains even more global confidence. And despite more recent economic turmoil, Stockholm’s 1 million or so inhabitants have, almost as one, realized that their city is one to rival Paris, London, New York, or any other great metropolis.With this realization comes change. Stockholm has become a city of design, fashion, innovation, technology, and world-class food, pairing homegrown talent with an international outlook. The streets are flowing with a young and confident population keen to drink in everything the city has to offer. The glittering feeling of optimism, success, and living in the here and now is rampant in Stockholm.Stockholm also has plenty of history. Positioned where the waters of Lake Mälaren rush into the Baltic, it’s been an important trading site and a wealthy international city for centuries. Built on 14 islands joined by bridges crossing open bays and narrow channels, Stockholm boasts the story of its history in its glorious medieval old town, grand palaces, ancient churches, sturdy edifices, public parks, and 19th-century museums—its history is soaked into the very fabric of its airy boulevards, built as a public display of trading glory.
Stockholm is a city in the flush of its second youth. Since the mid-1990s, Sweden’s capital has emerged from its cold, Nordic shadow to take the stage as a truly international city. What started with entry into the European Union in 1995 gained pace with the extraordinary IT boom of the late 1990s, strengthened with the Skype-led IT second wave of 2003, and solidified with the hedge-fund invasion that is still happening today as Stockholm gains even more global confidence. And despite more recent economic turmoil, Stockholm’s 1 million or so inhabitants have, almost as one, realized that their city is one to rival Paris, London, New York, or any other great metropolis.With this realization comes change. Stockholm has become a city of design, fashion, innovation, technology, and world-class food, pairing homegrown talent with an international outlook. The streets are flowing with a young and confident population keen to drink in everything the city has to offer. The glittering feeling of optimism, success, and living in the here and now is rampant in Stockholm.Stockholm also has plenty of history. Positioned where the waters of Lake Mälaren rush into the Baltic, it’s been an important trading site and a wealthy international city for centuries. Built on 14 islands joined by bridges crossing open bays and narrow channels, Stockholm boasts the story of its history in its glorious medieval old town, grand palaces, ancient churches, sturdy edifices, public parks, and 19th-century museums—its history is soaked into the very fabric of its airy boulevards, built as a public display of trading glory.
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
-
Private return transfer
- Priority boarding
- Champagne and fruit basket upon arrival
- Butler service
- An assortment of sweet or savoury canapés and fruit basket every day
- A lounge with armchair, double sofa bed, and second TV
- A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A bathroom with shower, balneo bathtub and smart mirror
- A one-hour spa treatments per person (for 2 people) in the well-being space, chosen from the facial and body treatments on offer
- Included premium pass: access to a selection of premium spirits at the bar
- A private 45 m² terrace: 2 deckchairs, jacuzzi, and lounge corner with sofa and armchair
- Two panoramic sliding bay windows
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
-
Priority boarding
- Butler service
- An assortment of sweet or savoury canapés and fruit basket every day
- A bedroom with one king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge with sofa bed convertible to a double bed (160 x 190 cm) or a single bed (80 x 190 cm) , armchair, and second TV
- A bathroom with shower and Baleno bathtub
- A private 32 m² terrace with two deckchairs and four-seater dining table
- Two panoramic sliding bay windows
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Priority boarding
- Butler service
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge corner with chaise longue and armchair
- A bathroom with shower
- A private 8 m² balcony with two armchairs
- A panoramic sliding bay window
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
-
Priority boarding
- Champagne and fruit basket upon arrival
- Butler service
- An assortment of sweet or savoury canapés and fruit basket every day
- A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge with convertible sofa to a king-size bed (180 x 200 cm) or two single beds (90 x 200 cm), armchair, second TV, and sliding courtesy door
- Two bathrooms with shower
- A private 8 m² balcony with four armchairs
- Two panoramic sliding bay windows
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
-
Champagne and fruit basket upon arrival
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- An armchair and sofa (90 x 190 cm)
- A bathroom with shower
- A private 6 m² balcony with two armchairs
- A panoramic sliding bay window
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
- One chaise longue
- A bathroom with shower
- A private 4 m² balcony with two armchairs
- A panoramic sliding bay window
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
- A bathroom with shower
- A private 4 m² balcony with two armchairs
- A glazed panoramic swing door and a rectangular window
A la carte meals are served at the table in the gastro restaurant. At lunch, a selection of dishes inspired by contemporary French brasseries will be offered. At dinner, it is time to sample the grand traditions of French fine dining, with menus to go with one of the best wines from our cellar, as recommended by our sommelier.
Towards the rear of deck 4 you’ll find a panoramic restaurant large enough to accommodate all our passengers at one sitting. Offering a different concept than on our other ships, this space is open to the exterior and serves buffets of salads, desserts and cheeses. Our discreet and attentive staff provide a table service for hot meals.
- 260 m2 (2,800 ft²)
- Wine cellar
- Deck 4
An exterior grill restaurant on deck 3 offering a relaxed ambiance and atmosphere:
- Capacity: 70
- Views out over the pool deck
- Grilled meats and a variety of salads and desserts
Whether you wish to have breakfast in the privacy of your stateroom, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night.
Excursions & land itineraries
Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.
Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.
You can access these trips by pre-booking two months before your departure date.
- Deck 2
- Much easier onboard access than on any other cruise ship
- Easier disembarking and embarking by Zodiac when participating in expeditions
- Swimming and bathing in the sea and various nautical sports, such as kayaking and paddle-boarding
- Deck 6
- Library, internet space, bar, and live entertainment on certain evenings
- Direct access to the panoramic terrace
The outdoor areas on our ships, comfortable and conducive to relaxation, have been designed to merge into the sublime scenery and surroundings of the sea and horizon. There is a heated seawater pool featuring its own sun lounge on the top deck of our sister ships (Le Boréal, L’Austral, Le Soléal and Le Lyrial) and on the third deck of the PONANT EXPLORERS (Le Lapérouse, Le Champlain, Le Bougainville, Le Dumont-D’Urville, Le Jacques Cartier and Le Bellot). Le Ponant is equipped with a 400 m² (4,300 ft²) sun deck.
- A swimming pool offering panoramic views and equipped with a counter-current system
- A pleasant, attractive sun deck
- An exterior bar and lounge equipped with armchairs and sofas
The various different lounges allow passengers to meet up and share quality time together.
The main lounge is the ideal place to relax with a drink and enjoy the various activities that have been organised such as dancing classes or theme evenings.
The cosy piano bar is a panorama lounge with breathtaking views of the horizon.
The outside bar is a great space for relaxing and is handy for accessing the swimming pool* and its solarium.
The Main Lounge – Deck 3
- A 200 m² (2,150 ft²) main lounge
- Able to accommodate all our passengers at once for moments of shared conviviality, and as a venue for both daytime and evening shows and entertainment
The Theatre* is the most unique meeting space on board. It’s the largest space on the ship and regularly accommodates all the passengers. It plays host to shows and entertainment as well as conferences from our experts, naturalist guides and guests of honours. The Theatre makes every cruise unique and enriching thanks to its constant and very accessible events.
Settle comfortably into your seat and enjoy a range of different shows, concerts and performances organised by the professional dancers and musicians onboard.
Special musical evenings, dance evenings and culture and music quizzes are held In the Grand Salon lounge onboard Le Ponant. Additionally, traditional local music concerts, featuring styles such as Corsican polyphony and Caribbean steel band music, are performed out on deck in the open air by bands specially invited onboard for the purpose.
- 188-seat capacity
- Cutting edge audio and lighting technology
- LED stage background wall enabling the projection of ultra-high resolution media
On board all our ships, a shop is open during sailing. It offers a selection of presents and souvenirs: clothing, jewellery, beauty products, postcards and accessories.
Dedicated to leisure and relaxation, the libraries onboard all our ships stock a range of books and board games. This space is also equipped with Wi-Fi connected computers.
The Sisterships and The PONANT Explorers have a special area for children onboard known as the Kids Club. Books, television, board games and consoles (PS4 or Wii™) are all provided for their use and enjoyment.
A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.
On board the sisterships (Le Boreal, L’Austral, Le Soléal and Le Lyrial) and PONANT EXPLORERS, the reception desk and the excursion desk are arranged side by side to facilitate all your requests.
Reception: our receptionists can accommodate you 24 hours a day on all our ships (from 7 a.m. to 11 p.m. on Le Ponant) to answer all your needs, such as room service, etc.
The excursion office: the excursion team is available at all times to tell you about the onshore programmes, organise group or private excursions and to manage transfers at the start or end of the cruise.
On Le Ponant, the receptionist will answer all your questions about excursions.
- A 140 m² (1,500 ft²) space
- A reception/concierge service
- The excursions desk
- The onboard administrative services
- The sales office operated by our Customer Manager
- Our 50m² (540 ft²) shop selling a line of clothing, jewellery, beauty care products, postcards and various accessories.
- The facilities accessible to persons with reduced mobility
Our ship Le Champlain features a number of spaces designed and arranged to serve your needs and requirements whilst at the same time preserving the privacy of each passenger.
The Blue Eye – Deck 0
- An underwater lounge
- Enough room for 40 passengers
From the moment you board and throughout your cruise, your unlimited drinks are included*, at any time of the day. A drink with friends at the bar, refreshments on your return from an excursion or in the calm of your Stateroom’s balcony: enjoy a large selection of beverages (mineral waters, cold drinks, cruise wines, beer, champagne, spirits, coffee, tea). A selection of premium alcoholic drinks is also available “à la carte”.
*It doesn’t include premium alcoholic drinks indicated in the Bar Menu. It is valid only for individual personal consumption, without limitations.
All our ships feature an onboard spa. Equipped with massage cabins, a Turkish bath (Sisterships, Le Paul Gauguin), a sauna (Explorers, Le Commandant Charcot), or a Snow Room (Le Commandant Charcot), the spas offer a wide choice of top-of-the-range treatments provided in association with SOTHYS™, CLARINS (Le Bellot and Le Jacques-Cartier only), BIOLOGIQUE RECHERCHE (Le Commandant Charcot, Le Ponant) and ALGOTHERM (Le Paul Gauguin), leading French spa and wellness centre brands.
Prices and details of services in the PONANT Yacht Spa menu.
Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.
The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.
Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.
Because it’s important to reach new generations and make children aware of environmental protection issues from an early age, PONANT has joined forces with the Maud Fontenoy Foundation to help run its Ocean Explorers club for children. In total this summer, 17 cruises will offer children aged 4 to 13 a programme of activities dedicated to the ocean protection theme.
Raising awareness of oceans protection from an early age
The Maud Fontenoy Foundation is providing PONANT’s activity teams with fun educational kits, activity sheets and videos highlighting why oceans need to be protected. From creative activities (drawing, painting, a giant map of the world to colour in, etc.) to meditation initiation sessions, the programme is very varied. And from 2023, it will also include fun educational workshops on the water cycle, biodiversity, astronomy, and geology.
Children aged 4-13 will have the opportunity to do excursions such as watersports, beach games and swimming, treasure hunts, and even guided tours. For larger groups, a naturalist guide will join the team running the sessions and give a talk on local fauna and flora.
Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.
** These services are not free of charge and are billed directly to your stateroom account.
Closed spaces such as the lounges, the dining room, the staterooms and the reception are non-smoking areas. We invite you to smoke in designated outdoor parts of the ship.
Adapters are provided on board, they are available at the reception office of our ships.
European Standard Sockets
The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.
Children under one year of age shall not be authorised to embark on the ships.
For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.
On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.
On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.
Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board
The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.
A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.
Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.
There is a doctor on board available to the passengers on all our ships:
- The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
- The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
- During the excursions, the passengers are accompanied by a doctor or a nurse.
- There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
- The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.
Medical Consultations
There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.
Special Medical Treatment
If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.
Seasickness
Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.
Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:
- Specially designed staterooms;
- Access ramps allowing easy movement in communal areas;
- Posters, signage and stateroom numbers are translated into Braille.
Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.
If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.
Technical Accessories
We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.
We advise our passengers to wear casual and elegant outfits at their convenience, and more formal attire for the Captain’s Dinner.
Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.
Clean Ships
We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:
- Our entire fleet is Clean Ship certified by the Bureau Veritas. This certification guarantees that our ships fulfil very precise criteria: emissions levels, waste processing, waste water etc.
- In 2020, PONANT was recognised as “the cruise operator with the greenest fleet in the world in terms of airborne emissions” by the German NGO, NABU.
- PONANT was awarded the Prix des Palmes du Tourisme Durable 2020 (Prize for Sustainable Tourism) in the “Voyage” category for the elimination of heavy fuel oil in favour of LS MGO.
- In 2019, PONANT became the first European cruise company to obtain the North American Green Alliance certificate. This certifies that its members have adopted practices and technologies that are respectful towards the environment.
- PONANT is also a signatory of the Charte Bleue from Armateurs de France, which commits the maritime sector to act to protect the marine environment.
Wastewater
All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.
Waste
We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.
Single-use plastics
We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.
And so that everyone’s tastes are catered to, special menus are available on request for guests with specific dietary requirements (low-fat, vegetarian, gluten-free, etc).
- Spa
- Fitness Room
- Hair Salon
- Panoramic Lounge
- Art Gallery
- Photo/Video Studio
- Ocean Young Explorers
- Privilege Suites
- Grand Deluxe Suites
- Deluxe Suites
- Prestige Suites
- Prestige Suites
- Bridge
- Owner’s Suites
- Prestige Suites
- Deluxe Suites
- Privilege Suites
- Prestige Suites
- Restaurant
- Prestige Staterooms
- Deluxe Suites
- Pool
- Grill
- Main Lounge
- Shop
- Excursion Desk
- Reception Desk
- Theatre
- Medical Centre
- Staterooms
Get in touch with our team to start planning
Call and speak to a member of our experienced team today on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.
Alternatively, leave your details and our team will get back to you as soon as possible.