The Authentic Cruise Company

Itinerary

Day 1: Lisbon
Day 2: Leixões
Day 3: Vigo
Day 5: Bilbao
Day 7: Bordeaux
Day 8: Talmont-sur-Gironde
Day 9: Quiberon
Day 10: Douarnenez
Day 11: Cherbourg
Day 12: Honfleur
Day 1: Lisbon

Set on seven hills on the banks of the River Tagus, Lisbon has been the capital of Portugal since the 13th century. It is a city famous for its majestic architecture, old wooden trams, Moorish features and more than twenty centuries of history. Following disastrous earthquakes in the 18th century, Lisbon was rebuilt by the Marques de Pombal who created an elegant city with wide boulevards and a great riverfront and square, Praça do Comércio. Today there are distinct modern and ancient sections, combining great shopping with culture and sightseeing in the Old Town, built on the city’s terraced hillsides. The distance between the ship and your tour vehicle may vary. This distance is not included in the excursion grades.

Day 2: Leixões

Ever since the Romans constructed a fort here and began using it as a trading post, Oporto has been a prosperous commercial centre. In the 15th and 16th centuries the city benefited from the wealth generated by Portugal’s maritime discoveries, and later, the establishment of a lucrative wine trade with Britain compensated for the loss of the spice trade. Today, Portugal’s second-largest city is a thriving, cosmopolitan place and is famous for its production of the fortified, sweet ‘port’ wine. Its historic centre is a UNESCO World Heritage Site and the city was also awarded the status of European Capital of Culture in 2001. A large sandbar prevents ships from sailing into Oporto itself, so for over a century they have used nearby Leixões instead, a man-made seaport constructed nine miles from the city. Leixões is one of Portugal’s major sea ports and is also home to one of the country’s oldest football clubs, winners of the Taça de Portugal cup in 1961.

Day 3: Vigo

Dating from Roman times, the Galician city of Vigo has a fine natural harbour and is renowned as the biggest fishing port in the world. It is also full of history – it was in this fjord-like quay that the English and Dutch defeated the French and Spanish fleets in 1702. Today, the attractive marinas stand in contrast to the industrialised areas of the city, while further exploration will reveal the characteristic 17th-century architecture and attractive countryside beyond. The charming Old Town is a delight, with its labyrinth of winding narrow streets and shaded squares. Nearby is the Cathedral city of Tui, and further to the north is the pilgrimage centre of Santiago de Compostela, which can be reached by car in approximately 1¼ hours.

Day 5: Bilbao

Time in Bilbao (Bilbo, in Euskera) may be recorded as BG or AG (Before Guggenheim or After Guggenheim). Never has a single monument of art and architecture so radically changed a city. Frank Gehry’s stunning museum, Norman Foster’s sleek subway system, the Santiago Calatrava glass footbridge and airport, the leafy César Pelli Abandoibarra park and commercial complex next to the Guggenheim, and the Philippe Starck AlhóndigaBilbao cultural center have contributed to an unprecedented cultural revolution in what was once the industry capital of the Basque Country.Greater Bilbao contains almost 1 million inhabitants, nearly half the total population of the Basque Country. Founded in 1300 by Vizcayan noble Diego López de Haro, Bilbao became an industrial center in the mid-19th century, largely because of the abundance of minerals in the surrounding hills. An affluent industrial class grew up here, as did the working class in suburbs that line the Margen Izquierda (Left Bank) of the Nervión estuary.Bilbao’s new attractions get more press, but the city’s old treasures still quietly line the banks of the rust-color Nervión River. The Casco Viejo (Old Quarter)—also known as Siete Calles (Seven Streets)—is a charming jumble of shops, bars, and restaurants on the river’s Right Bank, near the Puente del Arenal bridge. This elegant proto-Bilbao nucleus was carefully restored after devastating floods in 1983. Throughout the Casco Viejo are ancient mansions emblazoned with family coats of arms, wooden doors, and fine ironwork balconies. The most interesting square is the 64-arch Plaza Nueva, where an outdoor market is pitched every Sunday morning.Walking the banks of the Nervión is a satisfying jaunt. After all, this was how—while out on a morning jog—Guggenheim director Thomas Krens first discovered the perfect spot for his project, nearly opposite the right bank’s Deusto University. From the Palacio de Euskalduna upstream to the colossal Mercado de la Ribera, parks and green zones line the river. César Pelli’s Abandoibarra project fills in the half mile between the Guggenheim and the Euskalduna bridge with a series of parks, the Deusto University library, the Meliá Bilbao Hotel, and a major shopping center.On the left bank, the wide, late-19th-century boulevards of the Ensanche neighborhood, such as Gran Vía (the main shopping artery) and Alameda de Mazarredo, are the city’s more formal face. Bilbao’s cultural institutions include, along with the Guggenheim, a major museum of fine arts (the Museo de Bellas Artes) and an opera society (Asociación Bilbaína de Amigos de la Ópera, or ABAO) with 7,000 members from Spain and southern France. In addition, epicureans have long ranked Bilbao’s culinary offerings among the best in Spain. Don’t miss a chance to ride the trolley line, the Euskotram, for a trip along the river from Atxuri Station to Basurto’s San Mamés soccer stadium, reverently dubbed “la Catedral del Fútbol” (the Cathedral of Football).

Day 7: Bordeaux

Bordeaux as a whole, rather than any particular points within it, is what you’ll want to visit in order to understand why Victor Hugo described it as Versailles plus Antwerp, and why the painter Francisco de Goya, when exiled from his native Spain, chose it as his last home (he died here in 1828). The capital of southwest France and the region’s largest city, Bordeaux remains synonymous with the wine trade: wine shippers have long maintained their headquarters along the banks of the Garonne, while buyers from around the world arrive for the huge biennial Vinexpo show (held in odd-number years).Bordeaux is, admittedly, a less exuberant city than many others in France, but lively and stylish elements are making a dent in its conservative veneer. The cleaned-up riverfront is said by some, after a bottle or two, to exude an elegance reminiscent of St. Petersburg, and that aura of 18th-century élan also permeates the historic downtown sector—“le vieux Bordeaux”—where fine shops invite exploration. To the south of the city center are old docklands undergoing renewal—one train station has now been transformed into a big multiplex movie theater—but the area is still a bit shady. To get a feel for the historic port of Bordeaux, take the 90-minute boat trip that leaves Quai Louis-XVIII every weekday afternoon, or the regular passenger ferry that plies the Garonne between Quai Richelieu and the Pont d’Aquitaine in summer. A nice time to stroll around the city center is the first Sunday of the month, when it’s pedestrian-only and vehicles are banned.

Day 8: Talmont-sur-Gironde
Day 9: Quiberon
Day 10: Douarnenez

Visit Locronan, France’s most picturesque medieval village. Once there, you will have a guided visit and will see the church with its 15th century stained glass depicting the passion of Saint Ronan. At Le Guillou bakery you can taste the traditional Breton butter cake known as “kouign amann” before watching a group of Breton dancers in their traditional costumes, introducing you to Brittany’s rich culture and identity.

Day 11: Cherbourg

Originally a little fishing village, Cherbourg has developed into a historic port designed by Vauban. This was also a strategic naval port during the Napoleonic wars; there is a marina with over 1000 moorings. “Cap de la Hague” is to the West and the “Pointe de Barfleur” to the East. This port, which belongs to Normandy, is a region that has provided inspiration for countless artists and writers, and is the land of apple orchards and rolling farmland dotted with villages of half-timbered houses. Boasting a wealth of abbeys and châteaux, as well as a superb coastline, it offers something for everyone. Cherbourg was also the first stop of RMS Titanic after it left Southampton, England. On 19 June 1864, the naval engagement between USS Kearsarge and CSS Alabama took place off Cherbourg. The Battle of Cherbourg, fought in June 1944 following the Normandy Invasion, ended with the capture of Cherbourg on June 30.

Day 12: Honfleur

Honfleur, the most picturesque of the Côte Fleurie’s seaside towns, is a time-burnished place with a surplus of half-timber houses and cobbled streets that are lined with a stunning selection of stylish boutiques. Much of its Renaissance architecture remains intact—especially around the 17th-century Vieux Bassin harbor, where the water is fronted on one side by two-story stone houses with low, sloping roofs and on the other by tall slate-topped houses with wooden facades. Maritime expeditions (including some of the first voyages to Canada) departed from here; later, Impressionists were inspired to capture it on canvas. But the town as a whole has become increasingly crowded since the Pont de Normandie opened in 1995. Providing a direct link with Upper Normandy, the world’s sixth-largest cable-stayed bridge is supported by two concrete pylons taller than the Eiffel Tower and designed to resist winds of 257 kph (160 mph).

Owner's Suite
Prestige Suite
Deluxe Suite
Superior Stateroom
Prestige Stateroom
Deluxe Stateroom
Owner's Suite

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Private return transfer
  • Priority boarding
  • Champagne and fruit basket upon arrival
  • Butler service
  • An assortment of sweet or savoury canapés and fruit basket every day
  • A bedroom with one king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A living/dining room with a sofa, armchair, second TV, 4-seater table, and sliding courtesy door
  • A bathroom with shower and Balneo bathtub
  • A one-hour spa treatments per person (for 2 people) in the well-being space, chosen from the facial and body treatments on offer
  • Included premium pass: access to a selection of premium spirits at the bar
  • A private 9 m² balcony
  • Two panoramic sliding bay windows

Prestige Suite

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Priority boarding
  • Champagne and fruit basket upon arrival
  • Butler service
  • An assortment of sweet or savoury canapés and fruit basket every day
  • A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A lounge with convertible sofa to a king-size bed (180 x 200 cm) or two single beds (90 x 200 cm), armchairs, second TV, and sliding courtesy door
  • Two bathrooms: one with a shower and one with a bath
  • A private 8 m² balcony
  • Two panoramic sliding bay windows

Deluxe Suite

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Priority boarding
  • Champagne and fruit basket upon arrival
  • Butler service
  • An assortment of sweet or savoury canapés and fruit basket every day
  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • An armchair and sofa (167 x 70 cm)
  • A bathroom with bathtub
  • A private 5 m² balcony
  • A panoramic sliding bay window
Superior Stateroom

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms#

In addition to the common services provided to all our suites and staterooms:

  • One king-size bed or two single beds (180 x 200 cm)
  • A bathroom with shower
  • A window (except for stateroom 300: a round porthole only)
Prestige Stateroom

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A bathroom with bathtub (except staterooms 605 and 625: with shower)
  • A private 4 m² balcony
  • A panoramic sliding bay window
Deluxe Stateroom

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A bathroom with shower
  • A private 4 m² balcony
  • A window and panoramic glazed swing door

La Licorne
La Boussole
Room Service
La Licorne

A la carte meals are served at the table in the gastro restaurant. At lunch, a selection of dishes inspired by contemporary French brasseries will be offered. At dinner, it is time to sample the grand traditions of French fine dining, with menus to go with one of the best wines from our cellar, as recommended by our sommelier.

  • Deck 2
  • To the rear of deck 2 you’ll find a gastronomic restaurant big enough to seat all passengers together at one sitting.
  • 3,980 square feet
  • Capacity: 268
  • Breakfasts, lunches and dinners, French and international cuisine, elegance and refinement
  • Wine cellar
La Boussole

Grill Restaurant – Deck 6

Enjoy breakfasts, buffet lunches and themed dinners in a relaxed atmosphere at the grill restaurant on Deck 6.

  • 2,530 square feet
  • Interior capacity: 150
  • Exterior capacity: 60
Room Service

Whether you wish to have breakfast in the privacy of your cabin, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night *.

Excursions
Excursions

Excursions & land itineraries

Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.

Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.

You can access these trips by pre-booking two months before your departure date.

Main Lounge
Panoramic Lounge
Exterior Bar
Theatre
Leisure Areas
The Pool
PONANT Studio
Excursion Reception and Office
Main Lounge

  • Deck 3
  • 2,740 square feet
  • Interior capacity: 110
  • Exterior capacity: 30
  • Tea rooms, bar, programme of live musical entertainment, dance floor
  • Access to the exterior terrace
Panoramic Lounge

  • Deck 6
  • 1,185 square feet
  • Library, internet space, bar, live entertainment on certain evenings
  • Direct access to the panoramic terrace
Exterior Bar

  • Deck 6
  • Lounge area with seating for 50
  • Overlooking the pool deck
Theatre

The Theatre* is the most unique meeting space on board. It’s the largest space on the ship and regularly accommodates all the passengers. It plays host to shows and entertainment as well as conferences from our experts, naturalist guides and guests of honours. The Theatre makes every cruise unique and enriching thanks to its constant and very accessible events.

There are performers on board all of our ships. Recruited for their talent in Paris and Rome, they star in multiple shows at the Theatre, after dinner. Throughout your voyage, they host the various entertainment events in the Grand Salon, with the support of our on-board musicians.

During Tea Time or before dinner, our musical duos consisting of a singer and an accompanying musician play classical repertoires for you. In the evening, they play in concert at the Theatere or invite you to show off your dance moves. Dance evenings are thus co-led by performance dancers who know just how to keep you in step, under the direction of the Cruise Director.

Films are regularly shown at the Theatre on giant screens. National Geographic features, documentaries related to our expedition route and feature films contribute to the cultural enrichment that is part of our cruise philosophy.

  • Deck 4
  • 2,690 square feet
  • Capacity: 250
  • Conference room, concert hall/multi-purpose auditorium
  • Audiovisual equipment
Leisure Areas

Dedicated to leisure and relaxation, the libraries onboard all our ships stock a range of books and board games. This space is also equipped with Wi-Fi connected computers.

All the ships have a special area for children onboard known as the Le Kids Club. Books, television, board games and consoles (PS4 or Wii™) are all provided for their use and enjoyment.

The Pool

The outdoor areas on our ships, comfortable and conducive to relaxation, have been designed to merge into the sublime scenery and surroundings of the sea and horizon. There is a heated seawater pool featuring its own sun lounge on the top deck of our sister ships (Le Boréal, L’Austral, Le Soléal and Le Lyrial) and on the third deck of the PONANT EXPLORERS (Le Lapérouse, Le Champlain, Le Bougainville, Le Dumont-D’Urville, Le Jacques Cartier and Le Bellot). Le Ponant is equipped with a 400 m² (4,300 ft²) sun deck.

PONANT Studio

A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.

Excursion Reception and Office

On board the sisterships (Le Boreal, L’Austral, Le Soléal and Le Lyrial) and PONANT EXPLORERS, the reception desk and the excursion desk are arranged side by side to facilitate all your requests.

Reception: our receptionists can accommodate you 24 hours a day on all our ships (from 7 a.m. to 11 p.m. on Le Ponant) to answer all your needs, such as room service, etc.

The excursion office: the excursion team is available at all times to tell you about the onshore programmes, organise group or private excursions and to manage transfers at the start or end of the cruise.

On Le Ponant, the receptionist will answer all your questions about excursions.

The Spa
The Gym
The Hairdressing Salon
The Spa

All our ships feature an onboard spa. Equipped with massage cabins and a Turkish bath (Sister ships) or a sauna (Explorers), the spa offers a wide choice of top-of-the-range treatments provided in association with SOTHYS™ or CLARINS (Le Bellot and Le Jacques-Cartier only), leading French spa and wellness centre brands.

Discover a range of facial treatments, aromatic baths, exfoliation and body massage treatments designed to provide moments of complete relaxation. You can also supplement your beauty ritual with additional services such as hair-removal, makeovers, manicures and pedicures.

The wellness area – Deck 5

  • Spa in partnership with SOTHYS™: massage and treatment cubicles, beauty salon cubicle, balneotherapy cubicle
  • KÉRASTASE / L’Oréal Paris hair salon
  • Free access hammam (open during the day)
  • Fitness studio (open during the day)
The Gym

The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.

Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.

The Hairdressing Salon

Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.

Laundry
Smoking Policy
Power Adapters
Age Restrictions
Languages
Telephone
Wi-Fi
Medical Facilities
Guests with reduced mobility
Packing Tips
Dress Code
Sustainable Development
Special Diets
Laundry

Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.

** These services are not free of charge and are billed directly to your stateroom account.

Smoking Policy

Closed spaces such as the lounges, the dining room, the staterooms and the reception are non-smoking areas. We invite you to smoke in designated outdoor parts of the ship.

Power Adapters

Adapters are provided on board, they are available at the reception office of our ships.

European Standard Sockets

The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.

Age Restrictions

Children under one year of age shall not be authorised to embark on the ships.

For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.

On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.

On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.

Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board

Languages

The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.

Telephone

A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.

Wi-Fi

Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.

Medical Facilities

There is a doctor on board available to the passengers on all our ships:

  • The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
  • The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
  • During the excursions, the passengers are accompanied by a doctor or a nurse.
  • There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
  • The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.

Medical Consultations

There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.

Special Medical Treatment

If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.

Seasickness

Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.

Guests with reduced mobility

Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:

  • Specially designed staterooms;
  • Access ramps allowing easy movement in communal areas;
  • Posters, signage and stateroom numbers are translated into Braille.

Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.

If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.

Packing Tips

Technical Accessories

We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.

Dress Code

We advise our passengers to wear casual and elegant outfits at their convenience, and more formal attire for the Captain’s Dinner.

Sustainable Development

Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.

Clean Ships

We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:

  • Our entire fleet is Clean Ship certified by the Bureau Veritas. This certification guarantees that our ships fulfil very precise criteria: emissions levels, waste processing, waste water etc.
  • In 2020, PONANT was recognised as “the cruise operator with the greenest fleet in the world in terms of airborne emissions” by the German NGO, NABU.
  • PONANT was awarded the Prix des Palmes du Tourisme Durable 2020 (Prize for Sustainable Tourism) in the “Voyage” category for the elimination of heavy fuel oil in favour of LS MGO.
  • In 2019, PONANT became the first European cruise company to obtain the North American Green Alliance certificate. This certifies that its members have adopted practices and technologies that are respectful towards the environment.
  • PONANT is also a signatory of the Charte Bleue from Armateurs de France, which commits the maritime sector to act to protect the marine environment.

Wastewater

All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.

Waste

We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.

Single-use plastics

We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.

Special Diets

And so that everyone’s tastes are catered to, special menus are available on request for guests with specific dietary requirements (low-fat, vegetarian, gluten-free, etc).

Deck 6
Deck 5
Deck 4
Deck 3
Deck 2
Deck 6
  • Pool
  • Grill Restaurant
  • Internet Café
  • Library
  • Panoramic Lounge
  • Panoramic Terrace
  • Owner’s Suite
  • Prestige Suite
  • Deluxe Suites
  • Prestige Staterooms
Deck 5
  • Fitness Room
  • Hammam
  • Spa
  • Hair Salon
  • Image & Photo Desk
  • Bridge
  • Prestige Suites
  • Prestige Staterooms
Deck 4
  • Theatre
  • Prestige Staterooms
Deck 3
  • Main Lounge
  • Excursion Desk
  • Reception Desk
  • Medical Centre
  • Shop
  • Superior Staterooms
  • Deluxe Staterooms
Deck 2
  • Gastronomic Restaurant
  • Marina

Get in touch with our team to start planning

Call and speak to a member of our experienced team today on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.

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