The Authentic Cruise Company

Itinerary

Day 1: Pointe-à-Pitre
Day 2: Portsmouth
Day 3: Port Elizabeth, Bequia
Day 4: Tobago Cays
Day 5: Sandy Island
Day 6: Soufrière
Day 6: Grande Anse, Les Anses-d'Arlet
Day 7: Marie-Galante
Day 8: Pointe-à-Pitre
Day 1: Pointe-à-Pitre

This warm city is located in Guadeloupe and offers a choice of activities and places to visit for all the family. From markets to educational theme parks, children and adults alike will find something to entertain them.

Day 2: Portsmouth
Day 3: Port Elizabeth, Bequia

Bequia is a Carib word meaning “island of the cloud.” Hilly and green with several golden-sand beaches, Bequia is 9 miles (14½ km) south of St. Vincent’s southwestern shore; with a population of 5,000, it’s the largest of the Grenadines. Although boatbuilding, whaling, and fishing have been the predominant industries here for generations, sailing has now become almost synonymous with Bequia. Admiralty Bay is a favored anchorage for both privately owned and chartered yachts. Lodgings range from comfortable resorts and villas to cozy West Indian—style inns. Bequia’s airport and the frequent ferry service from St. Vincent make this a favorite destination for day-trippers, as well. The ferry docks in Port Elizabeth, a tiny town with waterfront bars, restaurants, and shops where you can buy handmade souvenirs—including the exquisitely detailed model sailboats that are a famous Bequia export. The Easter Regatta is held during the four-day Easter weekend, when revelers gather to watch boat races and celebrate the island’s seafaring traditions with food, music, dancing, and competitive games.To see the views, villages, beaches, and boatbuilding sites around Bequia, hire a taxi at the jetty in Port Elizabeth. Several usually line up under the almond trees to meet each ferry from St. Vincent.

Day 4: Tobago Cays
Day 5: Sandy Island
Day 6: Soufrière

The oldest town in St. Lucia and the island’s former French colonial capital, Soufrière was founded by the French in 1746 and named for its proximity to the volcano of the same name. The wharf is the center of activity in this sleepy town (population, 9,000), particularly when a cruise ship anchors in pretty Soufrière Bay. French colonial influences are evident in the second-story verandahs, gingerbread trim, and other appointments of the wooden buildings that surround the market square. The market building itself is decorated with colorful murals. Soufrière, the site of much of St. Lucia’s renowned natural beauty, is the destination of most sightseeing trips. This is where you can get up close to the iconic Pitons and visit colonial capital of St. Lucia, with its “drive-in” volcano, botanical gardens, working plantations, waterfalls, and countless other examples of the natural beauty for which St. Lucia is deservedly famous.

Day 6: Grande Anse, Les Anses-d'Arlet
Day 7: Marie-Galante
Day 8: Pointe-à-Pitre

This warm city is located in Guadeloupe and offers a choice of activities and places to visit for all the family. From markets to educational theme parks, children and adults alike will find something to entertain them.

Owner's Suite with balcony
Alizé Privilège Suite with balcony
Mistral Junior Suite
Grand Privilège Alizé Suite with balcony
Mistral Prestige Suite
Alizés Prestige Stateroom with balcony
Mistral Prestige Stateroom
Mistral Stateroom
Alizé Stateroom with balcony
Owner's Suite with balcony

  • Individually controlled air conditioning
  • Double bed (180 cm x 200 cm) or twin single beds (90 cm x 200 cm), depending on the cabin; adjoining cabins available (for child-friendly cruises)
  • Mini bar
  • Flat screen TV, satellite channels
  • Bose™ Bluetooth Speaker
  • Desk with writing supplies
  • Electronic safe
  • Selection of Dyptique Paris bath products
  • Dressing table and hairdryer
  • Direct phone line via satellite
  • 110/220 volt outlets
  • 24-hour room service
  • Unlimited free Wi-Fi
Alizé Privilège Suite with balcony

  • Individually controlled air conditioning
  • Double bed (180 cm x 200 cm) or twin single beds (90 cm x 200 cm), depending on the cabin; adjoining cabins available (for child-friendly cruises)
  • Mini bar
  • Flat screen TV, satellite channels
  • Bose™ Bluetooth Speaker
  • Desk with writing supplies
  • Electronic safe
  • Selection of Dyptique Paris bath products
  • Dressing table and hairdryer
  • Direct phone line via satellite
  • 110/220 volt outlets
  • 24-hour room service
  • Unlimited free Wi-Fi
Mistral Junior Suite

  • Individually controlled air conditioning
  • Double bed (180 cm x 200 cm) or twin single beds (90 cm x 200 cm), depending on the cabin; adjoining cabins available (for child-friendly cruises)
  • Mini bar
  • Flat screen TV, satellite channels
  • Bose™ Bluetooth Speaker
  • Desk with writing supplies
  • Electronic safe
  • Selection of Dyptique Paris bath products
  • Dressing table and hairdryer
  • Direct phone line via satellite
  • 110/220 volt outlets
  • 24-hour room service
  • Unlimited free Wi-Fi
Grand Privilège Alizé Suite with balcony

  • Individually controlled air conditioning
  • Double bed (180 cm x 200 cm) or twin single beds (90 cm x 200 cm), depending on the cabin; adjoining cabins available (for child-friendly cruises)
  • Mini bar
  • Flat screen TV, satellite channels
  • Bose™ Bluetooth Speaker
  • Desk with writing supplies
  • Electronic safe
  • Selection of Dyptique Paris bath products
  • Dressing table and hairdryer
  • Direct phone line via satellite
  • 110/220 volt outlets
  • 24-hour room service
  • Unlimited free Wi-Fi
Mistral Prestige Suite

  • Individually controlled air conditioning
  • Double bed (180 cm x 200 cm) or twin single beds (90 cm x 200 cm), depending on the cabin; adjoining cabins available (for child-friendly cruises)
  • Mini bar
  • Flat screen TV, satellite channels
  • Bose™ Bluetooth Speaker
  • Desk with writing supplies
  • Electronic safe
  • Selection of Dyptique Paris bath products
  • Dressing table and hairdryer
  • Direct phone line via satellite
  • 110/220 volt outlets
  • 24-hour room service
  • Unlimited free Wi-Fi
Alizés Prestige Stateroom with balcony

  • Individually controlled air conditioning
  • Double bed (180 cm x 200 cm) or twin single beds (90 cm x 200 cm), depending on the cabin; adjoining cabins available (for child-friendly cruises)
  • Mini bar
  • Flat screen TV, satellite channels
  • Bose™ Bluetooth Speaker
  • Desk with writing supplies
  • Electronic safe
  • Selection of Dyptique Paris bath products
  • Dressing table and hairdryer
  • Direct phone line via satellite
  • 110/220 volt outlets
  • 24-hour room service
  • Unlimited free Wi-Fi
Mistral Prestige Stateroom

  • Individually controlled air conditioning
  • Double bed (180 cm x 200 cm) or twin single beds (90 cm x 200 cm), depending on the cabin; adjoining cabins available (for child-friendly cruises)
  • Mini bar
  • Flat screen TV, satellite channels
  • Bose™ Bluetooth Speaker
  • Desk with writing supplies
  • Electronic safe
  • Selection of Dyptique Paris bath products
  • Dressing table and hairdryer
  • Direct phone line via satellite
  • 110/220 volt outlets
  • 24-hour room service
  • Unlimited free Wi-Fi
Mistral Stateroom

  • Individually controlled air conditioning
  • Double bed (180 cm x 200 cm) or twin single beds (90 cm x 200 cm), depending on the cabin; adjoining cabins available (for child-friendly cruises)
  • Mini bar
  • Flat screen TV, satellite channels
  • Bose™ Bluetooth Speaker
  • Desk with writing supplies
  • Electronic safe
  • Selection of Dyptique Paris bath products
  • Dressing table and hairdryer
  • Direct phone line via satellite
  • 110/220 volt outlets
  • 24-hour room service
  • Unlimited free Wi-Fi
Alizé Stateroom with balcony

  • Individually controlled air conditioning
  • Double bed (180 cm x 200 cm) or twin single beds (90 cm x 200 cm), depending on the cabin; adjoining cabins available (for child-friendly cruises)
  • Mini bar
  • Flat screen TV, satellite channels
  • Bose™ Bluetooth Speaker
  • Desk with writing supplies
  • Electronic safe
  • Selection of Dyptique Paris bath products
  • Dressing table and hairdryer
  • Direct phone line via satellite
  • 110/220 volt outlets
  • 24-hour room service
  • Unlimited free Wi-Fi
Le Diamant Panoramic Restaurant
Le Diamant Panoramic Restaurant

Located on the Zéphyr Deck, Le Diamant Restaurant offers a delicious buffet for breakfast and lunch.

  • Seats 34 guests
  • 61 m²
  • Buffet breakfast and dinner
  • Fine gastronomic cuisine made using exceptionally high quality organic and local products
  • Veuve Clicquot champagne
  • Wines from French artisan wine producers and the regions visited.
Excursions & land itineraries
The Marina - Alizés Deck
Excursions & land itineraries

Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.

The Marina - Alizés Deck

  • Two glass-bottomed kayaks
  • Two stand up paddleboards
  • Snorkelling equipment
  • Fishing equipment
  • Scuba diving equipment (for a group of four people)
  • Saltwater swimming pool
  • Small equipment for children (noodles, rings, armbands and safety equipment)
Emeraude Lounge and Bar - Alizés Deck
Sun Deck
Emeraude Lounge and Bar - Alizés Deck
  • Interior surface : 92 m²
  • Seats 35 guests
  • Exterior surface : 85 m²
  • Seats 24 guests
Sun Deck

  • Sun beds

  • Exterior bar available on special evenings only

The Wellness Space
The Wellness Space
  • Spa / massages (18.5 m²): one cabin offering massages and Biologique Recherche treatments
  • Gym (16 m²) with dedicated fitness instructor
  • Yoga sessions on the Sun Deck
Laundry
Smoking Policy
Power Adapters
Age Restrictions
Languages
Telephone
Wi-Fi
Medical Facilities
Guests with reduced mobility
Packing Tips
Dress Code
Sustainable Development
Laundry

Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.

** These services are not free of charge and are billed directly to your stateroom account.

Smoking Policy

Closed spaces such as the lounges, the dining room, the staterooms and the reception are non-smoking areas. We invite you to smoke in designated outdoor parts of the ship.

Power Adapters

Adapters are provided on board, they are available at the reception office of our ships.

European Standard Sockets

The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.

Age Restrictions

Children under one year of age shall not be authorised to embark on the ships.

For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.

On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.

On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.

Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board

Languages

The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.

Telephone

A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.

Wi-Fi

Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.

Medical Facilities

There is a doctor on board available to the passengers on all our ships:

  • The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
  • The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
  • During the excursions, the passengers are accompanied by a doctor or a nurse.
  • There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
  • The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.

Medical Consultations

There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.

Special Medical Treatment

If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.

Seasickness

Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.

Guests with reduced mobility

Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:

  • Specially designed staterooms;
  • Access ramps allowing easy movement in communal areas;
  • Posters, signage and stateroom numbers are translated into Braille.

Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.

If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.

Packing Tips

Technical Accessories

We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.

Dress Code

We recommend wearing elegant, casual clothes at your discretion, and for the gala evenings, a cocktail dress for ladies and a shirt and tie for gentlemen, and a white or black-and-white outfit for the Officers’ evening. Shorts/Bermudas are not permitted in the evening in the gastronomic restaurants.

Sustainable Development

Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.

Clean Ships

We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:

  • Our entire fleet is Clean Ship certified by the Bureau Veritas. This certification guarantees that our ships fulfil very precise criteria: emissions levels, waste processing, waste water etc.
  • In 2020, PONANT was recognised as “the cruise operator with the greenest fleet in the world in terms of airborne emissions” by the German NGO, NABU.
  • PONANT was awarded the Prix des Palmes du Tourisme Durable 2020 (Prize for Sustainable Tourism) in the “Voyage” category for the elimination of heavy fuel oil in favour of LS MGO.
  • In 2019, PONANT became the first European cruise company to obtain the North American Green Alliance certificate. This certifies that its members have adopted practices and technologies that are respectful towards the environment.
  • PONANT is also a signatory of the Charte Bleue from Armateurs de France, which commits the maritime sector to act to protect the marine environment.

Wastewater

All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.

Waste

We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.

Single-use plastics

We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.

Deck 5
Deck 4
Deck 3
Deck 2
Deck 5
  • Sun Deck
  • Jacuzzi 
  • Bar
Deck 4
  • Le Diamant Restaurant
  • Suite
Deck 3
  • Marina
  • Emeraude Lounge
  • Reception
  • Welcome Lounge
  • Spa
  • Fitness
  • Beauty Area
  • Suites/Staterooms
Deck 2
  • Medical Centre
  • Suites/Staterooms

Get in touch with our team to start planning

Call and speak to a member of our experienced team today on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.

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