Paris & Normandy

Reasonable efforts are made to accommodate the special needs of disabled cruise participants, but no responsibility will be undertaken for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Tour buses are not equipped with wheelchair ramps and cabin doors are not wide enough to allow access by standard wheelchairs.

Wheelchairs and walkers cannot be carried on tour buses, due to space limitations. Wheelchair passengers should be aware of these limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the ship is at anchor. We regret that we cannot provide individual assistance to a tour member for walking, getting on/off tour busses and other transportation vehicles, or other personal needs. A qualified travel companion must accompany travellers who need assistance.

Smoking is not permitted anywhere inside any of the ships. Smoking is only permitted on the Sun Deck. For the safety and comfort of all passengers on board, your cooperation in observing the no-smoking policy is greatly appreciated.

Please advise your Travel Agent or call us directly to advise if you have any dietary restrictions or allergies prior to embarkation. In most cases, we will do our best to accommodate special dietary requests and food allergies, but with one exception: Kosher. This diet has specific rules regarding food and its preparation and the shipboard environment does have limitations that prevent us from being able to adequately cater to this dietary need. Please note, though we can provide options to accommodate food allergies and sensitivities, we cannot guarantee there will not be any cross-contamination.

Europe: Comfortable, layered clothing adaptable to changing weather conditions is always advisable for daytime excursions. For the evening, “Casually elegant” attire is recommended and you may want to pack something a little dressier for the Captain’s night/Farewell Dinner – similar to how one would dress to dine at a 5-star restaurant. Comfortable shoes are recommended for excursions and workout clothing if you plan to take part in any wellness activities, active tours or use the onboard gym. Depending on the time of year, clothing that can be layered is highly recommended.

Vietnam & Cambodia: It is always advisable to travel light in Southeast Asia. For the hot and humid weather, lightweight easy-care clothing that includes some long-sleeved items for protection from mosquitoes and sun, raingear, and sturdy and comfortable walking shoes that you won’t mind getting wet or muddy. We also recommend you pack a few casually elegant items to wear at the Welcome and Farewell dinners.

Africa Cruise & Land Safari: When traveling through Africa, it is always advisable to travel light as some itineraries baggage size and weight are strictly limited. On Safari: casual, easy-care clothing that includes some long-sleeved items for protection from mosquitoes and sun. Attire during Winter (April – September): it is wise to bring some warm clothes for chilly early morning and late night temperatures. Dressing in layers is also recommended, as temperatures rise quickly during the day.

Egypt: Packing light for your Nile River cruise will be no problem as a majority of what you pack into your suitcase will be lightweight clothing items. Breathable clothes will be your answer to most of your outfits. We suggest cotton or linen tee shirts as well as short and long sleeves.

As Egypt, Jordan and UAE are primarily Muslim countries, you should plan to dress modestly to respect the local traditions of the mosques and temples you will be visiting. A lightweight pashmina scarf, veil or shawl is ideal for additional sun protection and as women will need to cover their shoulders and arms. Men can opt for collared shirts and lightweight pants.

Europe: There are no medical facilities on board. However medical services can easily be called from shore if required.

Vietnam & Cambodia: We do not employ doctors or nurses on board the ships. In the event medical assistance is needed, appropriate medical facilities will be contacted. Note that response time can vary.

Africa: We do not employ doctors or nurses on board the Zambezi Queen. In the event medical assistance is needed, appropriate medical facilities will be contacted. Note that response time can vary.

High-speed Internet service is available free of charge as part of the in-stateroom “Entertainment-On-Demand.” Additionally, AmaWaterways offers complimentary Wi-Fi throughout the ship.

Europe: There are no medical facilities on board. However medical services can easily be called from shore if required.

Vietnam & Cambodia: We do not employ doctors or nurses on board the ships. In the event medical assistance is needed, appropriate medical facilities will be contacted. Note that response time can vary.

Africa: We do not employ doctors or nurses on board the Zambezi Queen. In the event medical assistance is needed, appropriate medical facilities will be contacted. Note that response time can vary.

Environmentally-Friendly Ship Design

Our river cruise fleet has been thoughtfully designed with eco-friendly elements. These include energy-saving LED lights, special insulated windows that reduce energy needs for heating and cooling, power locks to plug into a port’s power supply instead of running generators, solar heating systems, water treatment plants that provide microfiltration and recycling of all water used on board. AmaMagna also has an innovative 10-engine configuration designed to reduce fuel consumption and solar panels have been installed on all stateroom balconies. In addition, the Zambezi Queen uses a water jet propulsion system that protects the Chobe riverbed, water-saving taps and showers, biodegradable detergents and soaps, and a five-stage water purification plant.

A Greener Onboard Experience

To reduce overall plastic consumption, we use paper straws (upon request), refillable glass water bottles in all staterooms, and hand out recyclable tetra-pak water containers for excursions across the fleet (where available). We have lessened unnecessary food waste from large-scale buffets by serving a la carte lunches on board our European fleet. For our personal audio devices used on excursions, we are proud to partner with Quietvox, which utilizes biodegradable rice paper bags and rechargeable batteries. In addition, our luggage tags and handy travel wallets are both made from recycled plastic bottle material and are now delivered to guest staterooms on board our ships in Europe, reducing our carbon footprint. The usage of our innovative myAmaCruise app and electronic travel documents has also significantly reduced paper consumption both pre-cruise and on board.