The Authentic Cruise Company

Itinerary

Day 1: Darwin, Northern Territory
Day 4: Thursday Island, Queensland
Day 6: Port Moresby
Day 7: Alotau
Day 10: Honiara, Guadalcanal Island
Day 13: Espiritu Santo
Day 14: Port Vila
Day 17: Lautoka
Day 1: Darwin, Northern Territory

Darwin is Australia’s most colorful, and exotic, capital city. Surrounded on three sides by the turquoise waters of the Timor Sea, the streets are lined with tropical flowers and trees. Warm and dry in winter, hot and steamy in summer, it’s a relaxed and casual place, as well as a beguiling blend of tropical frontier outpost and Outback hardiness. Thanks to its close proximity to Southeast Asia and its multicultural population it also seems more like Asia than the rest of Australia. Darwin is a city that has always had to fight for its survival. The seductiveness of contemporary Darwin lifestyles belies a history of failed attempts that date from 1824 when Europeans attempted to establish an enclave in this harsh, unyielding climate. The original 1869 settlement, called Palmerston, was built on a parcel of mangrove wetlands and scrub forest that had changed little in 15 million years. It was not until 1911, after it had already weathered the disastrous cyclones of 1878, 1882, and 1897, that the town was named after the scientist who had visited Australia’s shores aboard the Beagle in 1839. During World War II it was bombed more than 60 times, as the harbor full of warships was a prime target for the Japanese war planes. Then, on the night of Christmas Eve 1974, the city was almost completely destroyed by Cyclone Tracy, Australia’s greatest natural disaster. It’s a tribute to those who stayed and to those who have come to live here after Tracy that the rebuilt city now thrives as an administrative and commercial center for northern Australia. Old Darwin has been replaced by something of an edifice complex—such buildings as Parliament House and the Supreme Court all seem very grand for such a small city, especially one that prides itself on its casual, outdoor-centric lifestyle. Today Darwin is the best place from which to explore Australia’s Top End, with its wonders of Kakadu and the Kimberley region.

Day 4: Thursday Island, Queensland
Day 6: Port Moresby
Day 7: Alotau

Alotau is the provincial capital of the Milne Bay Province located in the southeast bay of Papua New Guinea. The town and surrounding area has been an important staging ground during World War II and we will see remains and memorials dating back or referring to the war. On a tour of the town, visitors will appreciate lovely vistas of the bay and experience the markets, which are frequented not only by locals, but also by islanders selling their products or looking for produce to take back into Milne Bay. Alotau is an important port facility for the islands and attracts many vendors of handicrafts from different islands.

Day 10: Honiara, Guadalcanal Island

Honiara is the capital city of the Solomon Islands on the north-western coast of Guadalcanal Island. It is the hub of all activity in the archipelago which has recently undergone an ‘urban boom’. Discover the cities beautiful landscapes and the significance of the city in the World War II.

Day 13: Espiritu Santo
Day 14: Port Vila

Vanuatu is an island nation located in the southern Pacific Ocean. The archipelago, which is of volcanic origin, is approximately 1,090 miles (about 1,750 kilometres) east of northern Australia, approximately 310 miles (about 500 kilometres) northeast of New Caledonia, west of Fiji and southeast of the Solomon Islands, near New Guinea. Located on Mélé Bay along the southwest coast of Éfaté, Port Vila is the capital and largest city of Vanuatu, as well as its commercial and economic centre. Although Port Vila’s British and French influences are apparent, its multinational population includes ni-Vanuatu, British, French, Chinese, and Vietnamese citizens. An active commercial port, the city is home to hospitals, hotels, casinos, markets and shopping districts, a sports stadium, cultural centre, teacher-training institution, campus of the University of the South Pacific, and several meat- and fish-processing plants. The municipality of Port Vila is divided into four wards, Malapoa-Tagabe, Anabrou-Melcofe-Tassiriki, Centre and South. The area occupied by Port Vila has been inhabited by Melanesian people for thousands of years. In 2004, an archaeological expedition unearthed a burial site with 25 tombs, skeletons and pieces of ceramic pottery dating from 1300 B.C. The Vanuatu Islands first had contact with Europeans in 1606 with the arrival of Portuguese explorer Pedro Fernandes de Queirós. Europeans did not return until 1768, when Louis Antoine de Bougainville rediscovered the islands. In 1774, Captain Cook called the islands the ‘New Hebrides’, a name that would last until their independence in 1980. In 1825, sandalwood was discovered on the island of Erromango, prompting a rush of immigrants that included Catholic and Protestant missionaries from European and North America, as well as settlers looking for land to farm cotton, coffee, cocoa, bananas, and coconuts. British subjects from Australia made up the majority of settlers, but the establishment of the Caledonian Company of the New Hebrides in 1882 attracted more French subjects. The land around Port Vila was converted into the municipality of Franceville in 1889. By the start of the 20th century, the French outnumbered the British, and the two nations agreed to govern the islands jointly by way of the British-French Condominium. During World War II, Port Vila was an American and Australian airbase. The New Hebrides National Party was established in the early-1970s. Renamed Vanua’aku Pati in 1974, the party pushed for independence. In 1980, amidst the brief Coconut War, the Republic of Vanuatu was created. The economies of Port Vila and Vanuatu are supported by the agriculture, offshore financial services and cattle industries. However, the abundant tropical beauty of Vanuatu has made Port Vila a popular tourist destination for outdoor and nature enthusiasts alike. Renowned for its tropical climate and exquisite, white-sand beaches and world-class fishing, the archipelago is a region of spectacular geographic diversity that includes spectacular volcanoes, mountains and valleys, along with idyllic jungles, rainforests, botanical gardens, mineral springs, and waterfalls. What’s more, Port Vila offers easy access to exploring the city, Vanuatu and the offshore islands that comprise this wonderful South Pacific island chain. Port Vila consists of a diverse blend of Melanesian, Eastern and Western cultures that presents a unique opportunity to discover the people, traditions and history of Vanuatu. Cultural village tours are a fantastic way to meet the locals and experience indigenous lifestyles and customs through storytelling, music, dance, kava-tasting, and a traditional Melanesian feast. The evolution of Port Vila and Vanuatu can be explored during visits to the Vanuatu Cultural Centre and Museum features a collection of historical artefacts from the Vanuatu Island. Additional historic landmarks include Independence Park, the French and British residencies, Supreme Court, Georges Pompidou Building, World War I and II memorials, Tanna Coffee-Roasting Factory, and more. Vanuatu’s verdant canyons, jungle-covered mountain peaks, volcanoes, waterfalls, botanical gardens, mineral springs, white-sand beaches, and rainforests invite a wide array of picturesque, memorable and exciting sightseeing venues for outdoor enthusiasts. Land-based excursions include bird-watching, bicycling and motor-biking, eco-tours, hiking through jungle and rainforest nature trails, horseback-riding at the nearby Sea Horse Ranch or Club Hippique Adventure Park, helicopter or seaplane flight-seeing, dune-bugging the beaches and jungles, ‘zorbing’ down the hillsides, abseiling down a cascading waterfall, volcano trekking and sandboarding, zip-lining through the jungle canopy, and golfing at the stunningly beautiful Port Vila Golf and Country Club, the only 18-hole championship course in Vanuatu and home to the PGA-sanctioned Vanuatu Open. Picturesque and fun-filled water-based excursions include swimming, boating and sailing along the exquisite coast of Port Vila and Vanuatu, deep-sea fishing for enormous dolphin, marlin, wahoo, dorado, tuna, swordfish, and sailfish, jet-skiing and high-speed jet-boating, stand-up paddle-boarding, surfing, kite-surfing, and parasailing. The archipelago also offers some of the world’s finest snorkelling and diving at venues such as the Hideaway Islands Marine Reserves, JoJo Beach Club, Havannah Beach and Boat Club, and Iririki Island.Due to its compact size, Port Vila can be easily explored in just a single day.

Day 17: Lautoka

North of Nadi through sugarcane plantations and past the Sabeto Mountains is Lautoka, nicknamed the Sugar City for the local agriculture and its big processing mill. With a population of around 50,000, it’s the only city besides Suva and, like the capital, has a pleasant waterfront. It’s the sailing point for Blue Lagoon and Beachcomber Cruises but is otherwise unremarkable for tourists, itself having few hotels and fewer good restaurants. Locals recommend the city as a less-expensive place to shop for clothing, but note that it can take as long as 45 minutes to drive here. Legend has it that Lautoka acquired its name when two chiefs engaged in combat and one hit the other with a spear. He proclaimed “lau toka” (spear hit) and thus the future town was named.

Owner's Suite
Grand Deluxe Suite
Privilege Suite
Prestige Suite
Deluxe Suite
Prestige Stateroom
Deluxe Stateroom
Owner's Suite

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Selection of Clarins top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Two ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Private return transfer
  • Priority boarding
  • Champagne and fruit basket on arrival
  • Butler service
  • An assortment of sweet or savoury canapés and fruit basket every day
  • A lounge with armchair, double sofa bed (160 x 190 cm), and second TV
  • A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A bathroom with shower, Balneo bathtub and smart mirror
  • A one-hour spa treatments per person (for 2 people) in the well-being space, chosen from the facial and body treatments on offer
  • Included premium pass: access to a selection of premium spirits at the bar
  • A private 40 m² terrace: 2 deckchairs, jacuzzi, and outdoor lounge area with sofa and armchair
  • Two panoramic sliding bay windows
Grand Deluxe Suite

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Selection of Clarins top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Two ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Priority boarding
  • Champagne and fruit basket on arrival
  • Butler service
  • An assortment of sweet or savoury canapés and fruit basket every day
  • A bedroom with one king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A lounge with sofa convetible to a double bed (160 x 190 cm), armchair, and second TV
  • A bathroom with shower and Balneo bathtub
  • A private 32 m² terrace with two deckchairs and four-seater dining table
  • 2 panoramic sliding bay windows

Privilege Suite

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Selection of Clarins top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Two ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Priority boarding
  • Champagne and fruit basket on arrival
  • Butler service
  • An assortment of sweet or savoury canapés and fruit basket every day
  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A lounge area with chaise longue and armchair
  • A bathroom with shower
  • A private 8 m² balcony with two armchairs
  • A panoramic sliding bay window

Prestige Suite

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Selection of Clarins top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Two ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Priority boarding
  • Champagne and fruit basket on arrival
  • Butler service
  • An assortment of sweet or savoury canapés and fruit basket every day
  • A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A lounge with convertible sofa to a king-size bed (180 x 200 cm) or two single beds (90 x 200 cm), armchair, second TV, and sliding courtesy door
  • Two bathrooms with shower
  • A private 8 m² balcony with four armchairs
  • Two panoramic sliding bay windows

Deluxe Suite

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Selection of Clarins top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Two ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Champagne and fruit basket on arrival
  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • An armchair and sofa (90 x 190 cm)
  • A bathroom with shower
  • A private 6 m² balcony with two armchairs
  • A panoramic sliding bay window

Prestige Stateroom

  • Services provided
  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Selection of Clarins top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Two ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • One chaise longue
  • A bathroom with shower
  • A private 4 m² balcony with two armchairs
  • A panoramic sliding bay window or glazed panoramic swing door

Deluxe Stateroom

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Selection of Clarins top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Two ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
  • A bathroom with shower
  • A private 4 m² balcony with two armchairs
  • A glazed panoramic swing door and rectangular window

The Le Nautilus
Grill Restaurant
Room Service
The Le Nautilus

Towards the rear of deck 4 you’ll find a panoramic restaurant large enough to accommodate all our passengers at one sitting. Offering a different concept than on our other ships, this space is open to the exterior and serves buffets of salads, desserts and cheeses. Our discreet and attentive staff provide a table service for hot meals.

  • 260 m2 (2,800 ft²)
  • Wine cellar
Grill Restaurant

An exterior grill restaurant on deck 3 offering a relaxed ambiance and atmosphere:

  • Capacity: 70
  • Views out over the pool deck
  • Grilled meats and a variety of salads and desserts
Room Service

Whether you wish to have breakfast in the privacy of your stateroom, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night.

Excursions
Hydraulic Platform
Excursions

Excursions & land itineraries

Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.

Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.

You can access these trips by pre-booking two months before your departure date.

Hydraulic Platform

  • Deck 2
  • Much easier onboard access than on any other cruise ship
  • Easier disembarking and embarking by Zodiac when participating in expeditions
  • Swimming and bathing in the sea and various nautical sports, such as kayaking and paddle-boarding
The Pool
The Blue Eye
Panoramic Lounge
Lounges & Bars
Theatre
Shop
Leisure Areas
PONANT Studio
Reception
Open Bar
The Pool

  • A swimming pool offering panoramic views and equipped with a counter-current system
  • A pleasant, attractive sun deck
  • An exterior bar and lounge equipped with armchairs and sofas

The Blue Eye
  • A multi sensorial underwater lounge
  • Enough room for 40 passengers
Panoramic Lounge

  • Library, internet space, bar, and live entertainment on certain evenings

  • Direct access to the panoramic terrace

Lounges & Bars

The various different lounges allow passengers to meet up and share quality time together.

The main lounge is the ideal place to relax with a drink and enjoy the various activities that have been organised such as dancing classes or theme evenings.

The cosy piano bar is a panorama lounge with breathtaking views of the horizon.

The outside bar is a great space for relaxing and is handy for accessing the swimming pool* and its solarium.

The Main Lounge – Deck 3

  • A 200 m² (2,150 ft²) main lounge
  • Able to accommodate all our passengers at once for moments of shared conviviality, and as a venue for both daytime and evening shows and entertainment
Theatre

  • 188-seat capacity
  • Cutting edge audio and lighting technology
  • LED stage background wall enabling the projection of ultra-high resolution media

Shop

On board all our ships, a shop is open during sailing. It offers a selection of presents and souvenirs: clothing, jewellery, beauty products, postcards and accessories.

Leisure Areas

Dedicated to leisure and relaxation, the libraries onboard all our ships stock a range of books and board games. This space is also equipped with Wi-Fi connected computers.

All the ships have a special area for children onboard known as the Le Kids Club. Books, television, board games and consoles (PS4 or Wii™) are all provided for their use and enjoyment.

PONANT Studio

A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.

Reception

  • Deck 3
  • A 140 m² (1,500 ft²) space
  • A reception/concierge service
  • The excursions desk
  • The onboard administrative services
  • The sales office operated by our Customer Manager
  • Our 50m² (540 ft²) shop selling a line of clothing, jewellery, beauty care products, postcards and various accessories.
  • The facilities accessible to persons with reduced mobility
Open Bar

From the moment you board and throughout your cruise, your unlimited drinks are included*, at any time of the day. A drink with friends at the bar, refreshments on your return from an excursion or in the calm of your Stateroom’s balcony: enjoy a large selection of beverages (mineral waters, cold drinks, cruise wines, beer, champagne, spirits, coffee, tea). A selection of premium alcoholic drinks is also available “à la carte”.

*It doesn’t include premium alcoholic drinks indicated in the Bar Menu. It is valid only for individual personal consumption, without limitations.

The Spa
The Fitness Room
The Hairdressing Salon
The Spa

All our ships feature an onboard spa. Equipped with massage cabins and a Turkish bath (Sister ships) or a sauna (Explorers), the spa offers a wide choice of top-of-the-range treatments provided in association with SOTHYS™ or CLARINS (Le Bellot and Le Jacques-Cartier only), leading French spa and wellness centre brands.

Discover a range of facial treatments, aromatic baths, exfoliation and body massage treatments designed to provide moments of complete relaxation. You can also supplement your beauty ritual with additional services such as hair-removal, makeovers, manicures and pedicures.

Wellness area – Deck 7

Spa in partnership with CLARINS™: massage and treatment cubicles, beauty care cubicle

KÉRASTASE / L’Oréal Paris hair salon

Free access sauna (open during the day)

Gym (open during the day)

The Fitness Room

The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.

Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.

The Hairdressing Salon

Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.

Ocean Young Explorers
Excursions and Talks
Ocean Young Explorers

Because it’s important to reach new generations and make children aware of environmental protection issues from an early age, PONANT has joined forces with the Maud Fontenoy Foundation to help run its Ocean Explorers club for children. In total this summer, 17 cruises will offer children aged 4 to 13 a programme of activities dedicated to the ocean protection theme.

Raising awareness of oceans protection from an early age

The Maud Fontenoy Foundation is providing PONANT’s activity teams with fun educational kits, activity sheets and videos highlighting why oceans need to be protected. From creative activities (drawing, painting, a giant map of the world to colour in, etc.) to meditation initiation sessions, the programme is very varied. And from 2023, it will also include fun educational workshops on the water cycle, biodiversity, astronomy, and geology.

Excursions and Talks

Children aged 4-13 will have the opportunity to do excursions such as watersports, beach games and swimming, treasure hunts, and even guided tours. For larger groups, a naturalist guide will join the team running the sessions and give a talk on local fauna and flora.

Laundry
Smoking Policy
Power Adapters
Age Restrictions
Languages
Telephone
Wi-Fi
Medical Facilities
Guests with reduced mobility
Packing Tips
Dress Code
Sustainable Development
Special Diets
Laundry

Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.

** These services are not free of charge and are billed directly to your stateroom account.

Smoking Policy

Closed spaces such as the lounges, the dining room, the staterooms and the reception are non-smoking areas. We invite you to smoke in designated outdoor parts of the ship.

Power Adapters

Adapters are provided on board, they are available at the reception office of our ships.

European Standard Sockets

The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.

Age Restrictions

Children under one year of age shall not be authorised to embark on the ships.

For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.

On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.

On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.

Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board

Languages

The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.

Telephone

A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.

Wi-Fi

Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.

Medical Facilities

There is a doctor on board available to the passengers on all our ships:

  • The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
  • The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
  • During the excursions, the passengers are accompanied by a doctor or a nurse.
  • There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
  • The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.

Medical Consultations

There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.

Special Medical Treatment

If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.

Seasickness

Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.

Guests with reduced mobility

Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:

  • Specially designed staterooms;
  • Access ramps allowing easy movement in communal areas;
  • Posters, signage and stateroom numbers are translated into Braille.

Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.

If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.

Packing Tips

Technical Accessories

We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.

Dress Code

We advise our passengers to wear casual and elegant outfits at their convenience, and more formal attire for the Captain’s Dinner.

Sustainable Development

Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.

Clean Ships

We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:

  • Our entire fleet is Clean Ship certified by the Bureau Veritas. This certification guarantees that our ships fulfil very precise criteria: emissions levels, waste processing, waste water etc.
  • In 2020, PONANT was recognised as “the cruise operator with the greenest fleet in the world in terms of airborne emissions” by the German NGO, NABU.
  • PONANT was awarded the Prix des Palmes du Tourisme Durable 2020 (Prize for Sustainable Tourism) in the “Voyage” category for the elimination of heavy fuel oil in favour of LS MGO.
  • In 2019, PONANT became the first European cruise company to obtain the North American Green Alliance certificate. This certifies that its members have adopted practices and technologies that are respectful towards the environment.
  • PONANT is also a signatory of the Charte Bleue from Armateurs de France, which commits the maritime sector to act to protect the marine environment.

Wastewater

All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.

Waste

We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.

Single-use plastics

We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.

Special Diets

And so that everyone’s tastes are catered to, special menus are available on request for guests with specific dietary requirements (low-fat, vegetarian, gluten-free, etc).

Deck 7
Deck 6
Deck 5
Deck 4
Deck 3
Deck 7
  • Spa
  • Fitness
  • Hair Salon
  • Sun Deck
Deck 6
  • Art Gallery/Photo Video
  • Panoramic Lounge
  • Ocean Young Explorers

  • Privilege Suites
  • Grand Deluxe Suites
  • Deluxe Suites
  • Prestige Suites
  • Prestige Staterooms
Deck 5
  • Bridge
  • Owners Suites

  • Prestige Suites
  • Deluxe Suites
  • Privilege Suites
  • Prestige Staterooms
  • Accessible Staterooms
Deck 4
  • Restaurant

  • Prestige Staterooms
  • Deluxe Suites
  • Accessible Staterooms
Deck 3
  • Pool
  • Grill
  • Main Lounge
  • Shop
  • Excursion Desk
  • Reception Desk
  • Theatre
  • Medical Centre
  • Deluxe Suites

  • Deluxe Staterooms

Get in touch with our team to start planning

Call and speak to a member of our experienced team today on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.

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