Set on seven hills on the banks of the River Tagus, Lisbon has been the capital of Portugal since the 13th century. It is a city famous for its majestic architecture, old wooden trams, Moorish features and more than twenty centuries of history. Following disastrous earthquakes in the 18th century, Lisbon was rebuilt by the Marques de Pombal who created an elegant city with wide boulevards and a great riverfront and square, Praça do Comércio. Today there are distinct modern and ancient sections, combining great shopping with culture and sightseeing in the Old Town, built on the city’s terraced hillsides. The distance between the ship and your tour vehicle may vary. This distance is not included in the excursion grades.
The rhythm of Lisbon invites you to join its captivating dance. This splendid capital city on the banks of the Rio Teja offers a warm welcome and an unparalleled blend of architectural styles. Elegant outdoor cafés line the cobbled sidewalks. Turn-of-the-century funiculars climb the scenic hills. Find the UNESCO sites of the Tower of Belem and the Monastery of the Hieronymites. And, everywhere, the city engages you with its easy style and remarkable charm.
Ever since the Romans constructed a fort here and began using it as a trading post, Oporto has been a prosperous commercial centre. In the 15th and 16th centuries the city benefited from the wealth generated by Portugal’s maritime discoveries, and later, the establishment of a lucrative wine trade with Britain compensated for the loss of the spice trade. Today, Portugal’s second-largest city is a thriving, cosmopolitan place and is famous for its production of the fortified, sweet ‘port’ wine. Its historic centre is a UNESCO World Heritage Site and the city was also awarded the status of European Capital of Culture in 2001. A large sandbar prevents ships from sailing into Oporto itself, so for over a century they have used nearby Leixões instead, a man-made seaport constructed nine miles from the city. Leixões is one of Portugal’s major sea ports and is also home to one of the country’s oldest football clubs, winners of the Taça de Portugal cup in 1961.
Built into the granite cliffs at the mouth of the Rio Douro, the hilly city of Porto presents a heady juxtaposition of eras and styles. Here, medieval alleyways, orderly neighborhood squares, and ornate Baroque churches readily intermingle. Porto’s historic heart is a UNESCO site of winding lanes, zigzagging staircases and tiled churches. The highlight, though, is a taste of port wine at its best – a happy accident dating from the 17th century when brandy was discovered to preserve wine for transit. After your choice of palate-pleasing shore excursions, return for an onboard fado folk music performance.
El Ferrol has been inextricably linked to the sea for more than two millennia, being a major shipbuilding centre for most of its history. From its beginnings as a tiny fishing port in the 1st century BC, it endured conquests by Vandals, Suebis, Arabs and Christians. With the arrival of the Bourbons in the 18th century, Ferrol became a leading maritime centre, largely due to its large natural harbour on the Ferrol Inlet, an arm of the Atlantic. Now a large commercial port, Ferrol is also the gateway to the northern Spanish province of Galicia, a region noted for its green mountains, deep gorges and fast-flowing rivers. It is also well placed for visiting the medieval holy city of Santiago de Compostela. Interestingly, Ferrol’s city centre is modelled on Lisbon in Portugal, a country with which it has strong historical and linguistic ties. The layout comprises of a rectangle lined with six parallel streets, with two squares on each side. These squares have the city’s best shops, restaurants and bars.
After entering the estuary mouth, pass through a narrow canal where the twin castles of San Felipe and La Palma welcome you to what was the main base for the Spanish Navy in the 17th century. Spend a pleasant day rumbling around the old Magdalena neighborhood, or make your own pilgrimage to the nearby UNESCO site of Santiago de Compostela or head to Lugo to see the Roman Walls – another UNESCO site.
Bordeaux as a whole, rather than any particular points within it, is what you’ll want to visit in order to understand why Victor Hugo described it as Versailles plus Antwerp, and why the painter Francisco de Goya, when exiled from his native Spain, chose it as his last home (he died here in 1828). The capital of southwest France and the region’s largest city, Bordeaux remains synonymous with the wine trade: wine shippers have long maintained their headquarters along the banks of the Garonne, while buyers from around the world arrive for the huge biennial Vinexpo show (held in odd-number years).Bordeaux is, admittedly, a less exuberant city than many others in France, but lively and stylish elements are making a dent in its conservative veneer. The cleaned-up riverfront is said by some, after a bottle or two, to exude an elegance reminiscent of St. Petersburg, and that aura of 18th-century élan also permeates the historic downtown sector—“le vieux Bordeaux”—where fine shops invite exploration. To the south of the city center are old docklands undergoing renewal—one train station has now been transformed into a big multiplex movie theater—but the area is still a bit shady. To get a feel for the historic port of Bordeaux, take the 90-minute boat trip that leaves Quai Louis-XVIII every weekday afternoon, or the regular passenger ferry that plies the Garonne between Quai Richelieu and the Pont d’Aquitaine in summer. A nice time to stroll around the city center is the first Sunday of the month, when it’s pedestrian-only and vehicles are banned.
Bordeaux has long been known as La Belle au Bois Dormant, Sleeping Beauty. And while the beauty part is undeniable, the sleeping part could be argued. Sure, the region is filled with treasures from long ago, including more than 350 historic monuments and buildings in the city alone. But the capital of Aquitaine is also home to a vibrant culture and, as oenophiles well know, is the gateway to some of France’s most famous vineyards. In this UNESCO World Heritage city, 13th century cathedrals and 18th century palaces are commonplace. Venture beyond the city’s borders to the chateaux of the Médoc region or to Saint-Émilion, a breathtaking medieval village set among the vineyards that is also a UNESCO World Heritage Site.
Bordeaux as a whole, rather than any particular points within it, is what you’ll want to visit in order to understand why Victor Hugo described it as Versailles plus Antwerp, and why the painter Francisco de Goya, when exiled from his native Spain, chose it as his last home (he died here in 1828). The capital of southwest France and the region’s largest city, Bordeaux remains synonymous with the wine trade: wine shippers have long maintained their headquarters along the banks of the Garonne, while buyers from around the world arrive for the huge biennial Vinexpo show (held in odd-number years).Bordeaux is, admittedly, a less exuberant city than many others in France, but lively and stylish elements are making a dent in its conservative veneer. The cleaned-up riverfront is said by some, after a bottle or two, to exude an elegance reminiscent of St. Petersburg, and that aura of 18th-century élan also permeates the historic downtown sector—“le vieux Bordeaux”—where fine shops invite exploration. To the south of the city center are old docklands undergoing renewal—one train station has now been transformed into a big multiplex movie theater—but the area is still a bit shady. To get a feel for the historic port of Bordeaux, take the 90-minute boat trip that leaves Quai Louis-XVIII every weekday afternoon, or the regular passenger ferry that plies the Garonne between Quai Richelieu and the Pont d’Aquitaine in summer. A nice time to stroll around the city center is the first Sunday of the month, when it’s pedestrian-only and vehicles are banned.
Bordeaux has long been known as La Belle au Bois Dormant, Sleeping Beauty. And while the beauty part is undeniable, the sleeping part could be argued. Sure, the region is filled with treasures from long ago, including more than 350 historic monuments and buildings in the city alone. But the capital of Aquitaine is also home to a vibrant culture and, as oenophiles well know, is the gateway to some of France’s most famous vineyards. In this UNESCO World Heritage city, 13th century cathedrals and 18th century palaces are commonplace. Venture beyond the city’s borders to the chateaux of the Médoc region or to Saint-Émilion, a breathtaking medieval village set among the vineyards that is also a UNESCO World Heritage Site.
La Rochelle is said to be the most lovely and unspoiled port city in France, and who are we to argue? Two 14th century stone towers guard the gateway to the medieval core of the city, the Vieux Port. And this is a city that is focused on ships. You’ll find yachts floating in the Port des Minimes, ships in the stained glass of church windows, maybe even decorating the arcaded walkways that line the streets. Learn the art of brandy making with a visit to the Cognac region and the Hennessy maisson, dating back to 1765. While walking past the aging barrels, inhale the heady aroma—the escaping vapors known as “the angels’ share.”
Thrust out into the sea and bound to the mainland only by tenuous man-made causeways, romantic St-Malo has built a reputation as a breeding ground for phenomenal sailors. Many were fishermen, but others—most notably Jacques Cartier, who claimed Canada for Francis I in 1534—were New World explorers. Still others were corsairs, “sea dogs” paid by the French crown to harass the Limeys across the Channel: legendary ones like Robert Surcouf and Duguay-Trouin helped make St-Malo rich through their pillaging, in the process earning it the nickname “the pirates’ city.” The St-Malo you see today isn’t quite the one they called home because a weeklong fire in 1944, kindled by retreating Nazis, wiped out nearly all of the old buildings. Restoration work was more painstaking than brilliant, but the narrow streets and granite houses of the Vieille Ville were satisfactorily recreated, enabling St-Malo to regain its role as a busy fishing port, seaside resort, and tourist destination. The ramparts that help define this city figuratively and literally are authentic, and the flames also spared houses along Rue de Pelicot in the Vieille Ville. Battalions of tourists invade this quaint part of town in summer, so arrive off-season if you want to avoid crowds.
Once notorious as the home of pirates, St.-Malo today is better known for the UNESCO site monastery and town of Mont St. Michel and the famous oysters of nearby Cancale. Walk the city’s ramparts, or pass the time at a seaside boulangerie sampling a fresh and buttery croissant.
Dublin is a city of delights and surprises. Stroll across the Ha’Penny Bridge to Trinity College for a glimpse of the Book of Kells. Step inside the 11th century Dublin Castle. Stop by the Guinness Storehouse or Old Jameson Distillery for a taste of Irish history. And embrace the beauty of Dublin Bay, a UNESCO Biosphere Reserve.
A stunning brand new owner’s suites with 820 square feet of space featuring two bedrooms and two bathrooms, a verandah, and plenty of space in the sitting area for entertaining. This is the most sought after suite on the entire ship and once you stay here, you’ll never stay anywhere else.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
With 575 square feet, your Owner’s Suite offers separate living room and dining areas. A veranda, Interactive TVs, and a full master bath and separate powder room indulge you in spacious comfort.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
Queen Size Bed with Luxurious Linens
These rooms represent a nod to the sailing tradition of porthole windows. And while sailors might have had cramped quarters, your 277 square foot stateroom is wonderfully spacious and furnished with all the modern amenities and comforts of home.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
Relax in 400 to 530 spacious square feet. Your living area offers beautiful views from the forward-facing window and French doors onto your private veranda. Two spacious closets give you plenty of room to unpack.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
Brand new Deluxe Suites welcome you with 468 square feet of casually elegant living space and an ocean viewing French balcony. All these suites feature 3rd berths, and a sleep-inducing queen bed easily converted to twins.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
As soon as you walk through the door, you’re greeted with an open living area for a more welcoming entrance. Drift off to sleep by the window in your queen bed as you watch the same stars that sailors used to navigate the seas hundreds of years ago.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
As soon as you walk through the door, you’re greeted with an open living area for a more welcoming entrance. Drift off to sleep by the window in your queen bed as you watch the same stars that sailors used to navigate the seas hundreds of years ago.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
Stylish comfort and ocean views welcome you in 277 square feet. Your queen bed (which can be separated as twins if you prefer) features luxurious Egyptian cotton linens. Enjoy a luxurious soak in your full-size tub or an invigorating shower, then wrap up in your waffle-weave robe and slippers, savour a treat from the fresh fruit bowl, or simply stretch out and enjoy the fresh flowers.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
Stylish comfort and ocean views welcome you in 277 square feet. Your queen bed (which can be separated as twins if you prefer) features luxurious Egyptian cotton linens. Enjoy a luxurious soak in your full-size tub or an invigorating shower, then wrap up in your waffle-weave robe and slippers, savour a treat from the fresh fruit bowl, or simply stretch out and enjoy the fresh flowers.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
As soon as you walk through the door, you’re greeted with an open living area for a more welcoming entrance. Drift off to sleep by the window in your queen bed as you watch the same stars that sailors used to navigate the seas hundreds of years ago.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
Stylish comfort and ocean views welcome you in 277 square feet. Your queen bed (which can be separated as twins if you prefer) features luxurious Egyptian cotton linens. Enjoy a luxurious soak in your full-size tub or an invigorating shower, then wrap up in your waffle-weave robe and slippers, savor a treat from the fresh fruit bowl, or simply stretch out and enjoy the fresh flowers.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
Stylish comfort and ocean views welcome you in 277 square feet. Your queen bed (which can be separated as twins if you prefer) features luxurious Egyptian cotton linens. Enjoy a luxurious soak in your full-size tub or an invigorating shower, then wrap up in your waffle-weave robe and slippers, savour a treat from the fresh fruit bowl, or simply stretch out and enjoy the fresh flowers.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
Stylish comfort and ocean views welcome you in 277 square feet. Your queen bed (which can be separated as twins if you prefer) features luxurious Egyptian cotton linens. Enjoy a luxurious soak in your full-size tub or an invigorating shower, then wrap up in your waffle-weave robe and slippers, savour a treat from the fresh fruit bowl, or simply stretch out and enjoy the fresh flowers.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
Stylish comfort and ocean views welcome you in 277 square feet. Your queen bed (which can be separated as twins if you prefer) features luxurious Egyptian cotton linens. Enjoy a luxurious soak in your full-size tub or an invigorating shower, then wrap up in your waffle-weave robe and slippers, savor a treat from the fresh fruit bowl, or simply stretch out and enjoy the fresh flowers.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
Inspired by the design of The Broadmoor, the suite offers a traditional space with classic furniture, floral motifs, white trim with gold finishes, and wide crown moulding. New furnishings, and wall sconces have been specially commissioned in the resort’s style. The striking wallpaper used in the suite’s walk-in closet is an exact replica of the wallpaper used throughout The Broadmoor. The resort’s signature carpeting, with shades of light blue, brown, yellow and gold, was also recreated for the space. Historical black and white images of The Broadmoor will be on display.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
This suite will offer a coastal airy space with curved arches, lovely “hardwood” floors, gorgeous inset carpeting, light walls, and white trim with black finishes. New antique-style furnishings and custom wallpapers have been specially commissioned in the resort’s style. You’ll never see a TV at Sea Island (they are all tucked away in cabinets), so you won’t see one in this suite, either. Historical black and white images of Sea Island will be on display.
Newly Redesigned Restrooms
We reimagined our restrooms to provide you a private oasis within your own room.
Amenities
Here, the dining room manager seats you, but where is your decision. There are no pre-assigned tables or first or second seatings. When you dine and with whom are entirely up to you. Seating usually begins at 6:30 p.m. and will be printed in the ship’s daily program. Each delightful dish is prepared exactly to your liking – an exquisite dinner served course-by-course with a fine selection of vintage wines.
Certainly a Windstar favourite, The Yacht Club is the perfect place if you want to enjoy some casual dining. Serving gourmet sandwiches, snacks and beverages, all the food is prepared to your liking and is presented in impeccable Windstar style.
It’s breakfast alfresco, full service or buffet-style, anytime till 9:30 a.m. No need to hurry. Again, the choices are many in Veranda. Choose the sumptuous, seemingly endless buffet. Or, order from the lunch menu between noon and 2:30 p.m.
Here’s the perfect place for a romantic tête-a-tête under the stars in Candles, Windstar’s signature outdoor restaurant transformed by night into a dreamlike paradise. Delectable cuisine, memorable surroundings, inspired wine pairings.
You’ll find all your traditional grilled and barbecued favourites (and discover new dishes from around the world) in our new casual outdoor restaurant brought to you in partnership with global grilling authority, Steven Raichlen.
Savor flavors of Spanish local culture as you dine in intimate surroundings that encourage sharing and camaraderie by ten-time Michelin-starred Chef Anthony Sasso. With seating for 38 including a chef’s counter and communal table, it’s an inventive take on modern Spanish cuisine.
Have you ever wanted to learn about rowing across the Atlantic or the inner workings of the Monte Carlo Grand Prix? On select Windstar voyages, satisfy your curiosity and enhance your understanding of the local culture by listening to our onboard lecturers. We’ve curated a group of speakers designed to bring you an insider’s perspective on a multitude of intriguing topics. Listen raptly as your voyage becomes more than just a vacation – and a thought-provoking exploration of enchanting lands.
Windstar Signature Expeditions is an immersive program that features 8 expert guides who stay on board throughout the voyage, giving informative talks and taking guests on optional adventures by foot, by kayak, or by Zodiac boat – sometimes launching straight from the ship in remote places like Misty Fjords and Kenai Fjords. It’s Alaska at its most authentic, exciting all your clients’ senses to its magnificence.
Delight your palette with onboard cooking demonstrations featuring James Beard Foundation chef recipes. From wild striped bass with tomato sage “fondue” to lobster risotto, our Windstar chefs will take your taste buds on a journey through local cuisine. For a special tantalizing treat, join Windstar on one of our voyages in the James Beard Foundation Culinary Cruise Collection, where a James Beard Foundation chef will show you how to elevate your own culinary skills. It’s a taste of enrichment you’ll never forget.
Wine tastings, SCUBA diving, tours with locals and more — Windstar offers a variety of unique excursions that will add more depth and immersion to every day of your journey. Each meticulously planned excursion meets our highest standard of quality in safety and professionalism. Ensure your peace of mind knowing that you’ll always make it back to the yacht on time.
Sailings with Windstar include a lot of special amenities, but one of our most fun (and unique) is the Watersports Platform, which allows guests easy access to the ocean around them.
The platform exists on each of our six yachts and includes unlimited use of all water sports equipment including stand up paddle boarding, kayaking, snorkel equipment, sailing, swimming, water skiing, and windsurfing. If that all sounds like too much work for your vacation, a large foam flotation island is often unfurled into the sea, allowing guests to lounge, casually swim, and take in the view around them.
Use of the Platform is always weather permitting and only takes place in certain ports during each of our journeys in select regions. (check with the crew once on board for more details on where and when the platform will be open).
And don’t forget, there’s NO need to bring snorkel equipment on many Windstar cruises! We provide complimentary masks, fins, and snorkels during your first afternoon on board, so you can take that equipment with you when you’d like to go exploring on your own (or with a designated shore excursion). It even comes in a handy mesh bag. One less thing you have to pack when heading to paradise!
Compass Rose can be found on Deck 6.
The Yacht Club can be found on Deck 8.
The Lounge can be found on Deck 5.
The ship’s card room is now the new Star Screening Room, where guests can view current movies.
As you enter the hushed atmosphere of the newly-expanded WindSpa, you’ll feel every last care gently melt away. Maybe you’ll try a Hydralift facial or a new colour on your toes. Maybe you’ll surrender to the transformative power of a relaxing massage. With one of the highest crew-to-passenger ratios at sea, you will find yourself in the enviable position of never having to lift a finger.
The crew is happy to do whatever we can to make your time on board as pampered as possible. Please book spa appointments with the hotel manager once you’ve boarded your yacht.
These include Watersports Platform, Whirlpools & Pool, and Beauty Salon.
The fitness centre is located on deck 7.
Windstar does not discriminate against persons on the basis of disability. We seek, to the extent feasible, to accommodate the needs of persons with disabilities. There are no elevators on Wind Star and Wind Spirit nor were the ships originally constructed to be wheelchair accessible. As a result, these ships may be unsuitable for people relying solely on wheelchairs. The other yachts are equipped with elevators, but staterooms on Wind Surf are not wheelchair accessible. Also note, there is no elevator access to board the ship. Star Pride, Star Breeze, and Star Legend have modified wheelchair accessible suites available.
Certain ports require the ship to anchor; in this case guests must be ferried into port. Service Dogs are permitted onboard ships if prior arrangements have been made at time of booking. In limited situations where an individual with a disability would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we may find it necessary to ask the individual to make alternative travel arrangements. It is essential that Windstar is notified of any special medical, physical or other requirements you may have at the time of booking.
Windstar Cruises is unable to accommodate children under eight (8) years of age. All Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old. Parents, guardians, and chaperones are responsible for overseeing the onboard conduct of minors. Alcoholic beverages will not be served to guests under age 21.
For family groups booking multiple staterooms, the minimum age for at least one person in each stateroom is 18 years of age, provided they are traveling with a parent, guardian or chaperone.
The less you bring the better. We suggest clothes that are light, cool, and made of natural fabrics like cotton and silk. You may wish to bring warmer clothing (layers are best), if you are traveling on an Ocean Crossing or an autumn Mediterranean cruise.
The Dress Code – from 7 am – 6 pm guests are welcome to dress as they please with the exception of no swimwear in all public lounges and restaurants and no clothing with offensive language or graphics that distract from the comfort and well-being of others. The general shipboard style is elegant, but relaxed including jeans and Bermuda/ walking shorts.
In the evening – after 6 pm when dining in Amphora, Stella Bistro or Cuadro 44 by Anthony Sasso, the dress code is country club-type clothing. For men – nice slacks, polo shirts, button down shirts, shoes other than athletic shoes. Designer denim jeans without rips or holes or are multi-coloured are also acceptable. Sport coats are optional. Ties are not needed. For women – nice pants, skirts, tops, casual dresses, sundresses, nice sandals or casual shoes and designer denim dress jeans not ripped or multi-coloured or having holes. Blazers are optional.
No assigned seating in Amphora or Veranda restaurants. And what can be more casual than merely signing for onboard purchases? You will feel like this is your ship, your personal yacht. The environment inspires the attitude. Reservations are required for Candles and can be made on board.
For those guests traveling to Alaska, it’s important to wear the right gear. We have partnered with the leading expedition outfitter to offer an online Alaska clothing and accessories service that ships directly to your ship. You’ll find all the right gear for Alaska, packing lists, clothing tips and our limited-edition Alaska inaugural season jacket here..
While all non-alcoholic beverages are complimentary, you may enjoy a pre-dinner cocktail under the setting sun or a champagne toast at the evening Sail Away with our beverage packages for wine, beer, cocktails and more. Find the perfect wine pairing with your meal and then end the night sipping scotch as you contemplate the stars.
Topmast Discoveries Beer & Wine Package – $49 per person per day An extensive package of diverse and intriguing wines from traditional European winegrowing terroirs to New World regions. Includes domestic and imported beer and 33 varieties of wine by the glass.
Captain’s Exclusive Beverage Package – $59 per person per day The ultimate beverage package and the perfect way to try new drinks for a bit of added adventure. Includes all domestic and imported beers and 33 varieties of wine/sparkling/champagne by the glass PLUS cordials, liqueurs, apertifs, cocktails and even mini bar items. (Cocktails based on house & select brands)
The All-In Package – From $79 per person per day. Have it all by making it an all-inclusive voyage with unlimited beer, wine & cocktails, unlimited Wi-Fi and gratuities, including the 15% beverage service charge. A convenient bundle that saves time and money, pays most of your expenses upfront and avoids the European VA Tax when pre-purchased. The All-In Package is sold per person and must be purchased up to 7 days prior to departure at $79.
The Topmast, Captain’s Exclusive and $89 All-In Packages are sold per person and must be purchased in advance or during the first 2 days of your cruise and for the full duration of the cruise. Prices for the Topmast and Captain’s Exclusive Packages do not include the standard 15% beverage service charge. Package prices are inclusive of applicable taxes. The minimum drinking age aboard Windstar Cruises is 21 years old.
All meals in all venues at all times, including room service menu available 24 hours
Laundry service is provided on board at a nominal charge. Dry cleaning is not available. Laundry Service Packages must be added by the first day of the cruise and will be priced by the total number of cruise days. Pricing is inclusive of applicable taxes.
Here at Windstar we are committed to offering our guests healthy food selections. We offer vegetarian selections and lighter fare options, seeking to provide the freshest, top quality foods handled with the utmost care. If you have food allergies or special dietary needs, there are several ways to notify us prior to boarding the ship.
It’s important to let us know about your special request when you book your cruise to help us plan and prepare for your meals. Your travel professional will enter this information in Special Requests. It is then noted on your booking and your ship will be notified, although it will not appear on your invoice or in My Windstar.
Special Request Dietary Needs include:
Unfortunately we are unable to accommodate Kosher or Halal meals. If you have specific dietary needs– such as – lactose intolerant requiring almond milk – please complete a Special Requirements Information Form. Return this information via:
1. Mail to Windstar Vacation Planning at 2101 4th Ave., Suite 210, Seattle WA 98121
2. Fax to 206-733-2790
3. Call 866-568-0982 to speak with a Vacation Planner in person
4. Send an email to info@windstarcruises.com
When you embark the ship please feel free to ask to speak with the Executive Chef about your specific request.
If you have any additional questions or concerns please call us during business hours at 866-568-0982.
Smoking or vaping is not permitted in any of the staterooms, suites, or public spaces, including all restaurants and corridors. Smoking and vaping is permitted on the outside decks in designated smoking areas only. Smoking cigars is permitted in a specific designated area on each yacht, however, only sold on board the Cigar Room of Wind Surf.
As part of our onboard service we offer internet access on our ships. We recently modified our internet usage packages from minutes to the amount of data used.
How does internet access at home differ from access at sea?
As with all ship communications, the internet service is operated through satellites. While you are most likely used to a fast internet connection at home, in hotels or other local Wi-Fi spots, internet at sea can be slow, and at times, disruptive. The only option available is satellite connection, which is costly and limits the amount of data used. The connection is also influenced by weather, the movement of the ship, and in the case of our sailing ships, blockage from our sails passing in front of the satellite dish.
It is not recommended for downloading movies or large files due to system speed. In some areas the service can be interrupted by weather or the ship’s position. We recommend that guests use the service only for emails or small files.
Why did the Internet Usage Plan change from minutes to megabytes?
Windstar modified the Internet Usage Plan in order to provide guests with the ability to access the same number of sites and/or read the same number of emails, regardless of connection speed. The previous plan was based on the number of minutes the guest was accessing the internet, regardless of connection speed. At times, factors like bad weather, ship speed, overcast conditions, all contributed to slow and/or disrupted connections.
What is a megabyte (MB)?
Any file, whether it’s a spreadsheet, word document, or email, takes up electronic storage space, otherwise known as bytes. The larger the file, the greater the number of bytes. The standard increment of measurement is bytes, kilobytes (1000 bytes), megabytes (1,000,000 bytes) and gigabytes (1,000,000,000, bytes).
As a frame of reference, an 80-word email is around 10 kilobytes, while a typical web page is approximately 1 megabyte.
What type of Internet Usage Plans are available?
The Email Plan $60
This plan gives you 200 MB of data to use during your cruise. This plan is recommended for people who will be checking email and doing very limited browsing. The estimated minutes range from 15 to 60.
The Surfing Plan $120
This plan gives you 500 MB of data to use for additional browsing and small file transfers (such as posting pictures to a social media site). The estimated minutes range from 90 to 360 (approximately 5 hours).
The Unlimited Plan –
Unlimited Internet Package
This plan gives you unlimited internet access. You have no worries about how much time you spend on the internet.
How can I get internet access on board?
Guests can purchase Internet Usage Plans prior to their cruise through a Vacation Planner or on board at Reception. These plans can be used on personal laptops or smart devises that are Wi-Fi enabled.
Computers for public use are available on board.
* Please Note: All packages only allow for one device at a time to be connected to the internet.
Please contact a Vacation Planner if you have questions.