The Authentic Cruise Company

Itinerary

Day 1: Nice
Day 2: Calvi, Corsica
Day 3: Bonifacio, Corsica
Day 5: Lipari
Day 6: Taormina
Day 7: Gallipoli
Day 9: Dubrovnik
Day 10: Split
Day 11: Rovinj
Day 12: Piran
Day 13: Venice
Day 1: Nice

United with France only since 1860, Nice has its own history and atmosphere, which dates back 230,000 years. It was on Colline du Château (now château-less) and at the Plage des Ponchettes, in front of the Old Town, that the Greeks established a market-port in 350 BC and named it Nikaia, which would become Marseilles’ chief coastal rival. The Romans established themselves a little later on the hills of Cimiez (Cemenelum), already previously occupied by Ligurians and Celts, and quickly overshadowed the waterfront port. After falling to the Saracen invasions, Nice regained power as an independent state, becoming an important port in the early Middle Ages.So cocksure did it become that in 1388, Nice, along with the hill towns behind, effectively seceded from the county of Provence, under Louis d’Anjou, and allied itself with Savoie. Thus began its liaison with the House of Savoy, and through it with Piedmont and Sardinia, it was the Comté de Nice (Nice County). This relationship lasted some 500 years, tinting the culture, architecture, and dialect in rich Italian hues.By the 19th century Nice was flourishing commercially, locked in rivalry with the neighboring shipping port of Genoa. Another source of income: the dawning of tourism, as first the English, then the Russian nobility, discovered its extraordinary climate and superb waterfront position. A parade of fine stone mansions and hotels closed into a nearly solid wall of masonry, separated from the smooth-round rocks of the beach by what was originally named Camin deis Anglés (the English Way), which of course is now the famous Promenade des Anglais. This magnificent crescent, which is seeking UNESCO recognition, is one of the noblest in France. Many of Nice’s most delightful attractions—the Cours Saleya market, the Old Town streets, the Hotel Negresco, and the Palais Masséna—are on or close to this 10-km (6-mile) waterfront, making it the first stop for most visitors, while the redevelopment of Nice’s port, around the other side of the Colline du Château, makes it easier for amblers who want to take in the Genoese architecture or peruse the antiques at the Puces de Nice, now part of the Promenade des 100 Antiquaires, along Quai Papacino. Nice also has the distinction of the “Family Plus” label, with free strollers, play areas, and restaurants with child-friendly activities.

Day 2: Calvi, Corsica

Calvi, Corsica’s slice of the Riviera, has been described by author Dorothy Carrington as “an oasis of pleasure on an otherwise austere island.” Calvi prospered by supplying products to Genoa; its citizens remained loyal supporters of Genoa long after the rest of the island declared independence. Calvi also claims to be the birthplace of Christopher Columbus. During the 18th century the town endured assaults from Corsican nationalists, including celebrated patriot Pasquale Paoli. Today Calvi sees a summertime invasion of tourists, drawn to the 6-km (4-mile) stretch of sandy white beach, impressive citadel overlooking the Old Town, lively restaurants, and buzzing nightlife.

Day 3: Bonifacio, Corsica

Located in the South of Corsica, Bonifacio is one of the island’s most beautiful destinations. From its breathtaking views and sandy white islands to its historic citadel, the city is a must visit for anyone travelling to the island.

Day 5: Lipari

The largest and most developed of the Aeolians, Lipari welcomes you with distinctive pastel-color houses. Fields of spiky agaves dot the northernmost tip of the island, Acquacalda, indented with pumice and obsidian quarries. In the west is San Calogero, where you can explore hot springs and mud baths. From the red-lava base of the island rises a plateau crowned with a 16th-century castle and a 17th-century cathedral.

Day 6: Taormina

The medieval cliff-hanging town of Taormina is overrun with tourists, yet its natural beauty is still hard to dispute. The view of the sea and Mt. Etna from its jagged cactus-covered cliffs is as close to perfection as a panorama can get—especially on clear days, when the snowcapped volcano’s white puffs of smoke rise against the blue sky. Writers have extolled Taormina’s beauty almost since it was founded in the 6th century BC by Greeks from nearby Naxos; Goethe and D. H. Lawrence were among its well-known enthusiasts. The town’s boutique-lined main streets get old pretty quickly, but the many hiking paths that wind through the beautiful hills surrounding Taormina promise a timeless alternative. A trip up to stunning Castelmola (whether on foot or by car) should also be on your itinerary.

Day 7: Gallipoli

Kalè polis, meaning beautiful city, is the name ancient Greek mariners bestowed on Gallipoli, with good reason. Situated on a mound, the Old Town with its labyrinth of winding lanes, emerges from the Ionian Sea. It is connected to the mainland and modern Gallipoli via a 17th-century bridge. The area lies on the Salentina Peninsula in the extreme southeast end of Italy, commonly referred to as the heel of the boot. The Salento region was inhabited already in prehistoric times; later centuries were marked by Greek, Norman, Byzantine and Baroque cultures. It is a land of farms, castles, works of art, myths and legends. Many heroic battles were fought; fierce resistance was shown by Gallipoli’s citizens against numerous invaders that included Romans, Vandals, Swabians, Venetians, French and lastly the English in 1809. In addition to its tumultuous history and natural beauty, the city’s claim to fame rests in its art treasures, most notably, the Basilica of Sant’Agata with its majestic 17th-century façade. Inside, the church contains a rich and important art collection with numerous works by its great native son, Giovanni Andrea Coppola.

Day 9: Dubrovnik

Nothing can prepare you for your first sight of Dubrovnik. Lying 216 km (135 miles) southeast of Split and commanding a jaw-dropping coastal location, it is one of the world’s most beautiful fortified cities. Its massive stone ramparts and fortress towers curve around a tiny harbor, enclosing graduated ridges of sun-bleached orange-tiled roofs, copper domes, and elegant bell towers. Your imagination will run wild picturing what it looked like seven centuries ago when the walls were built, without any suburbs or highways around it, just this magnificent stone city rising out of the sea.In the 7th century AD, residents of the Roman city Epidaurum (now Cavtat) fled the Avars and Slavs of the north and founded a new settlement on a small rocky island, which they named Laus, and later Ragusa. On the mainland hillside opposite the island, the Slav settlement called Dubrovnik grew up. In the 12th century the narrow channel separating the two settlements was filled in (now the main street through the Old Town, called Stradun), and Ragusa and Dubrovnik became one. The city was surrounded by defensive walls during the 13th century, and these were reinforced with towers and bastions in the late 15th century.From 1358 to 1808 the city thrived as a powerful and remarkably sophisticated independent republic, reaching its golden age during the 16th century. In 1667 many of its splendid Gothic and Renaissance buildings were destroyed by an earthquake. The defensive walls survived the disaster, and the city was rebuilt in baroque style.Dubrovnik lost its independence to Napoléon in 1808, and in 1815 passed to Austria-Hungary. During the 20th century, as part of Yugoslavia, the city became a popular tourist destination, and in 1979 it was listed as a UNESCO World Heritage Site. During the war for independence, it came under heavy siege. Thanks to careful restoration, few traces of damage remain; however, there are maps inside the Pile and Ploče Gates illustrating the points around the city where damage was done. It’s only when you experience Dubrovnik yourself that you can understand what a treasure the world nearly lost

Day 10: Split

Split’s ancient core is so spectacular and unusual that a visit is more than worth your time. The heart of the city lies within the walls of Roman emperor Diocletian’s retirement palace, which was built in the 3rd century AD. Diocletian, born in the nearby Roman settlement of Salona in AD 245, achieved a brilliant career as a soldier and became emperor at the age of 40. In 295 he ordered this vast palace to be built in his native Dalmatia, and when it was completed he stepped down from the throne and retired to his beloved homeland. Upon his death, he was laid to rest in an octagonal mausoleum, around which Split’s magnificent cathedral was built.In 615, when Salona was sacked by barbarian tribes, those fortunate enough to escape found refuge within the stout palace walls and divided up the vast imperial apartments into more modest living quarters. Thus, the palace developed into an urban center, and by the 11th century the settlement had expanded beyond the ancient walls.Under the rule of Venice (1420–1797), Split—as a gateway to the Balkan interior—became one of the Adriatic’s main trading ports, and the city’s splendid Renaissance palaces bear witness to the affluence of those times. When the Habsburgs took control during the 19th century, an overland connection to Central Europe was established by the construction of the Split–Zagreb–Vienna railway line.After World War II, the Tito years saw a period of rapid urban expansion: industrialization accelerated and the suburbs extended to accommodate high-rise apartment blocks. Today the historic center of Split is included on UNESCO’s list of World Heritage Sites.

Day 11: Rovinj

One of the true jewels of the Mediterranean, Rovinj is a jaw-droppingly beautiful town, which juts out into sparkling Mediterranean. Dominated by the pencil-like bell tower of the Venetian Saint Euphemia Cathedral, pine tree forests flow to the borders of the quaint Old Town – which evokes the romantic, tangled backstreets of the Venice. Rovinj – or Rovino in Italian – is a city of split personalities, with two official languages – having been owned by the Kingdom of Italy between 1919 and 1947.

Day 12: Piran
Day 13: Venice

Venice is a city unlike any other. No matter how often you’ve seen it in photos and films, the real thing is more dreamlike than you could imagine. With canals where streets should be, water shimmers everywhere. The fabulous palaces and churches reflect centuries of history in what was a wealthy trading center between Europe and the Orient. Getting lost in the narrow alleyways is a quintessential part of exploring Venice, but at some point you’ll almost surely end up in Piazza San Marco, where tourists and locals congregate for a coffee or an aperitif.

Owner's Suite
Prestige Suite
Deluxe Suite
Superior Stateroom
Prestige Stateroom
Deluxe Stateroom
Owner's Suite

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Private return transfer
  • Priority boarding
  • Champagne and fruit basket upon arrival
  • Butler service
  • An assortment of sweet or savoury canapés and fruit basket every day
  • A bedroom with one king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A living/dining room with a sofa, armchair, second TV, 4-seater table, and sliding courtesy door
  • A bathroom with shower and Balneo bathtub
  • A one-hour spa treatments per person (for 2 people) in the well-being space, chosen from the facial and body treatments on offer
  • Included premium pass: access to a selection of premium spirits at the bar
  • A private 9 m² balcony
  • Two panoramic sliding bay windows

Prestige Suite

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Priority boarding
  • Champagne and fruit basket upon arrival
  • Butler service
  • An assortment of sweet or savoury canapés and fruit basket every day
  • A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A lounge with convertible sofa to a king-size bed (180 x 200 cm) or two single beds (90 x 200 cm), armchairs, second TV, and sliding courtesy door
  • Two bathrooms: one with a shower and one with a bath
  • A private 8 m² balcony
  • Two panoramic sliding bay windows

Deluxe Suite

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Priority boarding
  • Champagne and fruit basket upon arrival
  • Butler service
  • An assortment of sweet or savoury canapés and fruit basket every day
  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • An armchair and sofa (167 x 70 cm)
  • A bathroom with bathtub
  • A private 5 m² balcony
  • A panoramic sliding bay window
Superior Stateroom

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms#

In addition to the common services provided to all our suites and staterooms:

  • One king-size bed or two single beds (180 x 200 cm)
  • A bathroom with shower
  • A window (except for stateroom 300: a round porthole only)
Prestige Stateroom

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A bathroom with bathtub (except staterooms 605 and 625: with shower)
  • A private 4 m² balcony
  • A panoramic sliding bay window
Deluxe Stateroom

Services provided

  • 24-hour room service
  • Inclusive Wifi internet access (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Dyptique Paris top-of-the-line bath products
  • Minibar
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
  • A bathroom with shower
  • A private 4 m² balcony
  • A window and panoramic glazed swing door

La Licorne
La Boussole
Room Service
La Licorne

A la carte meals are served at the table in the gastro restaurant. At lunch, a selection of dishes inspired by contemporary French brasseries will be offered. At dinner, it is time to sample the grand traditions of French fine dining, with menus to go with one of the best wines from our cellar, as recommended by our sommelier.

  • Deck 2
  • To the rear of deck 2 you’ll find a gastronomic restaurant big enough to seat all passengers together at one sitting.
  • 3,980 square feet
  • Capacity: 268
  • Breakfasts, lunches and dinners, French and international cuisine, elegance and refinement
  • Wine cellar
La Boussole

Grill Restaurant – Deck 6

Enjoy breakfasts, buffet lunches and themed dinners in a relaxed atmosphere at the grill restaurant on Deck 6.

  • 2,530 square feet
  • Interior capacity: 150
  • Exterior capacity: 60
Room Service

Whether you wish to have breakfast in the privacy of your cabin, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night *.

Excursions
Excursions

Excursions & land itineraries

Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.

Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.

You can access these trips by pre-booking two months before your departure date.

Main Lounge
Panoramic Lounge
Exterior Bar
Theatre
Leisure Areas
The Pool
PONANT Studio
Excursion Reception and Office
Main Lounge

  • Deck 3
  • 2,740 square feet
  • Interior capacity: 110
  • Exterior capacity: 30
  • Tea rooms, bar, programme of live musical entertainment, dance floor
  • Access to the exterior terrace
Panoramic Lounge

  • Deck 6
  • 1,185 square feet
  • Library, internet space, bar, live entertainment on certain evenings
  • Direct access to the panoramic terrace
Exterior Bar

  • Deck 6
  • Lounge area with seating for 50
  • Overlooking the pool deck
Theatre

The Theatre* is the most unique meeting space on board. It’s the largest space on the ship and regularly accommodates all the passengers. It plays host to shows and entertainment as well as conferences from our experts, naturalist guides and guests of honours. The Theatre makes every cruise unique and enriching thanks to its constant and very accessible events.

There are performers on board all of our ships. Recruited for their talent in Paris and Rome, they star in multiple shows at the Theatre, after dinner. Throughout your voyage, they host the various entertainment events in the Grand Salon, with the support of our on-board musicians.

During Tea Time or before dinner, our musical duos consisting of a singer and an accompanying musician play classical repertoires for you. In the evening, they play in concert at the Theatere or invite you to show off your dance moves. Dance evenings are thus co-led by performance dancers who know just how to keep you in step, under the direction of the Cruise Director.

Films are regularly shown at the Theatre on giant screens. National Geographic features, documentaries related to our expedition route and feature films contribute to the cultural enrichment that is part of our cruise philosophy.

  • Deck 4
  • 2,690 square feet
  • Capacity: 250
  • Conference room, concert hall/multi-purpose auditorium
  • Audiovisual equipment
Leisure Areas

Dedicated to leisure and relaxation, the libraries onboard all our ships stock a range of books and board games. This space is also equipped with Wi-Fi connected computers.

All the ships have a special area for children onboard known as the Le Kids Club. Books, television, board games and consoles (PS4 or Wii™) are all provided for their use and enjoyment.

The Pool

The outdoor areas on our ships, comfortable and conducive to relaxation, have been designed to merge into the sublime scenery and surroundings of the sea and horizon. There is a heated seawater pool featuring its own sun lounge on the top deck of our sister ships (Le Boréal, L’Austral, Le Soléal and Le Lyrial) and on the third deck of the PONANT EXPLORERS (Le Lapérouse, Le Champlain, Le Bougainville, Le Dumont-D’Urville, Le Jacques Cartier and Le Bellot). Le Ponant is equipped with a 400 m² (4,300 ft²) sun deck.

PONANT Studio

A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.

Excursion Reception and Office

On board the sisterships (Le Boreal, L’Austral, Le Soléal and Le Lyrial) and PONANT EXPLORERS, the reception desk and the excursion desk are arranged side by side to facilitate all your requests.

Reception: our receptionists can accommodate you 24 hours a day on all our ships (from 7 a.m. to 11 p.m. on Le Ponant) to answer all your needs, such as room service, etc.

The excursion office: the excursion team is available at all times to tell you about the onshore programmes, organise group or private excursions and to manage transfers at the start or end of the cruise.

On Le Ponant, the receptionist will answer all your questions about excursions.

The Spa
The Gym
The Hairdressing Salon
The Spa

All our ships feature an onboard spa. Equipped with massage cabins and a Turkish bath (Sister ships) or a sauna (Explorers), the spa offers a wide choice of top-of-the-range treatments provided in association with SOTHYS™ or CLARINS (Le Bellot and Le Jacques-Cartier only), leading French spa and wellness centre brands.

Discover a range of facial treatments, aromatic baths, exfoliation and body massage treatments designed to provide moments of complete relaxation. You can also supplement your beauty ritual with additional services such as hair-removal, makeovers, manicures and pedicures.

The wellness area – Deck 5

  • Spa in partnership with SOTHYS™: massage and treatment cubicles, beauty salon cubicle, balneotherapy cubicle
  • KÉRASTASE / L’Oréal Paris hair salon
  • Free access hammam (open during the day)
  • Fitness studio (open during the day)
The Gym

The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.

Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.

The Hairdressing Salon

Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.

Laundry
Smoking Policy
Power Adapters
Age Restrictions
Languages
Telephone
Wi-Fi
Medical Facilities
Guests with reduced mobility
Packing Tips
Dress Code
Sustainable Development
Special Diets
Laundry

Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.

** These services are not free of charge and are billed directly to your stateroom account.

Smoking Policy

Closed spaces such as the lounges, the dining room, the staterooms and the reception are non-smoking areas. We invite you to smoke in designated outdoor parts of the ship.

Power Adapters

Adapters are provided on board, they are available at the reception office of our ships.

European Standard Sockets

The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.

Age Restrictions

Children under one year of age shall not be authorised to embark on the ships.

For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.

On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.

On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.

Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board

Languages

The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.

Telephone

A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.

Wi-Fi

Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.

Medical Facilities

There is a doctor on board available to the passengers on all our ships:

  • The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
  • The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
  • During the excursions, the passengers are accompanied by a doctor or a nurse.
  • There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
  • The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.

Medical Consultations

There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.

Special Medical Treatment

If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.

Seasickness

Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.

Guests with reduced mobility

Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:

  • Specially designed staterooms;
  • Access ramps allowing easy movement in communal areas;
  • Posters, signage and stateroom numbers are translated into Braille.

Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.

If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.

Packing Tips

Technical Accessories

We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.

Dress Code

We advise our passengers to wear casual and elegant outfits at their convenience, and more formal attire for the Captain’s Dinner.

Sustainable Development

Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.

Clean Ships

We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:

  • Our entire fleet is Clean Ship certified by the Bureau Veritas. This certification guarantees that our ships fulfil very precise criteria: emissions levels, waste processing, waste water etc.
  • In 2020, PONANT was recognised as “the cruise operator with the greenest fleet in the world in terms of airborne emissions” by the German NGO, NABU.
  • PONANT was awarded the Prix des Palmes du Tourisme Durable 2020 (Prize for Sustainable Tourism) in the “Voyage” category for the elimination of heavy fuel oil in favour of LS MGO.
  • In 2019, PONANT became the first European cruise company to obtain the North American Green Alliance certificate. This certifies that its members have adopted practices and technologies that are respectful towards the environment.
  • PONANT is also a signatory of the Charte Bleue from Armateurs de France, which commits the maritime sector to act to protect the marine environment.

Wastewater

All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.

Waste

We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.

Single-use plastics

We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.

Special Diets

And so that everyone’s tastes are catered to, special menus are available on request for guests with specific dietary requirements (low-fat, vegetarian, gluten-free, etc).

Deck 6
Deck 5
Deck 4
Deck 3
Deck 2
Deck 6
  • Pool
  • Grill Restaurant
  • Internet Café
  • Library
  • Panoramic Lounge
  • Panoramic Terrace
  • Owner’s Suite
  • Prestige Suite
  • Deluxe Suites
  • Prestige Staterooms
Deck 5
  • Fitness Room
  • Hammam
  • Spa
  • Hair Salon
  • Image & Photo Desk
  • Bridge
  • Prestige Suites
  • Prestige Staterooms
Deck 4
  • Theatre
  • Prestige Staterooms
Deck 3
  • Main Lounge
  • Excursion Desk
  • Reception Desk
  • Medical Centre
  • Shop
  • Superior Staterooms
  • Deluxe Staterooms
Deck 2
  • Gastronomic Restaurant
  • Marina

Get in touch with our team to start planning

Call and speak to a member of our experienced team today on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.

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