The Authentic Cruise Company

Itinerary

Day 1: Osaka
Day 2: Takamatsu
Day 3: Hiroshima
Day 4: Karatsu
Day 5: Busan
Day 6: Hashima
Day 6: Nagasaki
Day 7: Kagoshima
Day 9: Shingu
Day 10: Shimizu
Day 11: Tokyo
Day 1: Osaka

From Minami’s neon-lighted Dotombori and historic Tenno-ji to the high-rise class and underground shopping labyrinths of Kita, Osaka is a city that pulses with its own unique rhythm. Though Osaka has no shortage of tourist sites, it is the city itself that is the greatest attraction. Home to some of Japan’s best food, most unique fashions, and warmest locals, Osaka does not beg to be explored—it demands it. More than anywhere else in Japan, it rewards the impulsive turn down an interesting side street or the chat with a random stranger. People do not come here to see the city, they come to experience it.Excluded from the formal circles of power and aristocratic culture in 16th-century Edo (Tokyo), Osaka took advantage of its position as Japan’s trading center, developing its own art forms such as Bunraku puppet theater and Rakugo comic storytelling. It was in Osaka that feudal Japan’s famed Floating World—the dining, theater, and pleasure district—was at its strongest and most inventive. Wealthy merchants and common laborers alike squandered fortunes on culinary delights, turning Osaka into “Japan’s Kitchen,” a moniker the city still has today. Though the city suffered a blow when the Meiji government canceled all of the samurai class’s outstanding debts to the merchants, it was quick to recover. At the turn of the 20th century, it had become Japan’s largest and most prosperous city, a center of commerce and manufacturing.Today Osaka remains Japan’s iconoclastic metropolis, refusing to fit Tokyo’s norms and expectations. Unlike the hordes of Tokyo, Osakans are fiercely independent. As a contrast to the neon and concrete surroundings, the people of Osaka are known as Japan’s friendliest and most outgoing. Ask someone on the street for directions in Tokyo and you are lucky to get so much as a glance. Ask someone in Osaka and you get a conversation.The main areas of the city, Kita (north) and Minami (south), are divided by two rivers: the Dojima-gawa and the Tosabori-gawa. Between Kita and Minami is Naka-no-shima, an island and the municipal center of Osaka. Kita (north of Chuo Dori) is Osaka’s economic hub and contains Osaka’s largest stations: JR Osaka and Hankyu Umeda. The area is crammed with shops, department stores, and restaurants. Nearby are a nightlife district, Kita-shinchi; Naka-no-shima and the Museum of Oriental Ceramics; Osaka-jo (Osaka Castle); and Osaka Koen (Osaka Park). Restaurants, bars, department stores, and boutiques attract Osaka’s youth to Minami (south Chuo Dori); theatergoers head to the National Bunraku Theatre and electronics-lovers to Den Den Town. For a glimpse of old Osaka, visit Tenno-ji Temple and Shin Sekai. The main stations are Namba, Shin-sai-bashi, Namba Nankai, and Tenno-ji. There’s easy access to the Municipal Museum of Fine Art and Sumiyoshi Taisha (Sumiyoshi Grand Shrine).The bay area, to the west of the city center, is home to the Osaka Aquarium and Universal Studios Japan. The Shinkansen stops at Shin-Osaka, three stops (about five minutes) north of Osaka Station on the Mido-suji subway line. To the north of Shin-Osaka is Senri Expo Park.

Day itinerary:

Osaka is the gateway to Kyoto with great street food, bright lights and delightful night life. Its main historic landmark is the 16th century Osaka Castle surrounded by a moat and many flowering trees. Kyoto is famous for its numerous Buddhist temples, gardens, imperial Shinto shrines and traditional wooden houses. It is also known for formal traditions like kaiseki dining (multiple courses of precise dishes) and geisha entertainers.

Day 2: Takamatsu

Takamatsu city is the capital of Kagawa prefecture which is Japan’s smallest prefecture. This city is a vibrant blend of natural beauty and cosmopolitan functionality with a population of 420,000 people. The port of Takamatsu used to be the main gateway to Shikoku Island until the opening of the 37km long Seto Ohashi Bridge in 1988. Takamatsu city has flourished along with the Seto Inland Sea since 17th century when Matsudaira family, the relatives of the Tokugawa Shogun, ruled this area. Matsudaira family has completed the famous Japanese “Ritsurin Garden”. It took more than 100 years to complete this spacious garden with 75 hectares of land which features 13 landscaped hills, 6 ponds and many stone arrangements that have been placed in perfect balance in front of a vast green vista of Mt. Shiun. This garden was constructed as a villa of Matsudaira family and it attracts many visitors from all over the world. Furthermore, Takamatsu is a great place to find fresh seafood, its product, and famous Sanuki Udon noodles.

Day itinerary:

The main gateway to Shikoku Island and an important focal point for the island’s rail and road transit systems, Takamatsu, on Japan’s scenic Inland Sea, has been a political and economic center since the Edo period. Among the attractions here is Ritsurin Garden, created during the Edo period, and especially popular during spring for the cherry blossoms and autumn for the fall foliage. Takamatsu Symbol tower has several observation decks providing panoramic views of the sea and landscapes.

Day 3: Hiroshima

History buffs will want to write home Hiroshima. Despite being devastated in 1945, this Japanese city is known to all for its commitment peace – its ruin on the 6th August 1945 led to the end of the war and today, the Peace Memorial (a UNESCO World Heritage Site) , is a constant reminder of the destruction that war brings. A walk in the leafy boulevards of Peace Memorial Park brings quiet contemplation. The Flames of Peace – set in the park’s central feature pond – burn brightly and will continue to do so until all the nuclear bombs I the world have been destroyed. There are many other inspiring messages of hope around the city too; the Children’s’ Peace Monument just north of the park is a homage to little Sadako Sasaki, who was just two in 1945. When she developed leukemia in 1956, she believed that if she folded 1,000 paper cranes – a symbol of longevity and happiness in Japan – she would recover. Sadly she died before she finished her task but her classmates finished the rest. It is impossible to ignore the events of 1945 in Hiroshima, but this is far from a depressing place. The great efforts that have been made in rebuilding of the city over the years have given Hiroshima a vibrant, eclectic edge, with the downtown shopping area and street food stalls being well worth a visit. The proximity to Miyajima and its iconic, impressive, Torii gate should not be overlooked either. If you are lucky enough to visit during the unpredictable and short-lived Sakura (cherry blossom) season, then the extraordinary sight of the delicate pink blossom floating across the water to the red gate, means you can consider yourself one of the luckiest people on the planet.

Day itinerary:

Fold a paper crane to leave at the Atomic Dome, a UNESCO World Heritage Site, and visit Hiroshima Castle to see three trees that survived the bombing that destroyed the castle itself. Or head to Miyajima, one of the most scenic spots in Japan, for a look at the vermillion Itsukushima Shrine floating in the sea — yet another World Heritage Site.

Day 4: Karatsu

Day itinerary:

Located on the island of Kyushu, Karatsu is one of the closest Japanese cities to the Korean Peninsula. Karatsu Castle is the main attraction here. Built in 1608, it houses a museum of the castle’s history and Karatsu ceramics. Karatsu is also known for its pottery which can be viewed at the Karatsu-yaki Pottery Gallery. Also worth visiting is the Karatsu Hikiyama Exhibition Hall which displays the 14 floats used in the annual Karatsu Kunchi Festival in November.

Day 5: Busan

White-sand city beaches and hot-spring resorts may not be everyone’s first image of Korea, but these are what Koreans flock to Busan for all year. And there are plenty of opportunities for rest, relaxation, retail therapy, and even a touch of glamour every October with the Busan International Film Festival. Busan’s beaches are the big summertime draw but there is plenty to be seen year round. Quintessential experiences include taking some rest and relaxation at a local spa and exploring the Beomeosa temple complex.

Day itinerary:

The second largest city in South Korea is a popular leisure destination due to the nearby hot springs. It is home to many famous beaches that lure visitors from around the world and the UNESCO site of Gyeongju an outdoor museum that was once the capital of the Silla Kingdom and holds many architectural points of interest including ornate temples. Also of interest is South Korea’s largest temple, Tongdosa Temple, renowned for having no outdoor statues.

Day 6: Hashima

Day itinerary:

Cruise around the island of Hashima, abandoned over 50 years ago when the coal mining that flourished there suddenly ran out. The mining company shut the mine down and the island has been a ghost town ever since.

Day 6: Nagasaki

Nagasaki city has developed into one of the most important port cities in Japan. During Japan’s period of isolation in the 17th century, Nagasaki played a prominent role in foreign trade relation and only a very few ports were open to restricted numbers of foreign traders. Even though Holland was a major country who conducted trading during this period, Dutch people were only allowed to stay in Dejima Island and were not allowed to have contact with the Japanese people. Today, you will still find the strong influence of Dutch and Chinese culture in the city which is very different from all other cities in Japan. In the more recent history, Nagasaki became the second city after Hiroshima to be destroyed by an atomic bomb towards the end of World War II. From the visit to Atomic bomb museum and peace memorial park, people could understand how chaotic the situation was and the agony that the people in the days have experienced from the damage inflicted by the atomic bomb. It continues to appeal to the world with their wish for world peace.

Day itinerary:

Notable for the nuclear attack it suffered during WWII, Nagasaki has memorialized the event at the city’s Atomic Bomb Museum and Peace Memorial Park. The museum tells the story of the events leading up to the bombing and the park, located at the center of the bomb blast, houses a beautiful 30-foot tall fountain symbolizing peace. Other highlights to see are the Glover Gardens and Dejima Museum, which was originally an artificial island.

Day 7: Kagoshima

Kagoshima city is the capital of Kagoshima prefecture and also Kyushu’s southernmost major city. This city is often compared to its Italian sister city Naples, due to its’s similarities such as mild climate and active volcano, Sakurajima. Sakurajima is one of the most renowned active volcanos not only in Japan but also in the whole entire world. This smoking Sakurajima is centred in Kinko Bay and is one of the main symbols of this prefecture. We cannot talk about Sakurajima without the history of continuous eruption. Sakurajima used to be an isolated island; however, the land has banded together with Osumi peninsula from the eruption in 1914. You may have a chance to see the smoke coming from the top of Sakurajima depending on the weather condition. Not only does the scenery of Sakurajima represent the beauty of Kagoshima City but Senganen garden is also symbolic to elegance in the Kagoshima region. This Japanese garden was constructed by a feudal lord, Mitsuhisa Shimazu, as a guest house of the Kagoshima castle which attracts many visitors for its splendid view.

Day itinerary:

The seaside city of Kagoshima is best known for Sakurajima, an active volcano facing Kinko Bay. Take a tour to the Shiroyama Observatory or to the peaceful Edo-period Sengamen Japanese Garden. Visit the Ishibashi Park and the three Edo-period stone bridges or travel to the nearby village of Chiran to see the well-preserved Samurai Houses and the Chiran Peace Museum, exploring the background of kamikaze pilots.

Day 9: Shingu

Day itinerary:

For over 1,000 years pilgrims have traveled to the Kumano Region to pray at the three Sacred Kumano Shrines. In Shingu you can see the Hayatama Shrine and the Kamikura Shrine. Both of these shrines are part of the UNESCO World Heritage Site known as Sacred Sites of Pilgrimage Routes in the Kii Mountain Range. The Kamikura Shrine sits on Mount Kamikurayama and requires climbing 538 steps to reach it.

Day 10: Shimizu

The salt and pepper cone of Japan’s most famous natural landmark won’t fail to take your breath away, as it soars into the sky in a vision of spectacular symmetry. Make sure your camera is fully prepared before you dock in Shimizu’s port, where unparalleled views of the extraordinary Mount Fuji’s dramatic peak await. Take your time to soak up one of Japan’s most iconic views, before dipping your toes into the rest of what this destination of tranquil temples has to offer. While there’s a bustling fish market, and a charming amusement park waiting close to the port, most new arrivals immediately set off in pursuit of the best views of Mount Fuji, or to see the stunning panorama on offer from the heights of the Kunozan Toshogu Shrine. Take the cable car up to the top, to experience the tranquillity around the forested shrine, and to enjoy its stunning architecture of deep scarlets and gleaming golds. You can also enjoy heart-stopping views out over the Bay of Suruga, and the tea plantations below.

Day itinerary:

Most notably known as the city you can see the UNESCO site of Mount Fuji from. This small port city considered one of the three most beautiful ports in Japan has many historical building like Kunozan Toshogu Shrine, Sumpugo Park, and Shizuoka Sengen Shrine. The 65-foot Shiraito Waterfall, located near Mount Fuji looks like it could be silk. Enjoy tuna from Japan’s largest fishery here or a cup of maccha, a Japanese green tea.

Day 11: Tokyo

Lights, sushi, manga! Sprawling, frenetic, and endlessly fascinating, Japan’s capital is a city of contrasts. Shrines and gardens are pockets of calm between famously crowded streets and soaring office buildings. Mom-and-pop noodle houses share street space with Western-style chain restaurants and exquisite fine dining. Shopping yields lovely folk arts as well as the newest electronics. And nightlife kicks off with karaoke or sake and continues with techno clubs and more. Whether you seek the traditional or the cutting edge, Tokyo will provide it.

Day itinerary:

There are as many Tokyos to discover as there are interests. Cuisine? It has more Michelin stars than any other city. Culture? Kabuki theater and sumo wrestling are just the beginning. Shopping? The posh boutiques of Ginza lie on one end of the spectrum, workshops that hand-craft samurai swords at the other

Horizon Owners Suite
Classic Suite
Deluxe Suite
Vista Veranda Suite
Triple Premier Veranda Suite
Veranda Suite
Premier Veranda Suite
Triple Infinity Suite
Vista Infinity Suite
Infinity Suite
Oceanview Suite
Star Suite
Horizon Owners Suite

This luxurious 548-square-foot suite combines floor-to-ceiling windows and a wrap-around balcony for an unparalleled cruising experience. Perfect for evening cocktails or a private dinner, the wrap-around balcony adds 248 square feet of space and offers unobstructed views of the sea. The suite boasts a separate entryway — as well as separate dining and living areas — and a guest powder room. The bedroom includes an inviting king bed (convertible into two XL twin beds if desired), and the bathroom features a luxurious double walk-in mosaic glass shower with rain head and body jets. For family bookings, the adjacent suite can be combined to provide extra bedrooms and space for entertaining.

Classic Suite

Step into a stylish and bright open living area with a spacious adjacent bedroom. This 353-square-foot suite welcomes you with spectacular views, courtesy of the sliding glass doors that lead out to your private balcony. The outdoor space adds another 110 square feet, enough to sit outside comfortably and enjoy the breeze. The bedroom features an inviting queen bed that can be converted into two twins if desired, while the bathroom includes a luxurious walk-in mosaic glass shower with rain head and body jets.

Deluxe Suite

This 288-square-foot suite welcomes you with spectacular views, courtesy of the sliding glass doors that lead out to your private balcony. The outdoor space adds another 110 square feet, enough to sit outside comfortably and enjoy the breeze. The bedroom features an inviting queen bed (convertible into two twin beds if desired) and its own sliding glass door with balcony access, while the bathroom includes a luxurious walk-in mosaic glass shower with rain head and body jets.

Vista Veranda Suite

Located on deck 7, this 268-square-foot suite welcomes you with stylish comfort and stunning ocean views. Relax on your queen bed (convertible into two twin beds if desired) or lounge in the nearby living area. The outdoor space adds another 55 square feet, enough to sit outside comfortably and enjoy the breeze. In the bathroom, you’ll find a luxurious walk-in mosaic glass shower with rain head and body jets.

Triple Premier Veranda Suite

Located on deck 6, this 246-square-foot suite welcomes you with stylish comfort and stunning ocean views. Featuring an inviting queen bed (convertible into two twin beds if desired) and a pull-out sofa in the living area, the suite allows for triple occupancy. The outdoor space adds another 55 square feet, enough to sit outside comfortably and enjoy the breeze. In the bathroom, you’ll find a luxurious walk-in mosaic glass shower with rain head and body jets.

Veranda Suite

Stylish comfort and ocean views welcome you to this 225-square-foot suite. Relax on your queen bed (convertible into two twin beds if desired) or lounge in the nearby living area. The outdoor space adds another 55 square feet, enough to sit outside comfortably and enjoy the breeze. In the bathroom, you’ll find a luxurious walk-in mosaic glass shower with rain head and body jets.

Premier Veranda Suite

Located at the middle of the ship, these 225-square-foot suites welcome you with stylish comfort and beautiful ocean views. Relax on your queen bed (convertible into two twin beds if desired) or lounge in the nearby living area. The outdoor space adds another 55 square feet, enough to sit outside comfortably and enjoy the breeze. In the bathroom, you’ll find a luxurious walk-in mosaic glass shower with rain head and body jets.

Triple Infinity Suite

This roomy 301-square-foot suite features a wide floor-to-ceiling infinity window in the bedroom, allowing for stunning ocean views. You can even open the top half to enjoy the cool ocean breeze. This suite also features an inviting queen bed (convertible into two twin beds if desired) and a pull-out sofa in the separate living area, allowing for triple occupancy. In the bathroom, you’ll find a luxurious walk-in mosaic glass shower with rain head and body jets.

Vista Infinity Suite

Located on deck 7, this 280-square-foot suite features a wide floor-to-ceiling infinity window that allows for stunning ocean views. You can even open the top half to enjoy the cool ocean breeze. Your suite features an inviting queen bed (convertible into two twin beds if desired), a walk-in mosaic glass shower and a comfortable living area where you can lounge and enjoy the view.

Infinity Suite

This 280-square-foot suite features a wide floor-to-ceiling infinity window that allows for stunning ocean views. You can even open the top half to enjoy the cool ocean breeze. Your suite features an inviting queen bed (convertible into two twin beds if desired), a walk-in mosaic glass shower and a comfortable living area where you can lounge and enjoy the view.

Oceanview Suite

Experience the perfect blend of style and functionality in this thoughtfully designed 203-square-foot suite. The well-planned layout creates an ideal retreat with plenty of natural light, a view of the sea, a walk-in mosaic glass shower and an inviting queen bed (convertible into two twins if desired), perfect for unwinding after a day of fun and exploration.

Star Suite

Step into a stylish and bright open living area with a spacious adjacent bedroom. This 380-square-foot suite welcomes you with spectacular views, courtesy of the sliding glass doors that lead out to your private balcony. The outdoor space adds another 110 square feet, enough to sit outside comfortably and enjoy the breeze. The bedroom features an inviting queen bed (convertible into two twin beds if desired) and its own sliding glass door with balcony access, while the bathroom includes a bathtub and walk-in mosaic glass shower with rain head and body jets.

Amphora
Star Grill
Yacht Club Café
Complimentary Room Service
Amphora

Amphora presents a contemporary, international menu and fresh local dishes. 

Star Grill

You’ll find all your traditional grilled and barbecued favorites (and discover new dishes from around the world) in our casual outdoor restaurant. 

Yacht Club Café

A pleasant lounge and all-day coffee bar, which is the perfect place to relax with new friends and enjoy the 270 degree views from atop the ship.

Complimentary Room Service

24-hour room service menu for in-room dining features coursed menu from the main Amphora dining room during dining hours.

Watersports Platform
Watersports Platform

Swim directly from the yacht’s platform and enjoy complimentary snorkeling gear, paddleboards, kayaks and floatable watermats.

Open Bridge
Open Bridge

Guests can talk with the Captain and officers on watch, view the navigational charts with the crew and enjoy one of the best views on the ship.

World Spa by Windstar
World Spa by Windstar

Full-service salon and spa from around the world. Offerings include massages, body treatments, facials, manicures, andpedicures.

Guests With Disabilities
Passengers Under 21
Dress Code
Smoking Policy
Internet
Laundry
Service Dogs
Packing Advice
Medical Facilities, Infants, and Pregnancy Policy
Food Allergies and Special Dietary Needs
Dining with Windstar
Guests With Disabilities

Windstar does not discriminate against persons on the basis of disability. We seek, to the extent feasible, to accommodate the needs of persons with disabilities. There are no elevators on Wind Star and Wind Spirit nor were the ships originally constructed to be wheelchair accessible. As a result, these ships may be unsuitable for people relying solely on wheelchairs. The other yachts are equipped with elevators, but staterooms on Wind Surf are not wheelchair accessible. Also note, there is no elevator access to board the ship. Star Pride, Star Breeze, and Star Legend have modified wheelchair accessible suites available.

Certain ports require the ship to anchor; in this case guests must be ferried into port. Service Dogs are permitted onboard ships if prior arrangements have been made at time of booking. In limited situations where an individual with a disability would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we may find it necessary to ask the individual to make alternative travel arrangements. It is essential that Windstar is notified of any special medical, physical or other requirements you may have at the time of booking.

Passengers Under 21

Windstar Cruises is unable to accommodate children under eight (8) years of age. All Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old. Parents, guardians, and chaperones are responsible for overseeing the onboard conduct of minors. Alcoholic beverages will not be served to guests under age 21.

For family groups booking multiple staterooms, the minimum age for at least one person in each stateroom is 18 years of age, provided they are traveling with a parent, guardian or chaperone.

Dress Code

The less you bring the better. We suggest clothes that are light, cool, and made of natural fabrics like cotton and silk. You may wish to bring warmer clothing (layers are best), if you are traveling on an Ocean Crossing or an autumn Mediterranean cruise.

The Dress Code – from 7 am – 6 pm guests are welcome to dress as they please with the exception of no swimwear in all public lounges and restaurants and no clothing with offensive language or graphics that distract from the comfort and well-being of others. The general shipboard style is elegant, but relaxed including jeans and Bermuda/ walking shorts.

In the evening – after 6 pm when dining in Amphora, Stella Bistro or Cuadro 44 by Anthony Sasso, the dress code is country club-type clothing. For men – nice slacks, polo shirts, button down shirts, shoes other than athletic shoes. Designer denim jeans without rips or holes or are multi-coloured are also acceptable. Sport coats are optional. Ties are not needed. For women – nice pants, skirts, tops, casual dresses, sundresses, nice sandals or casual shoes and designer denim dress jeans not ripped or multi-coloured or having holes. Blazers are optional.

No assigned seating in Amphora or Veranda restaurants. And what can be more casual than merely signing for onboard purchases? You will feel like this is your ship, your personal yacht. The environment inspires the attitude. Reservations are required for Candles and can be made on board.

For those guests traveling to Alaska, it’s important to wear the right gear. We have partnered with the leading expedition outfitter to offer an online Alaska clothing and accessories service that ships directly to your ship. You’ll find all the right gear for Alaska, packing lists, clothing tips and our limited-edition Alaska inaugural season jacket here..

Smoking Policy

Smoking or vaping is not permitted in any of the staterooms, suites, or public spaces, including all restaurants and corridors. Smoking and vaping is permitted on the outside decks in designated smoking areas only. Smoking cigars is permitted in a specific designated area on each yacht, however, only sold on board the Cigar Room of Wind Surf.

Internet

Windstar Cruises offers full internet capabilities, depending on course and position of the ship, as well as wireless internet service on all ships. Wi-Fi access is possible in most public areas, staterooms, and suites.

The Email Plan $60

This plan gives you 200 MB of data to use during your cruise. This plan is recommended for people who will be checking email and doing very limited browsing. The estimated minutes range from 15 to 60.

The Surfing Plan $120

This plan gives you 500 MB of data to use for additional browsing and small file transfers (such as posting pictures to a social media site). The estimated minutes range from 90 to 360 (approximately 5 hours).

The Ultimate Plan –

Unlimited Internet Package
-7 Day Cost $245
-8 Day Cost $280
-9 Day Cost $315
-10 Day Cost $350
-11 Day Cost $385
-14 Day Cost $490
-15 Day Cost $525

This plan gives you unlimited internet access. You have no worries about how much time you spend on the internet.

How can I get internet access on board?

Guests can purchase Internet Usage Plans prior to their cruise through a Vacation Planner or on board at Reception. These plans can be used on personal laptops or smart devises that are Wi-Fi enabled.

* Please Note: All packages only allow for one device at a time to be connected to the internet.

Laundry

Laundry service is provided on board at a nominal charge. Dry cleaning is not available. Laundry Service Packages must be added by the first day of the cruise and will be priced by the total number of cruise days. Pricing is inclusive of applicable taxes.

Service Dogs

Animals or pets are not allowed with the exception of qualified Service Dogs for guests with disabilities. Please notify your travel professional at time of booking if you intend to board with a Service Dog.

What is a Service Dog?

At Windstar Cruises a Service Dog is defined as a dog that is personally trained to do work or perform tasks for the benefit of a guest with a disability. There are many different acceptable conditions for using a service dog such as guiding a blind person, pulling a wheelchair, or alerting and protecting a person who is having a seizure, and other special tasks as defined in Title III of the Americans with Disabilities Act (ADA). A Service Dog is not a pet.

Are pets, Service Dogs in Training or Emotional Support Dogs considered Service Dogs?

No. Service Dogs do not include pets or Service Dogs in Training. Nor are Emotional Support Dogs considered Service Dogs based on a decision by the U.S. Department of Justice. None of these animals will be able to sail with Windstar Cruises.

What do guests need to do to meet the requirements to bring a Service Dog on board a Windstar yacht?

  • Allow at least a year of planning in order to get a Service Dog certified, especially if the guest is visiting more than one country.
  • Contact the embassy or consulate of the country(ies) they will be visiting for information on the policies and requirements of the country.
  • Contact the Department or Ministry of Agriculture in their destination country (including U.S. travel) as many ports of call have strict entry requirements for animals.
  • Obtain health and rabies certificates from their veterinarian. Have these documents notarized and certified by the U.S. Department of Agriculture or Similar authority in residing country.
  • Obtain a good health letter from their veterinarian on letterhead stating their Service Dog is in good health and current on all vaccines.
  • Obtain a letter from their personal physician also on letterhead, stating that they require the assistance of a Service Dog and for what reason(s).
  • Outfit their Service Dog with recognizable gear as a way to let people know that their dog is an official Service Dog. For example a jacket or vest or guide dog-type harness with words on the side like Service Dog or Guide Dog.
  • Make sure they hand carry all these documents, not pack them in their luggage. They will be asked to submit these records prior to boarding.
  • All guests traveling with service animals must book at least 60 days in advance to allow time for Windstar Cruises to review documents and approve the Service Dog request in writing.

What additional information do guests need to know?

  • Only one Service Dog can be accommodated per (suite/stateroom) or (person).
  • The dog’s breed and the size restrictions of our ships may limit the Service Dogs we can accept.
  • A sand/ relief box will be provided.
  • Windstar Cruises will do our best to assist guests and they should contact our Reservation Department at 1-877-203-5279 to make sure both they and Windstar Cruises have all the additional information needed.

What happens on board?

  • Service Dogs are permitted to accompany guests with a disability in all public areas, including dining venues.
  • Service Dogs must be on a leash, harness or other restraining device in public areas.
  • Service Dogs are not permitted in pools, whirlpools or spas.
  • The care and supervision of Service Dogs is the sole responsibility of the owner. Ships are not required nor do they have the capacity to provide food or care for Service Dogs.
  • Owners may bring a reasonable quantity of food and bowls for their Service Dog at no additional charge.
  • If a guest wishes to disembark at a port that does not allow their Service Dog, the guest must make arrangements for the dog on board to ensure the dog is cared for. The ship’s staff is not able to care for the dog and the Service Dog may not be left unattended in the guest’s suite/stateroom.
  • Owners of Service Dogs are responsible for the behavior or damage caused by their Service Dog. A cleaning fee may be assessed if necessary.
  • If a Service Dog’s behavior creates a distraction, such as growling, barking excessively, initiating unsolicited contact, biting, failing to use the designated relief area, sitting on furniture, eating from the table, etc., the dog may be denied boarding or removed from the ship along with the owner, at the owner’s expense.
Packing Advice

The less you bring the better. We suggest clothes that are light, cool, and made of natural fabrics like cotton and silk. You may wish to bring warmer clothing (layers are best), if you are traveling on an Ocean Crossing or an autumn Mediterranean cruise.

The Dress Code – from 7 am – 6 pm guests are welcome to dress as they please with the exception of no swimwear in all public lounges and restaurants and no clothing with offensive language or graphics that distract from the comfort and well-being of others. The general shipboard style is elegant, but relaxed including jeans and Bermuda/ walking shorts.

In the evening – after 6 pm when dining in Amphora, Stella Bistro or Cuadro 44 by Anthony Sasso, the dress code is country club-type clothing. For men – nice slacks, polo shirts, button down shirts, shoes other than athletic shoes. Designer denim jeans without rips or holes or are multi-colored are also acceptable. Sport coats are optional. Ties are not needed. For women – nice pants, skirts, tops, casual dresses, sundresses, nice sandals or casual shoes and designer denim dress jeans not ripped or multi-colored or having holes. Blazers are optional.

No assigned seating in Amphora or Veranda restaurants. And what can be more casual than merely signing for onboard purchases? You will feel like this is your ship, your personal yacht. The environment inspires the attitude. Reservations are required for Candles and can be made on board.

Medical Facilities, Infants, and Pregnancy Policy

A doctor and limited medical facilities are available on board. However, if you take special medications, please bring an adequate supply with you together with a copy of the prescription from your doctor; it may not be available on board. Medical services and all medicines (except acetaminophen, aspirin, and seasickness pills) dispensed by the ship’s doctor will be charged to your onboard account. If you become ill during the voyage and the physician is unable to care for your needs on board, you will be transferred to medical facilities on shore. Shoreside medical care and/or evacuation are not charged to your onboard account. You will be responsible for paying all of these charges.

If you will require a special medical apparatus or assistance on board or have any special medical, physical or other requirements, please contact our Vacation Planners Department at 1-888-260-6159. Due to limited medical facilities, we will not accept reservations for children under 8 years of age or women who are 24 or more weeks pregnant at the time their travel with Windstar concludes.

Food Allergies and Special Dietary Needs

Here at Windstar we are committed to offering our guests healthy food selections. We offer vegetarian selections and lighter fare options, seeking to provide the freshest, top quality foods handled with the utmost care. If you have food allergies or special dietary needs, there are several ways to notify us prior to boarding the ship.

It’s important to let us know about your special request when you book your cruise to help us plan and prepare for your meals. Your travel professional will enter this information in Special Requests. It is then noted on your booking and your ship will be notified, although it will not appear on your invoice or in My Windstar.

Special Request Dietary Needs include:

  • Alcohol Free
  • Celiac
  • Dairy Free
  • Diabetic – Diet Controlled
  • Diabetic – Insulin Controlled
  • Food Allergy
  • Gluten Free
  • Lactose Intolerant
  • Low Carbohydrate
  • Low Cholesterol
  • Low Protein
  • Low Sodium
  • Other Dietary
  • Sugar Free
  • Vegan
  • Vegetarian
  • Wheat Free Diet

Unfortunately we are unable to accommodate Kosher or Halal meals. If you have specific dietary needs– such as – lactose intolerant requiring almond milk – please complete a Special Requirements Information Form. Return this information via:

  • Mail to Windstar Vacation Planning at 8400 NW 36th St. Suite 520, Miami, FL U.S.A. 33166
  • Fax to 786-685-3089
  • Call 1-888-260-6159 to speak with a Vacation Planner in person
  • Send an email to info@windstarcruises.com

When you embark the ship please feel free to ask to speak with the Executive Chef about your specific request.

Dining with Windstar

BREAKFAST

It is 7:30 in the morning and you awake to hear the gentle trade winds, and smell the freshly brewed Colombian coffee and buttery croissants that lure you topside to Veranda. It’s breakfast alfresco, full service or buffet-style, anytime till 9:30 a.m. No need to hurry. Or if you prefer, linger over a continental breakfast served in the privacy of your stateroom or suite. Whichever is fine with us. After all, this is what the good life is all about: doing what you please, when you please.

LUNCH

Again, the choices are many in Veranda. Choose the sumptuous, seemingly endless buffet. Or, order from the lunch menu. Please refer to your onboard Daily Program for specific times.

DINNER

In the evening, we turn the spotlight to our elegant Amphora restaurant. Here, the dining room manager seats you, but where is your decision. There are no pre-assigned tables or first or second seatings. Or try the romantic candelight atmosphere of Candles. When you dine and with whom are entirely up to you. Reservations are required for Candles and can be made on board. Dinner time will be printed in the ship’s daily program.

If you’re dining in Amphora, Stella Bistro, or Cuadro 44 by Anthony Sasso in the evening, slacks or non-distressed jeans are appropriate, paired with collared, button-down or polo shirts, or fashion tops or blouses. Skirts with nice tops, casual dresses and sundresses are also good choices. Dress shoes, nice sandals or stylish athletic casual shoes round out your evening wardrobe. Depending on your destination you may wish to pack shorts, hats, flip flops and t-shirts, but please reserve them for your daytime activities.

The cuisine is exquisite … a unique creation of light and savory entrees using fresh native foods and tropical accents. What will it be? Pear and goat cheese salad with prosciutto? Roasted eggplant and garlic soup? Grilled ahi tuna with Asian vegetables and a ginger pink peppercorn sauce? Or perhaps a mocha and chocolate terrine with almond sauce? To all this, we add a fine selection of vintage wines.

IN-ROOM DINING

If you decide you’d like to dine in your stateroom or suite menus are available 24 hours a day. Breakfast menu from 6 – 11 a.m., lunch from noon – 10 p.m., dinner menu from Amphora served during their open hours and an overnight menu available 10 p.m. to 6 a.m.

The Dress Code – from 7 am – 6 pm guests are welcome to dress as they please with the exception of no swimwear in all public lounges and restaurants and no clothing with offensive language or graphics that distract from the comfort and well-being of others. The general shipboard style is elegant, but relaxed including jeans and Bermuda/ walking shorts.

In the evening – after 6 pm when dining in Amphora, Stella Bistro or Cuadro 44 by Anthony Sasso, the dress code is country club-type clothing. For men – nice slacks, polo shirts, button down shirts, shoes other than athletic shoes. Designer denim jeans without rips or holes or are multi-colors are also acceptable. Sport coats are optional. Ties are not needed. For women – nice pants, skirts, tops, casual dresses, sundresses, nice sandals or casual shoes and designer denim dress jeans not ripped or multi-colored or having holes. Blazers are optional.

No assigned seating in Amphora or Veranda restaurants. And what can be more casual than merely signing for onboard purchases? You will feel like this is your ship, your personal yacht. The environment inspires the attitude. Reservations are required for Candles and can be made on board.

Deck 8
Deck 7
Deck 6
Deck 5
Deck 4
Deck 3
Deck 8
  • Elevator
Deck 7
  • Elevator
  • Yacht Club (1)
  • Pool and Whirlpool (2)
  • Star Grill (3)
  • Star Bar (4)
  • Oceanview Suite
  • Vista Veranda Suite
  • Vista Infinity Suite
Deck 6
  • Elevator
  • Whirlpool (6)
  • Infinity Suite (1x Accessible)
  • Triple Infinity Suite
  • Premier Veranda Suite
  • Deluxe Suite
  • Star Suite
  • Horizon Owner’s Suite
Deck 5
  • Spa Entrance
  • Elevator
  • Whirlpool (6)
  • Infinity Suite
  • Classic Suite
  • Premier Veranda Suite
  • Star Suite
  • Deluxe Suite
  • Veranda Suite
Deck 4
  • Embarkation
  • Elevator
  • World Spa by Windstar (7)
  • Lounge (8)
  • Medical Facility (9)
  • Reception (10)
  • Destination Desk (11)
  • Fitness Center and Motion Studio (12)
  • Star Boutique (13)
  • Specialty Restaurant (14)
  • Amphora Restaurant (15)
Deck 3
  • Tender Embarkation
  • Elevator
  • Watersports Platform (16)
  • Oceanview Suite

Get in touch with our team to start planning

Call and speak to a member of our experienced team today on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.

Alternatively, leave your details and our team will get back to you as soon as possible.