Itinerary
The infinite variety of street life, the nooks and crannies of the medieval Barri Gòtic, the ceramic tile and stained glass of Art Nouveau facades, the art and music, the throb of street life, the food (ah, the food!)—one way or another, Barcelona will find a way to get your full attention. The capital of Catalonia is a banquet for the senses, with its beguiling mix of ancient and modern architecture, tempting cafés and markets, and sun-drenched Mediterranean beaches. A stroll along La Rambla and through waterfront Barceloneta, as well as a tour of Gaudí’s majestic Sagrada Famíliaand his other unique creations, are part of a visit to Spain’s second-largest city. Modern art museums and chic shops call for attention, too. Barcelona’s vibe stays lively well into the night, when you can linger over regional wine and cuisine at buzzing tapas bars.
The capital of Menorca since 1721, Mahon has a impressive natural deep water harbour, which is one of the largest in the world. This, coupled with its strategic location, has made it a stronghold for many nations throughout history. Mahon has an abundance of historical buildings, the oldest being the Arch of Saint Roc which is all that remains of the wall that once encircled the whole town. The island was occupied by the British during the 18th century and Lord Nelson is thought to have stayed there. Indeed, San Antoni Mansion, located on the north side of the harbour, houses a collection of Nelson memorabilia. The legacy of colonial rule can be seen in the muted Georgian style of some of the buildings, but Mahon still boasts attractive examples of neo-Classical, Baroque and Romanesque architecture. With narrow streets to explore, pleasant shaded squares and welcoming pavement cafés, there is something for everyone to enjoy. Please be aware that most shops in town close for a siesta between 1330 and 1730.
Hedonistic and historic, Eivissa (Ibiza, in Castilian) is a city jam-packed with cafés, nightspots, and trendy shops; looming over it are the massive stone walls of Dalt Vila —the medieval city declared a UNESCO World Heritage site in 1999—and its Gothic cathedral. Squeezed between the north walls of the old city and the harbor is Sa Penya, a long labyrinth of stone-paved streets that offer some of the city’s best offbeat shopping, snacking, and exploring. The tourist information office on Vara de Rey has a useful map of walks through the old city.
Valencia, Spain’s third-largest municipality, is a proud city with a thriving nightlife and restaurant scene, quality museums, and spectacular contemporary architecture, juxtaposed with a thoroughly charming historic quarter, making it a popular destination year in year out. During the Civil War, it was the last seat of the Republican Loyalist government (1935–36), holding out against Franco’s National forces until the country fell to 40 years of dictatorship. Today it represents the essence of contemporary Spain—daring design and architecture along with experimental cuisine—but remains deeply conservative and proud of its traditions. Though it faces the Mediterranean, Valencia’s history and geography have been defined most significantly by the River Turia and the fertile huerta that surrounds it.The city has been fiercely contested ever since it was founded by the Greeks. El Cid captured Valencia from the Moors in 1094 and won his strangest victory here in 1099: he died in the battle, but his corpse was strapped into his saddle and so frightened the besieging Moors that it caused their complete defeat. In 1102 his widow, Jimena, was forced to return the city to Moorish rule; Jaume I finally drove them out in 1238. Modern Valencia was best known for its frequent disastrous floods until the River Turia was diverted to the south in the late 1950s. Since then the city has been on a steady course of urban beautification. The lovely bridges that once spanned the Turia look equally graceful spanning a wandering municipal park, and the spectacularly futuristic Ciutat de les Arts i les Ciències (City of Arts and Sciences), most of it designed by Valencia-born architect Santiago Calatrava, has at last created an exciting architectural link between this river town and the Mediterranean. If you’re in Valencia, an excursion to Albufera Nature Park is a worthwhile day trip.
A Mediterranean city and naval station located in the Region of Murcia, southeastern Spain, Cartagena’s sheltered bay has attracted sailors for centuries. The Carthaginians founded the city in 223BC and named it Cartago Nova; it later became a prosperous Roman colony, and a Byzantine trading centre. The city has been the main Spanish Mediterranean naval base since the reign of King Philip II, and is still surrounded by walls built during this period. Cartagena’s importance grew with the arrival of the Spanish Bourbons in the 18th century, when the Navidad Fortress was constructed to protect the harbour. In recent years, traces of the city’s fascinating past have been brought to light: a well-preserved Roman Theatre was discovered in 1988, and this has now been restored and opened to the public. During your free time, you may like to take a mini-cruise around Cartagena’s historic harbour: these operate several times a day, take approximately 40 minutes and do not need to be booked in advance. Full details will be available at the port.
Motril is located in the Spanish region of Andalucia on the Costa Tropical. It is the biggest town on the Costa with a thriving commercial, fishing and leisure port. An hour and a half’s drive east of Malaga and within easy reach of the magnificent Sierra Nevada mountain range, Motril makes an ideal base for exploring the many delights of the Andalucian coastline and its hinterland. Halfway between the resorts of Malaga to the west and Almeria to the east, nestling in the foothills of the Sierra Lujar mountains, Motril is at the heart of one of the most fertile and productive agricultural areas of Spain. The Costa Tropical takes its name from its sub-tropical climate which enables the cultivation of exotic fruits and crops such as sugar cane, oranges, lemons, apples, avocadoes, mangoes and bananas. One of the sights of Motril is the 17th-century church of Nuestra Señora de la Cabeza, dedicated to the town’s patron saint.
As you sail into Malaga you will notice what an idyllic setting the city enjoys on the famous Costa del Sol. To the east of this provincial capital, the coast along the region of La Axarqua is scattered with villages, farmland and sleepy fishing hamlets – the epitome of traditional rural Spain. To the west stretches a continuous city where the razzmatazz and bustle creates a colourful contrast that is easily recognisable as the Costa del Sol. Surrounding the region, the Penibéetica Mountains provide an attractive backdrop overlooking the lower terraced slopes which yield olives and almonds. This spectacular mountain chain shelters the province from cold northerly winds, giving it a reputation as a therapeutic and exotic place in which to escape from cold northern climes. Malaga is also the gateway to many of Andalusia’s enchanting historic villages, towns and cities.
Believed to be the oldest town on the Iberian Peninsula, the Andalusian port of Cádiz enjoys a stunning location at the edge of a six-mile promontory. The town itself, with 3,000 years of history, is characterised by pretty white houses with balconies often adorned with colourful flowers. As you wander around be sure to take a stroll through the sizeable Plaza de Espãna, with its large monument dedicated to the first Spanish constitution, which was signed here in 1812. Cádiz has two pleasant seafront promenades which boast fine views of the Atlantic Ocean, and has a lovely park, the Parque Genoves, located close to the sea with an open-air theatre and attractive palm garden. Also notable is the neo-Classical cathedral, capped by a golden dome.
Set on seven hills on the banks of the River Tagus, Lisbon has been the capital of Portugal since the 13th century. It is a city famous for its majestic architecture, old wooden trams, Moorish features and more than twenty centuries of history. Following disastrous earthquakes in the 18th century, Lisbon was rebuilt by the Marques de Pombal who created an elegant city with wide boulevards and a great riverfront and square, Praça do Comércio. Today there are distinct modern and ancient sections, combining great shopping with culture and sightseeing in the Old Town, built on the city’s terraced hillsides. The distance between the ship and your tour vehicle may vary. This distance is not included in the excursion grades.
Ever since the Romans constructed a fort here and began using it as a trading post, Oporto has been a prosperous commercial centre. In the 15th and 16th centuries the city benefited from the wealth generated by Portugal’s maritime discoveries, and later, the establishment of a lucrative wine trade with Britain compensated for the loss of the spice trade. Today, Portugal’s second-largest city is a thriving, cosmopolitan place and is famous for its production of the fortified, sweet ‘port’ wine. Its historic centre is a UNESCO World Heritage Site and the city was also awarded the status of European Capital of Culture in 2001. A large sandbar prevents ships from sailing into Oporto itself, so for over a century they have used nearby Leixões instead, a man-made seaport constructed nine miles from the city. Leixões is one of Portugal’s major sea ports and is also home to one of the country’s oldest football clubs, winners of the Taça de Portugal cup in 1961.
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
-
Private return transfer
- Priority boarding
- Champagne and fruit basket upon arrival
- Butler service
- An assortment of sweet or savoury canapés and fruit basket every day
- A lounge with armchair, double sofa bed, and second TV
- A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A bathroom with shower, balneo bathtub and smart mirror
- A one-hour spa treatments per person (for 2 people) in the well-being space, chosen from the facial and body treatments on offer
- Included premium pass: access to a selection of premium spirits at the bar
- A private 45 m² terrace: 2 deckchairs, jacuzzi, and lounge corner with sofa and armchair
- Two panoramic sliding bay windows
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
-
Priority boarding
- Butler service
- An assortment of sweet or savoury canapés and fruit basket every day
- A bedroom with one king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge with sofa bed convertible to a double bed (160 x 190 cm) or a single bed (80 x 190 cm) , armchair, and second TV
- A bathroom with shower and Baleno bathtub
- A private 32 m² terrace with two deckchairs and four-seater dining table
- Two panoramic sliding bay windows
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Priority boarding
- Butler service
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge corner with chaise longue and armchair
- A bathroom with shower
- A private 8 m² balcony with two armchairs
- A panoramic sliding bay window
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
-
Priority boarding
- Champagne and fruit basket upon arrival
- Butler service
- An assortment of sweet or savoury canapés and fruit basket every day
- A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge with convertible sofa to a king-size bed (180 x 200 cm) or two single beds (90 x 200 cm), armchair, second TV, and sliding courtesy door
- Two bathrooms with shower
- A private 8 m² balcony with four armchairs
- Two panoramic sliding bay windows
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
-
Champagne and fruit basket upon arrival
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- An armchair and sofa (90 x 190 cm)
- A bathroom with shower
- A private 6 m² balcony with two armchairs
- A panoramic sliding bay window
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
- One chaise longue
- A bathroom with shower
- A private 4 m² balcony with two armchairs
- A panoramic sliding bay window
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
- A bathroom with shower
- A private 4 m² balcony with two armchairs
- A glazed panoramic swing door and a rectangular window
A la carte meals are served at the table in the gastro restaurant. At lunch, a selection of dishes inspired by contemporary French brasseries will be offered. At dinner, it is time to sample the grand traditions of French fine dining, with menus to go with one of the best wines from our cellar, as recommended by our sommelier.
Towards the rear of deck 4 you’ll find a panoramic restaurant large enough to accommodate all our passengers at one sitting. Offering a different concept than on our other ships, this space is open to the exterior and serves buffets of salads, desserts and cheeses. Our discreet and attentive staff provide a table service for hot meals.
- 260 m2 (2,800 ft²)
- Wine cellar
- Deck 4
An exterior grill restaurant on deck 3 offering a relaxed ambiance and atmosphere:
- Capacity: 70
- Views out over the pool deck
- Grilled meats and a variety of salads and desserts
Whether you wish to have breakfast in the privacy of your stateroom, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night.
Excursions & land itineraries
Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.
Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.
You can access these trips by pre-booking two months before your departure date.
- Deck 2
- Much easier onboard access than on any other cruise ship
- Easier disembarking and embarking by Zodiac when participating in expeditions
- Swimming and bathing in the sea and various nautical sports, such as kayaking and paddle-boarding
- Deck 6
- Library, internet space, bar, and live entertainment on certain evenings
- Direct access to the panoramic terrace
The outdoor areas on our ships, comfortable and conducive to relaxation, have been designed to merge into the sublime scenery and surroundings of the sea and horizon. There is a heated seawater pool featuring its own sun lounge on the top deck of our sister ships (Le Boréal, L’Austral, Le Soléal and Le Lyrial) and on the third deck of the PONANT EXPLORERS (Le Lapérouse, Le Champlain, Le Bougainville, Le Dumont-D’Urville, Le Jacques Cartier and Le Bellot). Le Ponant is equipped with a 400 m² (4,300 ft²) sun deck.
- A swimming pool offering panoramic views and equipped with a counter-current system
- A pleasant, attractive sun deck
- An exterior bar and lounge equipped with armchairs and sofas
The various different lounges allow passengers to meet up and share quality time together.
The main lounge is the ideal place to relax with a drink and enjoy the various activities that have been organised such as dancing classes or theme evenings.
The cosy piano bar is a panorama lounge with breathtaking views of the horizon.
The outside bar is a great space for relaxing and is handy for accessing the swimming pool* and its solarium.
The Main Lounge – Deck 3
- A 200 m² (2,150 ft²) main lounge
- Able to accommodate all our passengers at once for moments of shared conviviality, and as a venue for both daytime and evening shows and entertainment
The Theatre* is the most unique meeting space on board. It’s the largest space on the ship and regularly accommodates all the passengers. It plays host to shows and entertainment as well as conferences from our experts, naturalist guides and guests of honours. The Theatre makes every cruise unique and enriching thanks to its constant and very accessible events.
Settle comfortably into your seat and enjoy a range of different shows, concerts and performances organised by the professional dancers and musicians onboard.
Special musical evenings, dance evenings and culture and music quizzes are held In the Grand Salon lounge onboard Le Ponant. Additionally, traditional local music concerts, featuring styles such as Corsican polyphony and Caribbean steel band music, are performed out on deck in the open air by bands specially invited onboard for the purpose.
- 188-seat capacity
- Cutting edge audio and lighting technology
- LED stage background wall enabling the projection of ultra-high resolution media
On board all our ships, a shop is open during sailing. It offers a selection of presents and souvenirs: clothing, jewellery, beauty products, postcards and accessories.
Dedicated to leisure and relaxation, the libraries onboard all our ships stock a range of books and board games. This space is also equipped with Wi-Fi connected computers.
The Sisterships and The PONANT Explorers have a special area for children onboard known as the Kids Club. Books, television, board games and consoles (PS4 or Wii™) are all provided for their use and enjoyment.
A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.
On board the sisterships (Le Boreal, L’Austral, Le Soléal and Le Lyrial) and PONANT EXPLORERS, the reception desk and the excursion desk are arranged side by side to facilitate all your requests.
Reception: our receptionists can accommodate you 24 hours a day on all our ships (from 7 a.m. to 11 p.m. on Le Ponant) to answer all your needs, such as room service, etc.
The excursion office: the excursion team is available at all times to tell you about the onshore programmes, organise group or private excursions and to manage transfers at the start or end of the cruise.
On Le Ponant, the receptionist will answer all your questions about excursions.
- A 140 m² (1,500 ft²) space
- A reception/concierge service
- The excursions desk
- The onboard administrative services
- The sales office operated by our Customer Manager
- Our 50m² (540 ft²) shop selling a line of clothing, jewellery, beauty care products, postcards and various accessories.
- The facilities accessible to persons with reduced mobility
Our ship Le Champlain features a number of spaces designed and arranged to serve your needs and requirements whilst at the same time preserving the privacy of each passenger.
The Blue Eye – Deck 0
- An underwater lounge
- Enough room for 40 passengers
From the moment you board and throughout your cruise, your unlimited drinks are included*, at any time of the day. A drink with friends at the bar, refreshments on your return from an excursion or in the calm of your Stateroom’s balcony: enjoy a large selection of beverages (mineral waters, cold drinks, cruise wines, beer, champagne, spirits, coffee, tea). A selection of premium alcoholic drinks is also available “à la carte”.
*It doesn’t include premium alcoholic drinks indicated in the Bar Menu. It is valid only for individual personal consumption, without limitations.
All our ships feature an onboard spa. Equipped with massage cabins, a Turkish bath (Sisterships, Le Paul Gauguin), a sauna (Explorers, Le Commandant Charcot), or a Snow Room (Le Commandant Charcot), the spas offer a wide choice of top-of-the-range treatments provided in association with SOTHYS™, CLARINS (Le Bellot and Le Jacques-Cartier only), BIOLOGIQUE RECHERCHE (Le Commandant Charcot, Le Ponant) and ALGOTHERM (Le Paul Gauguin), leading French spa and wellness centre brands.
Prices and details of services in the PONANT Yacht Spa menu.
Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.
The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.
Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.
Because it’s important to reach new generations and make children aware of environmental protection issues from an early age, PONANT has joined forces with the Maud Fontenoy Foundation to help run its Ocean Explorers club for children. In total this summer, 17 cruises will offer children aged 4 to 13 a programme of activities dedicated to the ocean protection theme.
Raising awareness of oceans protection from an early age
The Maud Fontenoy Foundation is providing PONANT’s activity teams with fun educational kits, activity sheets and videos highlighting why oceans need to be protected. From creative activities (drawing, painting, a giant map of the world to colour in, etc.) to meditation initiation sessions, the programme is very varied. And from 2023, it will also include fun educational workshops on the water cycle, biodiversity, astronomy, and geology.
Children aged 4-13 will have the opportunity to do excursions such as watersports, beach games and swimming, treasure hunts, and even guided tours. For larger groups, a naturalist guide will join the team running the sessions and give a talk on local fauna and flora.
Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.
** These services are not free of charge and are billed directly to your stateroom account.
Closed spaces such as the lounges, the dining room, the staterooms and the reception are non-smoking areas. We invite you to smoke in designated outdoor parts of the ship.
Adapters are provided on board, they are available at the reception office of our ships.
European Standard Sockets
The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.
Children under one year of age shall not be authorised to embark on the ships.
For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.
On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.
On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.
Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board
The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.
A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.
Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.
There is a doctor on board available to the passengers on all our ships:
- The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
- The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
- During the excursions, the passengers are accompanied by a doctor or a nurse.
- There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
- The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.
Medical Consultations
There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.
Special Medical Treatment
If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.
Seasickness
Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.
Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:
- Specially designed staterooms;
- Access ramps allowing easy movement in communal areas;
- Posters, signage and stateroom numbers are translated into Braille.
Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.
If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.
Technical Accessories
We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.
We advise our passengers to wear casual and elegant outfits at their convenience, and more formal attire for the Captain’s Dinner.
Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.
Clean Ships
We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:
- Our entire fleet is Clean Ship certified by the Bureau Veritas. This certification guarantees that our ships fulfil very precise criteria: emissions levels, waste processing, waste water etc.
- In 2020, PONANT was recognised as “the cruise operator with the greenest fleet in the world in terms of airborne emissions” by the German NGO, NABU.
- PONANT was awarded the Prix des Palmes du Tourisme Durable 2020 (Prize for Sustainable Tourism) in the “Voyage” category for the elimination of heavy fuel oil in favour of LS MGO.
- In 2019, PONANT became the first European cruise company to obtain the North American Green Alliance certificate. This certifies that its members have adopted practices and technologies that are respectful towards the environment.
- PONANT is also a signatory of the Charte Bleue from Armateurs de France, which commits the maritime sector to act to protect the marine environment.
Wastewater
All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.
Waste
We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.
Single-use plastics
We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.
And so that everyone’s tastes are catered to, special menus are available on request for guests with specific dietary requirements (low-fat, vegetarian, gluten-free, etc).
- Spa
- Fitness Room
- Hair Salon
- Panoramic Lounge
- Art Gallery
- Photo/Video Studio
- Ocean Young Explorers
- Privilege Suites
- Grand Deluxe Suites
- Deluxe Suites
- Prestige Suites
- Prestige Suites
- Bridge
- Owner’s Suites
- Prestige Suites
- Deluxe Suites
- Privilege Suites
- Prestige Suites
- Restaurant
- Prestige Staterooms
- Deluxe Suites
- Pool
- Grill
- Main Lounge
- Shop
- Excursion Desk
- Reception Desk
- Theatre
- Medical Centre
- Staterooms
Get in touch with our team to start planning
Call and speak to a member of our experienced team today on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.
Alternatively, leave your details and our team will get back to you as soon as possible.