Longyearbyen is the biggest settlement in Svalbard. Seat of the Norwegian administration, it also has the best services and infrastructure in the archipelago. Located deep in the Adventfjord, a sidearm of the Isfjorden (Icefjord), Longyearbyen’s airport can be used all-year round, but its harbor is blocked by ice in winter. Most shops, hotels, restaurants and a hospital are within easy walking distance of the port. One of the most prominent buildings in town is the UNIS center, where several Norwegian universities have joined forces to operate and offer the northernmost higher education to both Norwegian and international students. Adjacent to UNIS, and well worth a visit, is the Svalbard Museum, covering the natural history and exploitation of Svalbard. Remnants of the former mining activity can be seen all around Longyearbyen and even in town.
Scoresbysund is the ultimate fjord system; likely the longest, largest and deepest of any in the world. The massive fjord is tucked into the eastern coast of Greenland and on the icy western edges of the Greenland Sea. Scoresbysund’s scale deserves several days to explore, especially while plying the waters between castle-sized icebergs as they gently drift under the persuasion of the Arctic waters in the mighty fjord. Scattered in the remote bays and smaller fjords are places to discover old Inuit settlements, slowly growing over with Arctic willow and dwarf birch. The lower slopes of many mountains are draped in the herbs and grasses favoured by muskox, Arctic fox, lemmings, Ptarmigan, Barnacle Geese, and Snowy Owls. Tundra walks give impressive views of landscape, flora and fauna. Not to be neglected, the waters of Scoresbysund warrant a vigilant eye for sightings of whales, seals, narwhals, beluga whales and walrus.
Discover the east coast of Greenland, where the alpine mountains merge closely with the sea, and the fjords are adorned with high snow-capped peaks and drifting icebergs. Follow in the wake of Captain Jean-Baptiste Charcot’s famous ship, the Pourquoi Pas?, which set off with its crew to discover Ammassalik. The name of this island is a reference to the capelin, a small silver coloured fish, whose presence announces to inhabitants the return of spring. This small island offers a spectacular and wild setting where the Inuit people chose to live. Set off to meet the inhabitants of this remote region, with deep-rooted traditions, and discover the Inuit culture.
Sprawling Reykjavík, the nation’s nerve center and government seat, is home to half the island’s population. On a bay overlooked by proud Mt. Esja (pronounced eh-shyuh), with its ever-changing hues, Reykjavík presents a colorful sight, its concrete houses painted in light colors and topped by vibrant red, blue, and green roofs. In contrast to the almost treeless countryside, Reykjavík has many tall, native birches, rowans, and willows, as well as imported aspen, pines, and spruces.Reykjavík’s name comes from the Icelandic words for smoke, reykur, and bay, vík. In AD 874, Norseman Ingólfur Arnarson saw Iceland rising out of the misty sea and came ashore at a bay eerily shrouded with plumes of steam from nearby hot springs. Today most of the houses in Reykjavík are heated by near-boiling water from the hot springs. Natural heating avoids air pollution; there’s no smoke around. You may notice, however, that the hot water brings a slight sulfur smell to the bathroom.Prices are easily on a par with other major European cities. A practical option is to purchase a Reykjavík City Card at the Tourist Information Center or at the Reykjavík Youth Hostel. This card permits unlimited bus usage and admission to any of the city’s seven pools, the Family Park and Zoo, and city museums. The cards are valid for one (ISK 3,300), two (ISK 4,400), or three days (ISK 4,900), and they pay for themselves after three or four uses a day. Even lacking the City Card, paying admission (ISK 500, or ISK 250 for seniors and people with disabilities) to one of the city art museums (Hafnarhús, Kjarvalsstaðir, or Ásmundarsafn) gets you free same-day admission to the other two.
Services provided
Services provided
Services provided
Services provided
Services provided
Services provided
Nuna, the 484 m² gastronomic restaurant at the rear of deck 5, can seat all the ship’s passengers at a single sitting. Elegant and refinement are all part and parcel of the à la carte dining experience it has to offer at breakfast, lunch and dinner. The ship’s second bridge is located at the back of the restaurant: behind its large windows, you will have a front row seat to observe the crew during their operations.
In a more relaxed atmosphere, a 320 m² restaurant located at deck 9 will welcome you for your breakfasts, buffet lunches and themed dinners.
Open-Air Bar
At the open-air bar, you can enjoy a varied and refined range of international sweet and savoury dishes throughout the day (11am-6pm), as well as a permanent menu.
Whether you wish to have breakfast in the privacy of your stateroom, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night *.
Excursions & land itineraries
Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.
Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.
You can access these trips by pre-booking two months before your departure date.
This first ever deep polar navigation cruise ship opens the gateways to the highest latitudes of the Arctic and the Antarctic. Embark for a faraway odyssey combining exploration with science, and become experts in these regions that for centuries have stirred the imaginations of the greatest adventurers. See this captivating and wondrous part of the world for yourself.
An On-Hand Expedition Team By Your Side
Le Commandant Charcot expedition team constitutes one of the best guest-to-staff ratios found on any voyage of this kind. Biologists, naturalists, engineers, glaciologists, and geologists, these experts in the polar regions will be on hand to ensure the safety of all your activities and experiences and to share their passion for the poles. They will be by your side throughout your voyage of discovery, providing key insights to help you get the most out of the encounters with fauna, flora and local populations that await you, and helping you better understand the stakes and challenges involved in preserving this natural and cultural heritage
Expedition leaders
Alongside the captain, the expedition leader is the main person responsible for managing and coordinating the exploration aspect of the cruise. They supervise the team of naturalist guides and scientific mediators, ensure the safety of the organised activities offered, and tailor and adapt the experiences, thus ensuring the full richness of these fascinating ecosystems is revealed in all its glory.
Naturalist guides
A team of 23 naturalist guides trained in supervising activities in polar environments will be by your side every day to interpret and explain everything about these largely unexplored ecosystems, both onboard the ship and during onshore activities. Meet some of the members of the team.
Science Mediators
The scientific mediation team on Le Commandant Charcot brings science to life for guests onboard the ship. Their mission is to give you an insight into the profession of scientific researcher and the challenges involved in the scientific approaches deployed, and enable you to contribute directly to the study and protection of the polar regions by giving you the opportunity to take part in citizen science workshops.
The poles like never before
Le Commandant Charcot takes you further than ever before, sailing well inside the polar circles and deep into the middle of the ice, where only a PC2 polar class ship (icebreaker) can safely venture. Onboard, on land, on the sea or on the ice, enjoy a range of unique, intense and authentically immersive experiences amidst the quasi-hypnotic power of the polar environment, such as dog sledding, sightseeing excursions in Zodiac® inflatable boats, snowshoeing, polar diving, kayaking, ice fishing and citizen science sessions.
A scientific research and monitoring vessel
Sailing through the remote and icy regions of the poles provides a unique opportunity to regularly and periodically collect scientific data for use in understanding how sea ice forms, analysing ocean circulation, studying the biological characteristics of the polar marine environment, tracking and monitoring marine megafauna, and analysing the social and environmental impacts of tourism. The data collected by researchers and passengers through citizen science sessions is helping to advance research into these regions – which more than a century after the heroic golden age of polar exploration still have much to reveal – and move forward efforts to protect and preserve them.
Two dedicated expedition boarding and disembarking rooms to port and starboard.
The Expedition Desk is located on Deck 5.
Anori (the wind) – Deck 9
Illu (the igloo, the house) – Deck 5
The Illu boutique is a space of wonder, an authentic extension of your journey and the ship, dedicated to the polar world.
The outside promenade deck is uninterrupted. This means that, unlike most passenger ships, it is possible to walk all the way around the ship and to the bow. It is also equipped with benches heated by energy recovery and two Swarovski Optik telescopes.
A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.
The Cigar Lounge is located on Deck 5.
Nuan (wellness / happiness) – Deck 9
A hair salon facing the boundless horizon, massage cabins with large windows, a sauna with an unobstructed view of the immense white polar expanse… The wellness areas on board Le Commandant Charcot take on a new dimension. These spaces, designed by Jean-Michel Wilmotte, combine design and comfort, and have been created with expert know-how using repsonsible brands.
For Le Commandant Charcot, PONANT has chosen to work with two new partners: Biologique Recherche for facial and body treatments, and Davines for hairstyling. These two brands share the same philosophy of bespoke, personalised service and care for the environment.
Two signature treatments designed to give you a gentle return on board after shore excursions in extreme environments have been created especially for the Le Commandant Charcot: “expedition return” and “exploration return”.
The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.
Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.
Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.
Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.
** These services are not free of charge and are billed directly to your stateroom account.
Closed spaces such as the lounges, the dining room, the staterooms and the reception are non-smoking areas. We invite you to smoke in designated outdoor parts of the ship.
Adapters are provided on board, they are available at the reception office of our ships.
European Standard Sockets
The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.
Children under one year of age shall not be authorised to embark on the ships.
For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.
On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.
On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.
For all “expedition” cruises on board Le Commandant Charcot, children are accepted from 8 years old only.
Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board
The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.
A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.
Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.
There is a doctor on board available to the passengers on all our ships:
Medical Consultations
There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.
Special Medical Treatment
If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.
Seasickness
Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.
Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:
Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.
If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.
Technical Accessories
We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.
We advise our passengers to wear casual and elegant outfits at their convenience, and more formal attire for the Captain’s Dinner.
Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.
Clean Ships
We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:
Wastewater
All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.
Waste
We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.
Single-use plastics
We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.
Each of us can contribute to building a better world. Travelling aboard Le Commandant Charcot means committing to leaving a minimal footprint, in line with the values we defend and share in this code of ethics. In polar regions, the expedition team will provide you with guidance for ensuring compliance with the IAATO and AECO regulations, the organisations that govern these regions.
BEFORE THE TRIP
DURING THE TRIP
Leave no lasting signs of your visit
Do not disturb the wildlife
Show respect to the communities
Comply with the security guidelines
Listen carefully to the instructions issued
by the crew and the expedition team
AFTER THE TRIP