From Minami’s neon-lighted Dotombori and historic Tenno-ji to the high-rise class and underground shopping labyrinths of Kita, Osaka is a city that pulses with its own unique rhythm. Though Osaka has no shortage of tourist sites, it is the city itself that is the greatest attraction. Home to some of Japan’s best food, most unique fashions, and warmest locals, Osaka does not beg to be explored—it demands it. More than anywhere else in Japan, it rewards the impulsive turn down an interesting side street or the chat with a random stranger. People do not come here to see the city, they come to experience it.Excluded from the formal circles of power and aristocratic culture in 16th-century Edo (Tokyo), Osaka took advantage of its position as Japan’s trading center, developing its own art forms such as Bunraku puppet theater and Rakugo comic storytelling. It was in Osaka that feudal Japan’s famed Floating World—the dining, theater, and pleasure district—was at its strongest and most inventive. Wealthy merchants and common laborers alike squandered fortunes on culinary delights, turning Osaka into “Japan’s Kitchen,” a moniker the city still has today. Though the city suffered a blow when the Meiji government canceled all of the samurai class’s outstanding debts to the merchants, it was quick to recover. At the turn of the 20th century, it had become Japan’s largest and most prosperous city, a center of commerce and manufacturing.Today Osaka remains Japan’s iconoclastic metropolis, refusing to fit Tokyo’s norms and expectations. Unlike the hordes of Tokyo, Osakans are fiercely independent. As a contrast to the neon and concrete surroundings, the people of Osaka are known as Japan’s friendliest and most outgoing. Ask someone on the street for directions in Tokyo and you are lucky to get so much as a glance. Ask someone in Osaka and you get a conversation.The main areas of the city, Kita (north) and Minami (south), are divided by two rivers: the Dojima-gawa and the Tosabori-gawa. Between Kita and Minami is Naka-no-shima, an island and the municipal center of Osaka. Kita (north of Chuo Dori) is Osaka’s economic hub and contains Osaka’s largest stations: JR Osaka and Hankyu Umeda. The area is crammed with shops, department stores, and restaurants. Nearby are a nightlife district, Kita-shinchi; Naka-no-shima and the Museum of Oriental Ceramics; Osaka-jo (Osaka Castle); and Osaka Koen (Osaka Park). Restaurants, bars, department stores, and boutiques attract Osaka’s youth to Minami (south Chuo Dori); theatergoers head to the National Bunraku Theatre and electronics-lovers to Den Den Town. For a glimpse of old Osaka, visit Tenno-ji Temple and Shin Sekai. The main stations are Namba, Shin-sai-bashi, Namba Nankai, and Tenno-ji. There’s easy access to the Municipal Museum of Fine Art and Sumiyoshi Taisha (Sumiyoshi Grand Shrine).The bay area, to the west of the city center, is home to the Osaka Aquarium and Universal Studios Japan. The Shinkansen stops at Shin-Osaka, three stops (about five minutes) north of Osaka Station on the Mido-suji subway line. To the north of Shin-Osaka is Senri Expo Park.
The small island of Miyajima (“The Shrine Island”) is known for the Floating Torii Gate, which is one of “The Three Most Beautiful Views” of Japan. Built in the water, the Torii Gate leads to the Itsukushima Shrine and at high tide it seems to float. The Torii Gate is one of the most photographed sites in all of Japan. There are many more shrines and paths on Miyajima that are inviting to walk. Mount Misen has a cable car leading partly up to the top with nice views and wild monkeys and deer roaming the trails.
Moji used to be an important international trading port with a number of well-preserved Western buildings. Several of these historic buildings can be seen along the attractive waterfront. Southwest of Moji , and part of the same city, is Kokura, the financial and business capital of the area. Kokura’s landmark is its castle, which has been beautifully restored. The remarkable garden located next to the main castle is not too far from the Manga Museum. South of Moji is the Hiraodai Limestone Plateau, Japan’s most representative karst plateau. The pure white limestone scattered throughout the landscape is often mistaken for sheep grazing in the grass. A “Natural Treasure” the plateau has underground caves as well.
Hagi is a former castle town located in the middle of Yamaguchi prefecture along the coast of the Sea of Japan. It is surrounded by the ocean, mountain and Abugawa River. Early in the 17th century, Terumoto Mori built Hagi Castle at the foot of Mt. Shizuki-yama, and the area served as the seat of the Yamaguchi prefecture government until the middle of 19th century. Around then, Hagi produced many capable men who played a leading role in the construction of modern day Japan, including Hirobumi Ito who became the first prime minister in Japan. You will still see a castle town itself which was built 400 years ago and you can get the feel of how it was like during the Samurai period. During your visit, we recommend experiencing the Hagi-yaki pottery which was brought from Korea in the early 17th century. Its colour is very unique and changes over time due to its porous nature. You can find many craft shops specialized for Hagi-yaki pottery all over the town. Last but not least, do not forget that Hagi is also famous for summer tangerines, and there are several shops which sells soft ice cream with summer tangerine flavour.
Sakaiminato is a small city almost totally surrounded by water: the Sea of Japan to the east, the Sakai Channel to the north and Lake Nakaumi to the west. Across the lake the towns of Matsue and Yasugi offer interesting experiences. Matsue is known as the “Town of Water” next to scenic Lake Shinji and Lake Nakaumi. It has one of the very few wooden castles that still remain in Japan. Touring the castle and boat rides on the Horikawa River and the castle’s moat are popular. Yasugi has the Adachi Museum of Art, a private museum that houses one of the finest collections of contemporary Japanese paintings, but also has a 165,000 square metres garden –with plants and rocks collected by the museum’s founder. Six different gardens show different scenarios depending on the season. These gardens have been selected as “Japan’s best garden” for several years.
White-sand city beaches and hot-spring resorts may not be everyone’s first image of Korea, but these are what Koreans flock to Busan for all year. And there are plenty of opportunities for rest, relaxation, retail therapy, and even a touch of glamour every October with the Busan International Film Festival. Busan’s beaches are the big summertime draw but there is plenty to be seen year round. Quintessential experiences include taking some rest and relaxation at a local spa and exploring the Beomeosa temple complex.
White-sand city beaches and hot-spring resorts may not be everyone’s first image of Korea, but these are what Koreans flock to Busan for all year. And there are plenty of opportunities for rest, relaxation, retail therapy, and even a touch of glamour every October with the Busan International Film Festival. Busan’s beaches are the big summertime draw but there is plenty to be seen year round. Quintessential experiences include taking some rest and relaxation at a local spa and exploring the Beomeosa temple complex.
Services provided
In addition to the common services provided to all our suites and staterooms:
Services provided
In addition to the common services provided to all our suites and staterooms:
Services provided
In addition to the common services provided to all our suites and staterooms:
Services provided
In addition to the common services provided to all our suites and staterooms:
Services provided
In addition to the common services provided to all our suites and staterooms:
Services provided
In addition to the common services provided to all our suites and staterooms:
To the rear of deck 2 you’ll find a gastronomic restaurant big enough to seat all passengers together at one sitting.
Enjoy breakfasts, buffet lunches and themed dinners in a relaxed atmosphere at the grill restaurant on Deck 6.
Whether you wish to have breakfast in the privacy of your stateroom, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night*.
Excursions & land itineraries
Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.
Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.
You can access these trips by pre-booking two months before your departure date.
On board the sisterships (Le Boreal, L’Austral, Le Soléal and Le Lyrial) and PONANT EXPLORERS, the reception desk and the excursion desk are arranged side by side to facilitate all your requests.
Reception: our receptionists can accommodate you 24 hours a day on all our ships (from 7 a.m. to 11 p.m. on Le Ponant) to answer all your needs, such as room service, etc.
The excursion office: the excursion team is available at all times to tell you about the onshore programmes, organise group or private excursions and to manage transfers at the start or end of the cruise.
On Le Ponant, the receptionist will answer all your questions about excursions.
The outdoor areas on our ships, comfortable and conducive to relaxation, have been designed to merge into the sublime scenery and surroundings of the sea and horizon. There is a heated seawater pool featuring its own sun lounge on the top deck of our sister ships (Le Boréal, L’Austral, Le Soléal and Le Lyrial) and on the third deck of the PONANT EXPLORERS (Le Lapérouse, Le Champlain, Le Bougainville, Le Dumont-D’Urville, Le Jacques Cartier and Le Bellot). Le Ponant is equipped with a 400 m² (4,300 ft²) sun deck.
On board all our ships, a shop is open during sailing. It offers a selection of presents and souvenirs: clothing, jewellery, beauty products, postcards and accessories.
All our ships feature an onboard spa. Equipped with massage cabins and a Turkish bath (Sister ships) or a sauna (Explorers), the spa offers a wide choice of top-of-the-range treatments provided in association with SOTHYS™ or CLARINS (Le Bellot and Le Jacques-Cartier only), leading French spa and wellness centre brands.
Discover a range of facial treatments, aromatic baths, exfoliation and body massage treatments designed to provide moments of complete relaxation. You can also supplement your beauty ritual with additional services such as hair-removal, makeovers, manicures and pedicures.
Prices and details of services in the PONANT Yacht Spa menu.
The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.
Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.
Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.
Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.
** These services are not free of charge and are billed directly to your stateroom account.
Closed spaces such as the lounges, the dining room, the staterooms and the reception are non-smoking areas. We invite you to smoke in designated outdoor parts of the ship.
Adapters are provided on board, they are available at the reception office of our ships.
European Standard Sockets
The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.
Children under one year of age shall not be authorised to embark on the ships.
For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.
On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.
On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.
Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board
The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.
A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.
Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.
There is a doctor on board available to the passengers on all our ships:
Medical Consultations
There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.
Special Medical Treatment
If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.
Seasickness
Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.
Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:
Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.
If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.
Technical Accessories
We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.
We advise our passengers to wear casual and elegant outfits at their convenience, and more formal attire for the Captain’s Dinner.
Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.
Clean Ships
We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:
Wastewater
All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.
Waste
We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.
Single-use plastics
We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.