Itinerary
Oman’s capital city is hemmed in on one side by spectacular jagged-peaked mountains and on the other by royal blue sea. The architecture is a traditional, sophisticated arabesque blend of white-washed, low-rise buildings surrounded by manicured palms, intricately designed domes set atop the minarets of the mosques, sand-colored villas, a surprising blend of modern art installations, like a giant incense burner that towers over the Corniche, and ancient forts set in the rocky hills. Though tradition abounds, from distinct, local cuisine to the widely worn national dress, the dishdasha, Muscat is a completely modern city, featuring opulent luxury hotels, international restaurants, excellent cellular and data service, sprawling shopping malls, pristine beaches, lively nightlife, world-class performing arts, and a highly educated population, most of whom speak English, Arabic, and often Hindi. Muscat is the ideal base for exploring other areas of the country since many of the most desirable destinations are within a few hours’ drive.
Once a central trading port for East Africa and India, Sur was also renowned for the wonderful wooden ships it produced. Having lost some of its prestige when the French completed the Suez Canal in the 19th century, and struck by a cyclone in 2007, the city has nevertheless retained its scenic dunes and crystal waters. Sur’s most recognisable monument today is the Ras al Haad castle, a gem of Islamic architecture built in the 13th century to protect locals from Christian attacks, and which now serves as a regional political centre. While in town, science aficionados will be lured by the impressive Ras Al Jinz Scientific & Visitor Center, offering modern facilities and apps to discover the local wonders of fauna and flora. Alternatively, for an in-depth discovery of the city’s history, the maritime museum is an excellent choice.
See Khasab’s jutting fjords, and the dolphins playing in the emerald waters, and it’s forgivable to think you’ve stumbled across a surreal Norway. The burning sun and scorched earth, serve as a constant reminder that you’re a long way from Europe, however – although the Portuguese roots mean there’s a colonial tint to the city. Sitting on the Northern coast of Oman, reaching across towards Iran, this is an isolated and fascinating destination to explore. The remote location, and limited infrastructure here, until recent times, means Khasab has been left to live life at its own pace, and the city sings to its own song sheet. Even now you can see a blind eye being turned to the smugglers who whisk electronics across the Gulf to Iran, in small speed boats.
Doha (population 700,000) is the capital of the State of Qatar, an emirate occupying the small Qatar Peninsula bordered by Saudi Arabia to the south and otherwise surrounded by the Persian Gulf. Qatar was ruled by many different powers through the centuries, in fact historians have traced human habitation dating back 5000 years. From its earliest history, Qatar was a very important trade route connecting Mesopotamia and the Indus Valley. Among its occupiers were the Portuguese, the Ottomans and finally the British during the turbulent years of the 20th century. Qatar gained independence in 1971, and with resources from oil exportation, His Highness Sheikh Khalifa Bin Hamad made improvements in social programmes including education, health and housing. In 1995, his son, His Highness Sheikh Hamad Bin Khalifa Al-Thani assumed the throne and brought with him a modern and progressive approach that quickly transformed the country. Doha, home to 80 percent of the country’s population, was founded under the name of Al-Bida in 1850. It became the capital of the British protectorate of Qatar in 1916. When the nation gained its independence, Doha remained the capital. During the early 20th century, much of Qatar’s economy depended on fishing and pearling. But after the introduction of Japanese cultured pearls, Doha and the whole region suffered a decline. Only when oil was discovered, prosperity returned following World War II. Today, the country produces over 800,000 barrels of oil daily. Doha is situated halfway down the east coast of the peninsula. It is an intriguing mixture of old and new, with ultra modern architecture next to traditional souqs and historic forts. It boasts a university and the Qatar National Museum (currently closed for renovation), which opened 1975 in what was originally the ruler’s palace. As the country’s cultural and commercial centre, Doha enjoys excellent communications with the outside world through its modern seaport, airport and telephone links. The Al Jazeera Arabic satellite television news channel began broadcasting in 1996 with its headquarters in Doha. While Arabic is the official language, English is widely spoken. Please Note: Conservative dress is required when going ashore. As a rule, women should not wear miniskirts, shorts or sleeveless tops and men should always wear a shirt in public. Please do not photograph people without their permission, especially women.You may not take pictures of government buildings, embassies or anything military in nature, including airports.
Just a few decades ago, Abu Dhabi, the island capital of the United Arab Emirates, was a small fishing village with houses made of mud-brick and palm fronds. Today, as a result of revenue from oil, Abu Dhabi is one of the world’s richest cities, with wide, tree-lined okulevards, lush green parks, gushing fountains and imposing skyscrapers. Somewhat of a dichotomy, Abu Dhabi is a combination of ultra-modern sophistication and Arab mystique, with friendly and hospitable people offering a warm welcome to visitors. Abu Dhabi’s history originated in the 18th century, when, according to legend, a group of tribesmen pursuing a gazelle came upon a freshwater well which they named Abu Dhabi, or “Father of the Gazelle”. In the 19th century, the first fort was built over this well by a sheikh of the Al-Nahyan dynasty. The fort’s name is Al Husn Palace, also known as Old or White Fort, and it is one of the few buildings in Abu Dhabi that is more than 25 years old. Its whitewashed walls are eye-catching amid the backdrop of today’s skyscrapers. Presently, it is home to the Cultural Foundation and serves as a documents centre. Abu Dhabi had little significance until the discovery of vast oil reserves in the late 1950s and early 1960s. In the years following, the city’s economy and infrastructure developed rapidly and changed Abu Dhabi beyond recognition.
Just a few decades ago, Abu Dhabi, the island capital of the United Arab Emirates, was a small fishing village with houses made of mud-brick and palm fronds. Today, as a result of revenue from oil, Abu Dhabi is one of the world’s richest cities, with wide, tree-lined okulevards, lush green parks, gushing fountains and imposing skyscrapers. Somewhat of a dichotomy, Abu Dhabi is a combination of ultra-modern sophistication and Arab mystique, with friendly and hospitable people offering a warm welcome to visitors. Abu Dhabi’s history originated in the 18th century, when, according to legend, a group of tribesmen pursuing a gazelle came upon a freshwater well which they named Abu Dhabi, or “Father of the Gazelle”. In the 19th century, the first fort was built over this well by a sheikh of the Al-Nahyan dynasty. The fort’s name is Al Husn Palace, also known as Old or White Fort, and it is one of the few buildings in Abu Dhabi that is more than 25 years old. Its whitewashed walls are eye-catching amid the backdrop of today’s skyscrapers. Presently, it is home to the Cultural Foundation and serves as a documents centre. Abu Dhabi had little significance until the discovery of vast oil reserves in the late 1950s and early 1960s. In the years following, the city’s economy and infrastructure developed rapidly and changed Abu Dhabi beyond recognition.
Dubai sits on a golden sandy coastline in the Arabian Gulf, where the warm azure waves of the sea meet the desert. A high-rise oasis, this city is a pleasure-dome surrounded by dunes; one of the most fashionable on the planet thanks to its ability to satisfy the needs of legions of demanding vacationers. Dubai is about having fun—and it’s one big adult playground.Nature plays her part here, with year-round sunshine, gorgeous beaches, dramatic arid landscapes, and warm waters, but it’s the man-made attractions that make Dubai so alluring. You can launch yourself into high-adrenaline desert adventures, diving and water sports, and some of the world’s best golf courses. The 5-, 6-, and 7-star hotels offer the ultimate in luxury, and the party scene is hot. Shopping malls are the biggest in the world and are packed full of high-class merchandise. And with hundreds of restaurants with cuisine from around the world, you can munch your way from Mexico to Malaysia.Dubai is an Arab country with a long history as a trading port. Traces of its traditional life, customs, and architecture can still be seen and explored, but today and tomorrow are much more important than yesterday. Almost every building in this metropolis is less than 20 years old and the most dramatic developments—groundbreaking megaprojects—have just been completed or are still under construction.The city is certainly unique. Islam is its anchor, but it has opened its doors to the rest of the world and has invited them in to work, rest, and play, which creates a truly international atmosphere. Unashamedly modern and materialistic, life here takes place at breakneck speed. The landscape is stark, the confidence is sky high, the can-do spirit is palpable, and the bling is in your face. Dubai produces strong reactions in people, but one thing is certain—love it or loathe it—you will not forget it. It is without a doubt, one of the world’s true must-see destinations.Shisha: Smoke Without Fire. Emirati men love socializing, but as they don’t drink alcohol they get together over coffee and shisha instead of a drink at the bar after work. The shisha, or hookah, is a smoking device, usually made of glass, that filters smoke through water before it reaches the smoker’s mouth. Shisha tobaccos are aromatic and are often mixed with apple, cinnamon, or cherry, so their taste isn’t as strong as other tobaccos. Smoking shisha is said to induce relaxation—but you’ll have to decide if it’s for you!
Services provided
- 24-hour room service
- Inclusive Wifi internet access (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Diptyque Paris top-of-the-line bath products
- Minibar
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Private return transfer
- Priority boarding
- Champagne and fruit basket on arrival
- Butler service
- An assortment of sweet or savoury canapés and fruit basket every day
- A lounge with armchair, double sofa bed (160 x 190 cm), and second TV
- A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A bathroom with shower, Balneo bathtub and smart mirror
- A one-hour spa treatments per person (for 2 people) in the well-being space, chosen from the facial and body treatments on offer
- Included premium pass: access to a selection of premium spirits at the bar
- A private 40 m² terrace: 2 deckchairs, jacuzzi, and outdoor lounge area with sofa and armchair
- Two panoramic sliding bay windows
Services provided
- 24-hour room service
- Inclusive Wifi internet access (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Diptyque Paris top-of-the-line bath products
- Minibar
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Priority boarding
- Champagne and fruit basket on arrival
- Butler service
- An assortment of sweet or savoury canapés and fruit basket every day
- A bedroom with one king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge with sofa convetible to a double bed (160 x 190 cm), armchair, and second TV
- A bathroom with shower and Balneo bathtub
- A private 32 m² terrace with two deckchairs and four-seater dining table
- 2 panoramic sliding bay windows
Services provided
- 24-hour room service
- Inclusive Wifi internet access (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Diptyque Paris top-of-the-line bath products
- Minibar
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
- In addition to the common services provided to all our suites and staterooms:
- Priority boarding
- Champagne and fruit basket on arrival
- Butler service
- An assortment of sweet or savoury canapés and fruit basket every day
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge area with chaise longue and armchair
- A bathroom with shower
- A private 8 m² balcony with two armchairs
- A panoramic sliding bay window
Services provided
- 24-hour room service
- Inclusive Wifi internet access (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Diptyque Paris top-of-the-line bath products
- Minibar
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
- In addition to the common services provided to all our suites and staterooms:
- Priority boarding
- Champagne and fruit basket on arrival
- Butler service
- An assortment of sweet or savoury canapés and fruit basket every day
- A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge with convertible sofa to a king-size bed (180 x 200 cm) or two single beds (90 x 200 cm), armchair, second TV, and sliding courtesy door
- Two bathrooms with shower
- A private 8 m² balcony with four armchairs
- Two panoramic sliding bay windows
Services provided
- 24-hour room service
- Inclusive Wifi internet access (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Diptyque Paris top-of-the-line bath products
- Minibar
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
- In addition to the common services provided to all our suites and staterooms:
- Champagne and fruit basket on arrival
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- An armchair and sofa (90 x 190 cm)
- A bathroom with shower
- A private 6 m² balcony with two armchairs
- A panoramic sliding bay window
Services provided
- 24-hour room service
- Inclusive Wifi internet access (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Diptyque Paris top-of-the-line bath products
- Minibar
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- One chaise longue
- A bathroom with shower
- A private 4 m² balcony with two armchairs
- A panoramic sliding bay window or glazed panoramic swing door
Services provided
- 24-hour room service
- Inclusive Wifi internet access (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Diptyque Paris top-of-the-line bath products
- Minibar
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
- A bathroom with shower
- A private 4 m² balcony with two armchairs
- A glazed panoramic swing door and rectangular window
Towards the rear of deck 4 you’ll find a panoramic restaurant large enough to accommodate all our passengers at one sitting. Offering a different concept than on our other ships, this space is open to the exterior and serves buffets of salads, desserts and cheeses. Our discreet and attentive staff provide a table service for hot meals.
- 260 m2 (2,800 ft²)
- Wine cellar
An exterior grill restaurant on deck 3 offering a relaxed ambiance and atmosphere:
- Deck 3
- Capacity: 70
- Views out over the pool deck
- Grilled meats and a variety of salads and desserts
Whether you wish to have breakfast in the privacy of your stateroom, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night*.
Excursions & land itineraries
Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.
Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.
You can access these trips by pre-booking two months before your departure date.
- Deck 2
- Much easier onboard access than on any other cruise ship
- Easier disembarking and embarking by Zodiac when participating in expeditions
- Swimming and bathing in the sea and various nautical sports, such as kayaking and paddleboarding
- Deck 6
- Library, internet space, bar, and live entertainment on certain evenings
- Direct access to the panoramic terrace
The outdoor areas on our ships, comfortable and conducive to relaxation, have been designed to merge into the sublime scenery and surroundings of the sea and horizon. There is a heated seawater pool featuring its own sun lounge on the top deck of our sister ships (Le Boréal, L’Austral, Le Soléal and Le Lyrial) and on the third deck of the PONANT EXPLORERS (Le Lapérouse, Le Champlain, Le Bougainville, Le Dumont-D’Urville, Le Jacques Cartier and Le Bellot). Le Ponant is equipped with a 400 m² (4,300 ft²) sun deck.
- A swimming pool offering panoramic views and equipped with a counter-current system
- A pleasant, attractive sun deck
- An exterior bar and lounge equipped with armchairs and sofas
The various different lounges allow passengers to meet up and share quality time together.
The main lounge is the ideal place to relax with a drink and enjoy the various activities that have been organised such as dancing classes or theme evenings.
The cosy piano bar is a panorama lounge with breathtaking views of the horizon.
The outside bar is a great space for relaxing and is handy for accessing the swimming pool* and its solarium.
The Main Lounge – Deck 3
- A 200 m² (2,150 ft²) main lounge
- Able to accommodate all our passengers at once for moments of shared conviviality, and as a venue for both daytime and evening shows and entertainment
The Theatre* is the most unique meeting space on board. It’s the largest space on the ship and regularly accommodates all the passengers. It plays host to shows and entertainment as well as conferences from our experts, naturalist guides and guests of honours. The Theatre makes every cruise unique and enriching thanks to its constant and very accessible events.
Settle comfortably into your seat and enjoy a range of different shows, concerts and performances organised by the professional dancers and musicians onboard.
Special musical evenings, dance evenings and culture and music quizzes are held In the Grand Salon lounge onboard Le Ponant. Additionally, traditional local music concerts, featuring styles such as Corsican polyphony and Caribbean steel band music, are performed out on deck in the open air by bands specially invited onboard for the purpose.
- 188-seat capacity
- Cutting edge audio and lighting technology
- LED stage background wall enabling the projection of ultra-high resolution media
On board all our ships, a shop is open during sailing. It offers a selection of presents and souvenirs: clothing, jewellery, beauty products, postcards and accessories.
Dedicated to leisure and relaxation, the libraries onboard all our ships stock a range of books and board games. This space is also equipped with Wi-Fi connected computers.
All the ships have a special area for children onboard known as the Le Kids Club. Books, television, board games and consoles (PS4 or Wii™) are all provided for their use and enjoyment.
A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.
On board the sisterships (Le Boreal, L’Austral, Le Soléal and Le Lyrial) and PONANT EXPLORERS, the reception desk and the excursion desk are arranged side by side to facilitate all your requests.
Reception: our receptionists can accommodate you 24 hours a day on all our ships (from 7 a.m. to 11 p.m. on Le Ponant) to answer all your needs, such as room service, etc.
The excursion office: the excursion team is available at all times to tell you about the onshore programmes, organise group or private excursions and to manage transfers at the start or end of the cruise.
On Le Ponant, the receptionist will answer all your questions about excursions.
- A 140 m² (1,500 ft²) space
- A reception/concierge service
- The excursions desk
- The onboard administrative services
- The sales office operated by our Customer Manager
- Our 50m² (540 ft²) shop selling a line of clothing, jewellery, beauty care products, postcards and various accessories.
- The facilities accessible to persons with reduced mobility
Every ship** in the PONANT EXPLORERS series features the Blue Eye. Located in the hull, below the waterline, this unique multi-sensory lounge that is unique to Ponant cruises plunges you into the heart of underwater life. Sight, hearing, and sensations… With digital screens, hydrophones and Body Listening sofas, you can experience the complete and unprecedented spectacle offered by the seabed.
Accessible to all passengers and equipped with a bar, the Blue Eye is an exceptional place to share a drink in a unique atmosphere.
From the moment you board and throughout your cruise, your unlimited drinks are included*, at any time of the day. A drink with friends at the bar, refreshments on your return from an excursion or in the calm of your Stateroom’s balcony: enjoy a large selection of beverages (mineral waters, cold drinks, cruise wines, beer, champagne, spirits, coffee, tea). A selection of premium alcoholic drinks is also available “à la carte”.
*It doesn’t include premium alcoholic drinks indicated in the Bar Menu. It is valid only for individual personal consumption, without limitations.
Wellness area – Deck 7
- Spa in partnership with SOTHYS™: massage and treatment cubicles, beauty care cubicle
- KÉRASTASE / L’Oréal Paris hair salon
- Free access sauna (open during the day)
- Gym (open during the day)
The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.
Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.
Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.
Because it’s important to reach new generations and make children aware of environmental protection issues from an early age, PONANT has joined forces with the Maud Fontenoy Foundation to help run its Ocean Explorers club for children. In total this summer, 17 cruises will offer children aged 4 to 13 a programme of activities dedicated to the ocean protection theme.
Raising awareness of oceans protection from an early age
The Maud Fontenoy Foundation is providing PONANT’s activity teams with fun educational kits, activity sheets and videos highlighting why oceans need to be protected. From creative activities (drawing, painting, a giant map of the world to colour in, etc.) to meditation initiation sessions, the programme is very varied. And from 2023, it will also include fun educational workshops on the water cycle, biodiversity, astronomy, and geology.
Children aged 4-13 will have the opportunity to do excursions such as watersports, beach games and swimming, treasure hunts, and even guided tours. For larger groups, a naturalist guide will join the team running the sessions and give a talk on local fauna and flora.
Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.
** These services are not free of charge and are billed directly to your stateroom account.
Closed spaces such as the lounges, the dining room, the staterooms and the reception are non-smoking areas. We invite you to smoke in designated outdoor parts of the ship.
Adapters are provided on board, they are available at the reception office of our ships.
European Standard Sockets
The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.
Children under one year of age shall not be authorised to embark on the ships.
For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.
On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.
On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.
Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board
The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.
A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.
Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.
There is a doctor on board available to the passengers on all our ships:
- The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
- The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
- During the excursions, the passengers are accompanied by a doctor or a nurse.
- There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
- The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.
Medical Consultations
There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.
Special Medical Treatment
If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.
Seasickness
Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.
Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:
- Specially designed staterooms;
- Access ramps allowing easy movement in communal areas;
- Posters, signage and stateroom numbers are translated into Braille.
Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.
If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.
Technical Accessories
We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.
We advise our passengers to wear casual and elegant outfits at their convenience, and more formal attire for the Captain’s Dinner.
Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.
Clean Ships
We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:
- Our entire fleet is Clean Ship certified by the Bureau Veritas. This certification guarantees that our ships fulfil very precise criteria: emissions levels, waste processing, waste water etc.
- In 2020, PONANT was recognised as “the cruise operator with the greenest fleet in the world in terms of airborne emissions” by the German NGO, NABU.
- PONANT was awarded the Prix des Palmes du Tourisme Durable 2020 (Prize for Sustainable Tourism) in the “Voyage” category for the elimination of heavy fuel oil in favour of LS MGO.
- In 2019, PONANT became the first European cruise company to obtain the North American Green Alliance certificate. This certifies that its members have adopted practices and technologies that are respectful towards the environment.
- PONANT is also a signatory of the Charte Bleue from Armateurs de France, which commits the maritime sector to act to protect the marine environment.
Wastewater
All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.
Waste
We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.
Single-use plastics
We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.
And so that everyone’s tastes are catered to, special menus are available on request for guests with specific dietary requirements (low-fat, vegetarian, gluten-free, etc).
- Spa
- Fitness Centre
- The Hairdressing Salon
- Panoramic Lounge
- Art Gallery/Photo Video
- Privilege Suites
- Grand Deluxe Suites
- Deluxe Suties
- Prestige Suites
- Prestige Staterooms
- Bridge
- Owners Suites
- Privilege Suites
- Deluxe Suites
- Prestige Suites
- Prestige Staterooms
- Accessible Staterooms
- Restaurant
- Deluxe Suites
- Prestige Staterooms
- Theatre
- Medical Centre
- Reception Desk
- Excursions Desk
- Shop
- Main Lounge
- Pool
- Grill
- Deluxe Suites
- Deluxe Staterooms
Get in touch with our team to start planning
Call and speak to a member of our experienced team today on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.
Alternatively, leave your details and our team will get back to you as soon as possible.