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Itinerary
Sprawling Reykjavík, the nation’s nerve center and government seat, is home to half the island’s population. On a bay overlooked by proud Mt. Esja (pronounced eh-shyuh), with its ever-changing hues, Reykjavík presents a colorful sight, its concrete houses painted in light colors and topped by vibrant red, blue, and green roofs. In contrast to the almost treeless countryside, Reykjavík has many tall, native birches, rowans, and willows, as well as imported aspen, pines, and spruces.Reykjavík’s name comes from the Icelandic words for smoke, reykur, and bay, vík. In AD 874, Norseman Ingólfur Arnarson saw Iceland rising out of the misty sea and came ashore at a bay eerily shrouded with plumes of steam from nearby hot springs. Today most of the houses in Reykjavík are heated by near-boiling water from the hot springs. Natural heating avoids air pollution; there’s no smoke around. You may notice, however, that the hot water brings a slight sulfur smell to the bathroom.Prices are easily on a par with other major European cities. A practical option is to purchase a Reykjavík City Card at the Tourist Information Center or at the Reykjavík Youth Hostel. This card permits unlimited bus usage and admission to any of the city’s seven pools, the Family Park and Zoo, and city museums. The cards are valid for one (ISK 3,300), two (ISK 4,400), or three days (ISK 4,900), and they pay for themselves after three or four uses a day. Even lacking the City Card, paying admission (ISK 500, or ISK 250 for seniors and people with disabilities) to one of the city art museums (Hafnarhús, Kjarvalsstaðir, or Ásmundarsafn) gets you free same-day admission to the other two.
The transit through the Sound is one of this voyage’s highlights. Connecting the Labrador Sea with the Irminger Seat, Prince Christian Sound or “Prins Christian Sund” in Danish is named after Prince (later King) Christian VII (1749-1808). 100 km (60 miles ), long and at times just 500 m (1500 ft) wide, this majestic and spectacular fiord throws you back into a Viking era – flanked by soaring snow-topped mountains, rock-strewn cliffs and rolling hills, it is as if time has stood still and one easily forgets that this is the 21st century. As you marvel at the sheer size of the mountains that surround you, with the Arctic waters lapping deceptively at the hull, revel in the silence enveloping you. Icebergs float serenely by, carrying with them the ages of time. Be sure to wear warm clothing as this is one spectacle that you do not want to miss.
The largest town in southern Greenland, Qaqortoq has been inhabited since prehistoric times. Upon arrival in this charming southern Greenland enclave, it’s easy to see why. Qaqortoq rises quite steeply over the fjord system around the city, offering breath-taking panoramic vistas of the surrounding mountains, deep, blue sea, Lake Tasersuag, icebergs in the bay, and pastoral backcountry. Although the earliest signs of ancient civilization in Qaqortoq date back 4,300 years, Qaqortoq is known to have been inhabited by Norse and Inuit settlers in the 10th and 12th centuries, and the present-day town was founded in 1774. In the years since, Qaqortoq has evolved into a seaport and trading hub for fish and shrimp processing, tanning, fur production, and ship maintenance and repair.
Around the year 1000, Vikings from Greenland and Iceland founded the first European settlement in North America, near the northern tip of Newfoundland. They arrived in the New World 500 years before Columbus but stayed only a few years and were forgotten for centuries. Since the settlement’s rediscovery in the last century, the archaeological site has brought tourism to the area. Viking themes abound but so do views, whales, icebergs, fun dining experiences, and outdoor activities. L’Anse Aux Meadows on the northern tip of the island of Newfoundland is a remote community of just 40 people, with St Anthony, 40 minutes away, having a population of only 3,500. The region is locally famous for springtime polar bears, nesting eider ducks, the northern extreme of the Appalachians at nearby Belle Isle, numerous spring and summer icebergs, and a rich ocean fishery. L’Anse Aux Meadows National Historic Site is the UNESCO World Heritage Site that tells the story of Leif Erickson and the first Europeans in the new world. This site is often the keystone attraction for cruises themed around the Vikings. Discovered in 1960, it is the site of a Norse village, the only known one in North America outside of Greenland. The site remains the only widely-accepted instance of pre-Columbian trans-oceanic contact, and is notable for possible connections with the attempted colony of Vinland established by Leif Ericson around 1003, or more broadly with Norse exploration of the Americas. The root of the name “L’Anse aux Meadows” is believed to have originated with French fishermen in the area during the nineteenth and twentieth centuries, who named the site L’Anse aux Meduses, meaning ‘Jellyfish Bay’.
Acclaimed for its unearthly landscape, Woody Point is probably as close to Mars as you will ever get in this lifetime. Situated on the west coast of the island, the Tablelands behind Woody Point in the Gros Morne National Park are composed of peridotite — like much of the surface of Mars — and NASA, the Canadian Space Agency, plus others are studying this unique land form searching for insights into possible bacterial life on the red planet. The story of the Tablelands earned Gros Morne its World Heritage Site status from UNESCO in 2010, and the area remains a geological wonder, showcasing a time when the continents of Africa and North America collided. When the plates struck 485 million years ago, the peridotite was pushed to the surface, and remained above sea level. The rock lacks the nutrients to sustain plant life, thus giving the Tablelands a barren, isolated appearance. As the name suggests, the flat topped mountains dwarf the tiny village (population 281!), yet Woody Point has retained its character and the historic houses and buildings dating from 1870 have been beautifully maintained.
Havre St. Pierre is a tiny seaside port on the north shore of the Saint Lawrence River in Quebec. It was settled in 1857 by Acadians from the Magdalen Island, and still today locals speak a dialect more similar to Acadian French than to Quebec French. It was originally called Saint-Pierre-de-la-Pointe-aux-Esquimaux until 1927, when it was officially shortened to Havre St Pierre. Until recently the local economy relied mainly on fishing and lumbering, today it is mainly a titanium ore-transhipment port. Nearby is one of the world’s most amazing natural phenomena – the Mingan Archipelago. They are the largest group of erosional monoliths in Canada, and were declared a Nation Park in 1984. These limestone monoliths have formed over thousands of years by wave action, strong winds and seasonal freezing and thawing. The result is a unique set of large limestone sculptures.
Just after visiting Saguenay, the wonderful Saguenay River pours into the massive St. Lawrence River. Before then, however, it slices through one of the world’s most southerly fjords and dense forests of towering pine trees. The nature watching here is nothing short of sublime, with outdoor spots like the Parc National du Fjord-du-Saguenay offering panoramic vistas and sandy river-beaches. Island-sized blue whales cruise through the waters of the mighty rivers, and flick gallons of water into the air effortlessly with a single swish of their colossal tails. With hiking, kayaking and cycling opportunities inviting you to explore the spectacular scenery – you’ll find endless ways to fall in love with this majestic outdoor escape. In fall, gorgeous colours ripple through the foliage, and in doing so, they provide one of nature’s greatest performances.
Sitting on the natural junction where the River Saguenay unloads into the massive Saint Lawrence, a visit to strategically located Tadoussac leaves you fantastically placed to explore some of Quebec’s finest history, wildlife and scenery. Sail a little further up the Saguenay, and you’ll be confronted by the glorious Saguenay Fjord, as you cruise through verdant hills of dense forestry, and steep cliffs. Or, alternatively, voyage out onto the deep waters of the Saint Lawrence river, where you can spot the surface parting, as the world’s largest animals – blue whales – slowly emerge from the depths to gulp in air. With a fantastic supply of krill to tempt the whales, you can even spot the various species that visit from Tadoussac’s shoreline – just make sure you brush up on your whale knowledge beforehand, at the Marine Mammal Interpretation Centre.The town was the first trading post established by the French when they landed here, and it remains the oldest of the settlements still in existence. As the name suggests, Tadoussac’s Old Chapel, has an impressive history, and is North America’s oldest wooden chapel. You wouldn’t necessarily know it from the outside, however, as the charming little church gleams tidily with a fresh lick of cherry red and white paint.
Québec City’s alluring setting atop Cape Diamond (Cap Diamant) evokes a past of high adventure, military history, and exploration. This French-speaking capital city is the only walled city north of Mexico. Visitors come for the delicious and inventive cuisine, the remarkable historical continuity, and to share in the seasonal exuberance of the largest Francophone population outside France.The historic heart of this community is the Old City (Vieux-Québec), comprising the part of Upper Town (Haute-Ville) surrounded by walls and Lower Town (Basse-Ville), which spreads out at the base of the hill from Place Royale. Many sets of staircases and the popular funicular link the top of the hill with the bottom. Cobblestone streets, horse-drawn carriages, and elaborate cathedrals here are charming in all seasons. The Old City earned recognition as an official UNESCO World Heritage site in 1985, thanks largely to city planners who managed to update and preserve the 400-year-old buildings and attractions without destroying what made them worth preserving. The most familiar icon of the city, Fairmont Château Frontenac, is set on the highest point in Upper Town, where it holds court over the entire city.Sitting proudly above the confluence of the St. Lawrence and St. Charles rivers, the city’s famous military fortification, La Citadelle, built in the early 19th century, remains the largest of its kind in North America. In summer, visitors should try to catch the Changing of the Guard, held every morning at 10 am; you can get much closer to the guards here than at Buckingham Palace in London.Enchanting as it is, the Old City is just a small part of the true Québec City experience. Think outside the walls and explore St-Roch, a downtown hot spot, which has artsy galleries, foodie haunts, and a bustling square. Cruise the Grande-Allée and avenue Cartier to find a livelier part of town dotted with nightclubs and fun eateries. Or while away the hours in St-Jean-Baptiste, a neighborhood with trendy shops and hipster hangouts.
Canada’s most diverse metropolis, Montréal, is an island city that favors style and elegance over order or even prosperity, a city where past and present intrude on each other daily. In some ways it resembles Vienna—well past its peak of power and glory, perhaps, yet still vibrant and grand.But don’t get the wrong idea. Montréal has always had a bit of an edge. During Prohibition, thirsty Americans headed north to the city on the St. Lawrence for booze, music, and a good time, and people still come for the same things. Summer festivals celebrate everything from comedy and French music and culture to beer and fireworks, and, of course, jazz. And on those rare weeks when there isn’t a planned event, the party continues. Clubs and sidewalk cafés are abuzz from late afternoon to the early hours of the morning. And Montréal is a city that knows how to mix it up even when it’s 20 below zero. Rue St-Denis is almost as lively on a Saturday night in January as it is in July, and the festival Montréal en Lumière, or Montréal Highlights, enlivens the dreary days of February with concerts, balls, and fine food.Montréal takes its name from Parc du Mont-Royal, a stubby plug of tree-covered igneous rock that rises 764 feet above the surrounding cityscape. Although its height is unimpressive, “the Mountain” forms one of Canada’s finest urban parks, and views from the Chalet du Mont-Royal atop the hill provide an excellent orientation to the city’s layout and major landmarks.Old Montréal is home to museums, the municipal government, and the magnificent Basilique Notre-Dame-de-Montréal within its network of narrow, cobblestone streets. Although Montréal’s centre-ville, or Downtown, bustles like many other major cities on the surface, it’s active below street level as well, in the so-called Underground City–-the underground levels of shopping malls and food courts connected by pedestrian tunnels and the city’s subway system, or métro. Residential Plateau Mont-Royal and trendy neighborhoods are abuzz with restaurants, nightclubs, art galleries, and cafés. The greener areas of town are composed of the Parc du Mont-Royal and the Jardin Botanique.
Ship features
Owner's Suite
In addition to the common services provided to all our suites and staterooms:
- A private 430 ft² terrace with hot tub and lounge area with 2 deck chairs, sofa, and armchair
- Two sliding panoramic windows
- A bathroom with shower, spa bathtub, and smart mirror
- Concierge Service: tailor-made and fully customisable services, from your reservation until you return from your trip
- Butler service
- A private return transfer
- Priority boarding (depending on port of embarkation)
- Champagne and fruit on arrival
- A fruit basket every day
- A living room with a convertible sofa into a double bed, armchair, and TV
- One bedroom with king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- Included premium pass: access to a selection of premium spirits at the bar
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Grand Suite
In addition to the common services provided to all our suites and staterooms:
- A private 344 ft² terrace with two deck chairs and a dining table for four people
- Two sliding panoramic windows
- A bathroom with shower and spa bathtub
- Priority boarding (depending on port of embarkation)
- Butler service
- Champagne and fruit on arrival
- A fruit basket every day
- One bedroom with king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- A living room with a convertible sofa into a double bed, armchair, and TV
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Privilege Suite
In addition to the common services provided to all our suites and staterooms:
- A private 86 ft² balcony
- Sliding panoramic window
- Butler service
- Priority boarding (depending on port of embarkation)
- Champagne and fruit on arrival
- A fruit basket every day
- One king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- A lounge area with chaise lounge and armchair
- A bathroom with shower
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Prestige Suite
In addition to the common services provided to all our suites and staterooms:
- A private 86 ft² balcony with four armchairs
- Two sliding panoramic windows
- Champagne and fruit on arrival (Prestige Suite deck 6)
- Priority boarding (Prestige Suite deck 6)
- Butler service (Prestige Suite deck 6)
- A fruit basket every day (Prestige Suite deck 6)
- One bedroom with king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- A living room with a convertible sofa into a king-size or two single beds, armchair, TV, and a courtesy sliding door
- Two bathrooms with showers
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Deluxe Suite
In addition to the common services provided to all our suites and staterooms:
- Suites on Deck 6 have a 32 ft² private balcony with two armchairs Suites on Deck 5 have a 43 ft² private balcony with two armchairs Suites on Decks 3 and 4 have a private 64 ft² balcony with two armchairs
- Suites on Deck 3 have a panoramic glass door and porthole; suites on Decks 4, 5, and 6 have a sliding panoramic window
- One king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- An armchair and sofa
- A bathroom with shower
- Champagne and fruit on arrival for suites on Decks 5 and 6
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Upper Decks Balcony Stateroom
In addition to the common services provided to all our suites and staterooms:
- A private 4m² balcony with two armchairs
- Depending on the stateroom, either a sliding panoramic window or a glass door
- One king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- A chaise lounge
- A bathroom with shower
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Lower Deck Balcony Stateroom
In addition to the common services provided to all our suites and staterooms:
- A private 4m² balcony with two armchairs
- A porthole and glass door
- One king-size bed (180 x 190 cm) or two single beds (90 x 190 cm), and TV
- A bathroom with shower
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
The Nautilus
At the back of deck 4, you will find a gourmet restaurant and a wine cellar offering French and international cuisine. It can accommodate all guests in a single service for breakfast, lunch and dinner.
Le Nemo
In a relaxed atmosphere, the grill restaurant located on deck 3 welcomes you for breakfast and buffet lunches as well as themed dinners.
Room Service
Whether you want to fully enjoy your cabin for breakfast, savor a peaceful snack in the middle of the day, or have your meal in complete privacy, room service is at your disposal. Treat yourself to a moment of indulgence and enjoy a diverse menu available at any time of day and night.
Explorations
Because your desires for escape are many, we offer a range of explorations, each promising unique experiences. Timeless, Discoveries, or Expeditions: each collection offers a distinct and tailored approach, allowing you to experience your chosen destination as closely as possible.
Timeless
Preserved and authentic towns and villages, iconic or more secluded sites… Discover the cultural and gastronomic riches of your destination through the eyes of inspiring local guides and your onboard lecturer, experts in the regions visited.
Timeless: your experiences
- Disembarkation at the dock or by tender, excursions by air-conditioned bus or local transport, depending on the destinations
- One excursion per day and per stopover, accompanied by local guides
- Optional paid excursions, available depending on the port of call, to further explore the destination
- Lectures led by expert guides or distinguished guests
- Activities supervised by Kids Club staff for children aged 4 to 13, depending on departure times.
Discoveries
Explore your destination in all its facets: cultural, natural, historical or even gastronomic… Each itinerary is designed to offer you the best of your stopovers thanks to the expertise of local guides or naturalist guides, depending on the destination.
Discoveries: your experiences
- Disembarkations at the dock, by tender or Zodiac, excursions by air-conditioned bus or local transport, depending on the destination
- One activity per day and per stopover, accompanied by local guides or naturalist guides
- Optional paid excursions, available depending on the port of call, to further explore the destination
- Lectures given by tour guides, naturalist guides, or distinguished guests
Shipments
Sail to the most secluded shores on the planet. An all-inclusive immersive experience, co-created with local communities, accompanied by a team of naturalist guides passionate about the world’s wildlife, flora, and cultures. These experts share their knowledge through inspiring onboard lectures, Zodiac excursions, walks or hikes in small groups, and opportunities to connect with peoples whose traditions are thousands of years old.
The program for all excursions, both included and optional, is available eight months before departure. Booking takes place approximately two months before departure.
Experts by your side
Captains, expedition leaders, experienced naturalist guides, lecturers, wildlife photographers, personalities from the world of art, science, culture and gastronomy… Experts share their passions with you on board or on land.
Captains
Your captain is responsible for ensuring the smooth running of your journey on board. An expert in navigating polar or tropical waters, their announcements punctuate your day. And when wildlife appears on the horizon, do not hesitate to accept their invitation to join the outer decks for magnificent observations. Gala dinners are also unmissable opportunities to meet your captain and share with them your passion for travel.
Expedition leaders
Alongside the captain, the expedition leader conducts your exploration. They supervise the team of naturalist guides, ensure the safety of the proposed experiences, and adjust the highlights of your journey according to the navigation conditions, to reveal all the riches of these fascinating ecosystems.
Photo ambassadors
During some trips, having renowned photographers on board offers you the unique opportunity to participate in workshops, and conferences, and receive personalised advice to enhance your images.
Activity guides
Scuba diving, snorkelling, kayaking, polar hiking on foot or snowshoes, cross-country skiing, dog sledding… Whether it’s for an introduction or to deepen your practice, experience immersive activities led by certified guides, ambassadors of local cultures and communities.
Guests and partners
Dancers, musicians, writers, journalists, researchers, adventurers… Experts and prestigious partners share their passion, whether it is artistic or scientific.
Speakers
Art historians, journalists, ethnologists, naturalists… Every journey is a unique opportunity to learn more about the regions visited.
The Hydraulic Platform
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Deck 2
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Much easier onboard access than on any other cruise ship
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Easier disembarking and embarking by Zodiac when participating in expeditions
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Swimming and bathing in the sea and various nautical sports, such as kayaking and paddleboarding
The Observatory Lounge
Library, internet space, bar, occasional live entertainment, terrace: enjoy a 180° panorama of the horizon from the observatory lounge.
Swimming Pool
With its water blending into the surrounding landscapes, the pool is conducive to relaxing in the sun. From the marina platform, embark on your sea excursions or water activities in complete tranquility.
The Main Lounge Room
Tea room, bar, live music, dance floor, terrace: the main lounge is an essential meeting place throughout your journey.
Theatre
Comfortably seated, you can attend conferences given by the guests and teams of naturalists, as well as enjoy a variety of shows, concerts and performances by professional dancers and musicians.
Boutique
An extension of the journey and the ship, la Boutique offers an exclusive shopping experience with a wide range of technical and casual ready-to-wear and equipment, with or without PONANT personalization. It also features unique souvenirs to extend the journey back home, as well as jewelry, accessories and luxury items. Opening hours follow the voyage schedule, including days at sea, and all purchases on board are tax-free.
The Blue Eye
Located below the waterline of the ship, the Blue Eye is an innovative underwater lounge. Its design, inspired by the beauty of cetaceans, pays tribute to oceanographic environments.
Excursion Reception and Office
If you have not made a pre-booking before your cruise, you can book your excursions on board during one of the daily opening times of the excursion desk (timetables available in your daily program). It is only possible to pre-book one excursion per port day. If you would like to book a second excursion on the same day, please contact the excursion desk to check availability.
PONANT Studio
A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.
Open Bar
From the moment you board and throughout your cruise, your unlimited drinks are included*, at any time of the day. A drink with friends at the bar, refreshments on your return from an excursion or in the calm of your Stateroom’s balcony: enjoy a large selection of beverages (mineral waters, cold drinks, cruise wines, beer, champagne, spirits, coffee, tea). A selection of premium alcoholic drinks is also available “à la carte”.
*It doesn’t include premium alcoholic drinks indicated in the Bar Menu. It is valid only for individual personal consumption, without limitations.
The Spa
In partnership with SOTHYS™ and Davines®, the spa offers a wide range of treatments, massages, hairdressing services, as well as a hammam and a fitness room perfect for self-care and well-being.
The Gym
The fitness room offers a wide range of exercises suitable for all levels to train facing magnificent views.
The Hairdressing Salon
Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.
The Kids Explorers Club
During your cruise, PONANT EXPLORATIONS offers a program of activities dedicated to children, from 4 to 13 years old on our entire fleet.
A team of experienced facilitators on board offers daily manual activities, educational workshops, board games, introductory meditation sessions, and much more, as well as content specific to each itinerary and the number of participants.
Kid Explorers have the opportunity to extend this experience on land with the possibility of enjoying a tailor-made excursion, swimming outings, walks and scavenger hunts.
This program of activities will be offered to children every day. (The exact times will be communicated to you by the activity leaders.)
To best meet your needs, the schedule is adapted to your cruise itinerary. For more information, please contact the entertainment team beforehand.
The program of entertainment and activities is communicated daily in the logbook.
A welcome kit with gifts is offered to each child on board.
Laundry
Your staterllm attendant is at your disposal to provide a laundry service. It takes 24 to 48 hours to wash and iron your clothes. Only an ironing service can be provided on the same day. Dry cleaning is not possible, so we kindly ask you to only give us clothes that can be washed with water.
** These services are chargeable and billed directly to your cabin account.
Smoking Policy
Ships are non-smoking, even on accommodation balconies. Smoking is only allowed in designated outdoor areas of the ship.
Power Adapters
Electrical plug adapters are provided on board, they are available at the reception.
European Standard Sockets
The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.
Age Restrictions
Children under one (1 year old / 12 months) are not permitted on PONANT EXPLORATIONS cruises.
On Classic cruises, children are permitted from one (1 year old), with a maximum of five children aged one to six (1 to 6 years old) on board each voyage.
Children aged four years and older are welcome at the Kids’ Club when the service is offered on board.
In all cases and at all times, both on board or on land, children and young minors are the full and total responsibility of their parents or accompanying adults.
Languages
The languages spoken on board are French and English. The signage is in French and English. On some cruises, crew members also speak other languages.
Telephone
To reach a correspondent around the world, a satellite communication system is available to you. The cost of communications is charged directly to your account (pricing depends on the navigation zone). Calls from your correspondents can be transferred directly to your accommodation or to any common area on the ships. You can also send and receive faxes. Contacting reception.
Wi-Fi
You have free Wi-Fi internet access on board all ships (cabins and common areas). On the Sisterships (L’Austral, Le Lyrial, The Boréal, Le Soléal), one or more computers are available to you in the leisure areas. Thanks to the Starlink network provided by Marlink, PONANT EXPLORATIONS GROUP guarantees you quality Wi-Fi access, regardless of the location and navigation conditions.
Medical Facilities
There is a doctor on board available to the passengers on all our ships:
- The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
- The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
- During the excursions, the passengers are accompanied by a doctor or a nurse.
- There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
- The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.
Medical Consultations
Consultations, medical and surgical procedures, laboratory tests or medical imaging examinations (radiology) carried out on board by the doctor or nurse are subject to charges. The price may vary depending on the time and location of the consultation (at the onboard hospital or in the cabin). The cost of all procedures is displayed in the waiting room. Guests are also required to pay for any medications.
The ship’s doctor is unable to provide medical certificates and prescriptions. Only reports and invoices are issued, which can be used by the guest to claim a refund from their health insurance if their policy allows it.
Special Medical Treatment
If you have a special treatment, please inform the reservation service at the time of your registration, indicate it on the information form filled out before departure, then inform the crew on board at the time of boarding and bring your specific medications for the duration of the cruise.
Seasickness
Our ships (with the exception of Le Ponant and the Spirit of Ponant) are equipped with stabilisers fitted with dynamic fins that adapt to the movements of the ship. This system allows for anticipation and compensation for pitch and roll to provide great stability. Guests anticipating seasickness experience reduced symptoms and are surprised not to be inconvenienced.
Guests with reduced mobility
Only the Sisterships, the PONANT Explorers, Paul Gauguin and Le Commandant Charcot have been designed to accommodate passengers with reduced mobility.
- Staterooms specially designed on board the Sisterships, decks 3 (307), 4 (407) and 5 (509) 3 c for two people aged 18. in a wheelchair, with a double bed (180 x 200) cm) or two single beds (90 x 200 shower and toilet in the bathroom as well as a balcony of 4 2 (only for cabins on the decks 4 and 5) having a small ramp Wheelchair accessible,
- on board the PONANT Explorers, decks 4 (431) and 5 (527) 2 cabins for two people each at 27.5 2in a wheelchair, with a double bed (180 x 200) cm) or two single beds (90 x 200 sink, shower, and toilet in the bathroom, as well as a balcony of 4 Wheelchair accessible,
- on board the Commandant Charcot, points 6 (626 and 628) and 8 (818) 3 cabins for two people each of 28
- 2I’m accIin a wheelchair, with a double bed (180 x 200) cm) or two single beds (90 x 200 shower and toilet in the bathroom, as well as abalcony of 7.5.2 a small ramp Wheelchair accessible,
- on board the Paul Gauguin, bridge 4 (415 and 416) 2 cabins for two people each aged 21 in a wheelchair, with a double queen size bed (160 x 200) cm) only for the 416, and a double queen size bed (160 x 200 cm) or two single beds (80 x 200 cm) for the 415, shower and toilet in the bathroom, as well as.a window with panoramic view.
- Ramps providing easy access for movement in common areas.
- Posters, signage, and cabin numbers translated into braille.
Despite these arrangements, each passenger must be able to be autonomous or travel with a companion who can provide all the necessary assistance during their journey. If a person is not deemed sufficiently fit to travel safely, the company reserves the right to refuse their boarding. Landings in difficult areas or on zodiacs are subject to the approval of the captain, always with the passenger’s well-being and safety in mind.
Packing Tips
Technical Accessories
We recommend that you bring a ski mask, sunglasses, walking sticks, a waterproof backpack, binoculars, a technical watch, a mosquito net for the face (in the Arctic), and a waterproof pouch. These accessories are also available for purchase at the onboard shop.
Dress Code
Dress Code
We recommend wearing casual and elegant outfits, cocktail attire for gala evenings, and white or black and white attire for the Officers’ evening. Shorts and bermudas are not allowed in the evening at gourmet restaurants.
Expedition Cruise
For an expedition cruise, pack practical clothing and comfortable shoes. During your polar cruises, a polar parka in your size will be provided and boots in your size will be loaned to you.
Sustainable Development
Sustainable development is enshrined in the company’s statutes and is at the heart of the PONANT EXPLORATIONS GROUP project. Founded over 30 years ago by committed sailors, the company was born out of a desire to share the passion for the oceans and the treasures of the Earth. This responsibility commits us to engage in a respectful dialogue with the environment and the populations encountered, and to invest in various areas related to the preservation and enhancement of the natural and cultural heritage of polar and oceanic regions.
To learn more about our commitments to sustainable development and about the PONANT Foundation, visit the page. Engagements.
Clean Ships
We were among the first in the world to abandon heavy fuel. Our ships are equipped with electric diesel engines and SCR catalytic converters, which help reduce our emissions and fuel consumption. Our high polar exploration ship, Le Commandant Charcot, is a hybrid electric ship, powered by liquefied natural gas (LNG) and light fuel. Thanks to LNG, there is a reduction of -25% in CO2 emissions, -85% in nitrogen oxide emissions, and -95% in fine particle emissions. Every time we design a new ship, we equip it with the latest eco-technologies available, allowing us to maintain our position as a leader in the cruise industry in terms of the environment, surpassing international regulations in some aspects. This commitment is recognised by numerous independent organisations. If you would like to learn more, please visit our section on ‘labels, certifications, and distinctions’ on the Engagements page.
Wastewater
Wastewater is treated using processes that exclude the use of chemicals. The treated water is sometimes reused on board for technical purposes (laundry, deck washing…) and is used for the external cleaning of the ship.
Waste
We have optimised our organisation to reduce waste at the source, waste is still produced on board. Equipment adapted for sorting each type of waste is in place. This equipment helps reduce the stored volume and facilitates their recovery. We ensure complete traceability of this waste and have a valuation rate of 80% by 2026.
Single-use plastics
We have eliminated single-use plastics (such as straws, cups, food portions, laundry bags, etc.). A metal water bottle is provided to each guests during expedition cruises, and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.
Discover all our products in daily actions.
Special Diets
If you follow a specific diet (vegetarian, diabetic, low calorie, gluten-free, allergy…), it is essential to specify it when making your reservation. You will then receive adapted menus throughout your cruise.
Solo Travellers
Every season, we offer a wide range of cruises with ‘no single supplement’: you thus benefit from a double stateroom to yourself, at no extra cost. The onboard atmosphere is conducive to meeting and interacting with other guests, and the crew ensures your well-being and integration on board. Discover the cruises by consulting the single page offered.
Included on Every Cruise
A complete offer (excluding Spirit of PONANT and La Désirade¹)
SERVICES INCLUDED ON ALL OUR CRUISES
- Full board from arrival to departure day
- High-end gastronomy in all restaurants
- All drinks in restaurants, bars and minibars. All drinks are included² (selection of champagnes, wines and spirits, beers, cocktails, water, soft drinks, hot drinks)
- 24-hour room service
- Butler service for certain suites³
- Free and unlimited internet access on board
- Evenings, shows and other entertainment
- Access to the fitness area and the hammam or sauna, depending on the ship.
- All port and security fees
SERVICES INCLUDED DEPENDING ON THE TYPE OF CRUISE/SHIP
- Activities included, which may vary depending on the type of exploration:
- Timeless: one included excursion⁴ per person, per day and per stopover, led by local guides (visits to monuments, tastings of local products, etc.)
- Discoveries: one included activity per person, per day and per stopover, which can be either an included excursion⁴ led by local guides or an included activity led by naturalist guides
- Expeditions: one activity included per person, per day, per port of call, led by naturalist guides (hiking, zodiac excursions, etc.).
- Some more secluded ports of call, with few or no facilities, will be offered for independent exploration. Passengers will thus have the freedom to explore the area and enjoy activities on their own (swimming at the beach, shopping, restaurants, shows, etc.).
- Lectures by our naturalist guides or our destination expert (excluding sea voyages)
- Non-motorized water sports activities (excluding diving), such as kayaking on the Commandant Charcot or stand-up paddleboarding depending on the ship, are subject to weather and safety conditions, local authorizations, and the Captain’s agreement.
- Taxes for national parks and protected areas
- The accompaniment of a team of naturalist guides is provided only on expedition and discovery cruises; on land or, depending on the destination, during excursions and/or landings by Zodiac.
Butler Service
Attentive and discreet, your butler offers you a fully personalized service.
The butler service is reserved for passengers traveling in one of the suites located on deck 6 aboard the Sisterships, as well as in all suites of the Shipowner, Deluxe Suites, Privilege Suites, and Prestige Suites located on deck 6 aboard the PONANT EXPLORERS.
The PONANT app
Our app accompanies you in your preparations and during your stay on board. Find the services offered and the information that facilitates your journey.
Are you soon boarding with us?
Thanks to its app, PONANT accompanies you in your travel preparations, and then during your stay on board. Find our services and information that will make your cruise even easier.
Prepare your cruise with peace of mind
- Receive notifications to pre-book your programs before and after the cruise, as well as your excursions.
- Get a sneak peek of the captain and crew who will accompany you during your stay.
- Follow in real-time the positioning of the ship on which you will embark.
- Access your luggage checklist, the clothing outfits recommended by our experts for your destination, and the formalities to be expected before your departure.
- Check the steps of your journey and find out the details of the amenities in your cabin.
Once on board, the PONANT app makes all your procedures easier
- Use the guest mode to access onboard services without logging in.
- Find the highlights of your cruise, day by day.
- Add your favourite excursions to your wishlist.
- Check out the most beautiful photos from your cruise.
- Order your breakfast and room service from your smartphone.
- Conference schedules, spa relaxation sessions… All your important appointments on board are noted in your application.
Download the application
The companion of your next journey
Required Android version: 5.0 and later Required iOS version: 12.4 and later
Deck 7
- Spa
- Fitness Centre
- Hair Salon
- Sun Deck
Deck 6
- Observatory Lounge
- Library
- Art Gallery/Studio Ponant
- Privilege Suites
- Grand Suites
- Deluxe Suites
- Prestige Suites
- Upper Deck Balcony Staterooms
Deck 5
- Bridge
- Owners Suites
- Prestige Suites
- Deluxe Suites
- Privilege Suites
- Upper Deck Balcony Staterooms
Deck 4
- Restaurant
- Upper Deck Balcony Staterooms
- Deluxe Suites
Deck 3
- Theatre
- Medical Centre
- Reception Desk
- Excursions Desk
- Shop
- Main Lounge
- Grill
- Pool
- Marina
- Deluxe Suites
- Lower Deck Balcony Staterooms
Get in touch with our team to start planning
Our team will get back to you to provide you more information.
Need support now? Call and speak to a member of our team today for more details on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.