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Auckland is called the City of Sails, and visitors flying in will see why. On the East Coast is the Waitemata Harbour—a Māori word meaning sparkling waters—which is bordered by the Hauraki Gulf, an aquatic playground peppered with small islands where many Aucklanders can be found “mucking around in boats.”Not surprisingly, Auckland has some 70,000 boats. About one in four households in Auckland has a seacraft of some kind, and there are 102 beaches within an hour’s drive; during the week many are quite empty. Even the airport is by the water; it borders the Manukau Harbour, which also takes its name from the Māori language and means solitary bird.According to Māori tradition, the Auckland isthmus was originally peopled by a race of giants and fairy folk. When Europeans arrived in the early 19th century, however, the Ngāti-Whātua tribe was firmly in control of the region. The British began negotiations with the Ngāti-Whātua in 1840 to purchase the isthmus and establish the colony’s first capital. In September of that year the British flag was hoisted to mark the township’s foundation, and Auckland remained the capital until 1865, when the seat of government was moved to Wellington. Aucklanders expected to suffer from the shift; it hurt their pride but not their pockets. As the terminal for the South Sea shipping routes, Auckland was already an established commercial center. Since then the urban sprawl has made this city of approximately 1.3 million people one of the world’s largest geographically.A couple of days in the city will reveal just how developed and sophisticated Auckland is—the Mercer City Survey 2012 saw it ranked as the third-highest city for quality of life—though those seeking a New York in the South Pacific will be disappointed. Auckland is more get-up and go-outside than get-dressed-up and go-out. That said, most shops are open daily, central bars and a few nightclubs buzz well into the wee hours, especially Thursday through Saturday, and a mix of Māori, Pacific people, Asians, and Europeans contributes to the cultural milieu. Auckland has the world’s largest single population of Pacific Islanders living outside their home countries, though many of them live outside the central parts of the city and in Manukau to the south. The Samoan language is the second most spoken in New Zealand. Most Pacific people came to New Zealand seeking a better life. When the plentiful, low-skilled work that attracted them dried up, the dream soured, and the population has suffered with poor health and education. Luckily, policies are now addressing that, and change is slowly coming. The Pacifica Festival in March is the region’s biggest cultural event, attracting thousands to Western Springs. The annual Pacific Island Secondary Schools’ Competition, also in March, sees young Pacific Islander and Asian students compete in traditional dance, drumming, and singing. This event is open to the public.At the geographical center of Auckland city is the 1,082-foot Sky Tower, a convenient landmark for those exploring on foot and some say a visible sign of the city’s naked aspiration. It has earned nicknames like the Needle and the Big Penis—a counterpoint to a poem by acclaimed New Zealand poet James K. Baxter, which refers to Rangitoto Island as a clitoris in the harbor.The Waitemata Harbour has become better known since New Zealand staged its first defense of the America’s Cup in 2000 and the successful Louis Vuitton Pacific Series in early 2009. The first regatta saw major redevelopment of the waterfront. The area, where many of the city’s most popular bars, cafés, and restaurants are located, is now known as Viaduct Basin or, more commonly, the Viaduct. A recent expansion has created another area, Wynyard Quarter, which is slowly adding restaurants.These days, Auckland is still considered too bold and brash for its own good by many Kiwis who live “south of the Bombay Hills,” the geographical divide between Auckland and the rest of New Zealand (barring Northland). “Jafa,” an acronym for “just another f—ing Aucklander,” has entered the local lexicon; there’s even a book out called Way of the Jafa: A Guide to Surviving Auckland and Aucklanders. A common complaint is that Auckland absorbs the wealth from the hard work of the rest of the country. Most Aucklanders, on the other hand, still try to shrug and see it as the parochial envy of those who live in small towns. But these internal identity squabbles aren’t your problem. You can enjoy a well-made coffee in almost any café, or take a walk on a beach—knowing that within 30 minutes’ driving time you could be cruising the spectacular harbor, playing a round at a public golf course, or even walking in subtropical forest while listening to the song of a native tûî bird.
The population center of the Bay of Plenty, Tauranga is one of New Zealand’s fastest-growing cities. Along with its neighbor, Whakatane, this seaside city claims to be one of the country’s sunniest towns. Unlike most local towns, Tauranga doesn’t grind to a halt in the off-season, because it has one of the busiest ports in the country, and the excellent waves at the neighboring beach resort of Mount Maunganui—just across Tauranga’s harbor bridge—always draw surfers and holiday folk.
Situated almost equidistant between Christchurch and Dunedin, Timaru has oft been overlooked by those just needing to get from one city to another but more fool them! The town’s name comes from the Māori name Te Maru, meaning ‘place of shelter’ and the pretty town reveals not only stunning Middle Earth landscape and views to write home about, but an intact Victorian / Edwardian shopping precinct with many of the building being built in local volcanic bluestone. Understandably, beach life is very important here and the long ribbons of white sandy beaches and clean seas are perfect for a swimming, sunning and spoiling yourself! Voted one of New Zealand’s top 10 most loved beaches, Caroline Bay is simply a treasure. Built on the rolling hills created from the lava flows of the extinct Mt Horrible volcano, Timaru is a melting pot of culture, history, adventure and dramatic scenery. Art lovers too will not be left wanting as the city’s art gallery holds the third largest public art collection in the South Island. Walking enthusiasts will not want to miss one of the many walks along the coast or rivers that vary from short paved paths – ideal for pushchairs and wheelchairs to longer, more strenuous hikes. Well signposted and maintained, these tracks are especially beautiful in the autumn when the leaves are turning colour. And do not forget to be on the lookout for penguins, which will happily waddle alongside you some of the way!
Consistently rated among the “world’s most livable cities” in quality-of-life surveys, Melbourne is built on a coastal plain at the top of the giant horseshoe of Port Phillip Bay. The city center is an orderly grid of streets where the state parliament, banks, multinational corporations, and splendid Victorian buildings that sprang up in the wake of the gold rush now stand. This is Melbourne’s heart, which you can explore at a leisurely pace in a couple of days.In Southbank, one of the newer precincts south of the city center, the Southgate development of bars, restaurants, and shops has refocused Melbourne’s vision on the Yarra River. Once a blighted stretch of factories and run-down warehouses, the southern bank of the river is now a vibrant, exciting part of the city, and the river itself is finally taking its rightful place in Melbourne’s psyche.Just a hop away, Federation Square—with its host of galleries—has become a civic landmark for Melburnians. Stroll along the Esplanade in the suburb of St. Kilda, amble past the elegant houses of East Melbourne, enjoy the shops and cafés in Fitzroy or Carlton, rub shoulders with locals at the Victoria Market, nip into the Windsor for afternoon tea, or rent a canoe at Studley Park to paddle along one of the prettiest stretches of the Yarra—and you may discover Melbourne’s soul as well as its heart.
Consistently rated among the “world’s most livable cities” in quality-of-life surveys, Melbourne is built on a coastal plain at the top of the giant horseshoe of Port Phillip Bay. The city center is an orderly grid of streets where the state parliament, banks, multinational corporations, and splendid Victorian buildings that sprang up in the wake of the gold rush now stand. This is Melbourne’s heart, which you can explore at a leisurely pace in a couple of days.In Southbank, one of the newer precincts south of the city center, the Southgate development of bars, restaurants, and shops has refocused Melbourne’s vision on the Yarra River. Once a blighted stretch of factories and run-down warehouses, the southern bank of the river is now a vibrant, exciting part of the city, and the river itself is finally taking its rightful place in Melbourne’s psyche.Just a hop away, Federation Square—with its host of galleries—has become a civic landmark for Melburnians. Stroll along the Esplanade in the suburb of St. Kilda, amble past the elegant houses of East Melbourne, enjoy the shops and cafés in Fitzroy or Carlton, rub shoulders with locals at the Victoria Market, nip into the Windsor for afternoon tea, or rent a canoe at Studley Park to paddle along one of the prettiest stretches of the Yarra—and you may discover Melbourne’s soul as well as its heart.
Ship features
Crystal Penthouse Suite
Our largest suite, available in 2023 or 2020 designs, offers two walk-in wardrobes, separate living and dining areas with panoramic ocean views, a study, and a custom built-in bar. There is also a Jacuzzi bathtub with ocean views, separate shower, bidet, and guest bathroom. Enjoy unlimited dining at specialty restaurants, unlimited laundry services, and more.
DETAILS
- Large private veranda with teak furniture
- Spacious living room with TV, custom wool carpets, walnut floors, cabinetry and Swarovski® chandelier
- Dining area with panoramic ocean views
- Separate study
- Custom built-in bar
- Large bedroom with queen-size bed or twins, plus his and hers walk-in closets and TV
- Master bath with jacuzzi, ocean view, crystal sconces and Calacatta marble floors, separate shower and bidet
- Guest bathroom
SERVICES
- 24 hour in-suite dining
- Unlimited room service from Osteria D’Ovidio and Umi Uma
- Unlimited dining in Osteria D’Ovidio and Umi Uma
- Turndown service with handmade truffles
- Shoeshine service
- Assistance with packing and unpacking
- Free unlimited laundry and dry cleaning, 2nd day service
- In-suite cocktail parties
- Private transfer to and from ship up to 50 miles
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Junior Crystal Penthouse Suite
Redesigned in 2023, this luxurious suite features a walk-in wardrobe, separate living room and dining area, Jacuzzi bathtub, separate shower, bidet, and guest bathroom. Guests staying in this stylish home away from home enjoy unlimited dining at specialty restaurants, unlimited laundry services, afternoon canapés, flowers, binoculars, and a coffee maker.
DETAILS
- Large private veranda
- Spacious living room
- Dining area
- Two TV’s
- Sophisticated one-touch lighting and surround-sound system
- Separate bedroom area
- Vanity in bedroom
- Queen-size bed or twin beds with sumptuous bedding, and third berth
- Walk-in closet
- Refrigerator
SERVICES
- 24 hour in-suite dining
- Unlimited room service from Osteria D’Ovidio and Umi Uma
- Unlimited dining in Osteria D’Ovidio and Umi Uma
- Turndown service with handmade truffles
- Shoeshine service
- Assistance with packing and unpacking
- Free unlimited laundry and dry cleaning, 2nd day service
- In-suite cocktail parties
- Private transfer to and from ship up to 50 miles
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Sapphire Veranda Suite
Available in either a newly redesigned style with a walk-in shower or a classic design with a separate shower and bath, this elegant suite features a walk-in wardrobe, separate living room with sofa and dining area, and a private veranda. Enjoy special touches such as afternoon canapés, binoculars, a coffee maker, and complimentary laundry, dry cleaning, and pressing services.
DETAILS
- Private veranda
- Spacious living room
- Queen-size bed or twin beds with sumptuous bedding, and third berth
- Walk-in closet
- Two TV’s
SERVICES
- 24 hour in-suite dining
- Shoeshine service
- Assistance with packing and unpacking
- Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service
- Free pressing (5pcs/day), 2nd day service
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Aquamarine Veranda Suite
Available in either a newly redesigned style with a walk-in shower or a classic design with a separate shower and bath, this spacious suite features a private veranda, walk-in wardrobe, comfortable living area with sofa, and complimentary pressing service.
DETAILS
- Private veranda
- Sizeable living area
- Queen-size bed or twin beds with sumptuous bedding
- Vanity in dressing area
- Walk-in closet
- TV
- Sophisticated one-touch lighting and surround-sound system
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
- Free pressing (5pcs/day), 2nd day service
Double Guest Room with Veranda
Redesigned in 2023, this elegant guest room offers a private veranda, comfortable living area with sofa, walk-in shower, and a built-in wardrobe.
DETAILS
- Private veranda
- Spacious living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- Walk-in shower
- TV
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Double Guest Room with Ocean View
Redesigned in 2023, this stylish guest room features a comfortable living area with sofa, large picture window, walk-in shower, and a sleek built-in wardrobe.
DETAILS
- Large picture window
- Sizeable living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- Walk-in shower
- TV
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Single Guest Room with Ocean View
Redesigned in 2023 exclusively for solo occupancy, this stylish guest room offers a comfortable living area with sofa, large picture window, walk-in shower, and a sleek built-in wardrobe.
DETAILS
- Large picture window
- Sizeable living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- Walk-in shower
- TV
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Waterside Restaurant
Waterside is where the art of fine dining is elevated to breathtaking heights. Classic dishes are updated with a contemporary twist.
The main dining room features open seating and tables for two, four, and eight guests. Open for breakfast, lunch, and dinner. No reservations are required.
Umi Uma
UMI UMA is one of Crystal’s award-winning specialty dining offerings. Set in an elegantly modern setting and created by legendary Master Chef Nobuyuki (Nobu) Matsuhisa, dishes are inspired by the exotic array and traditions of the Orient.
Guests will again be able to dine on signature entrées such as Nobu-Style Black Cod, Grilled Chilean Sea Bass, Wagyu Beef Filet Steak, and some of the freshest sushi available at sea.
Beefbar
The most exciting flavors from the global street-food scene – Beef, Reef and Leaf – are fashioned from the freshest ingredients by creative chefs and served for sharing in stylish surroundings.
Beefbar’s curated menu features prime cuts from renowned regions, including Wagyu from Australia, Black Angus from the United States and and the flavorful Kobe beef from Japan. Each cut is meticulously chosen for its quality and flavor profile, ensuring a unique dining experience for every meat lover. Join us at sea to savor the finest beef, prepared with expert craftsmanship and served the Beefbar way, onboard Crystal’s ships.
– Beefbar is open for lunch and dinner
– Reservations are required for dinner
Osteria D'Ovidio
It’s the moment we’ve been waiting for – our new menu for Osteria d’Ovidio has arrived on Crystal Symphony and on Crystal Serenity. This exclusive collaboration with the Alajmo brothers signals a prestigious new era for our signature Italian restaurant. Massimiliano, the youngest chef ever to be awarded three Michelin stars, and Raffaele, CEO of the celebrated Alajmo restaurants in Italy, which include Le Calandre in Rubano, and Gran Caffè Quadri and Ristorante Quadri in St. Mark’s Square, Venice, have brought their unparalleled expertise to specialty dining on both ships. We can’t wait for you to try their dishes – exclusively on Crystal.
An unparalleled fine-dining experience courtesy of the Michelin-rated Alajmo brothers takes center stage at Osteria d’Ovidio. Named for our owner, Manfredi Lefebvre d’Ovidio, this restaurant specializes in show-stopping Italian cuisine. Reservations are required and are limited per sailing.
Every dish embodies passion, precision, and prestige, blending traditional Italian flavors with Chef Alajmo’s culinary approach, which emphasizes lightness and depth of flavor. You can choose from authentic regional dishes, signature creations from Le Calandre, and dishes inspired by Venetian cuisine. From a refined carbonara to lamb chops with a herb crust, there’s something to delight every palate.
Trident Grill
Enjoy a burger with a view. Our pool restaurant and grill offer a comfortable terrace highlighted by an elegant design, making it the perfect spot for outdoor dining.
The Trident serves lunch and snacks throughout the day – burgers, melts and strip steak cooked to order, crispy fries and salads.
The Bistro
A nod to the mythic bars and bistros of Paris. Celebrate the classics in this spacious and airy café that serves light bites from dawn to dusk.
The Bistro is a delightful daytime relaxing cafe that offers delicious light meals, with panoramic views of the sparkling sea.
The Vintage Room
The Vintage Room offers guided pairings and dinners highlighting the vast selection of wines in the ship’s onboard cellar. This intimate, innovative concept offers guests an education in fine wine and cuisine, allowing them to gain privileged insights into the art of enology. In addition to daytime tastings and discussions, guests may enjoy a variety of private wine-themed lunches and dinners by special arrangement with the Head Sommelier.
Scoops Gelato Bar
Enjoy authentic Italian gelato with a sea view, hand-crafted by the celebrated artisans at Badiani, using expertise perfected over generations since its founding in Florence, Italy, in 1932. Choose from more than 20 signature flavors, slow-churned with natural ingredients, including Buontalenti, Cioccolatissimo, and Stracciatella, as well as refreshing fruit sorbets.
Marketplace
This sophisticated buffet-style restaurant features a dizzying array of hot and cold choices for those who like a little of everything.
24 Hours In-Suite Dining
Enjoy a meal from the comfort of your suite while relaxing in Crystal comfort. Select from our inspired menu to delight you while you stay in, watch a movie or read a favorite book.
Tea Time
More information coming soon.
Tastes Kitchen & Bar
A new definition of traveling with taste. Sumptuous, regionally inspired tapas-style cuisine is the perfect combination of sophisticated style and casual dining.
Shore Excursions
There’s something for everyone
Our vast and varied collection of Crystal Shore Excursions continue to delight our guests. From themed experiences – cooking classes, flamenco dancing, and diving trips, to name but a few – to guided tours of historical sites in the company of experts, there’s something to suit all ages, interests, and fitness levels.
Take to the skies with a flight over Alaskan glaciers, roll up your sleeves with a cooking class in the Caribbean, or soar in a hot-air balloon over France’s wine country in Bordeaux. Whether you’re looking for adventure, relaxation, or both, our Crystal Shore Excursions will always deliver.
From Ship to Shore – Exclusive Destination Experiences by Abercrombie & Kent
Our new onshore experiences are crafted by experts
Crystal guests can now add exclusive By Abercrombie & Kent experiences to their cruise itinerary. From bear-watching in Canada to tea ceremonies in Japan, the thrill of safari in Africa or sunrise over Uluru in Australia, each itinerary has been carefully created to take full advantage of A&K’s network of experts, unlocking new and unforgettable ways of experiencing each destination.
OVERLAND ADVENTURES BY A&K
Hop off midway through your cruise to embark on an exhilarating multi-night experience on land, rejoining the ship at the next port. Travel through Australia’s epic landscapes, traverse the Great Wall of China, and go tiger-spotting in India – these soul-stirring journeys will stay with you forever.
PRE- AND POST-CRUISE EXTENSIONS BY A&K
Packed with expert insights and unique experiences, these short breaks can be enjoyed before or after your cruise. Experience a traditional tea ceremony in Tokyo, or marvel at sunrise over the Masai Mara – short is most certainly sweet.
The A&K x Crystal Expedition Cruise
For the first time, A&K’s renowned Expedition Team brings their expertise aboard Crystal ships, pairing acclaimed A&K destination and insider experiences with Crystal’s award-winning service, amenities and dining. This groundbreaking voyage is limited to just 50 guests, ensuring intimate group experiences, personalized attention, and exclusive access.
An A&K Cruise
This voyage marks the start of something truly special. For the very first time, we’re sailing an A&K Expedition Cruise aboard a Crystal ship, pairing our acclaimed Expedition Team, shore excursions and VIP experiences with the award-winning service, amenities and dining of Crystal Serenity — all on one groundbreaking, nine-night cruise. After kicking things off with two nights at the Anantara Palazzo Naiadi Rome Hotel, this inaugural voyage sails the iconic ports of Italy, Greece, Montenegro and Croatia, stopping to explore some of the world’s finest art, architecture, wines and cuisines along the way. With only 50 openings available, this is your chance to experience A&K Expedition Cruises and Crystal — together at last.
inclusions
- Engaging onboard lectures and workshops from our acclaimed Expedition Team
- Your choice of expertly guided A&K shore excursions
- Nine world-class dining options, including the only Nobu restaurant at sea
- Unlimited house drinks, including Champagne, onboard
- Airport Meet and Greet with Private Transfers
- 24/7 A&K On-Call Support
- English-speaking staff, including a doctor
- Complimentary Wi-Fi and use of an in-cabin tablet
- Ortigia bath amenities and Etro robes
- Laundry and shoeshine services
- Private balcony and butler service
- Crystal’s celebrated lineup of nightly onboard entertainment
The Studio
Enjoy lectures and enriching experiences in this intimate classroom setting.
Casino De Monte-Carlo
Le Casino de Monte-Carlo is offering a new and unique experience onboard. Place your bets on table games with the unique savoir-faire of Monaco’s world-famous casino or get excited to a dynamic range of slots to hit the jackpot. An ultimate way to embrace the thrill of the game in an elegant atmosphere adorned in the hues of the historical building.
Crystal Cove
An ideal refreshment stop any time of the day, and the perfect place to meet friends for a pre-dinner cocktail. Enjoy a variety of musical styles as the day turns into night.
Library
A well-stocked library containing over 2,000 books on a range of subjects from classics to popular biographies, history to contemporary mysteries. Plus enjoy an ample selection of magazines and board games perfect for poolside reading
Palm Court
Featuring large sky lights, floor-to-ceiling windows and a fabulous 270-degree forward view, this venue is perfect for afternoon tea, social gatherings and dancing.
Seahorse Pool
Our Seahorse Pool, with plenty of surrounding deck space to sunbathe, relax and read while enjoying a cool drink in the afternoon.
Apropos & Facets Onboard Shopping
Heighten the experience on board with a selection of fine jewelry, watches and cruise wear available in our arcade, alongside designer apparel. Make the most of being at sea with a selection of duty free items available.
Stardust Club and Supper Club
On selected evenings before and after dinner, this entertainment lounge features dancing, production spot shows, cabaret performances and other themed events. Additionally, on select nights, Stardust will open the doors for Supper Club for up to 116 guests to enjoy an evening show where they can dine and dance at the same time. Supper Club is by reservation only.
Pulse Night Club
An intimate lounge for a late-night drink, dancing or a place to let loose with karaoke.
Galaxy Lounge
Performances are the focal point here, with appearances by fantastic Broadway-style performers and headline entertainers. Drink service provided before each show.
Hollywood Theatre
The ship’s sleek cinema for recent-released movies, live sport events, guest lectures and religious services.
Connoisseur Club
An elegant space to indulge in the finest cigars and cognacs.
Computer University@Sea
Our innovative Computer lab onboard led by a team of tech experts.
Crystal Plaza
Crystal Plaza can be found on Deck 5.
Avenue Saloon
Signature piano bar with an intimate ambience. The perfect setting for a cocktail before and after dinner.
Bridge Lounge
The Bridge Lounge can be found on Deck 7.
Reception & Atrium
The Reception can be found on Deck 5.
Observation Deck
More information coming soon.
Crystal Aurōra Spa
Our spa offers a wide range of health and beauty services for ladies and gentlemen. There is a complete sauna and steam room facilities, as well as a variety of treatments, including aromatherapy, aqua meditation, exfoliation, reflexology and Swedish massage. Treatments are by appointment only.
Crystal Life Fitness
Our 3,000+ square-foot Fitness Center, Weight Room and Aerobics Studio feature an extensive line of professional weights and Technogym® exercise equipment, along with panoramic views. We also offer Wellness program with classes in yoga, mat pilates and spinning classes. Our ships’ full-time Fitness Director offers fitness advice and a variety of stretch and aerobic instruction.
Wimbledon Court (Paddle Tennis and Pickle Ball)
Hit the full-sized paddle tennis and pickle ball court for a friendly game. Crystal Serenity has two courts available.
Golf Driving Nets
Practice your golf-game with the expert coaching of our qualified PGA golf pro (available on most cruises). TaylorMade® clubs are available from the sports director or golf pro, and for personal use in port, you can head to the concierge desk to rent a set of clubs.
Table Tennis
Challenge a friend to a fun game of ping-pong on one of our tennis tables.
Fantasia & Waves
Specialized fun for junior cruisers.
Accessibility
Guests with limited mobility should be able to navigate the ship independently. We do not provide wheelchair assistance onboard, nor do we offer our wheelchairs for personal use (we may utilize one in case of an emergency). Assistance may be offered for embarkation and debarkation when visiting ports, based on availability. Please advise if your require this service in the Guest Information Form (GIF) prior to embarkation. Alternatively, you may opt to travel with a companion who can assist if needed.
We offer accessible guest rooms and accessible restrooms in the common areas of the ship. If you require the use of a wheelchair, you must provide your own wheelchair as those carried onboard are for emergency use only. For your convenience and comfort, we strongly encourage you to bring a collapsible wheelchair. If you need to use a wheelchair throughout your voyage or have any other requirements, contact our Onboard Guest Services team at obgs@crystalcruises.com prior to your voyage.
Service Animals
Only service animals will be permitted on select voyages. Animals that are not trained to do work or perform tasks are not considered to be service animals. Emotional support animals, which provide emotional support, well-being, comfort, or companionship to an individual with disabilities but are not trained to do work or perform tasks, are not considered to be service animals. Pets and other animals that are not service animals are not allowed on board. For more details, please contact obgs@crystalcruises.com.
Smoking Policy
At Crystal, we accommodate both smokers and non-smokers. Most areas onboard are non-smoking, however, designated smoking areas are available on select outdoor aft decks. Indoor smoking of cigarettes, cigars, or pipes is permitted only in the Connoisseurs Club. All suites – including verandas – are strictly non-smoking. For details on designated outdoor smoking areas, please consult Onboard Guest Services (OBGS) by phone on +1 (786) 464–4431 or on email at obgs@crystalcruises.com
Dress Code
Crystal Daytime Dress Code:
A less formal look allowing guests to feel comfortable during the day. Day Casual attire may be worn everywhere, including our restaurants (covered swimsuits may only be worn at Trident Grill, Beefbar, and Marketplace), until 18:00.
Suggestions for a Day Casual look:
Women
- Sundresses
- Elegant shorts
- Jeans
- T-shirts or blouses
- Linen clothing
- Swimsuits with cover-ups (when not poolside)
Men
- Shorts
- Jeans
- T-shirts or polo shirts
- Linen clothing
- Swim shorts with T-shirt or polo (when not poolside)
NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps and clothes bearing any offensive messaging are not permitted. Wearing shorts, flip-flops, or casual daytime attire in public areas and dining venues after 6pm is not allowed.
Evening Dress Code:
Evening Resort
A step up from Day Casual, after 18:00 we ask that guests adopt the more refined Evening Resort dress code.
Suggestions for an Evening Resort look:
Women
- Skirts
- Pants
- Blouses or sweaters
- Dark-wash jeans with no rips
Men
- Shirts
- Sweaters or smart designer sweatshirts
- Dark-wash jeans with no rips (only when accompanied with a jacket)
- Chinos
- Sports jacket, or blazer
NOTE: Please avoid flip-flops/sliders, swimwear, and hats
Formal Evening
Suggestions for a Formal Evening look:
Women
- Cocktail dresses or gowns
- Suits
- Evening skirts or pants with an elegant top
- Evening shoes
Men
- Suits or tuxedos
- Shirts
- Dress shoes
- Ties (optional)
NOTE: Formal Evening attire is mandatory in all dining venues, bars & lounges after 6.00pm except Beefbar, where it’s optional.
What is the dress code for shore excursions?
For your convenience, recommendations will be included in the Important Notes for each shore excursion at the bottom of the tour description page.
What is the dress etiquette for Beefbar?
We advise guests to follow our Day Casual etiquette until 6pm and our Evening Resort etiquette for a cocktail chic attire after 6pm. We recommend all guests follow the Dress Code Itinerary..
What is the dress etiquette for the casino?
We recommend the Evening Resort Etiquette for daytime visits and the Formal Dress Etiquette after 6pm.
Please avoid wearing flip-flops, sliders, swimwear, and shorts.
What's Included
WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE?
Our restaurants are complimentary except for The Vintage Room. Beefbar, our latest specialty restaurant, open for lunch and dinner, is also complimentary but requires reservations in the evening. Beefbar offers premium meat cuts such as Kobe & Wagyu at an additional cost. For our specialty restaurants, Umi Uma® and Osteria d’Ovidio, guests are entitled to the following complimentary reservations for up to two people per voyage:
- Up to 11 nights: One complimentary reservation at each restaurant
- 12 to 22 nights: Two complimentary reservations at each restaurant
- 23 or more nights: Three complimentary reservations at each restaurant
Guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited complimentary visits to these specialty restaurants.
Any additional reservations beyond the complimentary allowance will incur a charge of $50 per person.
WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS?
- Beverages including select fine wines, Champagne, premium spirits, and all non-alcoholic beverages, such as bottled water, soft drinks, and specialty coffees.
- At least one complimentary reservation to Osteria d’ Ovidio and one complimentary reservation to Umi Uma, as well as unlimited reservations to Beefbar, subject to availability.
- Butler service in all suites and guest rooms.
- Wi-Fi/Internet access in-room and throughout the ship, signal permitting
(Note: Enhanced Wi-Fi/Internet packages are available for purchase onboard)
IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER?
Dry cleaning will be included in select suite categories and detailed on your itinerary.
IS ROOM SERVICE INCLUDED?
An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.
Medical Needs
Our Medical facility is open from 8am – 11am and 3pm to 6pm. Doctor’s consultation hours are from 9am to 10am and 5pm to 6pm. Please be aware that consultations will incur an additional charge to your onboard account and are not included in your fare.
CAN I BRING OXYGEN ON BOARD?
If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen.
CAN I BRING A CPAP MACHINE?
The following devices are permitted on board:
- BIPAP machines, CPAP machines, Concentrators, and Nebulizers.
- You must bring your own equipment on board for personal use. Please hand-carry these items and do not place them in your checked luggage.
Language
The official language spoken on board is English. All officers, staff, and crew as well as local guides and regional specialists speak fluent English. All announcements and lectures will be presented in English.
Special Dietary Requirements
In most cases, we are happy to accommodate special dietary requirements. To help us provide the best possible experience, please inform our OBGS Team or your Travel Advisor of any allergies or dietary restrictions before your cruise departs. Additionally, be sure to include this information on your Guest Information Form (GIF) to ensure everything is properly noted.
Do your restaurants offer organic food on board?
At Crystal, we are committed to delivering an exceptional dining experience, sourcing ingredients from carefully vetted, local purveyors. We pride ourselves on selecting the finest, freshest products available. While we always prioritize quality, please note that we cannot guarantee that all food will be organic.
Do you have Kosher meals?
Kosher meals can be requested with advance notice at the time of the initial reservation. As we have limited availability, this must be requested no less than 90 days prior to sailing. We do offer kosher style and pre-packaged meals based upon availability. Please make our Onboard Guest Services team aware prior to sailing at obgs@crystalcruises.com.
Alcohol Policy
You may bring your own nonalcoholic or alcoholic drinks aboard. Please note that certain restrictions apply by country or destination.
Age Restrictions
The minimum age to sail on Crystal is six months old at the time of embarkation. Crystal reserves the right to limit the number of infants aged six months to two years.
Deck 13
- Sauna + Steam Room
- Aurora
- Fitness Center
- Glass Roof Over Beefbar
- Wimbledon Court Paddle Tennis And Pickleball
- Forward Observation Deck
- Elevator
Deck 12
- Marketplace Restaurant
- Washroom
- Beefbar
- Trident Grill
- Scoops Gelato Bar
- Seahorse Pool & Whirlpool
- Fantasia Children’s Playroom
- Waves Teen Center
- Tea Room
- The Palm Court
- Sunset Bar
- Elevator
Deck 11
- Crystal Penthouse Suite
- Sapphire Veranda Suite
- Aquamarine Veranda Suite
-
Launderette
- Elevator
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Deck 10
- Sapphire Veranda Suite
- Double Guest Room with Veranda
- Aquamarine Veranda Suite
-
Launderette
- Elevator
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Deck 9
- Junior Crystal Penthouse Suite
- Sapphire Veranda Suite
- Double Guest Room with Veranda
- Aquamarine Veranda Suite
- Launderette
- Elevator
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Deck 8
- Junior Crystal Penthouse Suite
- Double Guest Room with Veranda
- Sapphire Veranda Suite
- Launderette
- Elevator
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Deck 7
- Aquamarine Ocean View Suite (Accessible Suites)
- Double Guest Room With Veranda
- Single Guest Room, Ocean View
- Century Suite
- Cashier
- Uma Uma & Sushi Bar by Nobu Matsuhisa
- Bridge Lounge
- Vintage Room
- Library
- Osteria D’Ovidio
- Computer University@Sea
- The Studio
- Elevators
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Deck 6
- Main Stage
- Apropos
- Facets
- Avenue Of The Stars Boutiques
- Atrium
- Avenue Saloon
- Connoisseur Club
- Crystal Images
- Golf Driving Nets
- Pulse Night Club
- Elevators
- Stardust Club
- Stage
- Table Tennis
- Putting Green
- Hollywood Theatre
- Galaxy Lounge
- The Lounge
- Crystal Collection
- The Bistro
Deck 5
- Medical Center
- Bar
- Concierge Desk
- Crystal Cove
- Elevators
- Future Cruises & Loyalty Manager
- Reception
- Shore Excursion Desk
- Crystal Plaza
- Waterside Restaurant
Get in touch with our team to start planning
Our team will get back to you to provide you more information.
Need support now? Call and speak to a member of our team today for more details on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.