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Itinerary
Set on seven hills on the banks of the River Tagus, Lisbon has been the capital of Portugal since the 13th century. It is a city famous for its majestic architecture, old wooden trams, Moorish features and more than twenty centuries of history. Following disastrous earthquakes in the 18th century, Lisbon was rebuilt by the Marques de Pombal who created an elegant city with wide boulevards and a great riverfront and square, Praça do Comércio. Today there are distinct modern and ancient sections, combining great shopping with culture and sightseeing in the Old Town, built on the city’s terraced hillsides. The distance between the ship and your tour vehicle may vary. This distance is not included in the excursion grades.
Day itinerary:
The rhythm of Lisbon invites you to join its captivating dance. This splendid capital city on the banks of the Rio Teja offers a warm welcome and an unparalleled blend of architectural styles. Elegant outdoor cafés line the cobbled sidewalks. Turn-of-the-century funiculars climb the scenic hills. Find the UNESCO sites of the Tower of Belem and the Monastery of the Hieronymites. And, everywhere, the city engages you with its easy style and remarkable charm.
Believed to be the oldest town on the Iberian Peninsula, the Andalusian port of Cádiz enjoys a stunning location at the edge of a six-mile promontory. The town itself, with 3,000 years of history, is characterised by pretty white houses with balconies often adorned with colourful flowers. As you wander around be sure to take a stroll through the sizeable Plaza de Espãna, with its large monument dedicated to the first Spanish constitution, which was signed here in 1812. Cádiz has two pleasant seafront promenades which boast fine views of the Atlantic Ocean, and has a lovely park, the Parque Genoves, located close to the sea with an open-air theatre and attractive palm garden. Also notable is the neo-Classical cathedral, capped by a golden dome.
Day itinerary:
Cádiz is the most southern province of the Iberian Peninsula. It is extremely rich in natural beauty and some of the most important Natural Parks of Spain and Europe are found here including Sierra de Grazalema and los Alcornocales. Both are rich in flora and fauna, including species under threat of extinction. Many birds find their resting and feeding place here just after or before making the jump from or to Africa.
Tagged on to the end of Iberia, the intriguing British outpost of Gibraltar is dominated by a sandy peninsula and the stunning 1,400-feet-high limestone Rock. Although small, Gibraltar has always been seen as having great strategic importance on account of its advantageous position where the Atlantic meets the Mediterranean, just 12 miles from the coast of Africa. Ever popular with British holidaymakers, Gibraltar is very much a home from home, boasting excellent duty-free shopping in many familiar British high street shops. Please note: Gibraltar’s small size and narrow winding roads mean that excursions are operated by 22-seater mini-buses, accompanied by a driver/guide. Local health and safety regulations prohibit the carriage of walking aids and collapsible wheelchairs on these vehicles. If you do wish to bring a mobility aid, we can arrange the Rock Tour by taxi, which has extra space. If this suits your requirements, please advise the Tours and Travel office when you join the ship, as numbers are limited.
Day itinerary:
It’s an odd bit of Britain here at the toe of Spain, with Barbary apes and miles of tunnels as well as traditional red phone boxes. Legend says Gibraltar was one of the two pillars erected by Hercules to mark the edge of the world. Take the cable car to the top to see if you can see it from here. No, that’s not it. That’s just Africa. What a view.
As you sail into Malaga you will notice what an idyllic setting the city enjoys on the famous Costa del Sol. To the east of this provincial capital, the coast along the region of La Axarqua is scattered with villages, farmland and sleepy fishing hamlets – the epitome of traditional rural Spain. To the west stretches a continuous city where the razzmatazz and bustle creates a colourful contrast that is easily recognisable as the Costa del Sol. Surrounding the region, the Penibéetica Mountains provide an attractive backdrop overlooking the lower terraced slopes which yield olives and almonds. This spectacular mountain chain shelters the province from cold northerly winds, giving it a reputation as a therapeutic and exotic place in which to escape from cold northern climes. Malaga is also the gateway to many of Andalusia’s enchanting historic villages, towns and cities.
Day itinerary:
Here, on the shores of Costa del Sol, the Andalusian spirit thrives. Be sure to include an optional visit to see the brilliant and comprehensive collection of Picasso’s work at Museo Picasso Málaga, a tribute to this artistic genius in the city of his birth. Or you may choose to opt for a visit to the beautiful village of Mijas, where picturesque Andalusian country life creates some of the world’s best wines.
A Mediterranean city and naval station located in the Region of Murcia, southeastern Spain, Cartagena’s sheltered bay has attracted sailors for centuries. The Carthaginians founded the city in 223BC and named it Cartago Nova; it later became a prosperous Roman colony, and a Byzantine trading centre. The city has been the main Spanish Mediterranean naval base since the reign of King Philip II, and is still surrounded by walls built during this period. Cartagena’s importance grew with the arrival of the Spanish Bourbons in the 18th century, when the Navidad Fortress was constructed to protect the harbour. In recent years, traces of the city’s fascinating past have been brought to light: a well-preserved Roman Theatre was discovered in 1988, and this has now been restored and opened to the public. During your free time, you may like to take a mini-cruise around Cartagena’s historic harbour: these operate several times a day, take approximately 40 minutes and do not need to be booked in advance. Full details will be available at the port.
Day itinerary:
The walled town of Cartagena is a popular seaport with a large naval shipyard. The seashore offers a wide range of activities from windsurfing to good snorkeling to sailing. From Cartagena you can easily explore the ancient city of Murcia, the coastal resorts of Mazarrón, Cala Cortina, and Cabo de Palos or a little further north, the world famous resort of Mar Menor.
If you look north of the cathedral (La Seu, or the seat of the bishopric, to Mallorcans) on a map of the city of Palma, you can see around the Plaça Santa Eulàlia a jumble of tiny streets that made up the earliest settlement. Farther out, a ring of wide boulevards traces the fortifications built by the Moors to defend the larger city that emerged by the 12th century. The zigzags mark the bastions that jutted out at regular intervals. By the end of the 19th century, most of the walls had been demolished; the only place where you can still see the massive defenses is at Ses Voltes, along the seafront west of the cathedral.A torrent (streambed) used to run through the middle of the old city, dry for most of the year but often a raging flood in the rainy season. In the 17th century it was diverted to the east, along the moat that ran outside the city walls. Two of Palma’s main arteries, La Rambla and the Passeig d’es Born, now follow the stream’s natural course. The traditional evening paseo (promenade) takes place on the Born.If you come to Palma by car, park in the garage beneath the Parc de la Mar (the ramp is just off the highway from the airport, as you reach the cathedral) and stroll along the park. Beside it run the huge bastions guarding the Almudaina Palace; the cathedral, golden and massive, rises beyond. Where you exit the garage, there’s a ceramic mural by the late Catalan artist and Mallorca resident Joan Miró, facing the cathedral across the pool that runs the length of the park.If you begin early enough, a walk along the ramparts at Ses Voltes from the mirador beside the cathedral is spectacular. The first rays of the sun turn the upper pinnacles of La Seu bright gold and then begin to work their way down the sandstone walls. From the Parc de la Mar, follow Avinguda Antoni Maura past the steps to the palace. Just below the Plaça de la Reina, where the Passeig d’es Born begins, turn left on Carrer de la Boteria into the Plaça de la Llotja (if the Llotja itself is open, don’t miss a chance to visit—it’s the Mediterranean’s finest Gothic-style civic building). From there stroll through the Plaça Drassana to the Museu d’Es Baluard, at the end of Carrer Sant Pere. Retrace your steps to Avinguda Antoni Maura. Walk up the Passeig d’es Born to Plaça Joan Carles I, then right on Avenida de La Unió.
Day itinerary:
Mallorca is steep, green, and fringed with enticing coves and more than 200 lush beaches. But all that natural beauty is just the beginning. Stroll along the tree-shaded Paseo de Born in search of tapas. Shop for a Siurell; a traditional red, green, and white clay whistle dating back to the time of the Moors. Watch the street performers on the piazza around the church, or cross the island to beautiful Sóller. Not to be missed is the cultural landscape of the Serra de Tramuntana, a UNESCO World Heritage Site.
The infinite variety of street life, the nooks and crannies of the medieval Barri Gòtic, the ceramic tile and stained glass of Art Nouveau facades, the art and music, the throb of street life, the food (ah, the food!)—one way or another, Barcelona will find a way to get your full attention. The capital of Catalonia is a banquet for the senses, with its beguiling mix of ancient and modern architecture, tempting cafés and markets, and sun-drenched Mediterranean beaches. A stroll along La Rambla and through waterfront Barceloneta, as well as a tour of Gaudí’s majestic Sagrada Famíliaand his other unique creations, are part of a visit to Spain’s second-largest city. Modern art museums and chic shops call for attention, too. Barcelona’s vibe stays lively well into the night, when you can linger over regional wine and cuisine at buzzing tapas bars.
Day itinerary:
The old meets the new in this sunny Catalan metropolis, where narrow alleyways contrast with grand boulevards, trendy cuisine meets homemade tapas, and everywhere you’re greeted by the warm, welcoming smiles of the fashionable locals. Don’t miss UNESCO sites like the mind-boggling architecture of Antoni Gaudí or La Sagrada Familia Cathedral, with its eight decorative spires soaring hundreds of feet into the sky.
Ship features
Opulent Bridge Suites
The ultimate in space and style surrounds you in 495 square feet of pure indulgence. Separate bedroom and living room with an in-suite dining area is an invitation to relaxation. And possibly best of all, your expansive bathroom features both a whirlpool spa tub and a massage shower.
All Accommodations Feature
- Queen Size Bed with Luxurious Linens
- Waffle Weave Robe and Slippers
- Fully Stocked Mini Bar/Refrigerator
- Hair Dryers and 110/220 outlets
- Bathroom with granite countertop and shower
- Granite vanity with magnifying mirror
- Safe
- L’Occitane Bath Amenities
- Fresh Fruit
- Wi-Fi access
- Television
Owner's Suite
One of the best secrets in the cruise industry, this unique suite is located directly behind the Bridge. The Owner’s Suite, previously named the Officer’s Suite, is the only public accommodation near the officers’ quarters. Following the renovation, expect an elevated nautical look for true insider-y yacht life in a tucked away location.
All Accommodations Feature
- Queen Size Bed with Luxurious Linens
- Waffle Weave Robe and Slippers
- Fully Stocked Mini Bar/Refrigerator
- Hair Dryers and 110/220 outlets
- Bathroom with granite countertop and shower
- Granite vanity with magnifying mirror
- Safe
- L’Occitane Bath Amenities
- Fresh Fruit
- Wi-Fi access
- Television
Spacious Suites
Joining Windstar’s all-suite, Star Plus yachts in this unique offering, Wind Surf will offer themed Broadmoor and Sea Island Suites, which are inspired by luxury, Five Star sister resorts The Broadmoor in Colorado and Sea Island in Georgia.
With 376 square feet, you’ll find the perfect space for time together – and plenty of room for time to yourself. You’ll even enjoy two full separate bathrooms. All the amenities of the staterooms await you, plus a beautiful sitting area, and two flat-screen television sets.
All Accommodations Feature
- Queen Size Bed with Luxurious Linens
- Waffle Weave Robe and Slippers
- Fully Stocked Mini Bar/Refrigerator
- Hair Dryers and 110/220 outlets
- Bathroom with granite countertop and shower
- Granite vanity with magnifying mirror
- Safe
- L’Occitane Bath Amenities
- Fresh Fruit
- Wi-Fi access
- Television
Gracious Staterooms
New connected TVs in all staterooms with the line’s Wayfinder app for finding the ship’s agenda, menus, movies and TV shows, guest accounts and more.
Stylish comfort and ocean views welcome you in 188 square feet of beautifully designed comfort. Your queen bed (which can be separated as twins if you prefer) is swathed in luxurious Egyptian cotton linens. Before or after you enjoy an invigorating massage shower with soothing L’Occitane” bath products, wrap up in your waffle-weave robe and have a snack from the fresh fruit bowl.
All Accommodations Feature
- Queen Size Bed with Luxurious Linens
- Waffle Weave Robe and Slippers
- Fully Stocked Mini Bar/Refrigerator
- Hair Dryers and 110/220 outlets
- Bathroom with granite countertop and shower
- Granite vanity with magnifying mirror
- Safe
- L’Occitane Bath Amenities
- Fresh Fruit
- Wi-Fi access
- Television
Amphora Restaurant
Wind Surf’s main dining room has been entirely refreshed setting the scene for a timeless dining experience. Amphora’s new design concept draws from elements of the sea, such as pearls, smooth stones, and sea glass, which guests will see integrated into the new architecture and furniture details. The complementing colour tones were inspired by the horizon at sunset. New seating arrangements include curved booths to seat 2-8 people, new larger dining chairs for comfort.
Stella Bistro
Treat your palate to the French-inspired café cuisine of Stella Bistro, Wind Surf’s alternative restaurant. You’ll find delightfully indulgent desserts and a wonderful array of wines specifically paired to the meal. (Wind Surf only)
Veranda Restaurant
It’s breakfast alfresco, full service or buffet-style, anytime till 9:30 a.m. No need to hurry. Again, the choices are many in Veranda. Choose the sumptuous, seemingly endless buffet. Or, order from the lunch menu between noon and 2:30 p.m
24-Hour Room Service
Stay in tonight and even order from the main Amphora dining menu.
Shore Excursions
The Best On Land Brought To You By The Best At Sea
Choose from over 2,000 one-of-a-kind tours and activities
Get to the heart of local cultures with Windstar shore excursions.
You don’t want to just dip a toe in local culture, you want to dive into the deep end, and that’s exactly what Windstar shore excursions are designed to do. All of our excursions are created to provide authentic local experience – the kind travellers like you are looking for. And with more than 2,000 excursions to choose from, you can experience your destination in whatever way is most meaningful to you. Whether you’re an outdoor enthusiast, a foodie, a history buff or someone who loves to get to know the faces behind the many places we travel.
We make sure the hot springs are hot and the pinot grigio is chilled.
How do we find these authentic experiences, you ask? Our Product Development Team travels to each destination and personally vet each shore excursion to makes sure it makes the grade. (So yes, the Open Course Canopy Challenge in Falmouth Harbour, Antigua? They went on that.) And because we travel in small groups, we can adjust tours in real time based on guest feedback, whether that means finding a different place for lunch, or spending more time at a particularly fascinating historical site. We take the time and make the trip because we want your travels to be unforgettable.
Immersion in regional culture
Local guides share insight into their everyday world, as well as insider highlights that you don’t want to miss. As part of a smaller group, you’re able to bypass long lines, visit places off the beaten path, and get all of your questions personally answered.
Private tours available
Explore at your leisure with a private vehicle, driver, and English-speaking guide. These exclusive tours allow you to customise your time ashore and explore the sites most interesting to you in the comfort and privacy of your own car or van. With your private vehicle, and the personalised attention of your driver and guide, you will have the flexibility and independence to design your own unique tour. This is a great option for families and groups traveling together.
Quality and convenience
Every Windstar excursion meets our high standards of enjoyment, safety, and professionalism. Tour departure times coincide with your ship’s schedule and depart right from the pier. All of our tour operators are fully insured, licensed, and bonded. Our guests consistently rate their shore excursion experiences as excellent.
Watersports Platform
Jump In For Fun
A cruise to Tahiti, the Mediterranean or the Caribbean isn’t just about the land. It’s about the sea. That warm, turquoise water is more than willing to answer your question about what to do today, and the phenomenal Watersports Platform on the stern of your Windstar yacht is more than willing to provide the means — no beach required. It’s just one more way our yachts get you closer to your destination.
COMPLIMENTARY WATERSPORTS EQUIPMENT AND ACTIVITIES INCLUDE*:
- Snorkelling gear (a personal custom-fit set for your use throughout your Tahiti cruise and in select Caribbean and Central America destinations)
- Stand-up paddleboards
- Kayaks
- Foam flotation magic carpet
- Water trampoline
- Sailboat
Guest Lectures
On select Windstar voyages, satisfy your curiosity and enhance your understanding of the local culture by listening to our onboard lecturers. We’ve curated a group of speakers designed to bring you an insider’s perspective on a multitude of intriguing topics. Listen raptly as your voyage becomes more than just a vacation – and a thought-provoking exploration of enchanting lands.
Windstar Signature Expeditions
We’re Taking Travellers to a Different Alaska
Introducing the Windstar Signature Expeditions program. Helmed by a team of on board expedition experts who sail with the cruise the entire time, they’ll provide more insight, understanding, and commentary to show you an Alaska you’ve never seen before. Consisting of naturalists, glaciologists, historians and more, this team of experts will also lead guided tours, sometimes directly from the ship to some of the most remote areas of the Alaskan frontier.
Each once-in-a-lifetime experience will leave you hungry for more of the real flavors of Alaska. Book your Alaska cruise and Signature Expeditions today.
Culinary Demonstrations
Delight your palette with onboard cooking demonstrations featuring James Beard Foundation chef recipes. From wild striped bass with tomato sage “fondue” to lobster risotto, our Windstar chefs will take your taste buds on a journey through local cuisine. For a special tantalising treat, join Windstar on one of our voyages in the James Beard Foundation Culinary Cruise Collection, where a James Beard Foundation chef will show you how to elevate your own culinary skills. It’s a taste of enrichment you’ll never forget.
Compass Rose Bar
The ship’s Compass Rose features comfortable, modern décor with pops of blue and orange, a chic bar, and a new multi-purpose stage area ideal for live music and local performances.
Pool Deck & Bar
This space will now maximise Wind Surf’s ocean views and create a more convivial vibe for poolside lounging and top-shelf mixology. Tropical scenes and greenery at the bar pull in a natural, outdoor atmosphere. Soothing natural colours convey a beach scene and new arty tiling on the two whirlpools take the form of ocean waves. Look for a variety of new outdoor furniture as well.
Star Boutique
A larger retail area with upscale details, reminiscent of a luxury brand store’s shopping experience.
Reception
A new, more welcoming location that’s better able to serve guests with additional seating options, plus an updated and fresh (yet still nautical) vibe akin to a boutique hotel.
Onboard Entertainment
Onboard entertainment facilities include: a casino, a watersports platform, the Compass Rose Cocktail Bar, The Lounge, and The Terrace Bar.
Lounge
An expanded lounge with new lights and sound for upcoming stage performances.
Lounge Bar
The Lounge Bar can be found on the Main Deck.
Yacht Club Café
The Yacht Club Café can be found on the Main Deck.
Health and Fitness Facilities
Health & Fitness facilities include a Fitness Centre, whirlpool, and swimming pool.
WindSpa
Relax into the destinations you’re visiting at the new World Spa by Windstar, which will offer regional spa treatments, including massage styles like Swedish, Japanese Shiatsu and Hawaiian Lomi Lomi.
Guests With Disabilities
Windstar does not discriminate against persons on the basis of disability. We seek, to the extent feasible, to accommodate the needs of persons with disabilities. There are no elevators on Wind Star and Wind Spirit nor were the ships originally constructed to be wheelchair accessible. As a result, these ships may be unsuitable for people relying solely on wheelchairs. The other yachts are equipped with elevators, but staterooms on Wind Surf are not wheelchair accessible. Also note, there is no elevator access to board the ship. Star Pride, Star Breeze, and Star Legend have modified wheelchair accessible suites available.
Certain ports require the ship to anchor; in this case guests must be ferried into port. Service Dogs are permitted onboard ships if prior arrangements have been made at time of booking. In limited situations where an individual with a disability would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we may find it necessary to ask the individual to make alternative travel arrangements. It is essential that Windstar is notified of any special medical, physical or other requirements you may have at the time of booking. For additional information, please contact accessdesk@windstarcruises.com
Age Restrictions
Windstar Cruises is unable to accommodate children under eight (8) years of age. All Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old. Parents, guardians, and chaperones are responsible for overseeing the onboard conduct of minors. Alcoholic beverages will not be served to guests under age 21.
For family groups booking multiple staterooms, the minimum age for at least one person in each stateroom is 18 years of age, provided they are traveling with a parent, guardian or chaperone.
Dress Code
The less you bring the better. We suggest clothes that are light, cool, and made of natural fabrics like cotton and silk. You may wish to bring warmer clothing (layers are best), if you are traveling on an Ocean Crossing or an autumn Mediterranean cruise. Additionally, many guests find it helpful to pack water shoes when visiting Tahiti and other tropical islands as the beaches may have rocks or coral.
The Dress Code – from 7 am – 6 pm guests are welcome to dress as they please with the exception of no swimwear in all public lounges and restaurants and no clothing with offensive language or graphics that distract from the comfort and well-being of others. The general shipboard style is elegant, but relaxed including jeans and Bermuda/ walking shorts.
In the evening – after 6 pm when dining in Amphora, Stella Bistro or Cuadro 44 by Anthony Sasso, the dress code is country club-type clothing. For men – nice slacks, polo shirts, button down shirts, shoes other than athletic shoes. Designer denim jeans without rips or holes or are multi-coloured are also acceptable. Sport coats are optional. Ties are not needed. For women – nice pants, skirts, tops, casual dresses, sundresses, nice sandals or casual shoes and designer denim dress jeans not ripped or multi-coloured or having holes. Blazers are optional.
Premium Beverage Package
While non-alcoholic beverages are complimentary, you may enjoy a pre-dinner cocktail under the setting sun or a champagne toast at the evening Sail Away with our beverage packages for wine, beer, cocktails and more. Zero-proof cocktails are also included with our Captain’s Exclusive and All-In packages. Find the perfect wine pairing with your meal and then end the night sipping scotch as you contemplate the stars.
Topmast Discoveries Beer & Wine Package – $55 per person per day An extensive package of diverse and intriguing wines from traditional European winegrowing terroirs to New World regions. Includes domestic and imported beer and 33 varieties of wine by the glass.
Captain’s Exclusive Beverage Package – $65 per person per day The ultimate beverage package and the perfect way to try new drinks for a bit of added adventure. Includes all domestic and imported beers and 33 varieties of wine/sparkling/champagne by the glass PLUS cordials, liqueurs, apertifs, cocktails and even mini bar items. (Cocktails based on house & select brands)
The All-In Package – From $99 per person per day. Have it all by making it an all-inclusive voyage with Wi-Fi, unlimited beer, wine & cocktails, and gratuities, including the 18% beverage service charge. A convenient bundle that saves time and money, pays most of your expenses upfront and avoids the European VA Tax when pre-purchased. The All-In Package is sold per person and must be purchased up to 5 days prior to departure at $99. On board the All-In Package can be purchased for $99.
The Topmast, Captain’s Exclusive, and All-In Packages are sold per person and must be purchased in advance or during the first 2 days of your cruise and for the full duration of the cruise. Prices for the Topmast and Captain’s Exclusive Packages do not include the standard 18% beverage service charge. Package prices are inclusive of applicable taxes. The minimum drinking age aboard Windstar Cruises is 21 years old.
Laundry Service
Laundry service is provided on board at a nominal charge. Dry cleaning is not available. Laundry Service Packages must be added by the first day of the cruise and will be priced by the total number of cruise days. Pricing is inclusive of applicable taxes.
Your Windstar Voyage Includes
- All meals in all venues at all times, including room service menu available 24 hours
- All non-alcoholic beverages, including cappuccino, espresso, and other specialty non-alcoholic drinks
- Welcome cocktails at reception
- All onboard entertainment
- Unlimited use of Fitness Center
- Unlimited use of all water sports equipment
- Informative nightly port talks and destination briefings
Food Allergies and Special Dietary Needs
Here at Windstar we are committed to offering our guests healthy food selections. We offer vegetarian selections and lighter fare options, seeking to provide the freshest, top quality foods handled with the utmost care. If you have food allergies or special dietary needs, there are several ways to notify us prior to boarding the ship.
It’s important to let us know about your special request when you book your cruise to help us plan and prepare for your meals. Your travel professional will enter this information in Special Requests. It is then noted on your booking and your ship will be notified, although it will not appear on your invoice or in My Windstar.
Special Request Dietary Needs include:
- Alcohol Free
- Celiac
- Dairy Free
- Diabetic – Diet Controlled
- Diabetic – Insulin Controlled
- Food Allergy
- Gluten Free
- Lactose Intolerant
- Low Carbohydrate
- Low Cholesterol
- Low Protein
- Low Sodium
- Other Dietary
- Sugar Free
- Vegan
- Vegetarian
- Wheat Free Diet
Unfortunately we are unable to accommodate Kosher or Halal meals. If you have specific dietary needs– such as – lactose intolerant requiring almond milk – please complete a Special Requirements Information Form. Return this information via:
- Mail to Windstar Vacation Planning at 8400 NW 36th St. Suite 520, Miami, FL U.S.A. 33166
- Fax to 786-685-3089
- Call 1-888-502-9621 to speak with a Vacation Planner in person
- Send an email to info@windstarcruises.com
When you embark the ship please feel free to ask to speak with the Executive Chef about your specific request.
If you have any additional questions or concerns please call us during business hours at 1-888-502-9621.
Smoking Policy
Smoking or vaping is not permitted in any of the staterooms, suites, or public spaces, including all restaurants and corridors. Smoking and vaping is permitted on the outside decks in designated smoking areas only. Smoking cigars is permitted in a specific designated area on each yacht, however, only sold on board the Cigar Room of Wind Surf.
Internet/Wifi Access
Communications At Sea
EMAIL – Windstar Cruises offers full internet capabilities, depending on course and position of the ship, as well as wireless internet service on all ships. Wi-Fi access is possible in most public areas, staterooms, and suites.
POSTAL MAIL – You can receive mail while on board, but guests are discouraged from relying on postal mail.. Please call a Vacation Planner at 1-888-502-9621 for information on shipping options and lead times to ensure your mail arrives in time for your visit to a given port of call.
Phone & Fax Communications
Guests on board may make phone calls from their stateroom or suite at a cost of $7.95 per minute.
Emergency Phone Numbers:
During regular business hours please call 1-888-502-9621 or 206-733-2704 (8:00 am to 10:00 pm Monday through Friday; 9:00 am to 7:30 pm Saturday; 10:00 am to 6:30 pm Eastern Time). Outside of these hours and during holidays, call 206-733-2991 (This number is for emergency use only; please do not call unless you are experiencing an emergency of an urgent nature).
INTERNET ACCESS – As part of our onboard service we offer internet access on our ships. We recently modified our internet usage packages from minutes to the amount of data used.
How does internet access at home differ from access at sea?
As with all ship communications, the internet service is operated through satellites. While you are most likely used to a fast internet connection at home, in hotels or other local Wi-Fi spots, internet at sea can be slow, and at times, disruptive. The only option available is satellite connection, which is costly and limits the amount of data used. The connection is also influenced by weather, the movement of the ship, and in the case of our sailing ships, blockage from our sails passing in front of the satellite dish.
It is not recommended for downloading movies or large files due to system speed. In some areas the service can be interrupted by weather or the ship’s position. We recommend that guests use the service only for emails or small files.
Why did the Internet Usage Plan change from minutes to megabytes?
Windstar modified the Internet Usage Plan in order to provide guests with the ability to access the same number of sites and/or read the same number of emails, regardless of connection speed. The previous plan was based on the number of minutes the guest was accessing the internet, regardless of connection speed. At times, factors like bad weather, ship speed, overcast conditions, all contributed to slow and/or disrupted connections.
What is a megabyte (MB)?
Any file, whether it’s a spreadsheet, word document, or email, takes up electronic storage space, otherwise known as bytes. The larger the file, the greater the number of bytes. The standard increment of measurement is bytes, kilobytes (1000 bytes), megabytes (1,000,000 bytes) and gigabytes (1,000,000,000, bytes).
As a frame of reference, an 80-word email is around 10 kilobytes, while a typical web page is approximately 1 megabyte.
What type of Internet Usage Plans are available?
The Email Plan $60 – This plan gives you 200 MB of data to use during your cruise. This plan is recommended for people who will be checking email and doing very limited browsing. The estimated minutes range from 15 to 60.
The Surfing Plan $120 – This plan gives you 500 MB of data to use for additional browsing and small file transfers (such as posting pictures to a social media site). The estimated minutes range from 90 to 360 (approximately 5 hours).
The Ultimate Plan – Unlimited Internet Package
- -7 Day Cost $245
- -8 Day Cost $280
- -9 Day Cost $315
- -10 Day Cost $350
- -11 Day Cost $385
- -14 Day Cost $490
- -15 Day Cost $525
This plan gives you unlimited internet access. You have no worries about how much time you spend on the internet.
How can I get internet access on board?
Guests can purchase Internet Usage Plans prior to their cruise through a Vacation Planner or on board at Reception. These plans can be used on personal laptops or smart devises that are Wi-Fi enabled.
* Please Note: All packages only allow for one device at a time to be connected to the internet.
Please contact a Vacation Planner if you have questions.
Medical Facilities
A doctor and limited medical facilities are available on board. However, if you take special medications, please bring an adequate supply with you together with a copy of the prescription from your doctor; it may not be available on board. Medical services and all medicines (except acetaminophen, aspirin, and seasickness pills) dispensed by the ship’s doctor will be charged to your onboard account. If you become ill during the voyage and the physician is unable to care for your needs on board, you will be transferred to medical facilities on shore. Shoreside medical care and/or evacuation are not charged to your onboard account. You will be responsible for paying all of these charges.
If you will require a special medical apparatus or assistance on board or have any special medical, physical or other requirements, please contact our Vacation Planners Department at 1-888-502-9621. Due to limited medical facilities, we will not accept reservations for children under 8 years of age or women who are 24 or more weeks pregnant at the time their travel with Windstar concludes.
Star Deck
- Stella Bistro
- Veranda/Candles
- Fitness Centre
- Terrace Bar
Bridge Deck
- Bridge
- World Spa by Windstar
- Compass Rose Bar
- Owner’s Suite
- Broadmoor Suite
- Sea Island Suite
Main Deck
- Amphora Restaurant
- Amphora Wine Room
- Lounge
- Reception
- Yacht Club Café
- Cruise Consultant Desk
- Destination Desk
- Star Boutique
- Pool / Pool Bar
- Whirlpools
Deck Three
- Suites
- TX Staterooms
Deck Two
- Watersports Platform
- A Staterooms
- AX Staterooms
Deck One
- BX Staterooms
- B Staterooms
- Medical Facility
Get in touch with our team to start planning
Our team will get back to you to provide you more information.
Need support now? Call and speak to a member of our team today for more details on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.