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Honfleur, the most picturesque of the Côte Fleurie’s seaside towns, is a time-burnished place with a surplus of half-timber houses and cobbled streets that are lined with a stunning selection of stylish boutiques. Much of its Renaissance architecture remains intact—especially around the 17th-century Vieux Bassin harbor, where the water is fronted on one side by two-story stone houses with low, sloping roofs and on the other by tall slate-topped houses with wooden facades. Maritime expeditions (including some of the first voyages to Canada) departed from here; later, Impressionists were inspired to capture it on canvas. But the town as a whole has become increasingly crowded since the Pont de Normandie opened in 1995. Providing a direct link with Upper Normandy, the world’s sixth-largest cable-stayed bridge is supported by two concrete pylons taller than the Eiffel Tower and designed to resist winds of 257 kph (160 mph).
Cobblestone streets, blooming floral displays, and tiny churches welcome you to this wonderfully pretty harbour. The town of St Peter Port is as pretty as they come, with glowing flower displays painting practically every street corner and window-ledge with colour. As the capital, and main port of Guernsey, St Peter Port puts all of the island’s gorgeous beaches, wonderful history and inspiring stories at your fingertips. Feel the gut punch of the midday gun firing at Castle Cornet, which stands guard over one of the world’s prettiest ports. This 800-year-old, Medieval castle offers staggering views of the harbour from its imposing, craggy island location, and you can look out across to the looming shorelines of the other Channel Islands from its weathered battlements. With four well-tended gardens, and five museums offering a rich overview of Guernsey’s history, you’ll want to leave a few hours aside to explore the many treasures that lie within the castle’s walls.
St Mary’s is the Isle of Scilly’s largest island with a population of 1800 residents and an area of 6.58 square Kilometres; this is the gateway to the rest of the magnificent islands. Hugh town -a beautiful Old town with its own beach, nature reserve and church is the main attractions of St Mary’s, with tiny streets brimming with shops to pick up the perfect souvenir. St Mary’s is a hidden gem, with long stretches of white sandy beaches and a breath-taking untouched landscape. The coastline holds many archaeological sites along with miles of splendid walks along the coastal and country paths.
St Mary’s is the Isle of Scilly’s largest island with a population of 1800 residents and an area of 6.58 square Kilometres; this is the gateway to the rest of the magnificent islands. Hugh town -a beautiful Old town with its own beach, nature reserve and church is the main attractions of St Mary’s, with tiny streets brimming with shops to pick up the perfect souvenir. St Mary’s is a hidden gem, with long stretches of white sandy beaches and a breath-taking untouched landscape. The coastline holds many archaeological sites along with miles of splendid walks along the coastal and country paths.
Cork City received its first charter in 1185 from Prince John of Norman England, and it takes its name from the Irish word corcaigh, meaning “marshy place.” The original 6th-century settlement was spread over 13 small islands in the River Lee. Major development occurred during the 17th and 18th centuries with the expansion of the butter trade, and many attractive Georgian-design buildings with wide bowfront windows were constructed during this time. As late as 1770 Cork’s present-day main streets—Grand Parade, Patrick Street, and the South Mall—were submerged under the Lee. Around 1800, when the Lee was partially dammed, the river divided into two streams that now flow through the city, leaving the main business and commercial center on an island, not unlike Paris’s Île de la Cité. As a result, the city has a number of bridges and quays, which, although initially confusing, add greatly to the port’s unique character. Cork can be very “Irish” (hurling, Gaelic football, televised plowing contests, music pubs, and peat smoke). But depending on what part of town you’re in, Cork can also be distinctly un-Irish—the sort of place where hippies, gays, and farmers drink at the same pub.
Dublin is making a comeback. The decade-long “Celtic Tiger” boom era was quickly followed by the Great Recession, but The Recovery has finally taken a precarious hold. For visitors, this newer and wiser Dublin has become one of western Europe’s most popular and delightful urban destinations. Whether or not you’re out to enjoy the old or new Dublin, you’ll find it a colossally entertaining city, all the more astonishing considering its intimate size.It is ironic and telling that James Joyce chose Dublin as the setting for his famous Ulysses, Dubliners, and A Portrait of the Artist as a Young Man because it was a “center of paralysis” where nothing much ever changed. Which only proves that even the greats get it wrong sometimes. Indeed, if Joyce were to return to his once-genteel hometown today—disappointed with the city’s provincial outlook, he left it in 1902 at the age of 20—and take a quasi-Homeric odyssey through the city (as he so famously does in Ulysses), would he even recognize Dublin as his “Dear Dirty Dumpling, foostherfather of fingalls and dotthergills”?For instance, what would he make of Temple Bar—the city’s erstwhile down-at-the-heels neighborhood, now crammed with cafés and trendy hotels and suffused with a nonstop, international-party atmosphere? Or the simple sophistication of the open-air restaurants of the tiny Italian Quarter (named Quartier Bloom after his own creation), complete with sultry tango lessons? Or of the hot–cool Irishness, where every aspect of Celtic culture results in sold-out theaters, from Once, the cult indie movie and Broadway hit, to Riverdance, the old Irish mass-jig recast as a Las Vegas extravaganza? Plus, the resurrected Joyce might be stirred by the songs of Hozier, fired up by the sultry acting of Michael Fassbender, and moved by the award-winning novels of Colum McCann. As for Ireland’s capital, it’s packed with elegant shops and hotels, theaters, galleries, coffeehouses, and a stunning variety of new, creative little restaurants can be found on almost every street in Dublin, transforming the provincial city that suffocated Joyce into a place almost as cosmopolitan as the Paris to which he fled. And the locals are a hell of a lot more fun! Now that the economy has finally turned a corner, Dublin citizens can cast a cool eye over the last 20 crazy years. Some argue that the boomtown transformation of their heretofore-tranquil city has permanently affected its spirit and character. These skeptics (skepticism long being a favorite pastime in the capital city) await the outcome of “Dublin: The Sequel,” and their greatest fear is the possibility that the tattered old lady on the Liffey has become a little less unique, a little more like everywhere else.Oh ye of little faith: the rare ole gem that is Dublin is far from buried. The fundamentals—the Georgian elegance of Merrion Square, the Norman drama of Christ Church Cathedral, the foamy pint at an atmospheric pub—are still on hand to gratify. Most of all, there are the locals themselves: the nod and grin when you catch their eye on the street, the eagerness to hear half your life story before they tell you all of theirs, and their paradoxically dark but warm sense of humor. It’s expected that 2016 will be an extra-special year in the capital, as centenary celebrations of the fateful 1916 Easter Rising will dominate much of the cultural calendar.
The Isle of Man, situated in the Irish Sea off the west coast of England, is a mountainous, cliff-fringed island and one of Britain’s most beautiful spots. Measuring just 30 miles by 13 miles, the Isle of Man remains semi-autonomous. With its own postage stamps, laws, currency, and the Court of Tynwald (the world’s oldest democratic parliament), the Isle of Man is rich with history and lore.Inhabited from Neolithic times, the island became a refuge for Irish missionaries after the 5th Century. Norsemen took the island during the 9th Century and sold it to Scotland in 1266. However, since the 14th Century, it has been held by England. Manx, the indigenous Celtic language, is still spoken by a small minority. The Isle of Man has no income tax, which has encouraged many Britains to regard the island as a refuge. Otherwise, it is populated by Gaelic farmers, fishermen, and the famous tailless manx cats. The varied landscape features austere moorlands and wooded glens, interspersed by fine castles, narrow-gauge railways, and scores of standing stones with Celtic crosses. The hilly terrain rises to a height of 2,036 feet at Mount Snaefell, which dominates the center of the island.
Start your adventure in Scotland’s largest city, Glasgow which is overflowing with historic landmarks and a vibrant culture. The distinct architecture is reminiscent classic 19th-century fused together with modern early 20th-century dubbed ‘Glasgow Style’. The checkerboard layout makes the city easy to navigate with lively street entertainment around every corner.
Ship features
Owner's Suite
Services provided
- 24h room service
- Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Three ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Priority boarding
- Champagne and fruit basket upon arrival
- Butler service
- An assortment of sweet or savoury canapés and a basket of fruit every day
- A bedroom with king-size bed (180 x 190 cm) or two single beds (90 x 190 cm) and TV
- A living/dining room with sofa, TV, 4-seater table and sliding courtesy door
- A bathroom with shower and balneo bathtub
- A one-hour spa care for one person in the well-being space, chosen from the facial and body treatments on offer
- A private 12 m² balcony
- Three panoramic sliding bay windows
Grand Privilege Suite
Services provided
- 24h room service
- Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Three ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Priority boarding (depending on port of embarkation)
- Champagne and fruit basket on arrival
- Butler service
- A fruit basket every day
- A bedroom with a king-size bed (180 x 190 cm) or two single beds (90 x 190 cm) and TV
- A second bedroom with a king-size bed (180 x 190 cm) or two single beds (90 x 190 cm) and a second TV
- A lounge with sofa, third TV, two armchairs, and two sliding courtesy doors
- A bathroom with shower and bath
- A private 12 m² balcony
- Three panoramic sliding bay windows
Grand Deluxe Suite
Services provided
- 24h room service
- Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Three ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Priority boarding (depending on port of embarkation)
- Champagne and fruit basket on arrival
- Butler service
- A fruit basket every day
- A bedroom with a king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- A lounge with sofa, second TV, and sliding courtesy door
- A bathroom with shower and a Balneo bathtub
- A private 12 m² balcony
- Two panoramic sliding bay windows
Privilege Suite
Services provided
- 24h room service
- Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Three ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Priority boarding (depending on port of embarkation)
- Champagne and fruit basket upon arrival
- Butler service
- A fruit basket every day
- A bedroom with a king-size bed (180 x 190 cm) or two single beds (90 x 190 cm) and TV
- A living/dining room with sofa, second TV, 4-seater table, and sliding courtesy door
- A bathroom with shower and bath
- A private 12 m² balcony
- Three panoramic sliding bay windows
Prestige Suite
Services provided
- 24h room service
- Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Three ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- A bedroom with king-size bed (180 x 190 cm)
- A lounge with two armchairs, second TV, sliding courtesy door, and convertible sofa to a king-size bed (180 x 190 cm)
- Two bathrooms with shower
- A private 8 m² balcony
- Two panoramic sliding bay windows
Deluxe Suite
Services provided
- 24h room service
- Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Three ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Priority boarding (depending on port of embarkation)
- Champagne and fruit basket on arrival
- Butler service
- A fruit basket every day
- One king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- A lounge area with sofa (167 x 70 cm) and armchair
- A bathroom with shower
- A private 5 m² balcony
- A panoramic sliding bay window
Prestige Stateroom
Services provided
- 24h room service
- Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Three ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- One king-size bed (180 x 190 cm) or two single beds (90 x 190 cm) and TV
- A bathroom with shower
- A private 4 m² balcony
- A panoramic sliding bay window
Superior Stateroom
Services provided
- 24h room service
- Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Three ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- A king-size bed (180 x 190 cm) and TV
- A bathroom with shower
- A window or round porthole
Deluxe Stateroom
Services provided
- 24h room service
- Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Three ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- One king-size bed (180 x 190 cm) or two single beds (90 x 190 cm) and TV
- A bathroom with shower
- A private 4 m² balcony
- A window and a panoramic glazed swing door
Le Céleste
A la carte meals are served at the table in the gastro restaurant. At lunch, a selection of dishes inspired by contemporary French brasseries will be offered. At dinner, it is time to sample the grand traditions of French fine dining, with menus to go with one of the best wines from our cellar, as recommended by our sommelier.
To the rear of deck 2 you’ll find a gastronomic restaurant big enough to seat all passengers together at one sitting.
- Deck 2
- 3,980 square feet
- Capacity: 268
- Breakfasts, lunches and dinners, French and international cuisine, elegance and refinement
- Wine cellar
La Comète
The atmosphere is more casual at the grill restaurant with its set buffet menu. From breakfast to dinner, there is a range of healthy, gourmet, hearty and sophisticated buffet options to satisfy all tastes.
Enjoy breakfasts, buffet lunches and themed dinners in a relaxed atmosphere at the grill restaurant on Deck 6.
- 2,530 square feet
- Interior capacity: 150
- Exterior capacity: 60
Room Service
Whether you wish to have breakfast in the privacy of your stateroom, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night*.
Excursions
Excursions & land itineraries
Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.
Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.
You can access these trips by pre-booking two months before your departure date.
The Panoramic Lounge
The cosy piano bar is a panorama lounge with breathtaking views of the horizon.
- Deck 6
- 1,185 square feet
- Library, internet space, bar, live entertainment on certain evenings
- Direct access to the panoramic terrace
The Main Lounge
The main lounge is the ideal place to relax with a drink and enjoy the various activities that have been organised such as dancing classes or theme evenings.
- Deck 3
- 2,740 square feet
- Interior capacity: 110
- Exterior capacity: 30
- Tea rooms, bar, programme of live musical entertainment, dance floor
- Access to the exterior terrace
Theatre
The Theatre* is the most unique meeting space on board. It’s the largest space on the ship and regularly accommodates all the passengers. It plays host to shows and entertainment as well as conferences from our experts, naturalist guides and guests of honours. The Theatre makes every cruise unique and enriching thanks to its constant and very accessible events.
Settle comfortably into your seat and enjoy a range of different shows, concerts and performances organised by the professional dancers and musicians onboard.
Special musical evenings, dance evenings and culture and music quizzes are held. Additionally, traditional local music concerts, featuring styles such as Corsican polyphony and Caribbean steel band music, are performed out on deck in the open air by bands specially invited onboard for the purpose.
- Deck 4
- 2,690 square feet
- Capacity: 250
- Conference room, concert hall/multi-purpose auditorium
- Audiovisual equipment
On-board events
There are performers on board all of our ships. Recruited for their talent in Paris and Rome, they star in multiple shows at the Theatre, after dinner. Throughout your voyage, they host the various entertainment events in the Grand Salon, with the support of our on-board musicians.
During Tea Time or before dinner, our musical duos consisting of a singer and an accompanying musician play classical repertoires for you. In the evening, they play in concert at the Theatere or invite you to show off your dance moves. Dance evenings are thus co-led by performance dancers who know just how to keep you in step, under the direction of the Cruise Director.
There’s plenty of themed entertainment to enjoy in the evenings. Both a soirée blanche (dress-in-white party) and an officers’ evening are held on all long cruises. Other types of parties or evening events may also be on the programme, such as karaoke parties, a Casino parties or games evenings.
Films are regularly shown at the Theatre on giant screens. National Geographic features, documentaries related to our expedition route and feature films contribute to the cultural enrichment that is part of our cruise philosophy.
Exterior Bar
The outside bar is a great space for relaxing and is handy for accessing the swimming pool* and its solarium.
- Deck 6
- Lounge area with seating for 50
- Overlooking the pool deck
Excursion Reception and Office
On board the sisterships (Le Boreal, L’Austral, Le Soléal and Le Lyrial) and PONANT EXPLORERS, the reception desk and the excursion desk are arranged side by side to facilitate all your requests.
Reception: our receptionists can accommodate you 24 hours a day on all our ships (from 7 a.m. to 11 p.m. on Le Ponant) to answer all your needs, such as room service, etc.
The excursion office: the excursion team is available at all times to tell you about the onshore programmes, organise group or private excursions and to manage transfers at the start or end of the cruise.
On Le Ponant, the receptionist will answer all your questions about excursions.
Sun Deck
The outdoor areas on our ships, comfortable and conducive to relaxation, have been designed to merge into the sublime scenery and surroundings of the sea and horizon. There is a heated seawater pool featuring its own sun lounge on the top deck of our sister ships (Le Boréal, L’Austral, Le Soléal and Le Lyrial) and on the third deck of the PONANT EXPLORERS (Le Lapérouse, Le Champlain, Le Bougainville, Le Dumont-D’Urville, Le Jacques Cartier and Le Bellot). Le Ponant is equipped with a 400 m² (4,300 ft²) sun deck.
Recreation Area
- Deck 5
- Studio Ponant: Special area for viewing and ordering photos/videos
- Kids Club (games area + Wii and PS4)
Shop
On board all our ships, a shop is open during sailing. It offers a selection of presents and souvenirs: clothing, jewellery, beauty products, postcards and accessories.
PONANT Studio
A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.
The Spa
All our ships feature an onboard spa. Equipped with massage cabins and a Turkish bath (Sister ships) or a sauna (Explorers), the spa offers a wide choice of top-of-the-range treatments provided in association with SOTHYS™ or CLARINS (Le Bellot and Le Jacques-Cartier only), leading French spa and wellness centre brands.
Discover a range of facial treatments, aromatic baths, exfoliation and body massage treatments designed to provide moments of complete relaxation. You can also supplement your beauty ritual with additional services such as hair-removal, makeovers, manicures and pedicures.
Prices and details of services in the PONANT Yacht Spa menu.
The Gym
The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.
Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.
The Hairdressing Salon
Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.
Laundry
Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.
** These services are not free of charge and are billed directly to your stateroom account.
Smoking Policy
PONANT ships are non-smoking, even on the stateroom balconies. Smoking is only allowed in the exterior parts of the ship designated for the purpose.
Power Adapters
Adapters are provided on board, they are available at the reception office of our ships.
European power sockets
the 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.
Age Restrictions
Children under one year of age shall not be authorised to embark on the ships.
On classic cruises, children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.
On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.
For all “expedition” cruises on board Le Commandant Charcot, children are accepted from 8 years old only.
Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board (consult the list of cruises concerned).
Languages
The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.
Services
On board our vessels you can enjoy the following services:
- Reception desk 24/7 on our Sisterships, Le Paul Gauguin and PONANT Explorers, and 7:00AM to 11:00PM on Le Ponant,
- Customer Service Office,
- Excursions Office,
- Breakfast in your stateroom,
- Butler service on Sisterships: for passengers staying in one of the suites on deck 6.
- Stateroom service (Free & available 24/7),
- Wake-up service by the reception,
- Laundry,
- Boutique,
- Fitness room,
- Wellness area,
- Group sessions of gym,
- Outdoor pool (except for Le Ponant),
- Photography/video service (except for Le Ponant),
- Bars,
- Postal service,
- Restaurant,
- Only onboard Le Commandant Charcot :
- Alain Ducasse restaurant (Deck 5)
- Brasero and Blue Lagoon
- Indoor pool
- Snowroom
- Cigare Lounge
- Private fitness sessions (depending on the availability of the coach, non included, priority for the passengers of the Owner Suite, Duplex Suites, Prestige and Grand Prestige Suites).
Wi-Fi
Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.
Medical Facilities
All the ships have a doctor and a nurse available on board, except Le Ponant, on which there is a nurse and a telemedicine service available:
- The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
- The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
- During the excursions, the passengers are accompanied by a doctor or a nurse.
- There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
- The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.
Medical Consultations
There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.
Special Medical Treatment
If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.
Seasickness
Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.
Guests with reduced mobility
Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:
- Specially designed staterooms;
- Access ramps allowing easy movement in communal areas;
- Posters, signage and stateroom numbers are translated into Braille.
Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.
If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.
Dress Code
Dress Code
We recommend wearing elegant, casual clothes at your discretion, and for the gala evenings, a cocktail dress for ladies and a shirt and tie for gentlemen, and a white or black-and-white outfit for the Officers’ evening. Shorts/Bermudas are not permitted in the evening in the gastronomic restaurants.
Expedition Cruise
On an expedition cruise, be sure to bring practical clothes as well as comfortable shoes suitable for travelling in Zodiacs and disembarking on beaches or mud flats. On tropical expeditions be sure to bring a hat, sunglasses and long sleeved/legged clothing. For polar cruises, you will be given a polar parka in your size and suitable boots will be available for use when ashore.
Packing Tips
Technical Accessories
We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.
Sustainable Development
Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.
Clean Ships
We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:
- Our entire fleet is Clean Ship certified by the Bureau Veritas. This certification guarantees that our ships fulfil very precise criteria: emissions levels, waste processing, waste water etc.
- In 2020, PONANT was recognised as “the cruise operator with the greenest fleet in the world in terms of airborne emissions” by the German NGO, NABU.
- PONANT was awarded the Prix des Palmes du Tourisme Durable 2020 (Prize for Sustainable Tourism) in the “Voyage” category for the elimination of heavy fuel oil in favour of LS MGO.
- In 2019, PONANT became the first European cruise company to obtain the North American Green Alliance certificate. This certifies that its members have adopted practices and technologies that are respectful towards the environment.
- PONANT is also a signatory of the Charte Bleue from Armateurs de France, which commits the maritime sector to act to protect the marine environment.
Wastewater
All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.
Waste
We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.
Single-use plastics
We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.
Special Diets
And so that everyone’s tastes are catered to, special menus are available on request for guests with specific dietary requirements (low-fat, vegetarian, gluten-free, etc).
Deck 6
- Pool
- Grill Restaurant
- Internet Café
- Library
- Panoramic Lounge
- Panoramic Terrace
- Grand Deluxe Suite
- Deluxe Suite
- Owner’s Suite
- Grand Privilege Suite
- Privilege Suite
Deck 5
- Fitness Room
- Spa
- Hammam
- Hair Salon
- Image & Photo Desk
- Bridge
- Prestige Staterooms
- Prestige Suite
Deck 4
- Theatre
- Prestige Staterooms
Deck 3
- Main Lounge
- Shop
- Excursion Desk
- Reception Desk
- Medical Centre
- Deluxe Stateroom
- Superior Stateroom
Deck 2
- Marina
- Gastronomic Restaurant
Get in touch with our team to start planning
Our team will get back to you to provide you more information.
Need support now? Call and speak to a member of our team today for more details on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.