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Buenos Aires to Valparaiso, Chile

with Crystal
Nov. 11, 2027 - Nov. 29, 2027
19 days12 ports

Embark on an unforgettable Chilean Fjords cruise, departing from Buenos Aires. Our first port of call is Punta del Este, known as the St. Tropez of Uruguay for its upscale resorts and casinos. After a day at sea, visit Argentina’s Puerto Madryn, home to whales, penguins, and elephant seals. The next stop, sandwiched between two sea days, is the captivating Falkland Islands.

We then sail to the End of the World in Ushuaia, Argentina, located at the southernmost tip of South America. Remote Punta Arenas beckons us to stay for two nights at the gateway to Antarctica and some of Patagonia’s most thrilling sights. Two days cruising the spectacular Chilean Fjords follow, before we arrive at the otherworldly landscapes of Laguna San Rafael National Park. Our next stops are Puerto Chacabuco, jumping-off point for the Aysén fjords; Castro, remarkable for its multi-colored stilt houses; and Puerto Montt, capital of Chile’s Los Lagos region. A day at sea offers time to refuel before reaching Valparaíso for two vibrant nights in the Chilean port city known for its UNESCO-listed center, multicultural vibe, and street art.

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Itinerary

Day 1: Buenos Aires
Day 2: Punta del Este
Day 4: Puerto Madryn
Day 6: Port Stanley
Day 8: Ushuaia
Day 9: Punta Arenas
Day 10: Punta Arenas
Day 11: Chilean Fjords
Day 12: Chilean Fjords
Day 13: Laguna San Rafael National Park
Day 14: Puerto Chacabuco
Day 15: Castro
Day 16: Puerto Montt
Day 18: Valparaiso
Day 19: Valparaiso
Day 1: Buenos Aires

Glamorous and gritty, Buenos Aires is two cities in one. What makes Argentina’s capital so fascinating is its dual heritage—part European, part Latin American. Plaza de Mayo resembles a grand square in Madrid, and the ornate Teatro Colón would not be out of place in Vienna. But you’ll know you’re in South America by the leather shoes for sale on cobbled streets and impromptu parades of triumphant soccer fans. Limited-production wines, juicy steaks, and ice cream in countless flavors are among the old-world imports the city has perfected.

Day 2: Punta del Este

Often likened to the Hamptons or St-Tropez, Punta del Este is a flashy destination where parties run nonstop in peak season. But it is also a destination that draws a range of beachgoers to its shores, from summering families to the celebrity jet-set. There’s a bustling city on the beach downtown, as well as quiet countryside populated solely with upscale ranches called chacras or estancias, and creative, buzzing hamlets like La Barra and José Ignacio. Though it’s pricey and at times a logistical challenge to get around, everyone finds something about Punta to love.The resort takes its name from the “east point” marking the division of the Río de la Plata on the west from the Atlantic Ocean to the east. It also lends its name to the broader region encompassing the nearby communities of Punta Ballena and La Barra de Maldonado. These days even José Ignacio, some 20 miles away, is grouped in. It’s usually a given that Argentina’s upper class spends at least part of the summer in Punta, soaking in the ample rays.

Day 4: Puerto Madryn

Approaching from Ruta 3, it’s hard to believe that the horizon line of buildings perched just beyond the windswept dunes and badlands is the most successful of all coastal Patagonia settlements. But once you get past the outskirts of town and onto the wide coastal road known as the Rambla, the picture begins to change. Ranged along the clear and tranquil Golfo Nuevo are restaurants, cafés, dive shops, and hotels, all busy—but not yet overcrowded—with tourists from around the world.Puerto Madryn is more a base for visiting nearby wildlife-watching sites like Península Valdés and Punta Tombo than a destination in its own right. The town’s architecture is unremarkable, and beyond a walk along the coast there isn’t much to do. Indeed, even the few museums serve mainly to introduce you to the fauna you’ll see elsewhere. The exception is the beginning of whale season (May through July), when the huge animals cavort right in the bay before heading north—you can even walk out alongside them on the pier. During these months it’s worth the extra expense for a room with a sea view.The many tour agencies and rental-car companies here make excursion planning easy. Aim to spend most of your time here on one- or two-day trips exploring the surroundings. Note that competition is fierce between tourism operators in destinations such as Puerto Madryn and Puerto Pirámides on Península Valdés. Take information that tour operators and even the tourism office give you about these with a grain of salt: they often exaggerate Madryn’s virtues and other areas’ flaws.

Day 6: Port Stanley

Tiny Stanley, capital of the Falklands, seems in many ways like a British village fallen out of the sky. Many homes are painted in bright colours, adding visual appeal to this distant outpost. Not far offshore, the wreck of the Lady Elizabeth, is one of the many vessels remaining as a silent testimonial to the region’s frequent harsh weather conditions.The islands, also known by their Spanish name of Islas Malvinas, are home to arguably more tuxedo-clad inhabitants of the penguin variety than human residents. Various species, such as Gentoo, Magellanic and the more elusive King penguins, either live here permanently or use the Falklands as a stopover on their migration route. Darwin found the islands’ flora and fauna fascinating – no doubt you will, too.

Day 8: Ushuaia

At 55 degrees latitude south, Ushuaia (pronounced oo-swy-ah) is closer to the South Pole than to Argentina’s northern border with Bolivia. It is the capital and tourism base for Tierra del Fuego, the island at the southernmost tip of Argentina.Although its stark physical beauty is striking, Tierra del Fuego’s historical allure is based more on its mythical past than on rugged reality. The island was inhabited for 6,000 years by Yámana, Haush, Selk’nam, and Alakaluf Indians. But in 1902 Argentina, eager to populate Patagonia to bolster its territorial claims, moved to initiate an Ushuaian penal colony, establishing the permanent settlement of its most southern territories and, by implication, everything in between.When the prison closed in 1947, Ushuaia had a population of about 3,000, made up mainly of former inmates and prison staff. Today the Indians of Darwin’s “missing link” theory are long gone—wiped out by diseases brought by settlers and by indifference to their plight—and the 60,000 residents of Ushuaia are hitching their star to tourism.The city rightly (if perhaps too loudly) promotes itself as the southernmost city in the world (Puerto Williams, a few miles south on the Chilean side of the Beagle Channel, is a small town). You can make your way to the tourism office to get your clichéd, but oh-so-necessary, “Southernmost City in the World” passport stamp. Ushuaia feels like a frontier boomtown, at heart still a rugged, weather-beaten fishing village, but exhibiting the frayed edges of a city that quadrupled in size in the ’70s and ’80s and just keeps growing. Unpaved portions of Ruta 3, the last stretch of the Pan-American Highway, which connects Alaska to Tierra del Fuego, are finally being paved. The summer months (December through March) draw more than 120,000 visitors, and dozens of cruise ships. The city is trying to extend those visits with events like March’s Marathon at the End of the World and by increasing the gamut of winter activities buoyed by the excellent snow conditions.A terrific trail winds through the town up to the Martial Glacier, where a ski lift can help cut down a steep kilometer of your journey. The chaotic and contradictory urban landscape includes a handful of luxury hotels amid the concrete of public housing projects. Scores of “sled houses” (wooden shacks) sit precariously on upright piers, ready for speedy displacement to a different site. But there are also many small, picturesque homes with tiny, carefully tended gardens. Many of the newer homes are built in a Swiss-chalet style, reinforcing the idea that this is a town into which tourism has breathed new life. At the same time, the weather-worn pastel colors that dominate the town’s landscape remind you that Ushuaia was once just a tiny fishing village, snuggled at the end of the Earth.As you stand on the banks of the Canal Beagle (Beagle Channel) near Ushuaia, the spirit of the farthest corner of the world takes hold. What stands out is the light: at sundown the landscape is cast in a subdued, sensual tone; everything feels closer, softer, and more human in dimension despite the vastness of the setting. The snowcapped mountains reflect the setting sun back onto a stream rolling into the channel, as nearby peaks echo their image—on a windless day—in the still waters.Above the city rise the last mountains of the Andean Cordillera, and just south and west of Ushuaia they finally vanish into the often-stormy sea. Snow whitens the peaks well into summer. Nature is the principal attraction here, with trekking, fishing, horseback riding, wildlife spotting, and sailing among the most rewarding activities, especially in the Parque Nacional Tierra del Fuego (Tierra del Fuego National Park).

Day 9: Punta Arenas

Impenetrable forests, impassable mountains, and endless fields of ice define Chilean Patagonia, and meant that the region went largely unexplored until the beginning of the 20th century. Located in the southernmost part of the country, this area is still sparsely inhabited, though you will find a few populated places—like the colorful provincial city of Punta Arenas, which looks like it’s about to be swept into the Strait of Magellan. Some unique wildlife, particularly colonies of elephant seals and penguins, call this breathtaking topography home. To the north is Parque Nacional Torres del Paine, the country’s most magnificent natural wonder, and whose snow-covered peaks seem to rise vertically from the plains below. The vistas, such as the fantastic Avenue of the Glaciers, are breathtaking; along this stretch of the Beagle Channel, you can pass six tremendous glaciers all within a stone’s throw of each other.Cruise SightsPunta Arenas. Founded a little more than 150 years ago, Punta Arenas (Sandy Point) was Chile’s first permanent settlement in Patagonia. Plaza Muñoz Gamero, the central square, is surrounded by evidence of that early prosperity: buildings whose then-opulent brick exteriors recall a time when this was one of Chile’s wealthiest cities. The newer houses here have colorful tin roofs, best appreciated when seen from a high vantage point such as the Mirador Cerro la Cruz. Although the city as a whole may not be particularly attractive, look for details: the pink-and-white house on a corner, the bay window full of potted plants, parking attendants wearing the regional blue and yellow colors, and schoolchildren in identical naval pea coats that remind you that the city’s fate is tied to the sea.The Museo Naval y Marítimo extols Chile’s high-seas prowess, particularly concerning Antarctica. Its exhibits are worth a visit for anyone with an interest in ships and sailing, merchant and military alike. Part of the second floor is designed like the interior of a ship, including a map and radio room. Pedro Montt 989. Admission charged.Housed in what was once the mansion of the powerful Braun-Menéndez family, the Museo Regional de Magallanes is an intriguing glimpse into the daily life of a wealthy provincial family at the beginning of the 20th century. Lavish Carrara marble hearths, English bath fixtures, and cordovan leather walls are among the original accoutrements. The museum also has an excellent group of displays depicting Punta Arenas’s past, from the first European contact to the town’s decline after the opening of the Panama Canal. The museum is half a block north of the main square. Magallanes 949. Admission charged.The resplendent 1895 Palacio Sara Braun is a national landmark and an architectural showpiece of southern Patagonia. Designed by a French architect, the house was built from materials and by craftsmen imported from Europe during the four years of construction. The city’s central plaza and surrounding buildings soon followed, ushering in the region’s golden era. Noteworthy are the lavish bedrooms, magnificent parquet floors, marble fireplaces, and hand-painted ceilings. Don’t miss the portraits of Braun and her husband José Nogueira in the music room. Afterwards, head to the cellar for a drink or snack in the warm public tavern (a good portion of the mansion is leased to a hotel). Plaza Muñoz Gamero 716. Admission charged.Commonly referred to simply as “El Salesiano,” the Museo Salesiano de Maggiorino Borgatello is operated by Italian missionaries whose order arrived in Punta Arenas in the 19th century. The Salesians, most of whom spoke no Spanish, proved to be daring explorers. Traveling throughout the region, they collected the artifacts made by indigenous tribes that are currently on display. Av. Bulnes 398. Admission charged.Isla Magdalena. Punta Arenas is the launching point for a boat trip to the Isla Magdalena to see the more than 100,000 Magellanic penguins at the Monumento Natural Los Pingúinos. A single trail, marked off by rope, is accessible to humans. The boat trip to the island, in the middle of the Estrecho de Magallanes, takes about two hours. Make sure to bring along warm clothing, even in summer; the island can be chilly, particularly if a breeze is blowing across the water.Parque Nacional Torres del Paine. Some 12 million years ago, lava flows pushed up through the thick sedimentary crust that covered the southwestern coast of South America, cooling to form a granite mass. Glaciers then swept through the region, grinding away all but the ash-gray spires that rise over the landscape of one of the world’s most beautiful natural phenomena, now the Parque Nacional Torres del Paine (established in 1959). Snow formations dazzle along every turn of road, and the sunset views are spectacular.Among the 2,420-square-km (934-square-mi) park’s most beautiful attractions are its lakes of turquoise, aquamarine, and emerald green waters. Another draw is its unusual wildlife. Creatures like the guanaco (a woollier version of the llama) and the ñandú (resembling a small ostrich) abound. They are used to visitors and don’t seem to be bothered by the proximity of automobile traffic and the snapping of cameras. Predators, like the gray fox, make less frequent appearances. You may also spot the dramatic aerobatics of a falcon and the graceful soaring of the endangered condor. The beautiful puma is especially elusive, but sightings have become more common. Admission charged.Pingúinera de Seno Otway. The road to this penguin sanctuary begins 30 km (18 mi) north of Punta Arenas. Magellanic penguins, which live up to 20 years in the wild, return to their birthplace here every year to mate with the same partner. For about 2,000 penguin couples—no single penguins make the trip—home is this desolate and windswept land off the Otway Sound. In late September, the penguins begin to arrive from the southern coast of Brazil and the Falkland Islands. They mate and lay their eggs in early October, and brood their eggs in November. Offspring hatch between mid-November and early December. If you’re lucky, you may catch sight of one of the downy gray chicks that stick their heads out of the burrows when their parents return to feed them. Otherwise you might see scores of the ungainly adult penguins waddling to the ocean from their nesting burrows. They swim for food every eight hours and dive up to 100 feet deep. The penguins depart from the sound in late March. Note that the sanctuary is a 1-km (1/2-mi) walk from the parking lot. It gets chilly, so bring a windbreaker. Admission charged.Reserva Nacional Laguna Parillar. This 47,000-acre reserve lies west of Puerto Hambre, a tranquil fishing village, and is centered around a shimmering lake in a valley flanked by hills. It’s a great place for a picnic, and there are a number of well-marked paths that offer sweeping vistas over the Estrecho de Magallanes. About 2 km (1 mi) west of Puerto Hambre is a small white monolith that marks the geographical center of Chile, the midway point between Chile’s northern port Arica and the South Pole.Cruise ShoppingWool may no longer be king of the economy, but vast flocks of sheep still yield a high-quality product that is woven into the clothing here. Leather products are also common, but the prices are not necessarily low. About 3 km (2 mi) north of Punta Arenas is the Zona Franca (Av. Bulnes). This duty-free zone is where people from all around the region come for low-priced electronics and other consumer items.

Day 10: Punta Arenas

Impenetrable forests, impassable mountains, and endless fields of ice define Chilean Patagonia, and meant that the region went largely unexplored until the beginning of the 20th century. Located in the southernmost part of the country, this area is still sparsely inhabited, though you will find a few populated places—like the colorful provincial city of Punta Arenas, which looks like it’s about to be swept into the Strait of Magellan. Some unique wildlife, particularly colonies of elephant seals and penguins, call this breathtaking topography home. To the north is Parque Nacional Torres del Paine, the country’s most magnificent natural wonder, and whose snow-covered peaks seem to rise vertically from the plains below. The vistas, such as the fantastic Avenue of the Glaciers, are breathtaking; along this stretch of the Beagle Channel, you can pass six tremendous glaciers all within a stone’s throw of each other.Cruise SightsPunta Arenas. Founded a little more than 150 years ago, Punta Arenas (Sandy Point) was Chile’s first permanent settlement in Patagonia. Plaza Muñoz Gamero, the central square, is surrounded by evidence of that early prosperity: buildings whose then-opulent brick exteriors recall a time when this was one of Chile’s wealthiest cities. The newer houses here have colorful tin roofs, best appreciated when seen from a high vantage point such as the Mirador Cerro la Cruz. Although the city as a whole may not be particularly attractive, look for details: the pink-and-white house on a corner, the bay window full of potted plants, parking attendants wearing the regional blue and yellow colors, and schoolchildren in identical naval pea coats that remind you that the city’s fate is tied to the sea.The Museo Naval y Marítimo extols Chile’s high-seas prowess, particularly concerning Antarctica. Its exhibits are worth a visit for anyone with an interest in ships and sailing, merchant and military alike. Part of the second floor is designed like the interior of a ship, including a map and radio room. Pedro Montt 989. Admission charged.Housed in what was once the mansion of the powerful Braun-Menéndez family, the Museo Regional de Magallanes is an intriguing glimpse into the daily life of a wealthy provincial family at the beginning of the 20th century. Lavish Carrara marble hearths, English bath fixtures, and cordovan leather walls are among the original accoutrements. The museum also has an excellent group of displays depicting Punta Arenas’s past, from the first European contact to the town’s decline after the opening of the Panama Canal. The museum is half a block north of the main square. Magallanes 949. Admission charged.The resplendent 1895 Palacio Sara Braun is a national landmark and an architectural showpiece of southern Patagonia. Designed by a French architect, the house was built from materials and by craftsmen imported from Europe during the four years of construction. The city’s central plaza and surrounding buildings soon followed, ushering in the region’s golden era. Noteworthy are the lavish bedrooms, magnificent parquet floors, marble fireplaces, and hand-painted ceilings. Don’t miss the portraits of Braun and her husband José Nogueira in the music room. Afterwards, head to the cellar for a drink or snack in the warm public tavern (a good portion of the mansion is leased to a hotel). Plaza Muñoz Gamero 716. Admission charged.Commonly referred to simply as “El Salesiano,” the Museo Salesiano de Maggiorino Borgatello is operated by Italian missionaries whose order arrived in Punta Arenas in the 19th century. The Salesians, most of whom spoke no Spanish, proved to be daring explorers. Traveling throughout the region, they collected the artifacts made by indigenous tribes that are currently on display. Av. Bulnes 398. Admission charged.Isla Magdalena. Punta Arenas is the launching point for a boat trip to the Isla Magdalena to see the more than 100,000 Magellanic penguins at the Monumento Natural Los Pingúinos. A single trail, marked off by rope, is accessible to humans. The boat trip to the island, in the middle of the Estrecho de Magallanes, takes about two hours. Make sure to bring along warm clothing, even in summer; the island can be chilly, particularly if a breeze is blowing across the water.Parque Nacional Torres del Paine. Some 12 million years ago, lava flows pushed up through the thick sedimentary crust that covered the southwestern coast of South America, cooling to form a granite mass. Glaciers then swept through the region, grinding away all but the ash-gray spires that rise over the landscape of one of the world’s most beautiful natural phenomena, now the Parque Nacional Torres del Paine (established in 1959). Snow formations dazzle along every turn of road, and the sunset views are spectacular.Among the 2,420-square-km (934-square-mi) park’s most beautiful attractions are its lakes of turquoise, aquamarine, and emerald green waters. Another draw is its unusual wildlife. Creatures like the guanaco (a woollier version of the llama) and the ñandú (resembling a small ostrich) abound. They are used to visitors and don’t seem to be bothered by the proximity of automobile traffic and the snapping of cameras. Predators, like the gray fox, make less frequent appearances. You may also spot the dramatic aerobatics of a falcon and the graceful soaring of the endangered condor. The beautiful puma is especially elusive, but sightings have become more common. Admission charged.Pingúinera de Seno Otway. The road to this penguin sanctuary begins 30 km (18 mi) north of Punta Arenas. Magellanic penguins, which live up to 20 years in the wild, return to their birthplace here every year to mate with the same partner. For about 2,000 penguin couples—no single penguins make the trip—home is this desolate and windswept land off the Otway Sound. In late September, the penguins begin to arrive from the southern coast of Brazil and the Falkland Islands. They mate and lay their eggs in early October, and brood their eggs in November. Offspring hatch between mid-November and early December. If you’re lucky, you may catch sight of one of the downy gray chicks that stick their heads out of the burrows when their parents return to feed them. Otherwise you might see scores of the ungainly adult penguins waddling to the ocean from their nesting burrows. They swim for food every eight hours and dive up to 100 feet deep. The penguins depart from the sound in late March. Note that the sanctuary is a 1-km (1/2-mi) walk from the parking lot. It gets chilly, so bring a windbreaker. Admission charged.Reserva Nacional Laguna Parillar. This 47,000-acre reserve lies west of Puerto Hambre, a tranquil fishing village, and is centered around a shimmering lake in a valley flanked by hills. It’s a great place for a picnic, and there are a number of well-marked paths that offer sweeping vistas over the Estrecho de Magallanes. About 2 km (1 mi) west of Puerto Hambre is a small white monolith that marks the geographical center of Chile, the midway point between Chile’s northern port Arica and the South Pole.Cruise ShoppingWool may no longer be king of the economy, but vast flocks of sheep still yield a high-quality product that is woven into the clothing here. Leather products are also common, but the prices are not necessarily low. About 3 km (2 mi) north of Punta Arenas is the Zona Franca (Av. Bulnes). This duty-free zone is where people from all around the region come for low-priced electronics and other consumer items.

Day 11: Chilean Fjords

Strewn through the coast of Chile, these beautiful fjords are world renowned for being one of the most awe-inspiring places on earth. Snow-capped volcanoes nestle majestically alongside rolling valleys of ice and frosty glaciers. Rugged beauty, breathtaking scenery not to mention diverse and profuse wildlife abounds – expect to watch whales from the deck, see playful Magellan Penguins and perhaps even spot the rare Andean Condor. Affectionately named “The End of the World” by the Spaniards who discovered the region in eighteenth century in a quest to Christianise South America, these extraordinary waterways not only encompass a medley of jagged mountains and iceberg strewn bays, but feature a kaleidoscopic spectrum of unexpected colour that offers photographic opportunities like no other destination.

Day 12: Chilean Fjords

Strewn through the coast of Chile, these beautiful fjords are world renowned for being one of the most awe-inspiring places on earth. Snow-capped volcanoes nestle majestically alongside rolling valleys of ice and frosty glaciers. Rugged beauty, breathtaking scenery not to mention diverse and profuse wildlife abounds – expect to watch whales from the deck, see playful Magellan Penguins and perhaps even spot the rare Andean Condor. Affectionately named “The End of the World” by the Spaniards who discovered the region in eighteenth century in a quest to Christianise South America, these extraordinary waterways not only encompass a medley of jagged mountains and iceberg strewn bays, but feature a kaleidoscopic spectrum of unexpected colour that offers photographic opportunities like no other destination.

Day 13: Laguna San Rafael National Park

Some 150 nautical miles south of Puerto Chacabuco lies Laguna San Rafael National Park. Getting here is in itself a wonderful experience as the ship cruises through waterways, fjords and estuaries that offer stunning scenery. Within the park is the tallest peak in the Southern Andes, Mount San Valentín at 13,310 feet. Fields of ice extend over this mountain and the surrounding hills and from it 19 glaciers are born. However, the most famous attraction is the Mount San Valentín glacier. Here large blocks of ice can be seen calving off the glacier and crashing into the lake with a thunderous roar. Truly an amazing sight!

Day 14: Puerto Chacabuco

The drive from Coyhaique to the town of Puerto Aisén and its port, Chacabuco, is beautiful. The mist hangs low over farmland, adding a dripping somnolence to the scenery. Dozens of waterfalls and rivers wend their way through mountain formations. Yellow poplars surround charming rustic lodges, and sheep and cattle graze on mossy, vibrant fields. The picture of serenity terminates at the sea, where the nondescript town of Puerto Aisén and its port Chacabuco, Coyhaique’s link to the ocean, sits, a conduit to further beauty. This harbor ringed by snowcapped mountains is where you board the ferries that transport you north to Puerto Montt in the Lake District and Quellón on Chiloé, as well as boats headed south to the spectacular Laguna San Rafael.

Day 15: Castro

Bright, wooden huts teeter on stilts over Castro’s estuary waterfront, inviting you into a patchwork of colour that’s sure to brighten any day. These traditional palafitos give the warmest of welcomes, as you prepare to experience Chile at its most vibrant. Castro has faced something of a tumultuous past, having been hit by a by a succession of earthquakes and fires – the most recent a devastating earthquake in 1960. But this city is incredibly resilient, and today the capital of Chiloe Island makes for a fantastic base for exploring the archipelago that surrounds it.  

Day 16: Puerto Montt

For most of its history, windy Puerto Montt was the end of the line for just about everyone traveling in the Lake District. Now the Carretera Austral carries on southward, but for all intents and purposes Puerto Montt remains the region’s last significant outpost, a provincial city that is the hub of local fishing, textile, and tourist activity.Today the city center is full of malls, condos, and office towers—it’s the fastest-growing city in Chile—but away from downtown, Puerto Montt consists mainly of low clapboard houses perched above its bay, the Seno de Reloncaví. If it’s a sunny day, head east to Playa Pelluco or one of the city’s other beaches. If you’re more interested in exploring the countryside, drive along the shore for a good view of the surrounding hills.

Day 18: Valparaiso

Valparaíso’s dramatic topography—45 cerros, or hills, overlooking the ocean—requires the use of winding pathways and wooden ascensores (funiculars) to get up many of the grades. The slopes are covered by candy-color houses—there are almost no apartments in the city—most of which have exteriors of corrugated metal peeled from shipping containers decades ago. Valparaíso has served as Santiago’s port for centuries. Before the Panama Canal opened, Valparaíso was the busiest port in South America. Harsh realities—changing trade routes, industrial decline—have diminished its importance, but it remains Chile’s principal port. Most shops, banks, restaurants, bars, and other businesses cluster along the handful of streets called El Plan (the flat area) that are closest to the shoreline. Porteños (which means “the residents of the port”) live in the surrounding hills in an undulating array of colorful abodes. At the top of any of the dozens of stairways, the paseos (promenades) have spectacular views; many are named after prominent Yugoslavian, Basque, and German immigrants. Neighborhoods are named for the hills they cover. With the jumble of power lines overhead and the hundreds of buses that slow down—but never completely stop—to pick up agile riders, it’s hard to forget you’re in a city. Still, walking is the best way to experience Valparaíso. Be careful where you step, though—locals aren’t very conscientious about curbing their dogs.

Day 19: Valparaiso

Valparaíso’s dramatic topography—45 cerros, or hills, overlooking the ocean—requires the use of winding pathways and wooden ascensores (funiculars) to get up many of the grades. The slopes are covered by candy-color houses—there are almost no apartments in the city—most of which have exteriors of corrugated metal peeled from shipping containers decades ago. Valparaíso has served as Santiago’s port for centuries. Before the Panama Canal opened, Valparaíso was the busiest port in South America. Harsh realities—changing trade routes, industrial decline—have diminished its importance, but it remains Chile’s principal port. Most shops, banks, restaurants, bars, and other businesses cluster along the handful of streets called El Plan (the flat area) that are closest to the shoreline. Porteños (which means “the residents of the port”) live in the surrounding hills in an undulating array of colorful abodes. At the top of any of the dozens of stairways, the paseos (promenades) have spectacular views; many are named after prominent Yugoslavian, Basque, and German immigrants. Neighborhoods are named for the hills they cover. With the jumble of power lines overhead and the hundreds of buses that slow down—but never completely stop—to pick up agile riders, it’s hard to forget you’re in a city. Still, walking is the best way to experience Valparaíso. Be careful where you step, though—locals aren’t very conscientious about curbing their dogs.

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Ship features

Crystal Penthouse Suite

Crystal Penthouse Suite

Our largest suite, with expansive living areas, a private veranda, sumptuous finishings and attentive butler service.

DETAILS

  • Large private veranda with teak furniture
  • Spacious living room with TV, custom wool carpets, walnut floors, cabinetry and Swarovski® chandelier
  • Dining area with panoramic ocean views
  • Separate study
  • Custom built-in bar
  • Large bedroom with queen-size bed or twins, plus his and hers walk-in closets and TV
  • Master bath with jacuzzi, ocean view, crystal sconces and Calacatta marble floors, separate shower and bidet
  • Guest bathroom

SERVICES

  • 24 hour in-suite dining

  • Unlimited room service from Osteria D’Ovidio and Umi Uma
  • Unlimited dining in Osteria D’Ovidio and Umi Uma
  • Turndown service with handmade truffles
  • Shoeshine service
  • Assistance with packing and unpacking
  • Free unlimited laundry and dry cleaning, 2nd day service
  • In-suite cocktail parties
  • Private transfer to and from ship up to 50 miles

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Flowers
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Nespresso coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
Crystal Penthouse Suite
Junior Crystal Penthouse Suite

Junior Crystal Penthouse Suite

Redesigned in 2023, this large suite includes spacious rooms with separate dining and living areas, looking onto a private veranda, and accompanied by attentive butler service. Includes complimentary laundry.

DETAILS

  • Large private veranda
  • Spacious living room
  • Dining area
  • Two TV’s
  • Sophisticated one-touch lighting and surround-sound system
  • Separate bedroom area
  • Vanity in bedroom
  • Queen-size bed or twin beds with sumptuous bedding, and third berth
  • Walk-in closet
  • Refrigerator

SERVICES

  • 24 hour in-suite dining
  • Unlimited room service from Osteria D’Ovidio and Umi Uma
  • Unlimited dining in Osteria D’Ovidio and Umi Uma
  • Turndown service with handmade truffles
  • Shoeshine service
  • Assistance with packing and unpacking
  • Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service
  • Free pressing (5pcs/day), 2nd day service
  • In-suite cocktail parties
  • Private transfer to and from ship up to 50 miles

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Flowers
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
Crystal Penthouse Suite
Junior Crystal Penthouse Suite
Sapphire Veranda Suite

Sapphire Veranda Suite

Spacious suite, with living area, elegant finishings and private veranda, accompanied by attentive butler service. Sapphire suites are available to book in new and classic design. Includes complimentary laundry.

DETAILS

  • Private veranda
  • Spacious living room
  • Queen-size bed or twin beds with sumptuous bedding, and third berth
  • Walk-in closet
  • Two TV’s

SERVICES

  • 24 hour in-suite dining
  • Shoeshine service
  • Assistance with packing and unpacking
  • Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service
  • Free pressing (5pcs/day), 2nd day service

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Flowers
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
Crystal Penthouse Suite
Junior Crystal Penthouse Suite
Sapphire Veranda Suite
Aquamarine Veranda Suite

Aquamarine Veranda Suite

Suite offering comfortable living area, private veranda and perfect for grand yet intimate moments, accompanied by attentive butler service. Aquamarine suites are available to book in new and classic design.

DETAILS

  • Private veranda
  • Sizeable living area
  • Queen-size bed or twin beds with sumptuous bedding
  • Vanity in dressing area
  • Walk-in closet
  • TV
  • Sophisticated one-touch lighting and surround-sound system

SERVICES

  • 24 hour in-suite dining
  • Turndown service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Flowers
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Afternoon canapés
  • Nespresso coffee maker
  • Binoculars
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
Crystal Penthouse Suite
Junior Crystal Penthouse Suite
Sapphire Veranda Suite
Aquamarine Veranda Suite
Double Guest Room with Veranda

Double Guest Room with Veranda

Contemporary classic bedroom redesigned in 2023, with butler service and comfortable seating constellations opening onto a private veranda.

DETAILS

  • Private veranda
  • Spacious living area with sofa
  • Queen-size bed or twin beds with sumptuous bedding
  • Walk-in shower
  • TV

SERVICES

  • 24 hour in-suite dining
  • Turndown service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)

Crystal Penthouse Suite
Junior Crystal Penthouse Suite
Sapphire Veranda Suite
Aquamarine Veranda Suite
Double Guest Room with Veranda
Double Guest Room with Ocean View

Double Guest Room with Ocean View

Contemporary classic bedroom redesigned in 2023, with butler service and impressive windows onto ocean views.

DETAILS

  • Large picture window
  • Sizeable living area with sofa
  • Queen-size bed or twin beds with sumptuous bedding
  • Walk-in shower
  • TV

SERVICES

  • 24 hour in-suite dining
  • Turndown service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)

Crystal Penthouse Suite
Junior Crystal Penthouse Suite
Sapphire Veranda Suite
Aquamarine Veranda Suite
Double Guest Room with Veranda
Double Guest Room with Ocean View
Single Guest Room with Ocean View

Single Guest Room with Ocean View

Cozy bedroom redesigned in 2023, with welcoming and comfortable detailing, butler service and ocean views.

DETAILS

  • Large picture window
  • Sizeable living area with sofa
  • Queen-size bed or twin beds with sumptuous bedding
  • Walk-in shower
  • TV

SERVICES

  • 24 hour in-suite dining
  • Turndown service
  • Shoeshine service
  • Assistance with packing and unpacking

AMENITIES

  • Welcome champagne
  • Complimentary wine and spirits from set menu
  • Complimentary soft drinks
  • Fresh fruits, daily change, on request only
  • Pillow menu (selection from a variety of pillow types)
  • Complimentary unlimited standard WiFi
  • In-suite safe
  • Interactive tablet for news, updates, and reservations
  • Hair dryer
  • Hair iron (available upon request)
Waterside Restaurant

Waterside Restaurant

The main dining room, features open seating as well as tables for two and four guests. Open for breakfast, lunch, and dinner. No reservations are required.

Waterside Restaurant
Umi Uma by Nobu Matsuhisa

Umi Uma by Nobu Matsuhisa

Created by legendary Master Chef Nobuyki (Nobu) Matusuhisa, Umi Uma is an innovative Japanese-Peruvian restaurant inspired by the rich culture of Japanese cuisine and Peruvian ingredients. Reservations required and limited per sailing

All inclusive – however its one complimentary reservation in each specialty restaurant (Umi Uma and Osteria) is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailings 23 days or more, and unlimited reservations for all full World Cruise guests”. However guests can pay to dine outside of their allowance at £50 pp which is great value for these 2 specialist restaurants

Waterside Restaurant
Umi Uma by Nobu Matsuhisa
Beefbar

Beefbar

The most exciting flavors from the global street-food scene – Beef, Reef and Leaf – are fashioned from the freshest ingredients by creative chefs and served for sharing in stylish surroundings.

Beefbar’s curated menu features prime cuts from renowned regions, including Wagyu from Australia, Black Angus from the United States and and the flavorful Kobe beef from Japan. Each cut is meticulously chosen for its quality and flavor profile, ensuring a unique dining experience for every meat lover. Join us at sea to savor the finest beef, prepared with expert craftsmanship and served the Beefbar way, onboard Crystal’s ships.

Open for lunch & dinner (reservations required in the evening), everyday

Waterside Restaurant
Umi Uma by Nobu Matsuhisa
Beefbar
Trident Grill

Trident Grill

Our pool restaurant featuring favorite classics such as Burgers, melts, salads and quick snacks for an indulgent poolside snack.

Waterside Restaurant
Umi Uma by Nobu Matsuhisa
Beefbar
Trident Grill
Osteria D'Ovidio

Osteria D'Ovidio

Fine Italian cuisine, featuring original menus and dishes created by talented Crystal chefs. Reservations required and limited per sailing.

All inclusive – however its one complimentary reservation in each specialty restaurant (Umi Uma and Osteria) is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailings 23 days or more, and unlimited reservations for all full World Cruise guests”. However guests can pay to dine outside of their allowance at £50 pp which is great value for these 2 specialist restaurants

Waterside Restaurant
Umi Uma by Nobu Matsuhisa
Beefbar
Trident Grill
Osteria D'Ovidio
The Bistro

The Bistro

Parisian-inspired café and coffee bar with light snacks such as fresh pastries, bagels and fruit in the morning and a selection of international cheeses, pâtés, prosciutto, smoked salmon and dessert delicacies through late afternoon.

Waterside Restaurant
Umi Uma by Nobu Matsuhisa
Beefbar
Trident Grill
Osteria D'Ovidio
The Bistro
The Vintage Room

The Vintage Room

The Vintage Room offers guided pairings and dinners highlighting the vast selection of wines in the ship’s onboard cellar. This intimate, innovative concept offers guests an education in fine wine and cuisine, allowing them to gain privileged insights into the art of enology. In addition to daytime tastings and discussions, guests may enjoy a variety of private wine-themed lunches and dinners by special arrangement with the Head Sommelier.

Waterside Restaurant
Umi Uma by Nobu Matsuhisa
Beefbar
Trident Grill
Osteria D'Ovidio
The Bistro
The Vintage Room
Scoops Ice Cream Bar

Scoops Ice Cream Bar

A sumptuous ice cream bar featuring fresh toppings and homemade cookies, with frozen yoghurt accompanying classics from Ben & Jerry’s.

Waterside Restaurant
Umi Uma by Nobu Matsuhisa
Beefbar
Trident Grill
Osteria D'Ovidio
The Bistro
The Vintage Room
Scoops Ice Cream Bar
Marketplace

Marketplace

Buffet style dining wrapped in floor to ceiling windows and a chic open air dining area. This venue offers breakfast and lunch with a variety of choices from appetizers to desserts. Itinerary driven food selections keep the menu’s fresh, while carving stations and individual a la minute cooking add a dynamic element. Open seating.

Waterside Restaurant
Umi Uma by Nobu Matsuhisa
Beefbar
Trident Grill
Osteria D'Ovidio
The Bistro
The Vintage Room
Scoops Ice Cream Bar
Marketplace
24 Hours In-Suite Dining

24 Hours In-Suite Dining

Dine in the comfort of your own suite, 24 hours a day. Savor the extensive selection of delicious dishes from Waterside’s menu. Guests staying in the Crystal Penthouse can also enjoy in-suite dining from our specialty restaurants, during opening hours.​Service includes afternoon snacks and our Connoisseur Caviar Menu, for a epicurean treat (for an additional charge).

Waterside Restaurant
Umi Uma by Nobu Matsuhisa
Beefbar
Trident Grill
Osteria D'Ovidio
The Bistro
The Vintage Room
Scoops Ice Cream Bar
Marketplace
24 Hours In-Suite Dining
Tea Time

Tea Time

More information coming soon.

Shore Excursions

Shore Excursions

Visit the Shore Excursions desk to learn about our unique on shore experiences. Each experience is created in partnership with our sister company, A&K Travel. 

Bridging shoreside discovery with onboard elegance — the lauded Crystal experience was voted #1 in Condé Nast Traveler’s Readers’ Choice Awards, and the very best for food, service, nightlife and romance in Travel + Leisure’s World’s Best Awards — both Crystal Symphony and Crystal Serenity will offer extended seasons throughout the Mediterranean and Europe. Crystal Symphony will spend the entire year sailing abroad, exploring places from Vietnam, Cambodia, and India to destinations including Qatar, Kuwait, the UAE and Egypt. Crystal Serenity will also navigate the shores of North America, with routes revealing treasures from Canada to the Caribbean.

Shore Excursions
The Studio

The Studio

Enjoy lectures and enriching experiences in this intimate classroom setting.

Casino De Monte-Carlo

Casino De Monte-Carlo

Le Casino de Monte-Carlo is offering a new and unique experience onboard. Place your bets on table games with the unique savoir-faire of Monaco’s world-famous casino or get excited to a dynamic range of slots to hit the jackpot. An ultimate way to embrace the thrill of the game in an elegant atmosphere adorned in the hues of the historical building.

Casino De Monte-Carlo
Crystal Cove

Crystal Cove

An ideal refreshment stop any time of the day, and the perfect place to meet friends for a pre-dinner cocktail. Enjoy a variety of musical styles as the day turns into night.

Casino De Monte-Carlo
Crystal Cove
Palm Court

Palm Court

Featuring large sky lights, floor-to-ceiling windows and a fabulous 270-degree forward view, this venue is perfect for afternoon tea, social gatherings and dancing.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library

Library

A well-stocked library containing over 2,000 books on a range of subjects from classics to popular biographies, history to contemporary mysteries. Plus enjoy an ample selection of magazines and board games perfect for poolside reading

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool

Seahorse Pool

Our lap pool with plenty of surrounding deck space to sunbathe, relax and read while enjoying a cool drink in the afternoon.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping

Apropos & Facets Onboard Shopping

Heighten the experience on board with a selection of fine jewelry, watches and cruise wear available in our arcade, alongside designer apparel. Make the most of being at sea with a selection of duty free items available.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping
Stardust Club and Supper Club

Stardust Club and Supper Club

On selected evenings before and after dinner, this entertainment lounge features dancing, production spot shows, cabaret performances and other themed events. Additionally, on select nights, Stardust will open the doors for Supper Club for up to 116 guests to enjoy an evening show where they can dine and dance at the same time. Supper Club is by reservations only.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping
Stardust Club and Supper Club
Pulse Night Club

Pulse Night Club

An intimate lounge for a late-night drink, dancing or a place to let loose with karaoke.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping
Stardust Club and Supper Club
Pulse Night Club
Galaxy Lounge

Galaxy Lounge

Performances are the focal point here, with appearances by fantastic Broadway-style performers and headline entertainers. Drink service provided before each show.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping
Stardust Club and Supper Club
Pulse Night Club
Galaxy Lounge
Hollywood Theatre

Hollywood Theatre

The ship’s sleek cinema for recent-released movies, live sport events, guest lectures and religious services.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping
Stardust Club and Supper Club
Pulse Night Club
Galaxy Lounge
Hollywood Theatre
Connoisseur Club

Connoisseur Club

An elegant space to indulge in the finest cigars and cognacs.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping
Stardust Club and Supper Club
Pulse Night Club
Galaxy Lounge
Hollywood Theatre
Connoisseur Club
Computer University@Sea

Computer University@Sea

Our innovative Computer lab onboard led by a team of tech experts.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping
Stardust Club and Supper Club
Pulse Night Club
Galaxy Lounge
Hollywood Theatre
Connoisseur Club
Computer University@Sea
Crystal Plaza

Crystal Plaza

Crystal Plaza can be found on Deck 5.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping
Stardust Club and Supper Club
Pulse Night Club
Galaxy Lounge
Hollywood Theatre
Connoisseur Club
Computer University@Sea
Crystal Plaza
Avenue Saloon

Avenue Saloon

Signature piano bar with an intimate ambience. The perfect setting for a cocktail before and after dinner.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping
Stardust Club and Supper Club
Pulse Night Club
Galaxy Lounge
Hollywood Theatre
Connoisseur Club
Computer University@Sea
Crystal Plaza
Avenue Saloon
Bridge Lounge

Bridge Lounge

The Bridge Lounge can be found on Deck 7.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping
Stardust Club and Supper Club
Pulse Night Club
Galaxy Lounge
Hollywood Theatre
Connoisseur Club
Computer University@Sea
Crystal Plaza
Avenue Saloon
Bridge Lounge
Reception & Atrium

Reception & Atrium

The Reception can be found on Deck 5.

Casino De Monte-Carlo
Crystal Cove
Palm Court
Library
Seahorse Pool
Apropos & Facets Onboard Shopping
Stardust Club and Supper Club
Pulse Night Club
Galaxy Lounge
Hollywood Theatre
Connoisseur Club
Computer University@Sea
Crystal Plaza
Avenue Saloon
Bridge Lounge
Reception & Atrium
Observation Deck

Observation Deck

More information coming soon.

Aurōra Spa

Aurōra Spa

Our spa offers a wide range of health and beauty services for ladies and gentlemen. There is a complete sauna and steam room facilities, as well as a variety of treatments, including aromatherapy, aqua meditation, exfoliation, reflexology and Swedish massage. Treatments are by appointment only.

Aurōra Spa
Crystal Life Fitness

Crystal Life Fitness

Our 3,000+ square-foot Fitness Center, Weight Room and Aerobics Studio feature an extensive line of professional weights and Technogym® exercise equipment, along with panoramic views. ​We also offer Wellness program with classes in yoga, mat pilates and spinning classes. Our ships’ full-time Fitness Director offers fitness advice and a variety of stretch and aerobic instruction.

Aurōra Spa
Crystal Life Fitness
Wimbledon Court

Wimbledon Court

Hit the full-sized paddle tennis and pickle ball court for a friendly game. Crystal Serenity has two courts available.

Aurōra Spa
Crystal Life Fitness
Wimbledon Court
Golf Driving Nets & Putting Green

Golf Driving Nets & Putting Green

Practice your golf-game with the expert coaching of our qualified PGA golf pro (available on most cruises). TaylorMade® clubs are available from the sports director or golf pro, and for personal use in port, you can head to the concierge desk to rent a set of clubs.

Aurōra Spa
Crystal Life Fitness
Wimbledon Court
Golf Driving Nets & Putting Green
Table Tennis

Table Tennis

Challenge a friend to a fun game of ping-pong on one of our tennis tables.

Fantasia & Waves

Fantasia & Waves

Specialized fun for junior cruisers.

Wheelchair Assistance

Wheelchair Assistance

Guests with limited mobility should ideally be able to navigate the ship independently. Alternatively, they may opt to travel with a companion who can provide assistance if needed.

Wheelchair Assistance
Service Animals

Service Animals

Service animals will be permitted on select voyages. Animals that are not trained to do work or perform tasks are not considered to be service animals. Emotional support animals, which provide emotional support, well-being, comfort, or companionship to an individual with disabilities but are not trained to do work or perform tasks, are not considered to be service animals. Pets and other animals who are not service animals are not allowed on board.

For more details, please contact obgs@crystalcruises.com

Wheelchair Assistance
Service Animals
Smoking Policy

Smoking Policy

At Crystal, we recognise that some of our guests smoke and others do not. While most areas of the ship are non-smoking, there will be designated smoking areas throughout. Please note that pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.

Wheelchair Assistance
Service Animals
Smoking Policy
Dress Code

Dress Code

At Crystal, we want guests to feel confident and relaxed throughout their stay, so we have compiled the following guide to the different dress codes on board. If you have any questions, please don’t hesitate to contact us by calling 1.888.617.0110 or +1.786.464.4420.

Day Casual

A less formal look allows guests to feel comfortable during the day; Day Casual attire may be worn everywhere, including our restaurants, until 18:00.

Suggestions for a Day Casual look:

Women

  • Sundresses
  • Elegant shorts
  • Jeans
  • T-shirts or blouses
  • Linen clothing
  • Swimsuits with cover-ups (when not poolside)

Men

  • Shorts
  • Jeans
  • T-shirts or polo shirts
  • Linen clothing
  • Swim shorts with a T-shirt or polo (when not poolside)

NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messaging are not permitted. Covered swimsuits may only be worn at Trident Grill, Tastes, and Marketplace.

Evening Resort

A step up from Day Casual, after 18:00, we ask that guests adopt the more refined Evening Resort dress code.

Suggestions for an Evening Resort look:

Women

  • Dress
  • Skirts
  • Pants
  • Blouses or sweaters
  • Dark-wash jeans with no rips
  • Tailored dress shorts

Men

  • Shirts
  • Collared polo shirt
  • Sweaters or smart designer sweatshirts
  • Dark-wash jeans with no rips (only when accompanied with a jacket)
  • Chinos
  • Sports jacket or blazer (optional)
  • Tailored shorts (these may only be worn in the Tastes restaurant)

NOTE: Please avoid flip-flops/sliders, swimwear, and hats.

Formal Evening

On sailings over seven days, there will be at least one optional ship-wide formal night (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide.

Suggestions for a Formal Evening look:

Women

  • Cocktail dresses or gowns
  • Suits Evening skirts or pants with an elegant top
  • Evening shoes

Men

  • Suits or tuxedos
  • Shirts
  • Dress shoes
  • Ties (optional)

*Formal evening attire should be adhered to in the specialty restaurants, during a captain or officer dinner, and during a recognition dinner

As always, dress for the climate and conditions of any destination we visit.

Wheelchair Assistance
Service Animals
Smoking Policy
Dress Code
What's Included

What's Included

WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE?

Our restaurants are complimentary, except for The Vintage Room. For our specialty restaurants, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar and Osteria d’Ovidio, guests will be allotted one complimentary reservation for two people per voyage of up to 11 days (more than one for more extended stays – see below). In addition, guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited free visits.

  • Up to 11 days: One complimentary reservation to each restaurant
  • 12 to 22 days: Two complimentary reservations to each restaurant
  • 23 or more days: Three complimentary reservations to each restaurant
  • Reservations above the complimentary allotment will be $50 per person.

WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS?

• Beverages including select fine wines, champagne, premium spirits, and all nonalcoholic beverages such as bottled water, soft drinks, and specialty coffees

• Gratuities for housekeeping, dining, and bar staff

• One complimentary reservation to Osteria d’ Ovidio and one complimentary reservation to our second Asian specialty restaurant (not yet announced)

• Butler service in all suites and guest rooms

• Wi-Fi/Internet access in-room and throughout the ship, signal permitting

IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER?

Dry cleaning will be included in select suite categories and detailed on your itinerary.

IS ROOM SERVICE INCLUDED?

An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.

Wheelchair Assistance
Service Animals
Smoking Policy
Dress Code
What's Included
Medical Needs

Medical Needs

CAN I BRING OXYGEN ON BOARD?

If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen.

CAN I BRING A CPAP MACHINE?

The following devices are permitted on board:

  • BIPAP machines, CPAP machines, Concentrators, and Nebulizers.
  • You must bring your own equipment on board for personal use. Please hand-carry these items and do not place them in your checked luggage.
Wheelchair Assistance
Service Animals
Smoking Policy
Dress Code
What's Included
Medical Needs
Language

Language

The official language spoken on board is English. All officers, staff, and crew as well as local guides and regional specialists speak fluent English. All announcements and lectures will be presented in English.

Wheelchair Assistance
Service Animals
Smoking Policy
Dress Code
What's Included
Medical Needs
Language
Special Dietary Requirements

Special Dietary Requirements

In most cases, we can accommodate special requirements. Please provide details about any allergies or food requirements to our Reservations team or your travel advisor prior to your cruise departure.

Wheelchair Assistance
Service Animals
Smoking Policy
Dress Code
What's Included
Medical Needs
Language
Special Dietary Requirements
Alcohol Policy

Alcohol Policy

You may bring your own nonalcoholic or alcoholic drinks aboard. Please note that certain restrictions apply by country or destination.

Deck 13

Deck 13

  • Sauna + Steam Room
  • Aurora
  • Fitness Center
  • Glass Roof Over Beefbar
  • Wimbledon Court Paddle Tennis And Pickleball
  • Forward Observation Deck
  • Elevator
Deck 13
Deck 12

Deck 12

  • Marketplace Restaurant
  • Washroom
  • Beefbar
  • Trident Grill
  • Scoops Gelato Bar
  • Seahorse Pool & Whirlpool
  • Fantasia Children’s Playroom
  • Waves Teen Center
  • Tea Room
  • The Palm Court
  • Sunset Bar
  • Elevator
Deck 13
Deck 12
Deck 11

Deck 11

  • Crystal Penthouse Suite
  • Sapphire Veranda Suite
  • Aquamarine Veranda Suite
  • Launderette

  • Elevator

Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing

Deck 13
Deck 12
Deck 11
Deck 10

Deck 10

  • Sapphire Veranda Suite
  • Double Guest Room with Veranda
  • Aquamarine Veranda Suite
  • Launderette

  • Elevator

Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing

Deck 13
Deck 12
Deck 11
Deck 10
Deck 9

Deck 9

  • Junior Crystal Penthouse Suite
  • Sapphire Veranda Suite
  • Double Guest Room with Veranda
  • Aquamarine Veranda Suite
  • Launderette
  • Elevator

Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing

Deck 13
Deck 12
Deck 11
Deck 10
Deck 9
Deck 8

Deck 8

  • Junior Crystal Penthouse Suite
  • Double Guest Room with Veranda
  • Sapphire Veranda Suite
  • Launderette
  • Elevator

Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing

Deck 13
Deck 12
Deck 11
Deck 10
Deck 9
Deck 8
Deck 7

Deck 7

  • Aquamarine Ocean View Suite (Accessible Suites)
  • Double Guest Room With Veranda
  • Single Guest Room, Ocean View
  • Century Suite
  • Cashier
  • Uma Uma & Sushi Bar by Nobu Matsuhisa
  • Bridge Lounge
  • Vintage Room
  • Library
  • Osteria D’Ovidio
  • Computer University@Sea
  • The Studio
  • Elevators

Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing

Deck 13
Deck 12
Deck 11
Deck 10
Deck 9
Deck 8
Deck 7
Deck 6

Deck 6

  • Main Stage
  • Apropos
  • Facets
  • Avenue Of The Stars Boutiques
  • Atrium
  • Avenue Saloon
  • Connoisseur Club
  • Crystal Images
  • Golf Driving Nets
  • Pulse Night Club
  • Elevators
  • Stardust Club
  • Stage
  • Table Tennis
  • Putting Green
  • Hollywood Theatre
  • Galaxy Lounge
  • The Lounge
  • Crystal Collection
  • The Bistro
Deck 13
Deck 12
Deck 11
Deck 10
Deck 9
Deck 8
Deck 7
Deck 6
Deck 5

Deck 5

  • Medical Center
  • Bar
  • Concierge Desk
  • Crystal Cove
  • Elevators
  • Future Cruises & Loyalty Manager
  • Reception
  • Shore Excursion Desk
  • Crystal Plaza
  • Waterside Restaurant

Crystal

Set sail with Crystal and embark on the voyage of a lifetime. Enjoy impeccable service and unique experiences onboard our two cruise ships Crystal Serenity and Crystal Symphony. Explore extraordinary destinations, enjoy exceptional dining and accommodation, and bask in the comfort of knowing that you're on an all-inclusive cruise with Crystal.
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