The infinite variety of street life, the nooks and crannies of the medieval Barri Gòtic, the ceramic tile and stained glass of Art Nouveau facades, the art and music, the throb of street life, the food (ah, the food!)—one way or another, Barcelona will find a way to get your full attention. The capital of Catalonia is a banquet for the senses, with its beguiling mix of ancient and modern architecture, tempting cafés and markets, and sun-drenched Mediterranean beaches. A stroll along La Rambla and through waterfront Barceloneta, as well as a tour of Gaudí’s majestic Sagrada Famíliaand his other unique creations, are part of a visit to Spain’s second-largest city. Modern art museums and chic shops call for attention, too. Barcelona’s vibe stays lively well into the night, when you can linger over regional wine and cuisine at buzzing tapas bars.
If you look north of the cathedral (La Seu, or the seat of the bishopric, to Mallorcans) on a map of the city of Palma, you can see around the Plaça Santa Eulàlia a jumble of tiny streets that made up the earliest settlement. Farther out, a ring of wide boulevards traces the fortifications built by the Moors to defend the larger city that emerged by the 12th century. The zigzags mark the bastions that jutted out at regular intervals. By the end of the 19th century, most of the walls had been demolished; the only place where you can still see the massive defenses is at Ses Voltes, along the seafront west of the cathedral.A torrent (streambed) used to run through the middle of the old city, dry for most of the year but often a raging flood in the rainy season. In the 17th century it was diverted to the east, along the moat that ran outside the city walls. Two of Palma’s main arteries, La Rambla and the Passeig d’es Born, now follow the stream’s natural course. The traditional evening paseo (promenade) takes place on the Born.If you come to Palma by car, park in the garage beneath the Parc de la Mar (the ramp is just off the highway from the airport, as you reach the cathedral) and stroll along the park. Beside it run the huge bastions guarding the Almudaina Palace; the cathedral, golden and massive, rises beyond. Where you exit the garage, there’s a ceramic mural by the late Catalan artist and Mallorca resident Joan Miró, facing the cathedral across the pool that runs the length of the park.If you begin early enough, a walk along the ramparts at Ses Voltes from the mirador beside the cathedral is spectacular. The first rays of the sun turn the upper pinnacles of La Seu bright gold and then begin to work their way down the sandstone walls. From the Parc de la Mar, follow Avinguda Antoni Maura past the steps to the palace. Just below the Plaça de la Reina, where the Passeig d’es Born begins, turn left on Carrer de la Boteria into the Plaça de la Llotja (if the Llotja itself is open, don’t miss a chance to visit—it’s the Mediterranean’s finest Gothic-style civic building). From there stroll through the Plaça Drassana to the Museu d’Es Baluard, at the end of Carrer Sant Pere. Retrace your steps to Avinguda Antoni Maura. Walk up the Passeig d’es Born to Plaça Joan Carles I, then right on Avenida de La Unió.
Valencia, Spain’s third-largest municipality, is a proud city with a thriving nightlife and restaurant scene, quality museums, and spectacular contemporary architecture, juxtaposed with a thoroughly charming historic quarter, making it a popular destination year in year out. During the Civil War, it was the last seat of the Republican Loyalist government (1935–36), holding out against Franco’s National forces until the country fell to 40 years of dictatorship. Today it represents the essence of contemporary Spain—daring design and architecture along with experimental cuisine—but remains deeply conservative and proud of its traditions. Though it faces the Mediterranean, Valencia’s history and geography have been defined most significantly by the River Turia and the fertile huerta that surrounds it.The city has been fiercely contested ever since it was founded by the Greeks. El Cid captured Valencia from the Moors in 1094 and won his strangest victory here in 1099: he died in the battle, but his corpse was strapped into his saddle and so frightened the besieging Moors that it caused their complete defeat. In 1102 his widow, Jimena, was forced to return the city to Moorish rule; Jaume I finally drove them out in 1238. Modern Valencia was best known for its frequent disastrous floods until the River Turia was diverted to the south in the late 1950s. Since then the city has been on a steady course of urban beautification. The lovely bridges that once spanned the Turia look equally graceful spanning a wandering municipal park, and the spectacularly futuristic Ciutat de les Arts i les Ciències (City of Arts and Sciences), most of it designed by Valencia-born architect Santiago Calatrava, has at last created an exciting architectural link between this river town and the Mediterranean. If you’re in Valencia, an excursion to Albufera Nature Park is a worthwhile day trip.
As you sail into Malaga you will notice what an idyllic setting the city enjoys on the famous Costa del Sol. To the east of this provincial capital, the coast along the region of La Axarqua is scattered with villages, farmland and sleepy fishing hamlets – the epitome of traditional rural Spain. To the west stretches a continuous city where the razzmatazz and bustle creates a colourful contrast that is easily recognisable as the Costa del Sol. Surrounding the region, the Penibéetica Mountains provide an attractive backdrop overlooking the lower terraced slopes which yield olives and almonds. This spectacular mountain chain shelters the province from cold northerly winds, giving it a reputation as a therapeutic and exotic place in which to escape from cold northern climes. Malaga is also the gateway to many of Andalusia’s enchanting historic villages, towns and cities.
Believed to be the oldest town on the Iberian Peninsula, the Andalusian port of Cádiz enjoys a stunning location at the edge of a six-mile promontory. The town itself, with 3,000 years of history, is characterised by pretty white houses with balconies often adorned with colourful flowers. As you wander around be sure to take a stroll through the sizeable Plaza de Espãna, with its large monument dedicated to the first Spanish constitution, which was signed here in 1812. Cádiz has two pleasant seafront promenades which boast fine views of the Atlantic Ocean, and has a lovely park, the Parque Genoves, located close to the sea with an open-air theatre and attractive palm garden. Also notable is the neo-Classical cathedral, capped by a golden dome.
Set on seven hills on the banks of the River Tagus, Lisbon has been the capital of Portugal since the 13th century. It is a city famous for its majestic architecture, old wooden trams, Moorish features and more than twenty centuries of history. Following disastrous earthquakes in the 18th century, Lisbon was rebuilt by the Marques de Pombal who created an elegant city with wide boulevards and a great riverfront and square, Praça do Comércio. Today there are distinct modern and ancient sections, combining great shopping with culture and sightseeing in the Old Town, built on the city’s terraced hillsides. The distance between the ship and your tour vehicle may vary. This distance is not included in the excursion grades.
Services provided
In addition to the common services provided to all our suites and staterooms:
Services provided
In addition to the common services provided to all our suites and staterooms:
Services provided
In addition to the common services provided to all our suites and staterooms:
Services provided
In addition to the common services provided to all our suites and staterooms:
Services provided
In addition to the common services provided to all our suites and staterooms:
Services provided
In addition to the common services provided to all our suites and staterooms:
A la carte meals are served at the table in the gastro restaurant. At lunch, a selection of dishes inspired by contemporary French brasseries will be offered. At dinner, it is time to sample the grand traditions of French fine dining, with menus to go with one of the best wines from our cellar, as recommended by our sommelier.
Grill Restaurant – Deck 6
Enjoy breakfasts, buffet lunches and themed dinners in a relaxed atmosphere at the grill restaurant on Deck 6.
Whether you wish to have breakfast in the privacy of your cabin, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night *.
Excursions & land itineraries
Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.
Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.
You can access these trips by pre-booking two months before your departure date.
The Theatre* is the most unique meeting space on board. It’s the largest space on the ship and regularly accommodates all the passengers. It plays host to shows and entertainment as well as conferences from our experts, naturalist guides and guests of honours. The Theatre makes every cruise unique and enriching thanks to its constant and very accessible events.
There are performers on board all of our ships. Recruited for their talent in Paris and Rome, they star in multiple shows at the Theatre, after dinner. Throughout your voyage, they host the various entertainment events in the Grand Salon, with the support of our on-board musicians.
During Tea Time or before dinner, our musical duos consisting of a singer and an accompanying musician play classical repertoires for you. In the evening, they play in concert at the Theatere or invite you to show off your dance moves. Dance evenings are thus co-led by performance dancers who know just how to keep you in step, under the direction of the Cruise Director.
Films are regularly shown at the Theatre on giant screens. National Geographic features, documentaries related to our expedition route and feature films contribute to the cultural enrichment that is part of our cruise philosophy.
Dedicated to leisure and relaxation, the libraries onboard all our ships stock a range of books and board games. This space is also equipped with Wi-Fi connected computers.
All the ships have a special area for children onboard known as the Le Kids Club. Books, television, board games and consoles (PS4 or Wii™) are all provided for their use and enjoyment.
The outdoor areas on our ships, comfortable and conducive to relaxation, have been designed to merge into the sublime scenery and surroundings of the sea and horizon. There is a heated seawater pool featuring its own sun lounge on the top deck of our sister ships (Le Boréal, L’Austral, Le Soléal and Le Lyrial) and on the third deck of the PONANT EXPLORERS (Le Lapérouse, Le Champlain, Le Bougainville, Le Dumont-D’Urville, Le Jacques Cartier and Le Bellot). Le Ponant is equipped with a 400 m² (4,300 ft²) sun deck.
A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.
On board the sisterships (Le Boreal, L’Austral, Le Soléal and Le Lyrial) and PONANT EXPLORERS, the reception desk and the excursion desk are arranged side by side to facilitate all your requests.
Reception: our receptionists can accommodate you 24 hours a day on all our ships (from 7 a.m. to 11 p.m. on Le Ponant) to answer all your needs, such as room service, etc.
The excursion office: the excursion team is available at all times to tell you about the onshore programmes, organise group or private excursions and to manage transfers at the start or end of the cruise.
On Le Ponant, the receptionist will answer all your questions about excursions.
All our ships feature an onboard spa. Equipped with massage cabins and a Turkish bath (Sister ships) or a sauna (Explorers), the spa offers a wide choice of top-of-the-range treatments provided in association with SOTHYS™ or CLARINS (Le Bellot and Le Jacques-Cartier only), leading French spa and wellness centre brands.
Discover a range of facial treatments, aromatic baths, exfoliation and body massage treatments designed to provide moments of complete relaxation. You can also supplement your beauty ritual with additional services such as hair-removal, makeovers, manicures and pedicures.
The wellness area – Deck 5
The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.
Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.
Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.
Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.
** These services are not free of charge and are billed directly to your stateroom account.
Closed spaces such as the lounges, the dining room, the staterooms and the reception are non-smoking areas. We invite you to smoke in designated outdoor parts of the ship.
Adapters are provided on board, they are available at the reception office of our ships.
European Standard Sockets
The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.
Children under one year of age shall not be authorised to embark on the ships.
For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.
On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.
On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.
Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board
The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.
A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.
Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.
There is a doctor on board available to the passengers on all our ships:
Medical Consultations
There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.
Special Medical Treatment
If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.
Seasickness
Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.
Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:
Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.
If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.
Technical Accessories
We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.
We advise our passengers to wear casual and elegant outfits at their convenience, and more formal attire for the Captain’s Dinner.
Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.
Clean Ships
We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:
Wastewater
All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.
Waste
We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.
Single-use plastics
We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.
And so that everyone’s tastes are catered to, special menus are available on request for guests with specific dietary requirements (low-fat, vegetarian, gluten-free, etc).