Valparaíso’s dramatic topography—45 cerros, or hills, overlooking the ocean—requires the use of winding pathways and wooden ascensores (funiculars) to get up many of the grades. The slopes are covered by candy-color houses—there are almost no apartments in the city—most of which have exteriors of corrugated metal peeled from shipping containers decades ago. Valparaíso has served as Santiago’s port for centuries. Before the Panama Canal opened, Valparaíso was the busiest port in South America. Harsh realities—changing trade routes, industrial decline—have diminished its importance, but it remains Chile’s principal port. Most shops, banks, restaurants, bars, and other businesses cluster along the handful of streets called El Plan (the flat area) that are closest to the shoreline. Porteños (which means “the residents of the port”) live in the surrounding hills in an undulating array of colorful abodes. At the top of any of the dozens of stairways, the paseos (promenades) have spectacular views; many are named after prominent Yugoslavian, Basque, and German immigrants. Neighborhoods are named for the hills they cover. With the jumble of power lines overhead and the hundreds of buses that slow down—but never completely stop—to pick up agile riders, it’s hard to forget you’re in a city. Still, walking is the best way to experience Valparaíso. Be careful where you step, though—locals aren’t very conscientious about curbing their dogs.
The name Coquimbo is derived from a native Diaguita word meaning ‘place of calm waters’. In fact, Charles Darwin had noted that the town was ‘remarkable for nothing but its extreme quietness’. Since then, Coquimbo has developed into a bustling port and the region’s major commercial and industrial centre from which minerals, fish products and fruits are exported. Used during the colonial period as a port for La Serena, Coquimbo attracted attention from English pirates, including Sir Francis Drake, who visited in 1578. Visitors enjoy strolling around the town, admiring some of the elaborate woodwork handcrafted on buildings by early British and American settlers. These wooden buildings are among Chile’s most interesting historical structures. Out of town, the area offers some fine beaches in a desert-like setting. Coquimbo serves as a gateway to the popular resort town of La Serena and trips farther into the Elqui Valley, known as the production centre for Chile’s national drink, pisco sour. The valley is also home to several international observatories that take advantage of the region’s exceptional atmospheric conditions.
Lending its name to the clear brandy that is Peru’s favorite tipple and a source of fierce national pride, the coastal town of Pisco and its surroundings hold a special place in the national psyche. It’s the point where the Argentinean hero General San Martín landed with his troops to fight for Peru’s freedom from Spanish rule. It’s the city from which pisco was first exported, and it’s also an important seaport that had its heyday during the 1920s, when guano (bird droppings used as fertilizer) from the nearby Islas Ballestas were worth nearly as much as gold.Modern-day Pisco shows little evidence of its celebrated past. Instead, what you’ll find is a city struggling to get back on its feet after the disaster of August 2007, when a magnitude 8 earthquake shook the town for three minutes. Disregard for planning permission, illegal building extensions, and the use of adobe (mud brick) as the main building material had left a vast number of Pisco’s buildings unable to withstand the quake, and hundreds of lives were lost as homes, churches, and hospitals collapsed during the tremor.Most travelers now base themselves in Paracas, just a few kilometers down the coast. For travelers wishing to assist in Pisco’s recovery, there are numerous opportunities to volunteer. Organizations active in the area vary over time, but a good place to start looking for current opportunities is www.idealist.org. Even those without the time to volunteer should know that every nuevo sol spent in local businesses is contributing to rebuilding the region’s economy.
When people discuss great South American cities, Lima is often overlooked. But Peru’s capital can hold its own against its neighbors. It has an oceanfront setting, colonial-era splendor, sophisticated dining, and nonstop nightlife.It’s true that the city—clogged with traffic and choked with fumes—doesn’t make a good first impression, especially since the airport is in an industrial neighborhood. But wander around the regal edifices surrounding the Plaza de Armas, among the gnarled olive trees of San Isidro’s Parque El Olivar, or along the winding lanes in the coastal community of Barranco, and you’ll find yourself charmed.In 1535 Francisco Pizarro found the perfect place for the capital of Spain’s colonial empire. On a natural port, the so-called Ciudad de los Reyes (City of Kings) allowed Spain to ship home all the gold the conquistador plundered from the Inca. Lima served as the capital of Spain’s South American empire for 300 years, and it’s safe to say that no other colonial city enjoyed such power and prestige during this period.When Peru declared its independence from Spain in 1821, the declaration was read in the square that Pizarro had so carefully designed. Many of the colonial-era buildings around the Plaza de Armas are standing today. Walk a few blocks in any direction for churches and elegant houses that reveal just how wealthy this city once was. But the poor state of most buildings attests to the fact that the country’s wealthy families have moved to neighborhoods to the south over the past century.The walls that surrounded the city were demolished in 1870, making way for unprecedented growth. A former hacienda became the graceful residential neighborhood of San Isidro. In the early 1920s the construction of tree-lined Avenida Arequipa heralded the development of neighborhoods such as bustling Miraflores and bohemian Barranco.Almost a third of the country’s population of 29 million lives in the metropolitan area, many of them in relatively poor conos: newer neighborhoods on the outskirts of the city. Most residents of those neighborhoods moved there from mountain villages during the political violence and poverty that marked the 1980s and ’90s, when crime increased dramatically. During the past decade the country has enjoyed peace and steady economic growth, which have been accompanied by many improvements and refurbishment in the city. Residents who used to steer clear of the historic center now stroll along its streets. And many travelers who once would have avoided the city altogether now plan to spend a day here and end up staying two or three.
Located about nine hours north of Lima, Trujillo was founded in 1534 by the Spanish conquistador Pizarro. The attractive, colonial city retains much of its original charm with elegant casonas, or mansions, lining the streets. Nearby is Chan Chan, the ancient capital of the Chimú, a local Indian tribe who came under the rule of the Incas. The area has several other Chimú sites, some dating back about 1500 years. The region is also famous as the home of the Peruvian Paso horses, as well as excellent beaches offering world-class surfing and other water sports.
The second major jumping off point for the Galapagos Islands after Quito, this is a little city with a big heart. A sea port first and foremost, the city’s personality has been founded on that, and all the better it is for it too. Almost Caribbean in feeling, the clement climate coupled with the intermingling rhythms floating from the windows and abundance of fresh seafood make this a very tropical destination. Once not even considered by the travel books as a potential destination in its own right, the city has undergone something of a resurgence in the past few years. Proud Guayaquileños will not hestitate to point out the Malecón or the exciting new riverfront promenade, once a no-go area after dark, now happily (and hippily) lined with museums, restaurants, shops, and ongoing entertainment. The new airport and urban transportation network are also lauded to the happy tourists who find themselves here. As the largest and most populous city in Ecuador as well as being the commercial centre, it would only be natural that the city would have some kind of modern architecture, but it is the colourful favelas, or to use their real name guasmos, that cling to the side of the hillside like limpets that really catch your eye. A blend of old and new, the first inhabitants can be traced back to 1948 when the government cleared the area for affordable housing, these shanty towns are witness to the social and political particularities that Guayaquil has faced in the past.
Our largest suite, with expansive living areas, a private veranda, sumptuous finishings and attentive butler service.
DETAILS
SERVICES
24 hour in-suite dining
AMENITIES
Redesigned in 2023, this large suite includes spacious rooms with separate dining and living areas, looking onto a private veranda, and accompanied by attentive butler service. Includes complimentary laundry.
DETAILS
SERVICES
AMENITIES
Spacious suite, with living area, elegant finishings and private veranda, accompanied by attentive butler service. Sapphire suites are available to book in new and classic design. Includes complimentary laundry.
DETAILS
SERVICES
AMENITIES
Suite offering comfortable living area, private veranda and perfect for grand yet intimate moments, accompanied by attentive butler service. Aquamarine suites are available to book in new and classic design.
DETAILS
SERVICES
AMENITIES
Contemporary classic bedroom redesigned in 2023, with butler service and comfortable seating constellations opening onto a private veranda.
DETAILS
SERVICES
AMENITIES
Contemporary classic bedroom redesigned in 2023, with butler service and impressive windows onto ocean views.
DETAILS
SERVICES
AMENITIES
Cozy bedroom redesigned in 2023, with welcoming and comfortable detailing, butler service and ocean views.
DETAILS
SERVICES
AMENITIES
The main dining room, features open seating as well as tables for two and four guests. Open for breakfast, lunch, and dinner. No reservations are required.
Created by legendary Master Chef Nobuyki (Nobu) Matusuhisa, Umi Uma is an innovative Japanese-Peruvian restaurant inspired by the rich culture of Japanese cuisine and Peruvian ingredients. Reservations required and limited per sailing
All inclusive – however its one complimentary reservation in each specialty restaurant (Umi Uma and Osteria) is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailings 23 days or more, and unlimited reservations for all full World Cruise guests”. However guests can pay to dine outside of their allowance at £50 pp which is great value for these 2 specialist restaurants
The most exciting flavors from the global street-food scene – Beef, Reef and Leaf – are fashioned from the freshest ingredients by creative chefs and served for sharing in stylish surroundings.
Beefbar’s curated menu features prime cuts from renowned regions, including Wagyu from Australia, Black Angus from the United States and and the flavorful Kobe beef from Japan. Each cut is meticulously chosen for its quality and flavor profile, ensuring a unique dining experience for every meat lover. Join us at sea to savor the finest beef, prepared with expert craftsmanship and served the Beefbar way, onboard Crystal’s ships.
Open for lunch & dinner (reservations required in the evening), everyday
Our pool restaurant featuring favorite classics such as Burgers, melts, salads and quick snacks for an indulgent poolside snack.
Fine Italian cuisine, featuring original menus and dishes created by talented Crystal chefs. Reservations required and limited per sailing.
All inclusive – however its one complimentary reservation in each specialty restaurant (Umi Uma and Osteria) is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailings 23 days or more, and unlimited reservations for all full World Cruise guests”. However guests can pay to dine outside of their allowance at £50 pp which is great value for these 2 specialist restaurants
Parisian-inspired café and coffee bar with light snacks such as fresh pastries, bagels and fruit in the morning and a selection of international cheeses, pâtés, prosciutto, smoked salmon and dessert delicacies through late afternoon.
The Vintage Room offers guided pairings and dinners highlighting the vast selection of wines in the ship’s onboard cellar. This intimate, innovative concept offers guests an education in fine wine and cuisine, allowing them to gain privileged insights into the art of enology. In addition to daytime tastings and discussions, guests may enjoy a variety of private wine-themed lunches and dinners by special arrangement with the Head Sommelier.
A sumptuous ice cream bar featuring fresh toppings and homemade cookies, with frozen yoghurt accompanying classics from Ben & Jerry’s.
Buffet style dining wrapped in floor to ceiling windows and a chic open air dining area. This venue offers breakfast and lunch with a variety of choices from appetizers to desserts. Itinerary driven food selections keep the menu’s fresh, while carving stations and individual a la minute cooking add a dynamic element. Open seating.
Dine in the comfort of your own suite, 24 hours a day. Savor the extensive selection of delicious dishes from Waterside’s menu. Guests staying in the Crystal Penthouse can also enjoy in-suite dining from our specialty restaurants, during opening hours.Service includes afternoon snacks and our Connoisseur Caviar Menu, for a epicurean treat (for an additional charge).
More information coming soon.
Visit the Shore Excursions desk to learn about our unique on shore experiences. Each experience is created in partnership with our sister company, A&K Travel.
Bridging shoreside discovery with onboard elegance — the lauded Crystal experience was voted #1 in Condé Nast Traveler’s Readers’ Choice Awards, and the very best for food, service, nightlife and romance in Travel + Leisure’s World’s Best Awards — both Crystal Symphony and Crystal Serenity will offer extended seasons throughout the Mediterranean and Europe. Crystal Symphony will spend the entire year sailing abroad, exploring places from Vietnam, Cambodia, and India to destinations including Qatar, Kuwait, the UAE and Egypt. Crystal Serenity will also navigate the shores of North America, with routes revealing treasures from Canada to the Caribbean.
Enjoy lectures and enriching experiences in this intimate classroom setting.
Le Casino de Monte-Carlo is offering a new and unique experience onboard. Place your bets on table games with the unique savoir-faire of Monaco’s world-famous casino or get excited to a dynamic range of slots to hit the jackpot. An ultimate way to embrace the thrill of the game in an elegant atmosphere adorned in the hues of the historical building.
An ideal refreshment stop any time of the day, and the perfect place to meet friends for a pre-dinner cocktail. Enjoy a variety of musical styles as the day turns into night.
Featuring large sky lights, floor-to-ceiling windows and a fabulous 270-degree forward view, this venue is perfect for afternoon tea, social gatherings and dancing.
A well-stocked library containing over 2,000 books on a range of subjects from classics to popular biographies, history to contemporary mysteries. Plus enjoy an ample selection of magazines and board games perfect for poolside reading
Our lap pool with plenty of surrounding deck space to sunbathe, relax and read while enjoying a cool drink in the afternoon.
Heighten the experience on board with a selection of fine jewelry, watches and cruise wear available in our arcade, alongside designer apparel. Make the most of being at sea with a selection of duty free items available.
On selected evenings before and after dinner, this entertainment lounge features dancing, production spot shows, cabaret performances and other themed events. Additionally, on select nights, Stardust will open the doors for Supper Club for up to 116 guests to enjoy an evening show where they can dine and dance at the same time. Supper Club is by reservations only.
An intimate lounge for a late-night drink, dancing or a place to let loose with karaoke.
Performances are the focal point here, with appearances by fantastic Broadway-style performers and headline entertainers. Drink service provided before each show.
The ship’s sleek cinema for recent-released movies, live sport events, guest lectures and religious services.
An elegant space to indulge in the finest cigars and cognacs.
Our innovative Computer lab onboard led by a team of tech experts.
Crystal Plaza can be found on Deck 5.
Signature piano bar with an intimate ambience. The perfect setting for a cocktail before and after dinner.
The Bridge Lounge can be found on Deck 7.
The Reception can be found on Deck 5.
More information coming soon.
Our spa offers a wide range of health and beauty services for ladies and gentlemen. There is a complete sauna and steam room facilities, as well as a variety of treatments, including aromatherapy, aqua meditation, exfoliation, reflexology and Swedish massage. Treatments are by appointment only.
Our 3,000+ square-foot Fitness Center, Weight Room and Aerobics Studio feature an extensive line of professional weights and Technogym® exercise equipment, along with panoramic views. We also offer Wellness program with classes in yoga, mat pilates and spinning classes. Our ships’ full-time Fitness Director offers fitness advice and a variety of stretch and aerobic instruction.
Hit the full-sized paddle tennis and pickle ball court for a friendly game. Crystal Serenity has two courts available.
Practice your golf-game with the expert coaching of our qualified PGA golf pro (available on most cruises). TaylorMade® clubs are available from the sports director or golf pro, and for personal use in port, you can head to the concierge desk to rent a set of clubs.
Challenge a friend to a fun game of ping-pong on one of our tennis tables.
Specialized fun for junior cruisers.
Guests with limited mobility should ideally be able to navigate the ship independently. Alternatively, they may opt to travel with a companion who can provide assistance if needed.
Service animals will be permitted on select voyages. Animals that are not trained to do work or perform tasks are not considered to be service animals. Emotional support animals, which provide emotional support, well-being, comfort, or companionship to an individual with disabilities but are not trained to do work or perform tasks, are not considered to be service animals. Pets and other animals who are not service animals are not allowed on board.
For more details, please contact obgs@crystalcruises.com
At Crystal, we recognise that some of our guests smoke and others do not. While most areas of the ship are non-smoking, there will be designated smoking areas throughout. Please note that pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.
At Crystal, we want guests to feel confident and relaxed throughout their stay, so we have compiled the following guide to the different dress codes on board. If you have any questions, please don’t hesitate to contact us by calling 1.888.617.0110 or +1.786.464.4420.
Day Casual
A less formal look allows guests to feel comfortable during the day; Day Casual attire may be worn everywhere, including our restaurants, until 18:00.
Suggestions for a Day Casual look:
Women
Men
NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messaging are not permitted. Covered swimsuits may only be worn at Trident Grill, Tastes, and Marketplace.
Evening Resort
A step up from Day Casual, after 18:00, we ask that guests adopt the more refined Evening Resort dress code.
Suggestions for an Evening Resort look:
Women
Men
NOTE: Please avoid flip-flops/sliders, swimwear, and hats.
Formal Evening
On sailings over seven days, there will be at least one optional ship-wide formal night (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide.
Suggestions for a Formal Evening look:
Women
Men
*Formal evening attire should be adhered to in the specialty restaurants, during a captain or officer dinner, and during a recognition dinner
As always, dress for the climate and conditions of any destination we visit.
WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE?
Our restaurants are complimentary, except for The Vintage Room. For our specialty restaurants, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar and Osteria d’Ovidio, guests will be allotted one complimentary reservation for two people per voyage of up to 11 days (more than one for more extended stays – see below). In addition, guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited free visits.
WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS?
• Beverages including select fine wines, champagne, premium spirits, and all nonalcoholic beverages such as bottled water, soft drinks, and specialty coffees
• Gratuities for housekeeping, dining, and bar staff
• One complimentary reservation to Osteria d’ Ovidio and one complimentary reservation to our second Asian specialty restaurant (not yet announced)
• Butler service in all suites and guest rooms
• Wi-Fi/Internet access in-room and throughout the ship, signal permitting
IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER?
Dry cleaning will be included in select suite categories and detailed on your itinerary.
IS ROOM SERVICE INCLUDED?
An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.
CAN I BRING OXYGEN ON BOARD?
If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen.
CAN I BRING A CPAP MACHINE?
The following devices are permitted on board:
The official language spoken on board is English. All officers, staff, and crew as well as local guides and regional specialists speak fluent English. All announcements and lectures will be presented in English.
In most cases, we can accommodate special requirements. Please provide details about any allergies or food requirements to our Reservations team or your travel advisor prior to your cruise departure.
You may bring your own nonalcoholic or alcoholic drinks aboard. Please note that certain restrictions apply by country or destination.
Launderette
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Launderette
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing
Suites & Guest Rooms Beyond The Forward Elevators Are Subject To Alternative Pricing