The Authentic Cruise Company

Itinerary

Day 1: Glasgow
Day 2: Belfast
Day 3: Loch Linnhe
Day 3: Fort William
Day 4: Stornoway, Isle of Lewis
Day 5: Suduroy
Day 6: Streymnes, Streymoy
Day 6: Exploring the Faroe Islands
Day 7: Streymnes, Streymoy
Day 8: Djúpivogur
Day 9: Heimaey Island
Day 9: Sailing around Surtsey Island
Day 10: Reykjavík
Day 11: Reykjavík
Day 1: Glasgow

Start your adventure in Scotland’s largest city, Glasgow which is overflowing with historic landmarks and a vibrant culture. The distinct architecture is reminiscent classic 19th-century fused together with modern early 20th-century dubbed ‘Glasgow Style’. The checkerboard layout makes the city easy to navigate with lively street entertainment around every corner.

Day 2: Belfast

Before English and Scottish settlers arrived in the 1600s, Belfast was a tiny village called Béal Feirste (“sandbank ford”) belonging to Ulster’s ancient O’Neill clan. With the advent of the Plantation period (when settlers arrived in the 1600s), Sir Arthur Chichester, from Devon in southwestern England, received the city from the English Crown, and his son was made Earl of Donegall. Huguenots fleeing persecution from France settled near here, bringing their valuable linen-work skills. In the 18th century, Belfast underwent a phenomenal expansion—its population doubled every 10 years, despite an ever-present sectarian divide. Although the Anglican gentry despised the Presbyterian artisans—who, in turn, distrusted the native Catholics—Belfast’s growth continued at a dizzying speed. The city was a great Victorian success story, an industrial boomtown whose prosperity was built on trade, especially linen and shipbuilding. Famously (or infamously), the Titanic was built here, giving Belfast, for a time, the nickname “Titanic Town.” Having laid the foundation stone of the city’s university in 1845, Queen Victoria returned to Belfast in 1849 (she is recalled in the names of buildings, streets, bars, monuments, and other places around the city), and in the same year, the university opened under the name Queen’s College. Nearly 40 years later, in 1888, Victoria granted Belfast its city charter. Today its population is nearly 300,000, tourist numbers have increased, and this dramatically transformed city is enjoying an unparalleled renaissance.This is all a welcome change from the period when news about Belfast meant reports about “the Troubles.” Since the 1994 ceasefire, Northern Ireland’s capital city has benefited from major hotel investment, gentrified quaysides (or strands), a sophisticated new performing arts center, and major initiatives to boost tourism. Although the 1996 bombing of offices at Canary Wharf in London disrupted the 1994 peace agreement, the ceasefire was officially reestablished on July 20, 1997, and this embattled city began its quest for a newfound identity.Since 2008, the city has restored all its major public buildings such as museums, churches, theaters, City Hall, Ulster Hall—and even the glorious Crown Bar—spending millions of pounds on its built heritage. A gaol that at the height of the Troubles held some of the most notorious murderers involved in paramilitary violence is now a major visitor attraction.Belfast’s city center is made up of three roughly contiguous areas that are easy to navigate on foot. From the south end to the north, it’s about an hour’s leisurely walk.

Day 3: Loch Linnhe
Day 3: Fort William
Day 4: Stornoway, Isle of Lewis

Tour description Stornoway, Scotland The Isle of Lewis and Harris is the northernmost and largest of the Outer Hebrides-the Western Isles in common parlance. The island’s only major town, Stornoway, is on a nearly landlocked harbor on the east coast of Lewis. It’s the port capital for the Outer Hebrides and the island’s cultural center, such that it is. Stornoway has an increasing number of good restaurants. Lewis has some fine historic attractions, including the Calanais Standing Stones-a truly magical place. The Uists are known for their rare, plentiful wildlife. Stornoway. Besides being the island’s main entry point for ferries, Stornoway is also Lewis’s main arts center. You’ll find some good restaurants in town if you want to have lunch off the ship. The town can be explored by bicycle if you are so inclined. Local rental shops can give you advice on where to ride, including a route to Tolsta that takes in five stunning beaches before reaching the edge of moorland. An Lanntair Arts Centre. The fabulous An Lanntair Arts Centre has exhibitions of contemporary and traditional art, as well as a cinema, a gift shop, and a restaurant serving international and Scottish fare. There are frequent traditional musical and theatrical events in the impressive auditorium. Kenneth St.. Black House. In the small community of Arnol, the Black House is a well-preserved example of an increasingly rare type of traditional Hebridean home. Once common throughout the islands-even into the 1950s-these dwellings were built without mortar and thatched on a timber framework without eaves. Other characteristic features include an open central peat hearth and the absence of a chimney-hence the soot and the designation black. On display inside are many of the house’s original furnishings. To reach Arnol from Port of Ness, head south on the A857 and pick up the A858 at Barvas. Off A858, 21 mi southwest of Port of Ness. Admission charged. Calanais Standing Stones. These impressive stones are actually part of a cluster of several different archaeological sites in this area. Probably positioned in several stages between 3000 BC and 1500 BC, the grouping consists of an avenue of 19 monoliths extending northward from a circle of 13 stones, with other rows leading south, east, and west. Ruins of a cairn sit within the circle on the east side. Researchers believe they may have been used for astronomical observations, but you can create your own explanations. The visitor center has an exhibit on the stones, a gift shop, and a tearoom. On an unmarked road off A858. Admission charged. Dun Carloway. One of the best-preserved Iron Age brochs (circular stone towers) in Scotland, Dun Carloway dominates the scattered community of Carloway. The mysterious tower was probably built around 2,000 years ago as protection against seaborne raiders. The Dun Broch Centre explains more about the broch and its setting. Off A857. Gearrannan. Up a side road north from Carloway, Gearrannan is an old black-house village that has been brought back to life with a museum screening excellent short films on peat cutting and weaving. For a unique experience, groups can rent the restored houses. Leverburgh. At Leverburgh you can take the ferry to North Uist. Nearby Northton has several attractions; St. Clement’s Church at Rodel is particularly worth a visit. MacGillivray Centre. Located in a round building overlooking the bay, the MacGillivray Centre gives insight into the life and work of William MacGillivray (1796-1852), a noted naturalist with strong links to Harris. MacGillivray authored the five-volume History of British Birds. This is a great location for a picnic (there are tables for just such a purpose). A walk to a ruined church starts at the parking lot. A859, Northton. Seallam! Visitor Centre and Co Leis Thu? Genealogical Research Centre. The center is where you can trace your Western Isles ancestry. Photographs and interpretive signs describe the history of Harris and its people. The owners organize guided walks and cultural evenings weekly between May and September. Off A859, Northton. Admission charged. St. Clement’s Church. At the southernmost point of Harris is the community of Rodel, where you can find St. Clement’s Church, a cruciform church standing on a hillock. This is the most impressive pre-Reformation church in the Outer Hebrides; it was built around 1500 and contains the magnificently sculptured tomb (1528) of the church’s builder, Alasdair Crotach, MacLeod chief of Dunvegan Castle. Rodel is 3 mi south of Leverburgh and 21 mi south of Tarbert. A859, Rodel. Port of Ness. The stark, windswept community of Port of Ness, 30 mi north of Stornoway, cradles a small harbor squeezed in among the rocks. Butt of Lewis Lighthouse. At the northernmost point of Lewis stands the Butt of Lewis Lighthouse, designed by David and Thomas Stevenson (of the prominent engineering family whose best-known member was not an engineer at all, but the novelist Robert Louis Stevenson). The structure was first lighted in 1862. The adjacent cliffs provide a good vantage point for viewing seabirds, whales, and porpoises. The lighthouse is northwest of Port of Ness along the B8014. Shopping Harris tweed is available at many outlets on the islands, including some of the weavers’ homes; keep an eye out for signs directing you to weavers’ workshops. Harris Tweed Artisans Cooperative. The Harris Tweed Artisans Cooperative sells stylish and quirky hand-crafted tweed clothing, hats, accessories, all made by artists belonging to the cooperative. 40 Point St., Stornoway. Borgh Pottery. At Borgh Pottery, open from Monday to Saturday 9:30 to 6, you can buy attractive hand-thrown studio pottery made on the premises, including lamps, vases, mugs, and dishes. Fivepenny House, A857, Borve.

Day 5: Suduroy
Day 6: Streymnes, Streymoy
Day 6: Exploring the Faroe Islands
Day 7: Streymnes, Streymoy
Day 8: Djúpivogur

It may be surrounded by pulse-raising volcanic scenery, boast extraordinary wildlife, and sit on a dramatic, jutting fjord – but it’s fair to say Djúpivogur likes to take things slow. In fact, Djúpivogur relishes its peace and quiet so much that it’s won recognition as a ‘Cittaslow’ – a Slow City. So prepare to take a new, leisurely look around, as you relax into the breathtaking natural glory of Iceland, and explore this unique location – filled with folklore, fabulous food and fantastic fjords.

Day 9: Heimaey Island

It’s hard to imagine, as you stroll Heimaey’s idyllic streets of white wooden houses, that this island was literally torn apart by a spectacular volcanic eruption, just over 40 years ago. The fact that you can visit incredible Heimaey at all is something of a miracle – because the oozing lava of the Eldfell volcano threatened to seal the harbour off completely. Fortunately, its advance was halted by gallons of seawater, pumped onto it by the plucky islanders, who saved their fishing industry in the process. Iceland’s famous for its scenery, and the huge castles of volcanic rock that rise out of the sea’s waves here are some of the country’s most dramatic.

Day 9: Sailing around Surtsey Island
Day 10: Reykjavík

Sprawling Reykjavík, the nation’s nerve center and government seat, is home to half the island’s population. On a bay overlooked by proud Mt. Esja (pronounced eh-shyuh), with its ever-changing hues, Reykjavík presents a colorful sight, its concrete houses painted in light colors and topped by vibrant red, blue, and green roofs. In contrast to the almost treeless countryside, Reykjavík has many tall, native birches, rowans, and willows, as well as imported aspen, pines, and spruces.Reykjavík’s name comes from the Icelandic words for smoke, reykur, and bay, vík. In AD 874, Norseman Ingólfur Arnarson saw Iceland rising out of the misty sea and came ashore at a bay eerily shrouded with plumes of steam from nearby hot springs. Today most of the houses in Reykjavík are heated by near-boiling water from the hot springs. Natural heating avoids air pollution; there’s no smoke around. You may notice, however, that the hot water brings a slight sulfur smell to the bathroom.Prices are easily on a par with other major European cities. A practical option is to purchase a Reykjavík City Card at the Tourist Information Center or at the Reykjavík Youth Hostel. This card permits unlimited bus usage and admission to any of the city’s seven pools, the Family Park and Zoo, and city museums. The cards are valid for one (ISK 3,300), two (ISK 4,400), or three days (ISK 4,900), and they pay for themselves after three or four uses a day. Even lacking the City Card, paying admission (ISK 500, or ISK 250 for seniors and people with disabilities) to one of the city art museums (Hafnarhús, Kjarvalsstaðir, or Ásmundarsafn) gets you free same-day admission to the other two.

Day 11: Reykjavík

Sprawling Reykjavík, the nation’s nerve center and government seat, is home to half the island’s population. On a bay overlooked by proud Mt. Esja (pronounced eh-shyuh), with its ever-changing hues, Reykjavík presents a colorful sight, its concrete houses painted in light colors and topped by vibrant red, blue, and green roofs. In contrast to the almost treeless countryside, Reykjavík has many tall, native birches, rowans, and willows, as well as imported aspen, pines, and spruces.Reykjavík’s name comes from the Icelandic words for smoke, reykur, and bay, vík. In AD 874, Norseman Ingólfur Arnarson saw Iceland rising out of the misty sea and came ashore at a bay eerily shrouded with plumes of steam from nearby hot springs. Today most of the houses in Reykjavík are heated by near-boiling water from the hot springs. Natural heating avoids air pollution; there’s no smoke around. You may notice, however, that the hot water brings a slight sulfur smell to the bathroom.Prices are easily on a par with other major European cities. A practical option is to purchase a Reykjavík City Card at the Tourist Information Center or at the Reykjavík Youth Hostel. This card permits unlimited bus usage and admission to any of the city’s seven pools, the Family Park and Zoo, and city museums. The cards are valid for one (ISK 3,300), two (ISK 4,400), or three days (ISK 4,900), and they pay for themselves after three or four uses a day. Even lacking the City Card, paying admission (ISK 500, or ISK 250 for seniors and people with disabilities) to one of the city art museums (Hafnarhús, Kjarvalsstaðir, or Ásmundarsafn) gets you free same-day admission to the other two.

Owner's Suite
Deluxe Suite
Prestige Suite
Superior Stateroom
Prestige Stateroom
Deluxe Stateroom
Owner's Suite

Services provided

  • 24h room service
  • Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Hermès top-of-the-line bath products
  • Minibar included
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Private return transfer
  • Priority boarding
  • Champagne and fruit basket upon arrival
  • Butler service
  • An assortment of sweet or savoury canapés and a basket of fruit every day
  • A bedroom with one king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
  • A living/dining room with a sofa, an armchair, a TV, a 4-seater table and sliding courtesy door
  • A bathroom with shower and balneo bathtub
  • A one-hour spa care for one person in the well-being space, chosen from the facial and body treatments on offer
  • A private 9 m² balcony
  • Two panoramic sliding bay windows
Deluxe Suite

Services provided

  • 24h room service
  • Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Hermès top-of-the-line bath products
  • Minibar included
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Priority boarding
  • Champagne and fruit basket upon arrival
  • Butler service
  • An assortment of sweet or savoury canapés and a basket of fruit every day
  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
  • An armchair and a sofa (167 x 70 cm)
  • A bathroom with shower
  • A private 5 m² balcony
  • A panoramic sliding bay window
Prestige Suite

Services provided

  • 24h room service
  • Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Hermès top-of-the-line bath products
  • Minibar included
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • Champagne and fruit basket upon arrival
  • An assortment of sweet or savoury canapés and a basket of fruit every day
  • A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
  • A lounge with a sofa convertible to a king-size bed (180 x 200 cm) or two single beds (90 x 200 cm), armchairs, a TV and a sliding courtesy door
  • Two bathrooms with shower
  • A private 8 m² balcony
  • Two panoramic sliding bay windows
Superior Stateroom

Services provided

  • 24h room service
  • Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Hermès top-of-the-line bath products
  • Minibar included
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • One king-size bed or two single beds (180 x 200 cm) and TV
  • A bathroom with shower
  • A window (except for stateroom 300: a round porthole only)
Prestige Stateroom

Services provided

  • 24h room service
  • Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Hermès top-of-the-line bath products
  • Minibar included
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
  • A bathroom with shower
  • A private 4 m² balcony
  • A panoramic sliding bay window
Deluxe Stateroom

Services provided

  • 24h room service
  • Inclusive Internet access Wi-Fi (availability dependent on navigation and latitude)
  • Individually-controlled air conditioning
  • Dressing room with shelves and closet
  • Dressing table and hairdryer
  • Hermès top-of-the-line bath products
  • Minibar included
  • Nespresso coffee maker and boiler
  • Electronic safe
  • Direct line telephone
  • Bose Bluetooth speaker
  • Flat screen TV, international channels (availability dependent on navigation) and videos on demand
  • 110V American (two flat pins)/220V European (round sockets with two round pins)
  • Three ADA staterooms

In addition to the common services provided to all our suites and staterooms:

  • One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
  • A bathroom with shower
  • A private 4 m² balcony
  • A window and a panoramic glazed swing door
Le Coromandel
Le Rodrigues
Room Service
Le Coromandel

A la carte meals are served at the table in the gastro restaurant. At lunch, a selection of dishes inspired by contemporary French brasseries will be offered. At dinner, it is time to sample the grand traditions of French fine dining, with menus to go with one of the best wines from our cellar, as recommended by our sommelier.

To the rear of deck 2 you’ll find a gastronomic restaurant big enough to seat all passengers together at one sitting.

  • 3,980 square feet
  • Capacity: 268
  • Breakfasts, lunches and dinners, French and international cuisine, elegance and refinement
  • Wine cellar

Le Rodrigues

Enjoy breakfasts, buffet lunches and themed dinners in a relaxed atmosphere at the grill restaurant on Deck 6.

  • 2,530 square feet
  • Interior capacity: 150
  • Exterior capacity: 60

Room Service

Whether you wish to have breakfast in the privacy of your stateroom, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night.

Excursions
Excursions

Excursions & land itineraries

Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.

Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.

You can access these trips by pre-booking two months before your departure date.

Panoramic Lounge
Exterior Bar
Theatre
Leisure Area
The Main Lounge
The Sun Deck
PONANT Studio
Shop
Excursion Reception and Office
Panoramic Lounge

  • Deck 6
  • 1,185 square feet
  • Library, internet space, bar, live entertainment on certain evenings
  • Direct access to the panoramic terrace
Exterior Bar

  • Deck 6
  • Lounge area with seating for 50
  • Overlooking the pool deck
Theatre

The Theatre* is the most unique meeting space on board. It’s the largest space on the ship and regularly accommodates all the passengers. It plays host to shows and entertainment as well as conferences from our experts, naturalist guides and guests of honours. The Theatre makes every cruise unique and enriching thanks to its constant and very accessible events.

Settle comfortably into your seat and enjoy a range of different shows, concerts and performances organised by the professional dancers and musicians onboard.

Special musical evenings, dance evenings and culture and music quizzes are held. Additionally, traditional local music concerts, featuring styles such as Corsican polyphony and Caribbean steel band music, are performed out on deck in the open air by bands specially invited onboard for the purpose.

  • Deck 4
  • 2,690 square feet
  • Capacity: 250
  • Conference room, concert hall/multi-purpose auditorium
  • Audiovisual equipment
Leisure Area

Dedicated to leisure and relaxation, the libraries onboard all our ships stock a range of books and board games. This space is also equipped with Wi-Fi connected computers.

All the ships have a special area for children onboard known as the Le Kids Club. Books, television, board games and consoles (PS4 or Wii™) are all provided for their use and enjoyment.

The Main Lounge

  • Deck 3
  • 2,740 square feet
  • Interior capacity: 110
  • Exterior capacity: 30
  • Tea rooms, bar, programme of live musical entertainment, dance floor
  • Access to the exterior terrace
The Sun Deck

The outdoor areas on our ships, comfortable and conducive to relaxation, have been designed to merge into the sublime scenery and surroundings of the sea and horizon. There is a heated seawater pool featuring its own sun lounge on the top deck of our sister ships (Le Boréal, L’Austral, Le Soléal and Le Lyrial) and on the third deck of the PONANT EXPLORERS (Le Lapérouse, Le Champlain, Le Bougainville, Le Dumont-D’Urville, Le Jacques Cartier and Le Bellot). Le Ponant is equipped with a 400 m² (4,300 ft²) sun deck.

PONANT Studio

A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.

Shop

On board all our ships, a shop is open during sailing. It offers a selection of presents and souvenirs: clothing, jewellery, beauty products, postcards and accessories.

Excursion Reception and Office

On board the sister ships (Le Boreal, L’Austral, Le Soléal and Le Lyrial) and PONANT EXPLORERS, the reception desk and the excursion desk are arranged side by side to facilitate all your requests.

Reception: our receptionists can accommodate you 24 hours a day on all our ships (from 7 a.m. to 11 p.m. on Le Ponant) to answer all your needs, such as room service, etc.

The excursion office: the excursion team is available at all times to tell you about the onshore programmes, organise group or private excursions and to manage transfers at the start or end of the cruise.

On Le Ponant, the receptionist will answer all your questions about excursions.

The Spa
The Gym
The Hairdressing Salon
The Spa

All our ships feature an onboard spa. Equipped with massage cabins and a Turkish bath (Sister ships) or a sauna (Explorers), the spa offers a wide choice of top-of-the-range treatments provided in association with SOTHYS™ or CLARINS (Le Bellot and Le Jacques-Cartier only), leading French spa and wellness centre brands.

Discover a range of facial treatments, aromatic baths, exfoliation and body massage treatments designed to provide moments of complete relaxation. You can also supplement your beauty ritual with additional services such as hair-removal, makeovers, manicures and pedicures.

Prices and details of services in the PONANT Yacht Spa menu.

The Gym

The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.

Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.

The Hairdressing Salon

Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.

Laundry
Smoking Policy
Power Adapters
Age Restrictions
Languages
Telephone
Wi-Fi
Medical Facilities
Guests with reduced mobility
Packing Tips
Dress Code
Sustainable Development
Special Diets
Laundry

Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.

** These services are not free of charge and are billed directly to your stateroom account.

Smoking Policy

Closed spaces such as the lounges, the dining room, the staterooms and the reception are non-smoking areas. We invite you to smoke in designated outdoor parts of the ship.

Power Adapters

Adapters are provided on board, they are available at the reception office of our ships.

European Standard Sockets

The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.

Age Restrictions

Children under one year of age shall not be authorised to embark on the ships.

For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.

On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.

On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.

Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board

Languages

The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.

Telephone

A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.

Wi-Fi

Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.

Medical Facilities

There is a doctor on board available to the passengers on all our ships:

  • The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
  • The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
  • During the excursions, the passengers are accompanied by a doctor or a nurse.
  • There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
  • The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.

Medical Consultations

There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.

Special Medical Treatment

If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.

Seasickness

Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.

Guests with reduced mobility

Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:

  • Specially designed staterooms;
  • Access ramps allowing easy movement in communal areas;
  • Posters, signage and stateroom numbers are translated into Braille.

Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.

If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.

Packing Tips

Technical Accessories

We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.

Dress Code

We advise our passengers to wear casual and elegant outfits at their convenience, and more formal attire for the Captain’s Dinner.

Sustainable Development

Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.

Clean Ships

We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:

  • Our entire fleet is Clean Ship certified by the Bureau Veritas. This certification guarantees that our ships fulfil very precise criteria: emissions levels, waste processing, waste water etc.
  • In 2020, PONANT was recognised as “the cruise operator with the greenest fleet in the world in terms of airborne emissions” by the German NGO, NABU.
  • PONANT was awarded the Prix des Palmes du Tourisme Durable 2020 (Prize for Sustainable Tourism) in the “Voyage” category for the elimination of heavy fuel oil in favour of LS MGO.
  • In 2019, PONANT became the first European cruise company to obtain the North American Green Alliance certificate. This certifies that its members have adopted practices and technologies that are respectful towards the environment.
  • PONANT is also a signatory of the Charte Bleue from Armateurs de France, which commits the maritime sector to act to protect the marine environment.

Wastewater

All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.

Waste

We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.

Single-use plastics

We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.

Special Diets

And so that everyone’s tastes are catered to, special menus are available on request for guests with specific dietary requirements (low-fat, vegetarian, gluten-free, etc).

Deck 6
Deck 5
Deck 4
Deck 3
Deck 2
Deck 6
  • Pool
  • Grill Restaurant
  • Internet Café and Library
  • Panoramic Lounge
  • Panoramic Terrace
  • Owner’s Suite
  • Deluxe Suites
  • Staterooms
Deck 5
  • Fitness Room
  • Spa
  • Hair Salon
  • Image and Photo Desk
  • Bridge
  • Staterooms
  • Hammam
Deck 4
  • Theatre
  • Staterooms
Deck 3
  • Main Lounge
  • Shop
  • Excursion Desk
  • Reception Desk
  • Medical Centre
  • Staterooms
Deck 2
  • Gastronomic Restaurant
  • Marina

Get in touch with our team to start planning

Call and speak to a member of our experienced team today on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.

Alternatively, leave your details and our team will get back to you as soon as possible.