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Itinerary
Start your adventure in Scotland’s largest city, Glasgow which is overflowing with historic landmarks and a vibrant culture. The distinct architecture is reminiscent classic 19th-century fused together with modern early 20th-century dubbed ‘Glasgow Style’. The checkerboard layout makes the city easy to navigate with lively street entertainment around every corner.
Oban, “little bay” in Gaelic, today has a resident population of 8,500 and is the unofficial capital of the West Highlands – the “Gateway to the Isles.” The panoramic views of the mountains, lochs and islands which have captivated artists, authors, composers, and poets for centuries are as striking now as they were when Dunollie Castle, a ruined keep which has stood sentinel over the narrow entrance to the sheltered bay for around six hundred years, was the northern outpost of the Dalriadic Scots. It is no surprise to find Oban in the 21st-century remains a magnet for travellers from all over the world. The town’s present day popularity owes much to the Victorians, and as early as 1812, when the Comet steamship linked Oban with Glasgow, the town played host to intrepid travellers touring Staffa – the inspiration for Mendelssohn’s Hebridean Overture – and Iona – home of Scottish Christianity since St Columba stepped ashore in AD563. Indeed once Oban had the royal seal of approval from Queen Victoria, who called it “one of the finest spots we have seen,” the town’s destiny as an endearingly enchanting holiday destination was as firmly set as the lava columns of Fingal’s Cave in Oban is justifiably known as the “gateway to the Isles.” The town’s south pier is the embarkation point for car ferries to Mull, Coll, Tiree, Barra, South Uist, Colonsay, Lismore and Islay. From these islands you can travel further a field to Iona, Staffa and to many of the smaller less well known isles.
The Isle of Skye ranks near the top of most visitors’ priority lists: the romance of Prince Charles Edward Stuart, known as Bonnie Prince Charlie, combined with the misty Cuillin Hills and their proximity to the mainland all contribute to its popularity. Today Skye remains mysterious and mountainous, an island of sunsets that linger brilliantly until late at night and of beautiful, soft mists. Much photographed are the really old crofts, one or two of which are still inhabited, with their thick stone walls and thatch roofs. Orientation on Skye is easy: follow the only roads around the loops on the northern part of the island and enjoy the road running the length of the Sleat Peninsula in southern Skye, taking the loop roads that exit to the north and south as you please. There are some stretches of single-lane road, but none poses a problem.
Ullapool is an ideal base for hiking throughout Sutherland and taking wildlife and nature cruises, especially to the Summer Isles. By the shores of salty Loch Broom, the town was founded in 1788 as a fishing station to exploit the local herring stocks. There’s still a smattering of fishing vessels, as well as visiting yachts and foreign ships. When their crews fill the pubs, Ullapool has a cosmopolitan feel. The harbor area comes to life when the Lewis ferry arrives and departs.
Tour description Stornoway, Scotland The Isle of Lewis and Harris is the northernmost and largest of the Outer Hebrides-the Western Isles in common parlance. The island’s only major town, Stornoway, is on a nearly landlocked harbor on the east coast of Lewis. It’s the port capital for the Outer Hebrides and the island’s cultural center, such that it is. Stornoway has an increasing number of good restaurants. Lewis has some fine historic attractions, including the Calanais Standing Stones-a truly magical place. The Uists are known for their rare, plentiful wildlife. Stornoway. Besides being the island’s main entry point for ferries, Stornoway is also Lewis’s main arts center. You’ll find some good restaurants in town if you want to have lunch off the ship. The town can be explored by bicycle if you are so inclined. Local rental shops can give you advice on where to ride, including a route to Tolsta that takes in five stunning beaches before reaching the edge of moorland. An Lanntair Arts Centre. The fabulous An Lanntair Arts Centre has exhibitions of contemporary and traditional art, as well as a cinema, a gift shop, and a restaurant serving international and Scottish fare. There are frequent traditional musical and theatrical events in the impressive auditorium. Kenneth St.. Black House. In the small community of Arnol, the Black House is a well-preserved example of an increasingly rare type of traditional Hebridean home. Once common throughout the islands-even into the 1950s-these dwellings were built without mortar and thatched on a timber framework without eaves. Other characteristic features include an open central peat hearth and the absence of a chimney-hence the soot and the designation black. On display inside are many of the house’s original furnishings. To reach Arnol from Port of Ness, head south on the A857 and pick up the A858 at Barvas. Off A858, 21 mi southwest of Port of Ness. Admission charged. Calanais Standing Stones. These impressive stones are actually part of a cluster of several different archaeological sites in this area. Probably positioned in several stages between 3000 BC and 1500 BC, the grouping consists of an avenue of 19 monoliths extending northward from a circle of 13 stones, with other rows leading south, east, and west. Ruins of a cairn sit within the circle on the east side. Researchers believe they may have been used for astronomical observations, but you can create your own explanations. The visitor center has an exhibit on the stones, a gift shop, and a tearoom. On an unmarked road off A858. Admission charged. Dun Carloway. One of the best-preserved Iron Age brochs (circular stone towers) in Scotland, Dun Carloway dominates the scattered community of Carloway. The mysterious tower was probably built around 2,000 years ago as protection against seaborne raiders. The Dun Broch Centre explains more about the broch and its setting. Off A857. Gearrannan. Up a side road north from Carloway, Gearrannan is an old black-house village that has been brought back to life with a museum screening excellent short films on peat cutting and weaving. For a unique experience, groups can rent the restored houses. Leverburgh. At Leverburgh you can take the ferry to North Uist. Nearby Northton has several attractions; St. Clement’s Church at Rodel is particularly worth a visit. MacGillivray Centre. Located in a round building overlooking the bay, the MacGillivray Centre gives insight into the life and work of William MacGillivray (1796-1852), a noted naturalist with strong links to Harris. MacGillivray authored the five-volume History of British Birds. This is a great location for a picnic (there are tables for just such a purpose). A walk to a ruined church starts at the parking lot. A859, Northton. Seallam! Visitor Centre and Co Leis Thu? Genealogical Research Centre. The center is where you can trace your Western Isles ancestry. Photographs and interpretive signs describe the history of Harris and its people. The owners organize guided walks and cultural evenings weekly between May and September. Off A859, Northton. Admission charged. St. Clement’s Church. At the southernmost point of Harris is the community of Rodel, where you can find St. Clement’s Church, a cruciform church standing on a hillock. This is the most impressive pre-Reformation church in the Outer Hebrides; it was built around 1500 and contains the magnificently sculptured tomb (1528) of the church’s builder, Alasdair Crotach, MacLeod chief of Dunvegan Castle. Rodel is 3 mi south of Leverburgh and 21 mi south of Tarbert. A859, Rodel. Port of Ness. The stark, windswept community of Port of Ness, 30 mi north of Stornoway, cradles a small harbor squeezed in among the rocks. Butt of Lewis Lighthouse. At the northernmost point of Lewis stands the Butt of Lewis Lighthouse, designed by David and Thomas Stevenson (of the prominent engineering family whose best-known member was not an engineer at all, but the novelist Robert Louis Stevenson). The structure was first lighted in 1862. The adjacent cliffs provide a good vantage point for viewing seabirds, whales, and porpoises. The lighthouse is northwest of Port of Ness along the B8014. Shopping Harris tweed is available at many outlets on the islands, including some of the weavers’ homes; keep an eye out for signs directing you to weavers’ workshops. Harris Tweed Artisans Cooperative. The Harris Tweed Artisans Cooperative sells stylish and quirky hand-crafted tweed clothing, hats, accessories, all made by artists belonging to the cooperative. 40 Point St., Stornoway. Borgh Pottery. At Borgh Pottery, open from Monday to Saturday 9:30 to 6, you can buy attractive hand-thrown studio pottery made on the premises, including lamps, vases, mugs, and dishes. Fivepenny House, A857, Borve.
You’ll always receive a welcome to remember, as the colourful cafes, houses and shops that line Tobermory’s picturesque harbour salute your arrival. Located on the craggy Scottish Inner Hebrides, Tobermory serves as the capital of the Isle of Mull. There’s a high chance you’ll recognise the town’s colourfully-daubed buildings, as their charming exteriors have featured in countless TV shows – most notably in the children’s favourite, Balamory. There’s always a new story to discover here – not least the legend that suggests there’s a sunken Spanish galleon, brimming with lost gold, sitting just below the waves that roll around the harbour. Learn a little more of the area’s history at the Mull Museum, or head out to enjoy some of the fabulous wildlife watching opportunities on offer on a boat tour. You can spot majestic birds like white tail and golden eagles circling in the skies, or turn your attention to the waves, where friendly dolphins and Minke whales are regular visitors. Treat yourself to a sample of one of the island’s finest exports before leaving, as you drop in at the Tobermory Distillery for some whiskey tasting. Established in 1798, it’s one of Scotland’s oldest distilleries.
Start your adventure in Scotland’s largest city, Glasgow which is overflowing with historic landmarks and a vibrant culture. The distinct architecture is reminiscent classic 19th-century fused together with modern early 20th-century dubbed ‘Glasgow Style’. The checkerboard layout makes the city easy to navigate with lively street entertainment around every corner.
Ship features
Owner's Suite
In addition to the common services provided to all our suites and staterooms:
- A private 484 ft² terrace with hot tub and lounge area with 2 deck chairs, sofa, and armchair
- Two sliding panoramic windows
- A bathroom with shower, spa bathtub, and smart mirror
- Butler service
- A one-hour treatment per person (for 2 people) in the wellness area, including body and facial treatments
- A private return transfer
- Priority boarding (depending on port of embarkation)
- Champagne and fruit on arrival
- A fruit basket every day
- A living room with a convertible sofa into a double bed, armchair, and TV
- One bedroom with king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- Included premium pass: access to a selection of premium spirits at the bar
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Grand Suite
In addition to the common services provided to all our suites and staterooms:
- A private 344 ft² terrace with two deck chairs and a dining table for four people
- Two sliding panoramic windows
- A bathroom with shower and spa bathtub
- Butler service
- Priority boarding (depending on port of embarkation)
- Champagne and fruit on arrival
- A fruit basket every day
- One bedroom with king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- A living room with a convertible sofa into a double or single bed, armchair, and TV
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Privilege Suite
In addition to the common services provided to all our suites and staterooms:
- Priority boarding (depending on port of embarkation)
- Champagne and fruit basket upon arrival
- Butler service
- A fruit basket every day
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge area with chaise longue and armchair
- A bathroom with shower
- A private 8 m² balcony with two armchairs
- A panoramic sliding bay window
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Prestige Suite
In addition to the common services provided to all our suites and staterooms:
- A private 86 ft² balcony with four armchairs
- Two sliding panoramic windows
- Champagne and fruit on arrival (Prestige Suite deck 6)
- Priority boarding (Prestige Suite deck 6)
- Butler service (Prestige Suite deck 6)
- A fruit basket every day (Prestige Suite deck 6)
- One bedroom with king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- A living room with a convertible sofa into a king-size or two single beds, armchair, TV, and a courtesy sliding door
- Two bathrooms with showers
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Deluxe Suite
In addition to the common services provided to all our suites and staterooms:
- Suites on Decks 3, 4, and 6 have a private 64 ft² balcony with two armchairs; suites on Deck 5 have a private 64 ft² balcony with two armchairs
- Suites on Deck 3 have a panoramic glass door and porthole; suites on Decks 4, 5, and 6 have a sliding panoramic window
- One king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- An armchair and sofa
- A bathroom with shower
- Champagne and fruit on arrival for suites on Decks 5 and 6
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Upper Decks Balcony Stateroom
In addition to the common services provided to all our suites and staterooms:
- A private 4m² balcony with two armchairs
- Depending on the stateroom, either a sliding panoramic window or a glass door
- One king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- A chaise lounge
- A bathroom with shower
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Lower Decks Balcony Stateroom
In addition to the common services provided to all our suites and staterooms:
- A private 4m² balcony with two armchairs
- Depending on the stateroom, either a sliding panoramic window or a glass door
- One king-size bed (180 x 190 cm) or two single beds (90 x 190 cm)
- A chaise lounge
- A bathroom with shower
Included in all staterooms
- Minibar
- Diptyque Paris top-of-the-line bath products
- Bose Bluetooth speaker
- Individually-controlled air conditioning
- Nespresso coffee maker and boiler
- Dressing room with shelves and closet
- 110V American / 220V European
- Dressing table and hairdryer
- Direct line telephone
- 2 ADA stateroom
- 24-hour room service
- Electronic safe
- Flat screen TV, international channels and videos on demand
- Inclusive Wifi internet
Le Nautilus
At the back of deck 4, our gourmet restaurant, complete with wine cellar, offers French and international cuisine. It can accommodate all guests in a single service for your breakfast, lunch and dinner.
Grill Restaurant
In a relaxed atmosphere, the grill restaurant located on deck 3 welcomes you for breakfast and buffet lunches as well as themed dinners.
Room Service
Whether you want to fully enjoy your cabin for breakfast, savor a peaceful snack in the middle of the day, or have your meal in complete privacy, room service is at your disposal. Treat yourself to a moment of indulgence and enjoy a diverse menu available at any time of day and night.
Explorations
Because your desires for escape are many, we offer a range of explorations, each promising unique experiences. Timeless, Discoveries, or Expeditions: each collection offers a distinct and tailored approach, allowing you to experience your chosen destination as closely as possible.
Timeless
Preserved and authentic towns and villages, iconic or more secluded sites… Discover the cultural and gastronomic riches of your destination through the eyes of inspiring local guides and your onboard lecturer, experts in the regions visited.
Timeless: your experiences
- Disembarkation at the dock or by tender, excursions by air-conditioned bus or local transport, depending on the destinations
- One excursion per day and per stopover, accompanied by local guides
- Optional paid excursions, available depending on the port of call, to further explore the destination
- Lectures led by expert guides or distinguished guests
- Activities supervised by Kids Club staff for children aged 4 to 13, depending on departure times.
Discoveries
Explore your destination in all its facets: cultural, natural, historical or even gastronomic… Each itinerary is designed to offer you the best of your stopovers thanks to the expertise of local guides or naturalist guides, depending on the destination.
Discoveries: your experiences
- Disembarkations at the dock, by tender or Zodiac, excursions by air-conditioned bus or local transport, depending on the destination
- One activity per day and per stopover, accompanied by local guides or naturalist guides
- Optional paid excursions, available depending on the port of call, to further explore the destination
- Lectures given by tour guides, naturalist guides, or distinguished guests
Shipments
Sail to the most secluded shores on the planet. An all-inclusive immersive experience, co-created with local communities, accompanied by a team of naturalist guides passionate about the world’s wildlife, flora, and cultures. These experts share their knowledge through inspiring onboard lectures, Zodiac excursions, walks or hikes in small groups, and opportunities to connect with peoples whose traditions are thousands of years old.
The program for all excursions, both included and optional, is available eight months before departure. Booking takes place approximately two months before departure.
Experts by your side
Captains, expedition leaders, experienced naturalist guides, lecturers, wildlife photographers, personalities from the world of art, science, culture and gastronomy… Experts share their passions with you on board or on land.
Captains
Your captain is responsible for ensuring the smooth running of your journey on board. An expert in navigating polar or tropical waters, their announcements punctuate your day. And when wildlife appears on the horizon, do not hesitate to accept their invitation to join the outer decks for magnificent observations. Gala dinners are also unmissable opportunities to meet your captain and share with them your passion for travel.
Expedition leaders
Alongside the captain, the expedition leader conducts your exploration. They supervise the team of naturalist guides, ensure the safety of the proposed experiences, and adjust the highlights of your journey according to the navigation conditions, to reveal all the riches of these fascinating ecosystems.
Photo ambassadors
During some trips, having renowned photographers on board offers you the unique opportunity to participate in workshops, and conferences, and receive personalised advice to enhance your images.
Activity guides
Scuba diving, snorkelling, kayaking, polar hiking on foot or snowshoes, cross-country skiing, dog sledding… Whether it’s for an introduction or to deepen your practice, experience immersive activities led by certified guides, ambassadors of local cultures and communities.
Guests and partners
Dancers, musicians, writers, journalists, researchers, adventurers… Experts and prestigious partners share their passion, whether it is artistic or scientific.
Speakers
Art historians, journalists, ethnologists, naturalists… Every journey is a unique opportunity to learn more about the regions visited.
The Hydraulic Platform
- Deck 2
- Much easier onboard access than on any other cruise ship
- Easier disembarking and embarking by Zodiac when participating in expeditions
- Swimming and bathing in the sea and various nautical sports, such as kayaking and paddle-boarding
The Observatory Lounge
Library, internet space, bar, occasional live entertainment, terrace: enjoy a 180° panorama of the horizon from the observatory lounge.
Swimming pool
With its water blending into the surrounding landscapes, the pool is perfect for relaxing in the sun. From the marina platform, embark on your sea excursions or water activities in complete tranquility.
Theatre
Settle into your seat for thought-provoking lectures led by guest experts and naturalists, as well as live shows, concerts, and performances by professional dancers and musicians.
When the night comes alive
Concerts, dance performances, or film screenings: every night on board is a promise of wonder and sharing of emotions.
Boutique
An extension of the journey and the ship, la Boutique offers an exclusive shopping experience with a wide range of technical and casual ready-to-wear and equipment, with or without PONANT personalization. It also features unique souvenirs to extend the journey back home, as well as jewelry, accessories and luxury items. Opening hours follow the voyage schedule, including days at sea, and all purchases on board are tax-free.
The Main Lounge Room
Tea room, bar, live music, dance floor, terrace: the main lounge is an essential meeting place throughout your journey.
The Blue Eye
Located below the waterline of the ship, the Blue Eye is an innovative underwater lounge. Its design, inspired by the beauty of cetaceans, pays tribute to oceanographic environments.
PONANT Studio
A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.
Excursion Reception and Office
If you have not made a pre-booking before your cruise, you can book your excursions on board during one of the daily opening times of the excursion desk (timetables available in your daily program). It is only possible to pre-book one excursion per port day. If you would like to book a second excursion on the same day, please contact the excursion desk to check availability.
Open Bar
From boarding and throughout the cruise, a wide selection of drinks (mineral water, soft drinks, wines, beer, champagne, spirits, coffee, tea) is served freely and at any time of the day. Some premium alcoholic beverages listed on the menu are not included in the Open Bar.
The Spa
In partnership with SOTHYS™ and Davines®, the spa offers a wide range of treatments, massages, hairdressing services, as well as a hammam and a fitness room perfect for self-care and well-being.
The Gym
The fitness room offers a wide range of exercises suitable for all levels to train facing magnificent views.
The Hairdressing Salon
Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.
The Kids Explorers Club
During your cruise, PONANT EXPLORATIONS offers a program of activities dedicated to children, from 4 to 13 years old on our entire fleet.
A team of experienced facilitators on board offers daily manual activities, educational workshops, board games, introductory meditation sessions, and much more, as well as content specific to each itinerary and the number of participants.
Kid Explorers have the opportunity to extend this experience on land with the possibility of enjoying a tailor-made excursion, swimming outings, walks and scavenger hunts.
This program of activities will be offered to children every day. (The exact times will be communicated to you by the activity leaders.)
To best meet your needs, the schedule is adapted to your cruise itinerary. For more information, please contact the entertainment team beforehand.
The program of entertainment and activities is communicated daily in the logbook.
A welcome kit with gifts is offered to each child on board.
Laundry
Your staterllm attendant is at your disposal to provide a laundry service. It takes 24 to 48 hours to wash and iron your clothes. Only an ironing service can be provided on the same day. Dry cleaning is not possible, so we kindly ask you to only give us clothes that can be washed with water.
** These services are chargeable and billed directly to your cabin account.
Smoking Policy
Ships are non-smoking, even on accommodation balconies. Smoking is only allowed in designated outdoor areas of the ship.
Power Adapters
Electrical plug adapters are provided on board, they are available at the reception.
European Standard Sockets
The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.
Age Restrictions
Children under one (1 year old / 12 months) are not permitted on PONANT EXPLORATIONS cruises.
On Classic cruises, children are permitted from one (1 year old), with a maximum of five children aged one to six (1 to 6 years old) on board each voyage.
Children aged four years and older are welcome at the Kids’ Club when the service is offered on board.
In all cases and at all times, both on board or on land, children and young minors are the full and total responsibility of their parents or accompanying adults.
Languages
The languages spoken on board are French and English. The signage is in French and English. On some cruises, crew members also speak other languages.
Telephone
To reach a correspondent around the world, a satellite communication system is available to you. The cost of communications is charged directly to your account (pricing depends on the navigation zone). Calls from your correspondents can be transferred directly to your accommodation or to any common area on the ships. You can also send and receive faxes. Contacting reception.
Wi-Fi
You have free Wi-Fi internet access on board all ships (cabins and common areas). On the Sisterships (L’Austral, Le Lyrial, The Boréal, Le Soléal), one or more computers are available to you in the leisure areas. Thanks to the Starlink network provided by Marlink, PONANT EXPLORATIONS GROUP guarantees you quality Wi-Fi access, regardless of the location and navigation conditions.
Medical Facilities
There is a doctor on board available to the passengers on all our ships:
- The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
- The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
- During the excursions, the passengers are accompanied by a doctor or a nurse.
- There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
- The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.
Medical Consultations
Consultations, medical and surgical procedures, laboratory tests or medical imaging examinations (radiology) carried out on board by the doctor or nurse are subject to charges. The price may vary depending on the time and location of the consultation (at the onboard hospital or in the cabin). The cost of all procedures is displayed in the waiting room. Guests are also required to pay for any medications.
The ship’s doctor is unable to provide medical certificates and prescriptions. Only reports and invoices are issued, which can be used by the guest to claim a refund from their health insurance if their policy allows it.
Special Medical Treatment
If you have a special treatment, please inform the reservation service at the time of your registration, indicate it on the information form filled out before departure, then inform the crew on board at the time of boarding and bring your specific medications for the duration of the cruise.
Seasickness
Our ships (with the exception of Le Ponant and the Spirit of Ponant) are equipped with stabilisers fitted with dynamic fins that adapt to the movements of the ship. This system allows for anticipation and compensation for pitch and roll to provide great stability. Guests anticipating seasickness experience reduced symptoms and are surprised not to be inconvenienced.
Guests with reduced mobility
Only the Sisterships, the PONANT Explorers, Paul Gauguin and Le Commandant Charcot have been designed to accommodate passengers with reduced mobility.
- Staterooms specially designed on board the Sisterships, decks 3 (307), 4 (407) and 5 (509) 3 c for two people aged 18. in a wheelchair, with a double bed (180 x 200) cm) or two single beds (90 x 200 shower and toilet in the bathroom as well as a balcony of 4 2 (only for cabins on the decks 4 and 5) having a small ramp Wheelchair accessible,
- on board the PONANT Explorers, decks 4 (431) and 5 (527) 2 cabins for two people each at 27.5 2in a wheelchair, with a double bed (180 x 200) cm) or two single beds (90 x 200 sink, shower, and toilet in the bathroom, as well as a balcony of 4 Wheelchair accessible,
- on board the Commandant Charcot, points 6 (626 and 628) and 8 (818) 3 cabins for two people each of 28
- 2I’m accIin a wheelchair, with a double bed (180 x 200) cm) or two single beds (90 x 200 shower and toilet in the bathroom, as well as abalcony of 7.5.2 a small ramp Wheelchair accessible,
- on board the Paul Gauguin, bridge 4 (415 and 416) 2 cabins for two people each aged 21 in a wheelchair, with a double queen size bed (160 x 200) cm) only for the 416, and a double queen size bed (160 x 200 cm) or two single beds (80 x 200 cm) for the 415, shower and toilet in the bathroom, as well as.a window with panoramic view.
- Ramps providing easy access for movement in common areas.
- Posters, signage, and cabin numbers translated into braille.
Despite these arrangements, each passenger must be able to be autonomous or travel with a companion who can provide all the necessary assistance during their journey. If a person is not deemed sufficiently fit to travel safely, the company reserves the right to refuse their boarding. Landings in difficult areas or on zodiacs are subject to the approval of the captain, always with the passenger’s well-being and safety in mind.
Packing Tips
Technical Accessories
We recommend that you bring a ski mask, sunglasses, walking sticks, a waterproof backpack, binoculars, a technical watch, a mosquito net for the face (in the Arctic), and a waterproof pouch. These accessories are also available for purchase at the onboard shop.
Dress Code
Dress Code
We recommend wearing casual and elegant outfits, cocktail attire for gala evenings, and white or black and white attire for the Officers’ evening. Shorts and bermudas are not allowed in the evening at gourmet restaurants.
Expedition Cruise
For an expedition cruise, pack practical clothing and comfortable shoes. During your polar cruises, a polar parka in your size will be provided and boots in your size will be loaned to you.
Sustainable Development
Sustainable development is enshrined in the company’s statutes and is at the heart of the PONANT EXPLORATIONS GROUP project. Founded over 30 years ago by committed sailors, the company was born out of a desire to share the passion for the oceans and the treasures of the Earth. This responsibility commits us to engage in a respectful dialogue with the environment and the populations encountered, and to invest in various areas related to the preservation and enhancement of the natural and cultural heritage of polar and oceanic regions.
To learn more about our commitments to sustainable development and about the PONANT Foundation, visit the page. Engagements.
Clean Ships
We were among the first in the world to abandon heavy fuel. Our ships are equipped with electric diesel engines and SCR catalytic converters, which help reduce our emissions and fuel consumption. Our high polar exploration ship, Le Commandant Charcot, is a hybrid electric ship, powered by liquefied natural gas (LNG) and light fuel. Thanks to LNG, there is a reduction of -25% in CO2 emissions, -85% in nitrogen oxide emissions, and -95% in fine particle emissions. Every time we design a new ship, we equip it with the latest eco-technologies available, allowing us to maintain our position as a leader in the cruise industry in terms of the environment, surpassing international regulations in some aspects. This commitment is recognised by numerous independent organisations. If you would like to learn more, please visit our section on ‘labels, certifications, and distinctions’ on the Engagements page.
Wastewater
Wastewater is treated using processes that exclude the use of chemicals. The treated water is sometimes reused on board for technical purposes (laundry, deck washing…) and is used for the external cleaning of the ship.
Waste
We have optimised our organisation to reduce waste at the source, waste is still produced on board. Equipment adapted for sorting each type of waste is in place. This equipment helps reduce the stored volume and facilitates their recovery. We ensure complete traceability of this waste and have a valuation rate of 80% by 2026.
Single-use plastics
We have eliminated single-use plastics (such as straws, cups, food portions, laundry bags, etc.). A metal water bottle is provided to each guests during expedition cruises, and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.
Discover all our products in daily actions.
Special Diets
If you follow a specific diet (vegetarian, diabetic, low calorie, gluten-free, allergy…), it is essential to specify it when making your reservation. You will then receive adapted menus throughout your cruise.
Solo Travellers
Every season, we offer a wide range of cruises with ‘no single supplement’: you thus benefit from a double stateroom to yourself, at no extra cost. The onboard atmosphere is conducive to meeting and interacting with other guests, and the crew ensures your well-being and integration on board. Discover the cruises by consulting the single page offered.
Included on Every Cruise
A complete offer (excluding Spirit of PONANT and La Désirade¹)
SERVICES INCLUDED ON ALL OUR CRUISES
- Full board from arrival to departure day
- High-end gastronomy in all restaurants
- All drinks in restaurants, bars and minibars. All drinks are included² (selection of champagnes, wines and spirits, beers, cocktails, water, soft drinks, hot drinks)
- 24-hour room service
- Butler service for certain suites³
- Free and unlimited internet access on board
- Evenings, shows and other entertainment
- Access to the fitness area and the hammam or sauna, depending on the ship.
- All port and security fees
SERVICES INCLUDED DEPENDING ON THE TYPE OF CRUISE/SHIP
- Activities included, which may vary depending on the type of exploration:
- Timeless: one included excursion⁴ per person, per day and per stopover, led by local guides (visits to monuments, tastings of local products, etc.)
- Discoveries: one included activity per person, per day and per stopover, which can be either an included excursion⁴ led by local guides or an included activity led by naturalist guides
- Expeditions: one activity included per person, per day, per port of call, led by naturalist guides (hiking, zodiac excursions, etc.).
- Some more secluded ports of call, with few or no facilities, will be offered for independent exploration. Passengers will thus have the freedom to explore the area and enjoy activities on their own (swimming at the beach, shopping, restaurants, shows, etc.).
- Lectures by our naturalist guides or our destination expert (excluding sea voyages)
- Non-motorized water sports activities (excluding diving), such as kayaking on the Commandant Charcot or stand-up paddleboarding depending on the ship, are subject to weather and safety conditions, local authorizations, and the Captain’s agreement.
- Taxes for national parks and protected areas
- The accompaniment of a team of naturalist guides is provided only on expedition and discovery cruises; on land or, depending on the destination, during excursions and/or landings by Zodiac.
Butler Service
Attentive and discreet, your butler offers you a fully personalized service.
The butler service is reserved for passengers traveling in one of the suites located on deck 6 aboard the Sisterships, as well as in all suites of the Shipowner, Deluxe Suites, Privilege Suites, and Prestige Suites located on deck 6 aboard the PONANT EXPLORERS.
The PONANT app
Our app accompanies you in your preparations and during your stay on board. Find the services offered and the information that facilitates your journey.
Are you soon boarding with us?
Thanks to its app, PONANT accompanies you in your travel preparations, and then during your stay on board. Find our services and information that will make your cruise even easier.
Prepare your cruise with peace of mind
- Receive notifications to pre-book your programs before and after the cruise, as well as your excursions.
- Get a sneak peek of the captain and crew who will accompany you during your stay.
- Follow in real-time the positioning of the ship on which you will embark.
- Access your luggage checklist, the clothing outfits recommended by our experts for your destination, and the formalities to be expected before your departure.
- Check the steps of your journey and find out the details of the amenities in your cabin.
Once on board, the PONANT app makes all your procedures easier
- Use the guest mode to access onboard services without logging in.
- Find the highlights of your cruise, day by day.
- Add your favourite excursions to your wishlist.
- Check out the most beautiful photos from your cruise.
- Order your breakfast and room service from your smartphone.
- Conference schedules, spa relaxation sessions… All your important appointments on board are noted in your application.
Download the application
The companion of your next journey
Download on the App Store
Download on Google Play
Required Android version: 5.0 and later Required iOS version: 12.4 and later
Deck 7
- Sun Deck
- Spa
- Fitness Centre
- Hair Salon
Deck 6
- Observatory Lounge
- Art Gallery/Studio Ponant
- Library
- Privilege Suites
- Grand Suites
- Deluxe Suites
- Prestige Suites
- Upper Decks Balcony Stateroom
Deck 5
- Bridge
- Owners Suite
- Prestige Suites
- Deluxe Suites
- Privilege Suites
- Upper Decks Balcony Stateroom
- Accessible Staterooms
Deck 4
- Restaurant
- Deluxe Suites
- Upper Decks Balcony Stateroom
- Accessible Staterooms
Deck 3
-
Theatre
- Medical Centre
- Excursion Desk
- Reception Desk
- Shop
- Main Lounge
- Grill
- Pool
- Marina
- Deluxe Suites
- Lower Deck Balcony Stateroom
Get in touch with our team to start planning
Our team will get back to you to provide you more information.
Need support now? Call and speak to a member of our team today for more details on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.
Itinerary
Start your adventure in Scotland’s largest city, Glasgow which is overflowing with historic landmarks and a vibrant culture. The distinct architecture is reminiscent classic 19th-century fused together with modern early 20th-century dubbed ‘Glasgow Style’. The checkerboard layout makes the city easy to navigate with lively street entertainment around every corner.
Oban, “little bay” in Gaelic, today has a resident population of 8,500 and is the unofficial capital of the West Highlands – the “Gateway to the Isles.” The panoramic views of the mountains, lochs and islands which have captivated artists, authors, composers, and poets for centuries are as striking now as they were when Dunollie Castle, a ruined keep which has stood sentinel over the narrow entrance to the sheltered bay for around six hundred years, was the northern outpost of the Dalriadic Scots. It is no surprise to find Oban in the 21st-century remains a magnet for travellers from all over the world. The town’s present day popularity owes much to the Victorians, and as early as 1812, when the Comet steamship linked Oban with Glasgow, the town played host to intrepid travellers touring Staffa – the inspiration for Mendelssohn’s Hebridean Overture – and Iona – home of Scottish Christianity since St Columba stepped ashore in AD563. Indeed once Oban had the royal seal of approval from Queen Victoria, who called it “one of the finest spots we have seen,” the town’s destiny as an endearingly enchanting holiday destination was as firmly set as the lava columns of Fingal’s Cave in Oban is justifiably known as the “gateway to the Isles.” The town’s south pier is the embarkation point for car ferries to Mull, Coll, Tiree, Barra, South Uist, Colonsay, Lismore and Islay. From these islands you can travel further a field to Iona, Staffa and to many of the smaller less well known isles.
The Isle of Skye ranks near the top of most visitors’ priority lists: the romance of Prince Charles Edward Stuart, known as Bonnie Prince Charlie, combined with the misty Cuillin Hills and their proximity to the mainland all contribute to its popularity. Today Skye remains mysterious and mountainous, an island of sunsets that linger brilliantly until late at night and of beautiful, soft mists. Much photographed are the really old crofts, one or two of which are still inhabited, with their thick stone walls and thatch roofs. Orientation on Skye is easy: follow the only roads around the loops on the northern part of the island and enjoy the road running the length of the Sleat Peninsula in southern Skye, taking the loop roads that exit to the north and south as you please. There are some stretches of single-lane road, but none poses a problem.
Ullapool is an ideal base for hiking throughout Sutherland and taking wildlife and nature cruises, especially to the Summer Isles. By the shores of salty Loch Broom, the town was founded in 1788 as a fishing station to exploit the local herring stocks. There’s still a smattering of fishing vessels, as well as visiting yachts and foreign ships. When their crews fill the pubs, Ullapool has a cosmopolitan feel. The harbor area comes to life when the Lewis ferry arrives and departs.
Tour description Stornoway, Scotland The Isle of Lewis and Harris is the northernmost and largest of the Outer Hebrides-the Western Isles in common parlance. The island’s only major town, Stornoway, is on a nearly landlocked harbor on the east coast of Lewis. It’s the port capital for the Outer Hebrides and the island’s cultural center, such that it is. Stornoway has an increasing number of good restaurants. Lewis has some fine historic attractions, including the Calanais Standing Stones-a truly magical place. The Uists are known for their rare, plentiful wildlife. Stornoway. Besides being the island’s main entry point for ferries, Stornoway is also Lewis’s main arts center. You’ll find some good restaurants in town if you want to have lunch off the ship. The town can be explored by bicycle if you are so inclined. Local rental shops can give you advice on where to ride, including a route to Tolsta that takes in five stunning beaches before reaching the edge of moorland. An Lanntair Arts Centre. The fabulous An Lanntair Arts Centre has exhibitions of contemporary and traditional art, as well as a cinema, a gift shop, and a restaurant serving international and Scottish fare. There are frequent traditional musical and theatrical events in the impressive auditorium. Kenneth St.. Black House. In the small community of Arnol, the Black House is a well-preserved example of an increasingly rare type of traditional Hebridean home. Once common throughout the islands-even into the 1950s-these dwellings were built without mortar and thatched on a timber framework without eaves. Other characteristic features include an open central peat hearth and the absence of a chimney-hence the soot and the designation black. On display inside are many of the house’s original furnishings. To reach Arnol from Port of Ness, head south on the A857 and pick up the A858 at Barvas. Off A858, 21 mi southwest of Port of Ness. Admission charged. Calanais Standing Stones. These impressive stones are actually part of a cluster of several different archaeological sites in this area. Probably positioned in several stages between 3000 BC and 1500 BC, the grouping consists of an avenue of 19 monoliths extending northward from a circle of 13 stones, with other rows leading south, east, and west. Ruins of a cairn sit within the circle on the east side. Researchers believe they may have been used for astronomical observations, but you can create your own explanations. The visitor center has an exhibit on the stones, a gift shop, and a tearoom. On an unmarked road off A858. Admission charged. Dun Carloway. One of the best-preserved Iron Age brochs (circular stone towers) in Scotland, Dun Carloway dominates the scattered community of Carloway. The mysterious tower was probably built around 2,000 years ago as protection against seaborne raiders. The Dun Broch Centre explains more about the broch and its setting. Off A857. Gearrannan. Up a side road north from Carloway, Gearrannan is an old black-house village that has been brought back to life with a museum screening excellent short films on peat cutting and weaving. For a unique experience, groups can rent the restored houses. Leverburgh. At Leverburgh you can take the ferry to North Uist. Nearby Northton has several attractions; St. Clement’s Church at Rodel is particularly worth a visit. MacGillivray Centre. Located in a round building overlooking the bay, the MacGillivray Centre gives insight into the life and work of William MacGillivray (1796-1852), a noted naturalist with strong links to Harris. MacGillivray authored the five-volume History of British Birds. This is a great location for a picnic (there are tables for just such a purpose). A walk to a ruined church starts at the parking lot. A859, Northton. Seallam! Visitor Centre and Co Leis Thu? Genealogical Research Centre. The center is where you can trace your Western Isles ancestry. Photographs and interpretive signs describe the history of Harris and its people. The owners organize guided walks and cultural evenings weekly between May and September. Off A859, Northton. Admission charged. St. Clement’s Church. At the southernmost point of Harris is the community of Rodel, where you can find St. Clement’s Church, a cruciform church standing on a hillock. This is the most impressive pre-Reformation church in the Outer Hebrides; it was built around 1500 and contains the magnificently sculptured tomb (1528) of the church’s builder, Alasdair Crotach, MacLeod chief of Dunvegan Castle. Rodel is 3 mi south of Leverburgh and 21 mi south of Tarbert. A859, Rodel. Port of Ness. The stark, windswept community of Port of Ness, 30 mi north of Stornoway, cradles a small harbor squeezed in among the rocks. Butt of Lewis Lighthouse. At the northernmost point of Lewis stands the Butt of Lewis Lighthouse, designed by David and Thomas Stevenson (of the prominent engineering family whose best-known member was not an engineer at all, but the novelist Robert Louis Stevenson). The structure was first lighted in 1862. The adjacent cliffs provide a good vantage point for viewing seabirds, whales, and porpoises. The lighthouse is northwest of Port of Ness along the B8014. Shopping Harris tweed is available at many outlets on the islands, including some of the weavers’ homes; keep an eye out for signs directing you to weavers’ workshops. Harris Tweed Artisans Cooperative. The Harris Tweed Artisans Cooperative sells stylish and quirky hand-crafted tweed clothing, hats, accessories, all made by artists belonging to the cooperative. 40 Point St., Stornoway. Borgh Pottery. At Borgh Pottery, open from Monday to Saturday 9:30 to 6, you can buy attractive hand-thrown studio pottery made on the premises, including lamps, vases, mugs, and dishes. Fivepenny House, A857, Borve.
You’ll always receive a welcome to remember, as the colourful cafes, houses and shops that line Tobermory’s picturesque harbour salute your arrival. Located on the craggy Scottish Inner Hebrides, Tobermory serves as the capital of the Isle of Mull. There’s a high chance you’ll recognise the town’s colourfully-daubed buildings, as their charming exteriors have featured in countless TV shows – most notably in the children’s favourite, Balamory. There’s always a new story to discover here – not least the legend that suggests there’s a sunken Spanish galleon, brimming with lost gold, sitting just below the waves that roll around the harbour. Learn a little more of the area’s history at the Mull Museum, or head out to enjoy some of the fabulous wildlife watching opportunities on offer on a boat tour. You can spot majestic birds like white tail and golden eagles circling in the skies, or turn your attention to the waves, where friendly dolphins and Minke whales are regular visitors. Treat yourself to a sample of one of the island’s finest exports before leaving, as you drop in at the Tobermory Distillery for some whiskey tasting. Established in 1798, it’s one of Scotland’s oldest distilleries.
Start your adventure in Scotland’s largest city, Glasgow which is overflowing with historic landmarks and a vibrant culture. The distinct architecture is reminiscent classic 19th-century fused together with modern early 20th-century dubbed ‘Glasgow Style’. The checkerboard layout makes the city easy to navigate with lively street entertainment around every corner.
Ship features
Owner's Suite
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Private return transfer
- Priority boarding (depending on port of embarkation)
- Champagne and fruit basket upon arrival
- Butler service
- A fruit basket every day
- A lounge with armchair, double sofa bed, and second TV
- A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A bathroom with shower, balneo bathtub and smart mirror
- A one-hour spa treatments per person (for 2 people) in the well-being space, chosen from the facial and body treatments on offer
- Included premium pass: access to a selection of premium spirits at the bar
- A private 45 m² terrace: 2 deckchairs, jacuzzi, and lounge corner with sofa and armchair
- Two panoramic sliding bay windows
Grand Deluxe Suite
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Priority boarding (depending on port of embarkation)
- Butler service
- A fruit basket every day
- A bedroom with one king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge with sofa bed convertible to a double bed (160 x 190 cm) or a single bed (80 x 190 cm) , armchair, and second TV
- A bathroom with shower and Baleno bathtub
- A private 32 m² terrace with two deckchairs and four-seater dining table
- Two panoramic sliding bay windows
Privilege Suite
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Priority boarding (depending on port of embarkation)
- Champagne and fruit basket upon arrival
- Butler service
- A fruit basket every day
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge area with chaise longue and armchair
- A bathroom with shower
- A private 8 m² balcony with two armchairs
- A panoramic sliding bay window
Prestige Suite
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Priority boarding (depending on port of embarkation)
- Champagne and fruit basket upon arrival
- Butler service
- A fruit basket every day
- A bedroom with king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- A lounge with convertible sofa to a king-size bed (180 x 200 cm) or two single beds (90 x 200 cm), armchair, second TV, and sliding courtesy door
- Two bathrooms with shower
- A private 8 m² balcony with four armchairs
- Two panoramic sliding bay windows
Deluxe Suite
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- Champagne and fruit basket upon arrival
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- An armchair and sofa (90 x 190 cm)
- A bathroom with shower
- A private 6 m² balcony with two armchairs
- A panoramic sliding bay window
Prestige Staterooms
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm)
- One chaise longue
- A bathroom with shower
- A private 4 m² balcony with two armchairs
- A panoramic sliding bay window
Deluxe Stateroom
Services provided
- 24h room service
- Butler service and priority boarding : Owner’s suite, Grand de Luxe Suite, Privilege Suites, Prestige Suite Deck 6
- Inclusive Internet access Wifi (availability dependent on navigation and latitude)
- Individually-controlled air conditioning
- Dressing room with shelves and closet
- Dressing table and hairdryer
- Selection of Hermès top-of-the-line bath products
- Minibar included
- Nespresso coffee maker and boiler
- Electronic safe
- Direct line telephone
- Bose Bluetooth speaker
- Flat screen TV, international channels (availability dependent on navigation) and videos on demand
- 110V American (two flat pins)/220V European (round sockets with two round pins)
- Two ADA staterooms
In addition to the common services provided to all our suites and staterooms:
- One king-size bed (180 x 200 cm) or two single beds (90 x 200 cm) and TV
- A bathroom with shower
- A private 4 m² balcony with two armchairs
- A glazed panoramic swing door and a rectangular window
Le Nautilus
A la carte meals are served at the table in the gastro restaurant. At lunch, a selection of dishes inspired by contemporary French brasseries will be offered. At dinner, it is time to sample the grand traditions of French fine dining, with menus to go with one of the best wines from our cellar, as recommended by our sommelier.
Towards the rear of deck 4 you’ll find a panoramic restaurant large enough to accommodate all our passengers at one sitting. Offering a different concept than on our other ships, this space is open to the exterior and serves buffets of salads, desserts and cheeses. Our discreet and attentive staff provide a table service for hot meals.
- 260 m2 (2,800 ft²)
- Wine cellar
- Deck 4
Grill Restaurant
The atmosphere is more casual at the grill restaurant with its set buffet menu. From breakfast to dinner, there is a range of healthy, gourmet, hearty and sophisticated buffet options to satisfy all tastes.
An exterior grill restaurant on deck 3 offering a relaxed ambiance and atmosphere:
- Capacity: 70
- Views out over the pool deck
- Grilled meats and a variety of salads and desserts
Room Service
Whether you wish to have breakfast in the privacy of your stateroom, savour a snack in the middle of the day or enjoy your dinner in an intimate setting, our Room Service is available for you. Have a gourmet interlude and treat yourself from a varied menu at any time of day or night.
Excursions
Excursions & land itineraries
Each itinerary has been thoughtfully created by our teams to offer you a complete excursion experience. You can discover the hidden gems of the regions you visit in line with your interests.
Hidden creeks, ancient cities, UNESCO world heritage sites… the world reveals its hidden gems as you journey along the routes taken by travellers. In keeping with our ethos “Accessing the worlds treasures by sea”, we offer a wide choice of land excursions during all our cruises (except for expeditions). Chosen by our PONANT EXPLORATIONS experts for their cultural value and historic interest, these excursions can last a few hours or a few days. If you need to stay on land overnight, we take care of your stay from start to finish, until you rejoin your ship. These longer excursions mean you can discover the unmissable sites of the region you are visiting, like Cuzco in Peru for example or the Mekong Delta in Vietnam.
You can access these trips by pre-booking two months before your departure date.
The Hydraulic Platform
- Deck 2
- Much easier onboard access than on any other cruise ship
- Easier disembarking and embarking by Zodiac when participating in expeditions
- Swimming and bathing in the sea and various nautical sports, such as kayaking and paddle-boarding
Panoramic Lounge
- Deck 6
- Library, internet space, bar, and live entertainment on certain evenings
- Direct access to the panoramic terrace
The Pool
The outdoor areas on our ships, comfortable and conducive to relaxation, have been designed to merge into the sublime scenery and surroundings of the sea and horizon. There is a heated seawater pool featuring its own sun lounge on the top deck of our sister ships (Le Boréal, L’Austral, Le Soléal and Le Lyrial) and on the third deck of the PONANT EXPLORERS (Le Lapérouse, Le Champlain, Le Bougainville, Le Dumont-D’Urville, Le Jacques Cartier and Le Bellot). Le Ponant is equipped with a 400 m² (4,300 ft²) sun deck.
- A swimming pool offering panoramic views and equipped with a counter-current system
- A pleasant, attractive sun deck
- An exterior bar and lounge equipped with armchairs and sofas
Lounges & Bars
The various different lounges allow passengers to meet up and share quality time together.
The main lounge is the ideal place to relax with a drink and enjoy the various activities that have been organised such as dancing classes or theme evenings.
The cosy piano bar is a panorama lounge with breathtaking views of the horizon.
The outside bar is a great space for relaxing and is handy for accessing the swimming pool* and its solarium.
The Main Lounge – Deck 3
- A 200 m² (2,150 ft²) main lounge
- Able to accommodate all our passengers at once for moments of shared conviviality, and as a venue for both daytime and evening shows and entertainment
Theatre
The Theatre* is the most unique meeting space on board. It’s the largest space on the ship and regularly accommodates all the passengers. It plays host to shows and entertainment as well as conferences from our experts, naturalist guides and guests of honours. The Theatre makes every cruise unique and enriching thanks to its constant and very accessible events.
Settle comfortably into your seat and enjoy a range of different shows, concerts and performances organised by the professional dancers and musicians onboard.
Special musical evenings, dance evenings and culture and music quizzes are held In the Grand Salon lounge onboard Le Ponant. Additionally, traditional local music concerts, featuring styles such as Corsican polyphony and Caribbean steel band music, are performed out on deck in the open air by bands specially invited onboard for the purpose.
- 188-seat capacity
- Cutting edge audio and lighting technology
- LED stage background wall enabling the projection of ultra-high resolution media
On-board events
There are performers on board all of our ships. Recruited for their talent in Paris and Rome, they star in multiple shows at the Theatre, after dinner. Throughout your voyage, they host the various entertainment events in the Grand Salon, with the support of our on-board musicians.
During Tea Time or before dinner, our musical duos consisting of a singer and an accompanying musician play classical repertoires for you. In the evening, they play in concert at the Theatere or invite you to show off your dance moves. Dance evenings are thus co-led by performance dancers who know just how to keep you in step, under the direction of the Cruise Director.
There’s plenty of themed entertainment to enjoy in the evenings. Both a soirée blanche (dress-in-white party) and an officers’ evening are held on all long cruises. Other types of parties or evening events may also be on the programme, such as karaoke parties, a Casino parties or games evenings.
Films are regularly shown at the Theatre on giant screens. National Geographic features, documentaries related to our expedition route and feature films contribute to the cultural enrichment that is part of our cruise philosophy.
Shop
On board all our ships, a shop is open during sailing. It offers a selection of presents and souvenirs: clothing, jewellery, beauty products, postcards and accessories.
Leisure Areas
Dedicated to leisure and relaxation, the libraries onboard all our ships stock a range of books and board games. This space is also equipped with Wi-Fi connected computers.
The Sisterships and The PONANT Explorers have a special area for children onboard known as the Kids Club. Books, television, board games and consoles (PS4 or Wii™) are all provided for their use and enjoyment.
PONANT Studio
A photography and videography team escort you throughout your trip. These professionals capture the most beautiful moments of your cruise, which you can share with family and friends upon your return. Meet them on DECK 5 (DECK 6 on the PONANT Explorers ships) at the photo/video area, where you can also order souvenir pictures and videos.
Excursion Reception and Office
On board the sisterships (Le Boreal, L’Austral, Le Soléal and Le Lyrial) and PONANT EXPLORERS, the reception desk and the excursion desk are arranged side by side to facilitate all your requests.
Reception: our receptionists can accommodate you 24 hours a day on all our ships (from 7 a.m. to 11 p.m. on Le Ponant) to answer all your needs, such as room service, etc.
The excursion office: the excursion team is available at all times to tell you about the onshore programmes, organise group or private excursions and to manage transfers at the start or end of the cruise.
On Le Ponant, the receptionist will answer all your questions about excursions.
- A 140 m² (1,500 ft²) space
- A reception/concierge service
- The excursions desk
- The onboard administrative services
- The sales office operated by our Customer Manager
- Our 50m² (540 ft²) shop selling a line of clothing, jewellery, beauty care products, postcards and various accessories.
- The facilities accessible to persons with reduced mobility
The Blue Eye
Our ship Le Champlain features a number of spaces designed and arranged to serve your needs and requirements whilst at the same time preserving the privacy of each passenger.
The Blue Eye – Deck 0
- An underwater lounge
- Enough room for 40 passengers
Open Bar
From the moment you board and throughout your cruise, your unlimited drinks are included*, at any time of the day. A drink with friends at the bar, refreshments on your return from an excursion or in the calm of your Stateroom’s balcony: enjoy a large selection of beverages (mineral waters, cold drinks, cruise wines, beer, champagne, spirits, coffee, tea). A selection of premium alcoholic drinks is also available “à la carte”.
*It doesn’t include premium alcoholic drinks indicated in the Bar Menu. It is valid only for individual personal consumption, without limitations.
The Spa
All our ships feature an onboard spa. Equipped with massage cabins, a Turkish bath (Sisterships, Le Paul Gauguin), a sauna (Explorers, Le Commandant Charcot), or a Snow Room (Le Commandant Charcot), the spas offer a wide choice of top-of-the-range treatments provided in association with SOTHYS™, CLARINS (Le Bellot and Le Jacques-Cartier only), BIOLOGIQUE RECHERCHE (Le Commandant Charcot, Le Ponant) and ALGOTHERM (Le Paul Gauguin), leading French spa and wellness centre brands.
Prices and details of services in the PONANT EXPLORATIONS Yacht Spa menu.
The Gym
The gyms on our ships are equipped with the very latest Technogym© equipment and machines. Treadmills, exercise bikes, Kinesis Wall© strength training machines and many other types of equipment are all provided in a laid-back relaxing environment. The wide floor-to-ceiling windows looking out over the sea add undeniable charm to the exercise sessions.
Each day also begins with organised morning workout sessions, either out in the open air or in the theatre. These are supplemented by water aerobics in the pool, or in the sea off the beach for PONANT passengers, when the situation allows it.
The Hairdressing Salon
Provided in partnership with KÉRASTASE® and L’ORÉAL PROFESSIONNEL®, the hairdressing salon offers a complete range of top quality treatments designed to strengthen, nourish and reinvigorate hair’s shine and brilliance. Our stylists are available to serve all your styling, highlighting, colouring, cutting and tailored hair advice needs.
Ocean Young Explorers
Because it’s important to reach new generations and make children aware of environmental protection issues from an early age, PONANT EXPLORATIONS has joined forces with the Maud Fontenoy Foundation to help run its Ocean Explorers club for children. In total this summer, 17 cruises will offer children aged 4 to 13 a programme of activities dedicated to the ocean protection theme.
Raising awareness of oceans protection from an early age
The Maud Fontenoy Foundation is providing PONANT EXPLORATIONS activity teams with fun educational kits, activity sheets and videos highlighting why oceans need to be protected. From creative activities (drawing, painting, a giant map of the world to colour in, etc.) to meditation initiation sessions, the programme is very varied. And from 2023, it will also include fun educational workshops on the water cycle, biodiversity, astronomy, and geology.
Excursions and Talks
Children aged 4-13 will have the opportunity to do excursions such as watersports, beach games and swimming, treasure hunts, and even guided tours. For larger groups, a naturalist guide will join the team running the sessions and give a talk on local fauna and flora.
Laundry
Your stateroom Officer will be able to take care of your laundry**. The washing and ironing of your clothes will take between 24 and 48 hours. Only ironing** can be delivered on the same day. As dry-cleaning is not possible on the ship, please only give us clothes that can be washed in water.
** These services are not free of charge and are billed directly to your stateroom account.
Smoking Policy
PONANT EXPLORATIONS ships are non-smoking, even on the stateroom balconies. Smoking is only allowed in the exterior parts of the ship designated for the purpose.
Power Adapters
Adapters are provided on board, they are available at the reception office of our ships.
European Standard Sockets
The 220 volt 50 hertz alternating current is distributed by sockets meeting European standards. Onboard power is 200 volt AC (European standard) and 110 volt AC (North American standard). For safety reasons, hair irons and clothes irons cannot be used in staterooms. Please note that on Le Ponant, 110 volt AC is only available in stateroom bathrooms.
Age Restrictions
Children under one year of age shall not be authorised to embark on the ships.
For children aged between 1 and 8 years old, an authorisation to board the ship must be made in writing to PONANT EXPLORATIONS. Subject to agreement, a liability waiver must be completed and returned to the company to validate the registration.
On classic cruises (“yachting”), children are accepted from the age of one, with a maximum of 5 children between 1 and 6 years old on board.
On “expedition” cruises children are accepted from 6 years old (except cruises aboard Le Commandant Charcot) and must be fully independent during all the outside activities organised and during disembarkation in rubber boats, be sufficiently tall to sit on the inflatable sides of the boats, and old enough to understand, and immediately respond to the orders given by the persons in charge. As a result, children’s participation in any activity in an inflatable boat shall be subject to the agreement of the Captain and of the Expedition Head, depending on the sea conditions, and the difficulty of disembarking at each location visited. The ships do not carry Parka’s in children’s sizes. Parents must arrange to bring a suitable Parka for children. In all cases, children and young people under the age of 18 are at all times on board or on land under the full and total responsibility of their parents or carers.
Children aged 4 years or more can be welcomed in the Kid’s Club when the service is offered on board
Languages
The crew are bilingual in French and English. All signage and announcements made are in French and English. On certain cruises, crew members also speak other languages.
Telephone
A satellite telephone system is at your disposal for contacting anyone, anywhere in the world. The cost of the call is added to the stateroom account (€6/minute). Calls that you receive can be transferred directly to your stateroom or to any other communal area on the ship. To receive or send faxes, please see Reception.
Wi-Fi
Free Wi-Fi internet access is available on all of our ships, in both the staterooms and the communal areas. One or several computers are at your disposal in the recreation centres. Please note that the Wi-Fi connection may be discontinued depending on the navigation area and landscapes that may block the vessel from satellite coverage, especially at high latitudes (no connection possible beyond 80° North or South), or for technical reasons beyond our control.
Medical Facilities
There is a doctor on board available to the passengers on all our ships:
- The schedules of consultation are listed each day in the log book (emergency consultation 24/7).
- The Sisterships, PONANT Explorers and Le Commandant Charcot also have a hospital for any small surgery.
- During the excursions, the passengers are accompanied by a doctor or a nurse.
- There is a fee for consultations on board . The price may vary according to the time and place of the consultation (hospital or staterooms). You must also pay for medications.
- The doctor on board is not authorised to distribute sick leaves and prescriptions. Only accounts and invoices are provided which may be used by the passenger to obtain a refund from his/her health insurance if his/her contract allows.
Medical Consultations
There is a charge for medical consultations undertaken by the doctor or nurse on board. The price can vary according to the time and place of the consultation (hospital or stateroom). Any medication must also be paid for by the passenger. If using medications on a regular basis make sure to bring adequate supplies for the duration of your cruise.
Special Medical Treatment
If you have any special treatment, we ask you to inform the reservation service when you register for the cruise, to note it on the information sheet before departure, then inform the on-board crew at the moment of departure and always keep your medication with you for the duration of the cruise.
Seasickness
Our ships (except Le Ponant) have stabilisers equipped with dynamic fins which adapt to the movements of the ship. This system allows the ship to anticipate and compensate for the pitching and tossing of the sea to achieve greater stability. Passengers suffering from seasickness will see their symptoms alleviated and are pleasantly surprised to not feel uncomfortable during their journey. However it is wise to bring travel motion medication with you for peace of mind.
Guests with reduced mobility
Our Sisterships, PONANT EXPLORERS and Le Commandant Charcot were designed for people with reduced mobility in mind:
- Specially designed staterooms;
- Access ramps allowing easy movement in communal areas;
- Posters, signage and stateroom numbers are translated into Braille.
Despite these arrangements, each passenger should be able to be independent or travel with a close family member or friend who can give them whatever assistance they require during their trip.
If a person has not been judged suitably fit for travel in complete safety, the company reserves the right to refuse their embarkation. Disembarkation in difficult places or in a Zodiac® is subject to the approval of the Captain, who will always have the safety and wellbeing of the passenger in mind.
Packing Tips
Technical Accessories
We advise you to equip yourself with a ski mask, sunglasses, walking poles (available to purchase in the shop), a waterproof rucksack, binoculars, a technical watch, a mosquito head net (for the Arctic) and a waterproof pouch.
Dress Code
Dress Code
We recommend wearing elegant, casual clothes at your discretion, and for the gala evenings, a cocktail dress for ladies and a shirt and tie for gentlemen, and a white or black-and-white outfit for the Officers’ evening. Shorts/Bermudas are not permitted in the evening in the gastronomic restaurants.
Expedition Cruise
On an expedition cruise, be sure to bring practical clothes as well as comfortable shoes suitable for travelling in Zodiacs and disembarking on beaches or mud flats. On tropical expeditions be sure to bring a hat, sunglasses and long sleeved/legged clothing. For polar cruises, you will be given a polar parka in your size and suitable boots will be available for use when ashore.
Sustainable Development
Sustainable development is enshrined in the company’s articles of association and has been at the heart of the PONANT EXPLORATIONS project since its inception. Founded over thirty years ago by committed sailors, the company was born out of a desire to share a passion for the oceans and the treasures of the Earth. This responsibility commits us to a respectful dialogue with the environment and the populations we meet and to investing in many fields related to the preservation and development of the natural and cultural heritage of the polar and oceanic regions.
Clean Ships
We were among the first cruise operators in the world to abandon the use of heavy fuels, and our ships are equipped with electric diesel engines and SCR catalytic converters, which enable a reduction in fuel consumption and emissions. Our polar exploration ship, Le Commandant Charcot, is a hybrid-electric vessel, propelled by liquefied natural gas (LNG). LNG enables a 25% reduction in carbon emissions, an 85% reduction in nitrogen oxide emissions and a 95% reduction in fine particle emissions. Each time we design a new ship, we equip it with the latest available eco-technologies, enabling us to maintain our position as the cruise industry’s environmental leader, ahead of international regulations in some areas. A commitment recognised by many independent organisations:
- Our entire fleet is Clean Ship certified by the Bureau Veritas. This certification guarantees that our ships fulfil very precise criteria: emissions levels, waste processing, waste water etc.
- In 2020, PONANT EXPLORATIONS was recognised as “the cruise operator with the greenest fleet in the world in terms of airborne emissions” by the German NGO, NABU.
- PONANT EXPLORATIONS was awarded the Prix des Palmes du Tourisme Durable 2020 (Prize for Sustainable Tourism) in the “Voyage” category for the elimination of heavy fuel oil in favour of LS MGO.
- In 2019, PONANT EXPLORATIONS became the first European cruise company to obtain the North American Green Alliance certificate. This certifies that its members have adopted practices and technologies that are respectful towards the environment.
- PONANT EXPLORATIONS is also a signatory of the Charte Bleue from Armateurs de France, which commits the maritime sector to act to protect the marine environment.
Wastewater
All of the wastewater is treated by means of processes that exclude the use of chemical products. The recycled water is used to clean the exterior of the ship. The water that is discharged into the sea is treated, drinkable water.
Waste
We have optimised our organisation in order to reduce waste at the source. Waste is nonetheless still produced on board. As of 2020, 60% of this is sorted and recycled, with an objective of 85% set for 2023. We ensure the complete traceability of this waste.
Single-use plastics
We have eliminated the use of single-use plastics (straws, cups, food serving trays, laundry bags etc.). A metallic flask is issued to each passenger on expedition cruises and water fountains are available in the common areas of the ships. We are also developing the bottling of our water in glass bottles.
Special Diets
And so that everyone’s tastes are catered to, special menus are available on request for guests with specific dietary requirements (low-fat, vegetarian, gluten-free, etc).
Deck 7
- Spa
- Fitness Room
- Hair Salon
Deck 6
- Panoramic Lounge
- Art Gallery
- Photo/Video Studio
- Ocean Young Explorers
- Privilege Suites
- Grand Deluxe Suites
- Deluxe Suites
- Prestige Suites
- Prestige Staterooms
Deck 5
- Bridge
- Owner’s Suites
- Prestige Suites
- Deluxe Suites
- Privilege Suites
- Prestige Staterooms
Deck 4
- Restaurant
- Prestige Staterooms
- Deluxe Suites
Deck 3
- Pool
- Grill
- Main Lounge
- Shop
- Excursion Desk
- Reception Desk
- Theatre
- Medical Centre
- Deluxe Suites
- Deluxe Staterooms
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Need support now? Call and speak to a member of our team today for more details on +44 (0)1491 528 988 or email info@authenticcruises.co.uk.